Country Specific Service

Question

We have setup a new custom service and assigned to only country group 10 - US in the Define Country specific Services Node.
However, when we login as a PERNR in a non-us country group, he is able to view this service and launch the WDA application.
Are there additional setting to restict a service to specific country groups?

Answer 1

Hi,
Check following ...................
You define country-specific services. When an employee starts a service, the system determines the employee's country grouping and checks if there is a country-specific service definition in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views.
If there is a country-specific service definition, the system uses this definition.
If there is no country-specific service definition, the system uses the general service definition in the V_T7XSSSERSRV and V_T7XSSSERSRVC views. If the general service definition does not contain a resource object, the system does not display the service (see example 2).
This enables you to define country-specific variations of services for certain countries while using a general service definition for all other countries.
Activities
Examples
Example 1
Your company has employees in seven different countries:
Germany (01)
Austria (02)
Switzerland (03)
Canada (07)
USA (10)
(Number in brackets = country grouping)
The service for displaying a salary statement is the same for Germany, Austria, and Switzerland. For Canada and the USA, you need services with additional content.
You define a general service for displaying the salary statement in the V_T7XSSSERSRV and V_T7XSSSERSRVC views.
You define two additional services for the country groupings 07 and 10 in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views.
When an employee from Germany, Austria or Switzerland starts the service for displaying salary statements, the system uses the service definition in the V_T7XSSSERSRV and V_T7XSSSERSRVC views.
When an employee from Canada or the USA starts the service for displaying salary statements, the system uses the service definition in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views.
Example 2
Your company has employees in two different countries:
Germany (01)
Switzerland (03)
(Number in brackets = country grouping)
There is a service that is only relevant for employees from Switzerland.
You define a general service without a resource object in the V_T7XSSSERSRV and V_T7XSSSERSRVC views.
You define a country-specific service with a resource object for country grouping 03 in the V_T7XSSSERSRVCG and V_T7XSSSERSRVCGC views
This service is only displayed for employees in Switzerland.