Coupon printing issues with Lion.

I am unable to print from certain websites now that I've got Lion. How can I fix this?

coupons.com. Any coupon. I have had it for months and had no problems. Now that I have Lion, it prints a single line at the top of the page of random letters/symbols. On their end, it appears to print, so they don't see a problem. I don't know what to do to make it work.
Thanks for any help you can give.
Nicole

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Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

HP Officejet Pro 8500 prints slow with Lion. One page every 1.5 to 2 min. Apple support offered no help and HP unable to help. Any suggestions?

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Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

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Issues with Lion recognizing keyboard and mouse functions

Hello everyone,
I have read that there were issues with Lion so I waited for months before I upgraded hoping that there would be enough complaints to warrant a fix from the tech lords. I decided to finally upgrade and the issues with incompatible software came to fruition. Fortunately I don't need to upgrade anytime soon but here's my real issue. I have a logitech mouse and keyboard and Lion won't recognize the keyboard, even with product upgrade. Also, the right click button is not functioning the way it should. I can no longer right click and copy and paster anymore. Being a long time mac head from the 80s I know there are always issues but I have never experienced this many. Any suggestions?
Thanks

I had the same setup with the apple BT keyboard and the V270 mouse. I also work with the lid closed and with an external monitor (I bet that you are also using airport)! Both devices seem to intermittently loose connection, and the mouse cursor doesn't track very well. Looking through postings it seems that airport interferes with BT, and the behavior I've seen seems to support this. I stopped using the mouse because I couldn't get it to work adequately. I'v also tried using BT headphones (Motorola HT820) which at best the sound drops out intermittently, and at worse crashes OS X. I'm thinking that BT on the Macbook Pro just marginally works... I'd be curious if you ever had any success with your setup!

Strange Printing Issue With New HP & Pages

Hello!
I have a very strange printing issue with a new HP printer. I have written pages documents heavy in Texts which are located within tables. The documents print fine on a Cannon and Epson printer and look great but when I print the document on my new HP Laserjet Pro 400 Colour M451nw some of the text on some rows come out of the printer looking like they are bold / slightly fuzzy. This only happens with some of the rows of text, not all of them. The font is the same in every row with the same format.
You can see this in the attached image. The first line (Thanks very much) has printed correctly but the subsequent lines look bold / slightly fuzzy.
After a lot of testing the only way I can resolve this is if I copy the content into a new pages document and only then it will print and look ok with the HP printer.
This must be a problem within my origional document. I would simply copy and paste everything into a new document however this would take a very, very long time (over 5 years of work producing teaching materials and over 100 documents and thousands of tables and formatting that cannot be copied and pasted).
Also, on other printers you can see the lines seperating each row of the table. These lines are not visible on the HP print outs, even when the table is copied into a new document.
Has anyone come accross an issue like this before? Is there a way I can fix this without creating a new document? Do I need to get a new another new printer (the 4th printer this week!)?
Any advise, wise words would be greatly apprechiated!
Thanks!

Sorry, Fruhulda. After 4 hours on the phone with Apple care they are taking this issue further themselves. It seems to be a problem with our pages document and the compatibility with certain drivers. We have still not gotton to the bottom of it and Apple are going to get back to me when they have an answer.
We also worked out that the issue only happens when you print via Ethrenet & USB. Printing via Wifi is ok and there are no quality issues.
Very Strange!

HT4628 Still having issues with Lion os X and wi-fi

I am still havign issues with Lion os X and wi-fi. I have 3 domputers in my house including the new macbook pro that has lion os x installed. The wifi drops out all the time (every 2 minutes). I have followed all the instructions on how to fix this but I am still having issues. The other two computers work fine, one of the is Lion os X that has been updated but I managed to play with the setting and fix this one. This computer worked fine on Snow leapard and then a soon as I installed Lion the wifi started having issues.
When will apple make an update that is going to fix this problem. You want to buy a new computer that works, I took it into apple and they told me that it is my router, but I know it is the software as there are 100's of blogs and threads about this exact issue occuring only when their computer was updated to Lion.
Is there anything else I can do to fix this issue other then un-installing Lion and buying Snow Leapard?

Does this problem happen with just your airport base station? Do you have a 3rd party wireless router? Can you duplicate the problem using any wifi access point? Did your computer come with 10.7 preinstalled? Did you purchase the applecare with your computer?

Issues with Lion, anyone having the same ones?

I'm having several of issues with Lion (mostly with Safari).   Wondering if anyone else has these problems. I'm hoping/assuming these will be bugs that Apple will fix with a software update?   Or if therres any fix for them?
1.   Zoom while in Safari, the 2 finger pinch and zoom feature stops working after a while usually. I used to like the zoom in snow leopard where on a webpage it would zoom you in while keeping the page contents within the screen. You can still accomplish this by doing the command + shortcut. But I really liked the touchpad feature. I don't mind the way the zoom works on safari (zooming in wihtout keeping the page in the screen).   But my problem is it stops working after a certain amount of time.
2. Safari freezing up.   Yes, my safari is freezing and I'm needing to force quit every now and then.   Never really had that problem with snow leopard.
3. Swiping to go to my desktop.   When I try to 4 finger swipe to get to my desktop or something (going to the left always), My launchpad keeps coming up. Thats HORRIBLY annoying.   I have to go to my icons and manually turn launchpad off.    This might be my most annoying problem.
4. Getting mission control up with the four fingers swiping up usually takes 2 or 3 swipes,   and also when I'm in mission control and I want to go to something on my desktop (if I have 2 or 3 things open while having mail and safari on full screen), it takes 2 or 3 clicks to select whatever I want to go to.
Overall I really DO like lion. Just don't like those glitches Ive seen so far.   Anyone having the same problems?

Tmilless wrote:
1.   Zoom while in Safari, the 2 finger pinch and zoom feature stops working after a while usually. I used to like the zoom in snow leopard where on a webpage it would zoom you in while keeping the page contents within the screen. You can still accomplish this by doing the command + shortcut. But I really liked the touchpad feature. I don't mind the way the zoom works on safari (zooming in wihtout keeping the page in the screen).   But my problem is it stops working after a certain amount of time.
2. Safari freezing up.   Yes, my safari is freezing and I'm needing to force quit every now and then.   Never really had that problem with snow leopard.
Yes! I see the same! Extremely annoying. And as long as the pinch-zoom works, it's very unstable, and sometimes seems to freeze Safari with a "fuzzy" picture. It doesn't really freeze it, though, I can still use otheropen tabs, and usually a double-tap zoom "wakes" the "frozen tab".

Sharing scanner issue with Lion

I share a scanner on my iMac, until 3 days ago, everything was working with Image Capture. I was able to use my Mac Mini, I could see the scanner in the Shared section. I upgraded mi Mini for a new Model with Lion, and I am unable to scan anymore. Anyone seeing this ? My iMac is still under Snow Leopard. I also share a printer from the iMac and there is no issue in this area.

Rusot,
I found this:
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh28021.html
"Mac OS X 10.7 Help
Share your scanner
You can let other Mac OS X users use any scanner that’s connected to your computer.
The users must be using Mac OS X v10.6 or later and be on your local network."
So I wonder if one CAN share between Lion and Snow Leopard.....I too am having the same issue of NOT being able to see a scanner connected to a Lion machine in the network of Snow Leopard machines.
cheers,
sam

Printing problems with Lion and Lexmark T630

I have a Lexmark T630 b/w laser printer with USB and IP connectivity.
With 10.6.8 I could print happily over Ethernet to the printer from iMacs (wired), mini (wired) and MBP (wireless).
With Lion on one of the iMacs and on the MBP I can't print over Ethernet.
The print queue shows a job 'Supply levels' in the print queue and does not print.
The printer is activated and this job appears as soon as I select the print dialog in apps (not actually select 'Print', just opening the print dialog).
I moved the printer to be USB connected to my Airport Extreme and get the same symptoms, except the 'Supply levels' job prints a single line of symbols (mainly Spanish characters with some other symbols and ending in 2 smileys. It is always the same set of symbols, so I get this one line of junk on a page and then my print job prints. Note that the T630 has *never* displayed supply levels in any version of the OS.
The line printed is below.
This always happens from the Lion machines and does not happen from the other iMac which is still running 10.6.8, or from a mini which is connected on another network to the network port of the printer. The mini is also running 10.6.8.
I have downloaded the latest Lexmark drivers from Apple and also from Lexmark (same version of driver either way) and it makes no difference.
I can't find anything on the Apple Support site or the Lexmark support site.
It definitely looks like an issue with the printing system in Lion - both the phantom job and the activation of the printer as soon as a print dialog is opened.
Anyone have a fix for this?

The phantom print job will be a Postscript file to check the printer status. This process has been around since 10.5 but it usually is responded to silently by the printer rather than it sitting in the print queue. If you don't have the Supply Levels menu in Options & Supplies for this printer in Snow Leopard then it would suggest that Lexmark has changed the PPD for Lion.
So you could try creating another print queue on Lion but this time selecting the Generic Postscript driver included with Lion. This should let you print but provides few options. It it does work then at least you have an easy workaround.
Another possible fix would be copying the T630 PPD from Snow Leopard and replacing the T630 PPD in Lion. The PPD for both OS's are stored in /Library/Printers/PPDs/Contents/Resources. With the SL T630 PPD copied, you can open the CUPS web page in Lion and select to modify the T630 queue. From this page select the T630 printer and from the next page change the Adminstration drop menu to Modify Printer. You will be prompted for your Mac admin user name and password. After entering these details you see the first page showing the print queue. Select Continue and probably Continue again until you see the page where you can change the printer make and model. Here is also the section to browse for a PPD. Browse to the T630 PPD from Snow Leopard and then press Modify Printer. Now you can see if all that effort was worth it.

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Printing issue with DeskJet 6940

About every 20 pages or so, printing in portrait mode, the printer does a form feed after printing about 1 1/2" of text. It happens intermittently, and there is no apparent logic or pattern.
I have reinstalled the driver, changed the USB cord, but to no avail. My LaserJet CP3505 on the same computer does not exhibit this issue.
Using Windows XP with SP 3, Dell Dimension 3150 with 3.25 GB ram. It also happened with earlier XP versions, so its not an operating system upgrade problem.
It happens with B/W or color printing, always using 8 1/2 x 11 paper from the upper tray. It does not appear to happen when printing in two-sided mode.
I don't know what to try next! Does anyone have an idea?

I have an older HP non-wi-fi printer connected to my Apple Airport Express wireless router which includes a USB port. This makes the printer available with my wireless network which I've used for printing wirelessly with my former Apple PowerBook and now with my MacBook Pro for years. I'm now able to print from my iPhone and iPad as well.
You need to have the printer connected to a wireless router for your wi-fi network, or purchase a printer that is wi-fi capable and if you do that you might as well purchase an AirPrint compatible printer which doesn't require a wi-fi printing app purchased from the app store.

HP Officejet 4500 Wireless Printing Issues with Online Maps & Financial Institutions

I have an HP Officejet 4500 Wireless printer that I have wireless connection to my HP G72 Laptop running Windows 7 (64 bit) with Internet Explorer 9. I am having trouble printing online maps from either Bing Maps or Google Maps. It seems the print jobs get stuck in the print que and always show an indefinite status of “Printing” in the que but never get printed.
I’ve tested my other applications including Office 2010 and all other jobs seem to print just fine. I do use the “Print” button located in each of the online Map sites (Bing, Google). This is when the jobs get stuck.
I do also have the HP Bing Bar installed with Smart Print. The Smart Print feature seems to work with the online maps just fine (seems I’ll just use it instead).
Another separate printing issue is that I can never get any of my online financial transactions to print from any of my online financial institutions with either the Internet 9 print features or the HP Bing Smart Print feature. I can never get those to print (have to wait for the PDF statements to be available).
Any ideas as to why I can print the maps or online financial transaction? I get no error messages either.

Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Printing issues with HP 310a All in One Printer

I have a new HP 310a. Looks good, fast on text printing, but features such as merged envelopes and printing letters on A5 stationery do not print correctly; nor in correct order. Photos print larger than they actually are and look like they need to be cropped. Anyone experiencing the same?
Photo tray has nothing to hold paper in place (except on sides); and when tray enters printer, the photo paper slips backwards and error message "out of paper" appears.
This is the last time I will buy an HP product

Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Wireless Printing issues with HP Deskjet 2540

Hello everyone,
I am experiencing an issue with an HP Deskjet 2540 printer - it prints if I have connected it to a USB cable; however, it refuses to print if I try to print wirelessly.
I had initially solved this problem when I went to System Preferences > Printers and Scanners and noticed two Deskjet 2540 series icons in a window titled 'Printers'. I ended up removing one of these icons and set the other one as a default, which seemed to temporarily solve my problem. Now, I see two icons back in this 'Printers' menu and my printer refuses to print through my wireless connection.
My printer is connected to my internet connection so I don't think there is an issue here - I also have recently installed the software for this printer to make sure there was not some sort of driver issue; however, this does not seem to give me the permanent solution I am looking for.
Any Advice? My operating system is OS X Version 10.9.5

Hey @love2dance,
Welcome to the HP Support Forums! I understand you're having difficulty printing wirelessly with your HP Deskjet 2540 All-in-One Printer. I would like to assist you with this and may have some steps that will ensure you can print wirelessly from your Mac.
I recommend you start from scratch and re-do your printer install and wireless setup for best results.
Firstly, make doubly sure your printer is connected to your wireless network by doing the following:
Step one: Prepare for installationTo gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
A USB cable (used only during installation).
Administrator privileges or password
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
Exit all applications running on your computer.
Source
Secondly, prepare your Mac by removing any existing printers added:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Click the "-" (Remove printer) button.
Next, click here to download and install your printer's software. As you work your way through the setup, follow the prompts to convert your usb install to wireless. With this setup completed successfully your wireless printing capability should be restored.
One way to preserve this wireless connection is to make sure your wireless mode/router is left on continually. If at anytime your network connection is lost, reconnecting your printer will mean that it's being assigned a new IP address. The significance here is that your Mac will be looking to connect with the printer at an IP address that is no longer applicable.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Coupon printing issues with Lion.

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