CP1525nw - new router

I have a a CP1525nw color laserjet. I had to replace my router. How do I tell the printer the new router's name and pass phrase?

First, reset the network defaults on the printer:
On the product control panel, press the OK button.
Use the arrows buttons to select the Service menu, and then press the OK button.
Use the arrows buttons to select the Restore defaults option, and then press the OK button.
The product automatically restarts.
Now, on page 37 of the User Guide, follow the installation instructions. Use WPS if your router supports it.
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I am employed by HP

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New router: cp1525nw wifi install fails with vague error message

Product: HP Laserjet Pro cp1525nw
OS: WIndows 8.1
Hardware: Asus laptop
Recently received new router from Verizon (FIOS), model FQG1100 BHR4 Router
Purchased printer in 2012.
Printer was working with old router; it won't communicate with new router.
Over four days I have repeatedly removed the printer from the laptop and tried reinstalling using the wifi method. The install instructions say to run the CD, choose wifi, connect the USB cable when prompted, configure, remove cable when prompted.
When I attach the USB cable the configuration starts, but it either times out ("taking too long") or fails with vague message about not finding the product. I am never prompted for an SSID.
I tried a USB install and that worked; so the USB cable is good.
Windows File & Print Sharing is enabled.
I've tried re-setting the printer to defaults, and ensured the wifi menu says "ON" for wifi.
I ran a wireless network test report:
PASS for wireless on, wireless working, and Security.
FAIL for Network Name (SSID) Found.
NOT RUN for: printer settings consistant with wireless router settings, No filtering, connected, signal strength, other networks detected.
Wireless netwrorks detected: 9
I note the router label does not statE "SSID", but says "ESSID".
I would appreciate any ideas for what to try.
Please post here or send message to [Personal Information Removed]
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Last night I finally got it to work. I removed the printer fully from the PC and rebooted. I turned off the printer. I ran a cable to the router (cable modem). I reset the router, which then assigned an IP address to the printer. I changed the security settings on the router to use WEP instead of WPA. I ran the HP printer setup program---and it finally presented me with the "provide SSID" screen. The program ran successully. I printed a test page. I changed the router secuirty back to WPA2. I printed another test page. I tried rebooting everything and printed again. I also tried removing the cable and then printing again---the printing failed.
In short, I needed to do two things: connect a cable and change the router temporarily to WEP for the install.
In my case, my printer is close enough to the router to run the cable. A little disappointing that the true wireless won't work, but I can print wirelessly from my laptop.
I've seen how a lot of people have had the same issue I had, and how HP is of no help in solving this issue. I'm convinced the printer has a flaw. I hope my posts will be of benefit to a few people having the same issue.

LaserJet Pro CP1525nw cannot connect to new router (Home Hub 2000)

In December, we replaced everything EXCEPT our LaserJet Pro CP1525nw colour printer - new laptop (Dell Inspirion 15), new operating system (Windows 8.1 - 64 bit), new internet provider (Bell) and new wireless router (Home Hub 2000).
Immediately, we were unable to connect to the router. We tried all of the suggestions, including connecting the printer directly to the router - which worked, until we disconnected it and then they could not communicate again.
At the time, the only solution we could find was to connect our printer and laptop via USB cable and print that way - no more wireless printing, so unable to print from phones and iPad, but at least we could print from the laptop.
In the past month, we have become unable to use many of the features on our printer - when we try to select print options, we get the message "HPMSN103.dll has stopped working." So, we can still print, but cannot select options.
We have tried using the CD that came with the printer, and it gets to a certain point and then a fatal error occurs. We have tried downloading the "full solution" printer install program from the HP website, and the same thing happens. We have tried skipping that and just choosing the appropriate printer driver in Windows: if we only use that driver, we get a printer that shows up, but we cannot print if we select it (interestingly, though, we can actually access the printer options!); if we say we have the disc, then we get two printers showing up - we can select print options on the one that will not allow us to print, but not on the one that actually prints. If we try removing one of the printers, they both uninstall and we're back to square one.
So, we WANT to be able to get back to printing wirelessly - after all, we paid (handsomely) for a wireless printer! And we still cannot get our printer and the router to recognize each other. Can somebody help? We don't want to have to buy another printer.
Thanks!

Hi @Capers2 ,
I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
Thank you for providing that detailed information.
If the network name has any spaces or special characters, the printer may not recognize it.
The printer is only capable of sending/receiving in the 2.4 ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 ghz. (rename the 5 ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from Configuration page.
You might need to contact your router company for further assistance to check those settings.
I would reset the printer first to clear out any previous network settings.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page.
The easiest way to setup the printer back on the wireless network is through a Ethernet connection and then switch over to wireless.
Disconnect the USB cable.
Remove any printer software by following these steps:
Go into Devices and Printers , click file then Server Properties, click on the Drivers tab at the top of print Server Properties window. Choose the printer you want to uninstall and click remove. Choose remove driver and package. Any that say Universal PCL 5 or Universal PCL 6 also remove and the Laserjet CP1525nw.
The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click yes to say that you are sure you want to do this. (if the printer isn't listed that is OK)
Right click and delete any entries for the Laserjet in the Devices and Printers Window.
Run the uninstall from the CD.
Press the Windows key and the X key together. and select File Explorer, right click the CD for the
printer and left click open in new window.
Connect the printer to the router with a Ethernet cable.
Wait about 1 minute and the printer should have a valid IP address.
Print the configuration page to get the printer's IP address to configure the Wireless.
Type the IP address in Internet explorer's address bar which should open the printer's embedded web services page.
Setup the wireless through here now.
Click on the networking tab, wireless on the left, fill out the network information and apply the settings.
After the confirmation, then disconnect the Ethernet cable.
Now you should have a blue wireless light on the printer in about 1 minute.
Perform a clean boot on the computer and turn off the Antivirus Software. How to perform a clean boot in Windows.
Run the installation again.
If you are prompted to connect the USB cable during the installation, Then immediately after connecting the USB cable, follow the steps in this document to update the drivers so it doesn't error out. A Fatal Error Displays During Software Installation. Then the installation should continue.
Test the printer.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I have an wireless printer and a new wifi router. I have set the printer and iPhone / iPad correctly to the new router but when i try to print it won't recognise the air printer. Help. All was working fine on my old router

I Have a new wifi router and have set up my iPad / iPhone and wireless printer correctly to the new router but I can't print from the iPad and iPhone. It keeps saying ' no AirPrint printer found'. Help please!

Start with the most basic thing that you can try. Unplug the router from power for about 30 seconds, and restart the printer and the iPad and plug the router back into power.

Can not connect All in one 209b to new router for wireless printing....

Have an HP laptop and All in one priner 209b. All was working fine, wired and wireless printing. Then we had to upgrade our ATT Uverse router. Everything works...even wireless laptop and printer when connected to laptop. However, can't get printer to printer wireless since it has the old router info. I used the disk but when it asks to you to pick the printer, I choose the printer but it says printer now found ??? what ???? and this is with the cable connected. I do not have the wizard on the touch screen but I did reset to factory settings hoping it would load new router info but it does not. How do you manually enter router into for wireless printing. Is it best to delete the printer and reinstall as new...wired and then wireless ???
I am about to call an outsite company and pay the outrageous charge as the help on HP is not working. Thanks

Try this utility:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114394&cc=us&dlc=en&jumpid=reg_r1002_usen&lc=...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Can not connect my wireless printer to the new router.

Can not connect my wireless printer to the new router.

Can you please provide details:
1. The make and model of printer
2. Make and Model of Wireless Router
3. Is your printer connection wireless to router or a cable to PC
4. What have you done or attempted to do to establish a connection?
5. Any further info to assist

HT201335 It got nA new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

It got A new router today and wanted to turn on apple tv but my remote app on iPad and iPhone will not recognize apple tv. Btw- I do not have apple tv remote.

It reboots it but unplugging can also rectify communication issues like this. A restore would be the next step.

HP 6520 won't scan with wireless connection and new router

My printer scanned fine before. Got a new internet provider=new router and now I can't scan scan anymore. The computer is connected wirelessly. The computer says it cannot communicate with the scanner. Same if I try from the printer front panel, it says it can't communicate with the computer.
The router seems like the obvious cuprit, but nothing in the router settings or manual suggest anything that could be blocking the scanner communications. The router firewall is turned-off.
Printing works fine, and I can connect to the printer through its IP address. The user interface can see the printer status, check ink levels, everything. Everything works but scanning. I've re-installed software multiple times, tried turning off firewalls and tried HP Scan and Print doctor. It's not much help.
I'm at wits end.
-ETC

Hello @etcottle , and welcome to the HP Forums!
I see you are experiencing scan connectivity issues. I would like to help!
I would recommend powering down your computer, disconnect the power cord from the printer and the power outlet, and remove the power from your router for 60 seconds.
After 60 seconds, plug the router back in. Once the router has begun broadcasting, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
After the printer is on, re-run the wireless setup.
I'd also suggest this document:
Wireless printing center Troubleshooting Issues
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Setting up Express with new router

I have a Linksys wireless router which is replacing a older one of different brand. I want to use my Airport Express to extend signal strenth in the family room and feed the speakers as I've done before.
Is there something I have to do to get this new Router recognized by the Express?

Not all Linksys wireless routers can be extended with an Airport Express.
http://www.dd-wrt.com/wiki/index.php?title=WDSLinked_routernetwork
iFelix

New router and can not connect wirelessly

Installed a new router that changed my security from a WEP to a WPA2. I have connected to the printer(7410) through ethernet cable and changed the security settings but the printer will not connect to my router. I am currently printing by ethernet cable hooked directly into the router. When i try to use the printer interface to cinnect to router the only option that comes up is WEP.
Any ideas?
This question was solved.
View Solution.

The printer will support WPA, but not WPA2. It may have previously been connected to WEP and is expecting that. Let's reset it:
From the front of hte printer: Setup > Network > Restore Network Defaults. Now try the Wireless Setup Wizard from that same Network menu.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

My Macbook Pro 13' from 2011 keeps kicking me off the internet, even though my internet service (complete with brand new router) shows strong bars. Any help?!

I've had this 13 Inch Macbook Pro complete with the Lion since October 2011. I've been having trouble with the internet connection. I keep getting 'unable to connect to the internet' or 'website unavaiable'. We have a brand new router, so we know for certain the router isn't going out. Both of my parents computers connect just fine without getting kicked out. I thought maybe it was the seat, so I switched chairs and rooms and positions, but that doesn't seem to help. I check my internet connection and always says 'connected' with full bars. I've tried different browswers, using Safari and Google Chrome. It's frustrating not being able to get online and get kicked off in the middle of whatever you're doing for a reason you can't figure out. Any help/suggestions? It's been going on for a month or so now.

After biting the bullet and ordering more RAM, my computer now is working a ton better. So that must have been the main issue. With 8 GB RAM, I can now even run Parallels fluidly (better than my work PC!) where before simple things like logging in to my MBP after reboot could take forever.
The place I went to had several other people getting RAM upgrades at the same time as me, so between this and other comments I've seen in discussions here and elsewhere on the Internets, I take it to mean that either Apple should bump up the base RAM on its new machines, and/or stop charging so much for additional RAM.
I refused to believe a Pro machine bought with Lion installed would come with too little RAM for light to medium usage, but it was apparently the case. I'll mark this as a correct answer and hope some other poor soul will come across this thread and be helped by it.

After getting a new router, my Ipod touch is asking for a password. I didn't have one before, so I don't know what it is

After getting a new router, my ipod touch is asking for a password. I was able to put in the router's passcode on all my other wireless stuff, but the ipod won't accept it. I thought I had made too many attempts, but I've reset it and it still won't let me on. I have no idea what the password is or why it is now asking for one. Help!!

Look at the manual for the router. The password is on the router. Then change the password in the router to something other than the default one and use that password when the iPod asks for it (it will only ask once, once it has the password/router combo in its memory, it will remember it)

Error "Turn on Home Sharing in iTunes". But it's on. I do have a new router though...

When I try to use my Computer section on my Apple TV so that I can view movies or music in my iTunes library it gives me the error "Turn on Home Sharing in iTunes". Of course I have done that already in iTunes on my computer. I went into my iTunes preferences and in sharing made sure "Share my library on my local network" was checked. It's not requiring a password so it should be good to go.
The only thing I can think that it is is that I recently changed to a new router. Right now I am using my old Qwest modem to get DSL. But now it's using transparent bridging and I have it plugged into a new Cisco 800 series router and I also have a Cisco Aironet 1200 AG series for my wireless devices. This is the only thing that has changed on my network so I assume that is the problem. I am using WPA encryption.
I have my entire music library as well and my entire movie library that I like to get through my Apple TV. I am unable to access any of it. I would be so grateful if anyone can help me. It may be an easy fix but I can't find it. I searched the forum and couldn't find anything. Thanks in advance for any help!

I had this issue when i got my apple tv, found that they were on different parts of the network with different ip address parts. They need to be on the same segment (not sure if that is the right term) I have 2 routers one with wireless operating and powerline link to apple tv and the other have the pc with the shared itunes, changed the connections and it works fine.
Hope this helps
My disappointment is having a NAS box with itunes server but it can't be seen.

I bought a new router and now my mac can no longer find my air port express

I recently installed a new Netgear N600 router. The internet and wireless are working. I had previously purchased an Airport Express for use simply as Air Tunes and used it with our old router with no problems. However, since we installed the new router the Air Port utility cannot find the Airport Express. I have reset the settings on the Airport by pushing the little button.
I have tried connecting using an ethernet and Airport Utility still cannot find the express.
Any suggestions or help would be greatly appreciated. Thanks!

I would suggest that you start by performing a "factory default" reset on the AirPort Express Base Station (AX). Once completed, you should be able to access the AX via the AirPort Utility. Note: Be sure to first connect to the AX's wireless network BEFORE accessing it with the utility.

Have a deskjet 3050 j610a supposed to be wireless. Since we went over to a new router it wont connec

updated router now printer wont connect. tried downloading drivers and all it did was wipe the info i had there already and said download wont run! tried everything everyone suggests no joy. On windows 7 and getting sick of the hassle. Rang customer services waste of time there! find the original disk!!! not just my laptop my daughters wont connect now have tried from the printer press wps button (??) timed out, tried connecting via usb from both laptops no luck. Any suggestions please?

new router, its a d-link router from sky. We were told to just plug and it would sort itself out which it has.
No error messages just wont print so tried to download driver off your site. All it did was remove all my settings and refuse to work. It downloads and unzips the file then it says unable to run. Tried ringing customer services Hahahahaha FIND THE ORIGINAL DISK!!! very unhelpful, i'm looking for it and I refuse to pay £10 odd for a new one. Robbery. Have spoken to someone who does this for a living but everything he said try didnt work. In the end he said uninstall everything to do with HP printer and start again. Did that still doesnt work! My daughter hasnt done the download on her laptop but cant print unless she uses the USB cable. Thanks

CP1525nw - new router

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