Cox WebMail "Cannot Send Mail"

I have set up my cox.net email account on my iPhone. I can receive emails without any problem. When I try to send a message it does not go through, takes awhile and then displays:
Cannot Send Mail
The connection to the outgoing server "smtp.west.cox.net" failed.
Does anyone know how to slove this problem? I called Cox and they have no idea of what I'm talking about. They told me that since I can send emails through my Cox WebMail account online, everything should be fine.
Thanks,
Charlie K

I called Cox and they have no idea of what I'm talking about. They told me that since I can send emails through my Cox WebMail account online, everything should be fine.
This is usually par for the course in regards to cable companies that are also internet service and email account providers but an FYI - sending messages via webmail access does not use an SMTP server. Although not very common, a provider's SMTP server can be down or having problems which wouldn't prevent sending messages via webmail access but even if both are not working at the same time, these are not related and one working or not working has no bearing on the other.

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