Cover art on purchased video not showing up on ipad

I have a first generation (yes, I know, sort of quill and parchment but, hey, it works just fine) Ipad, bought a movie from the Itunes store and the cover art didn't transfer.  It shows up fine at the store, on my itunes account, and there is no other obvious explanation for this.  I downloaded it a second time, same result.  The movie plays just fine.  Suggestions?

Hello bear199,
You may need to close and reopen the Videos app.
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
If there's still no poster image for the movie, you may need to delete and redownload it.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen

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