Cp5 edit background in Photoshop not working

I'm trialling Cp5 and one of the key deciders is the Photoshop workflow.
On my usual workstation I have Cp4 and the standalone version of Photoshop CS3 extended and the CTRL-U background edit just works.
The workstation I'm trialling Cp5 on has the CS version of Photoshop CS5 extended but when it tries to open the background image it bombs with an error "Could not complete your request because an unknown or invalid JPEG marker type is found."
I have Fireworks CS5 on the same workstation and that also fails "Could not open the file. Unknown file type."
Any ideas?
I really need to be sure it works before recommending an upgrade.
Thank you.

Panic over!
You were panicking, right?  
Solution: uninstall Cp5 and reinstall.

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