CP 8 crashes and closes when using the web object.

Adobe Captivate 8 is crashing when using the web object, give me a box which says I need to close the program. How can I fix this issue?
Message was edited by: Deborah Schonfeld

Hi There,
Can you please confirm your operating system ? Do you have the full administrative rights ? Are you getting any error when trying to insert Web Object interaction ?
Would like to inform you Captivate 6 onwards interactions have been uploaded on server. Captivate pings this server on a regular basis, If there is any firewall or strict network policy then it might take some time to check the URL or might be result in crash or freeze.
Regards,
Ajit

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