Cover flow no longer showing in itunes...

I wondered if anyone else has had this issue in itunes, mine was working fine until a few weeks ago i started itunes and when selecting view > as coverflow the my artwork no longer displays.  There is a line across the upper section of the window where the covers should show and the upper browse arrow has disappeared (see attached picture).
When i view album list or grid the album covers are still there and they still display on my ipod so it isnt as if the artwork has disappeared.
I am running Windows 7 and itunes version 10, i have uninstalled and reinstalled itunes with no change.
This is really frustrating and any help would be much appreciated.
Thanks

i found the answer - in Edit, Preferences the parental controls were set to disable access to the itunes store

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