CP4 - Audio out of sync when publish to AVI

Hi Everyone,
I'm having a problem when I create a presentation using most screen demonstrations where when I try to publish to AVI the audio moves out of whack.
I am running a Vista PC with lots of RAM.
When I publish to Flash it works fine... but we got this thing so that it would produce an AVI !
Any ideas? I have played around with screen capture and encoding settings but to no avail.
Any help much appreciated!

Hello there,
I am very sorry to hear that you have encountered problems when publishing to AVI. Since when you publish to SWF you do not experience the same problems, I would strongly recommnend that you report this issue to the Captivate team using the web address I have included below.
Adobe Captivate Feature Request/Bug Report Form
I have seen some issues with the AVI converter and it would be useful if the CP team could inspect your source Captivate file.
If you are working to a deadline then in the meantime you might want to download a trial version of SoThink's SWF To Video Converter. At least for this project you could then get the files converted to AVI whilst you wait to hear back from the CP team.
SoThink SWF To Video Converter
Best - Mark
Visit the macrofireball blog

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Hello,
I imported a video that I recorded and the audio is out of sync when I play it back by like 2 seconds or so. The audio plays ahead about 2 seconds before the lips start moving.
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It's better to recapture and get the capture settings right to get the audio to be in sync in the first place.
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Post more about your setup. What are you using for a scratch disk? and how is it formatted? That too could be part of the problem. Needs to be something other than your startup disk.
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Gazi
This is not Adobe. This is a user to user forum.
If you want to contact Adobe, the way to do that is via its Adobe Chat for questions specific to Premiere Elements 12 (the current version, while it still is the current version).
This is the link to Adobe Chat for you to explore:
Contact Customer Care
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CP4 - Audio out of sync when publish to AVI

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