Cox mail issues- need help

I have had my Iphone for 10 days and I still can't send mail through Cox (my provider). I have been able to receive email, but never send.
Error message: Cannot Send Mail
connection to the serve failed.
Anyone have any ideas for me as to why I can't send, yet I can receive email?
I have confirmed the server for cox in my region.
Cox offers no help.

Then you should probably explore a free GMail account and use their SMTP servers. They work in WiFi and EDGE with no issues. They support Authentication AND SSL. Here are the instructions I followed. They may help you.
First, create a free GMail account. Once you create it, log into it via the web, and enable POP access under Settings.
Also under Settings, go to the Accounts tab and add your COX email address as an authorized account. GMail will validate that account by sending you an email with a verification code. Retrieve the email and code, and enter it when prompted by GMail, and that will allow you to use GMail's outgoing server with your COX ID as an reply-to address.
Next, go to your iPhone. I suggest you delete and recreate the account from scratch.
1. I went into Settings / Mail / Add Account and chose OTHER.
2. I chose POP, then put my name under NAME, my custom ID ([email protected] in your case your COX ID) under ADDRESS, and "COX Email" under description. (The important thing here is to use your custom address, not your GMail address).
3. Under incoming server, I put pop.myserver.com (your COX pop server), and my login ID and password (again, your COX ID and password).
4. Under outgoing server, I put smtp.gmail.com, [email protected], and my Gmail password. This is the only spot you need your GMail account and password.
5. I hit save.
Done. SSL and authentication are automatically set. I just tested it and sent myself an email, and it went out and came back as [email protected]
I think deleting the account you have now and recreating it should do the trick. You dont even have to delete your old account - just turn it off, and create a new one to test.

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