Cp6 - Building assessment type simulations - failure caption occurs too soon!

Greetings and happy day before the end of the world.
Assuming that life will exist (in its current form) after Friday, I've got a job to do so, here is my question.
I am building assessment simulations and I am wondering if there is an easy way to either default or change the number of guesses the learner can make *before* they see the failure caption.
Currently the default in Captivate 5.5 (simulations are recorded in version 5.5 and then published in version 6) is that the failure caption appears immediately after the learner clicks on the incorrect area.
Can this be changed so that the learner is able to click twice before they see the failure caption?
The hint caption is useless because it only appears when the learner hovers over the correct location. Is there something I am missing? But remember, time is money, so the effort to make this change, either during the recording (as a default change) or in post editing must be simple and quick, otherwise it isn't worth it.
Thank you
.... hmm, I think everyone is on holidays. :-) Stay safe and happy all!

Similar Messages

Simulation-failure captions won't display

The failure captions won't disply in a simulation, only the hint caption. I removed other interacitve buttons and it still doesn't work.

I've created a simple project that recreates this issue, with hopes that someone here or someone from the Captivate team can take a look and see if I'm missing something, or acknowledge as a bug.
http://www.eternal-visions.com/FailureCap.cptx.zip
If you test the project, as is, the failure captions will not work. If you uncheck the "remain on top" box of the smart shape button on slide 1.. failure caps return. But, then the smart shape gets burried under other objects.
Thanks for your time.

Captivate 8 Failure Captions Glossary Widget

I've run into some apparent conflicts between the Glossary Widget and click box and button failure captions in Captivate 8.
The course uses the Captivate Glossary widget, which is placed on Screen 1 and set to "not visible", unless the user reveals it.
A button is available on Screen 2 and ff. for revealing the Glossary. It calls an Advanced Action whose main item is "Show the Glossary widget".
Later in the course there is a practice activity based on a software simulation. A scenario is provided and the user is asked what they should do next? There is a click box for the user to click, and a failure caption is supposed to appear if the user clicks in the wrong place. (Hint and Success captions are turned off.)
Here are the problems I'm having:
The button for opening the Glossary on Screen 2 was originally set to display for the rest of the project (i.e. on every screen starting from Screen 2). With that setting, the click boxes in the practice activity still work, but failure captions do not appear. If I turn off the "display for the rest of the project" setting, put a separate Glossary button on each screen, and send it to the bottom of the timeline, the failure captions begin working again. This is a big hassle that I would prefer to avoid, but obviously I will do it if necessary.
However, even with one Glossary button per screen, the failure captions work only if you never reveal the Glossary widget. If you actually reveal the Glossary widget, the failure captions no longer display, although as I said the click boxes continue to work in other respects. I tried changing out the click boxes for buttons that did the same job, but the same problem exists.
Has anyone experienced conflicts between widgets and click boxes? Any suggestions for how I might tackle this problem?
Thank you!
David

Right now the click boxes are set for infinite attempts. Other properties include:
Pause project until user clicks
Hand cursor on
Go to next slide on success
Show failure caption
Those properties all work except "Show failure caption". I've played with number of attempts and different caption types but to no avail.
RE: the Glossary versus the button that reveals the Glossary: you may be right that the Glossary per se is not causing the conflict, but I can't really tell. The button calls an advanced action with three steps:
Pause the project
Show the Glossary widget
Show a Close button for closing the Glossary widget (this is actually a SmartShape that's being treated as a button)
This Close button also calls a simple advanced action:
Hide the Glossary widget
Hide the Close button
Continue the project
I appreciate the time you took to respond to my posting!

A significant number of connection failures have occurred with a remote server (Event ID 14502)

I see a number of these events on my Lync 2010 Server. NSlookup shows that 75.0.230.1 is an sbcglobal.net server. (See bolded text.) I have no federation or other connections to sbcglobal.net or AT&T, so why is my Lync server attempting to contact this
server (and others) at all?
Log Name:      Lync Server
Source:        LS Protocol Stack
Date:          3/14/2014 11:34:30 AM
Event ID:      14502
Task Category: (1001)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EdgeServer.mydomain.com
Description:
A significant number of connection failures have occurred with remote server IP 75.0.230.1. There have been 75 failures in the last 184 minutes. There have been a total of 75 failures.
The specific failure types and their counts are identified below.
Instance count   - Failure Type
75                 0x80072746(WSAECONNRESET)
This can be due to credential issues, DNS, firewalls or proxies. The specific failure types above should identify the problem.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="LS Protocol Stack" />
    <EventID Qualifiers="50153">14502</EventID>
    <Level>2</Level>
    <Task>1001</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-03-14T16:34:30.000000000Z" />
    <EventRecordID>32141</EventRecordID>
    <Channel>Lync Server</Channel>
    <Computer>EdgeServer.mydomain.com</Computer>
    <Security />
</System>
<EventData>
    <Data>75.0.230.1</Data>
    <Data>
    </Data>
    <Data>75</Data>
    <Data>184</Data>
    <Data>75</Data>
    <Data>75</Data>
    <Data>0x80072746(WSAECONNRESET)</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
</EventData>
</Event>
Blog /
Facebook / Twitter

To combat the issue, enable an HLB port on your FE servers (or any other pool you are using HLB on) and configure the health checks for the load balancer to use that port instead of the port used for TLS traffic.
Start by configuring the pool in Topology Builder, right click the pool, and choose Edit Properties>General. Place a check in the “Enable Hardware Load Balancer monitoring port” and specify a port.
Also you can refer below link
http://ocsguy.com/2011/11/02/lync-hardware-load-balancer-monitoring-port/
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"

Failure Caption not showing in playback

The Failure Caption is not showing for me when I record a
demo/simulation manually. I selected the Failure Caption check box
for the click box options and entered caption text, but when you
click outside of the click box area nothing displays when
publsihed. It shows if I use the auto recording option but I don't
like the way it displays the images in sequence for the application
I'm recording against so I end up needing to take manual captures
which presents the feedback problem again.

Try moving the click box to the top layer of the slide. That
usually works for me for some odd reason.

How can I display the failure caption with click box when using function keys to navigate a sim?

I am using the keyboard function keys to navigate a simulation using Click Boxes. For instance, F7 advances the simulation to the next screen, but if the learner selects F5, a failure caption displays. I have tried deleting and re-entering the click box, placing the click box at the top of the timeline levels, starting the click box at 0 and 0.5, making the click box visible and invisible, and make the click box the entire size of the screen.

Well, I guess that's that. Thanks for replying, I do appreciate it or else I would have been trying for days, wasting all sorts of time.
Until we meet again,
James

#550 4.4.7 QUEUE.Expired; message expired ## With LastError "A storage transient failure has occurred during content conversion." In submission Queue. (Exchange 2013)

Greetings,
We seem to be having a problem with some users who are attempting to send e-mails from within the organisation to an external domain. Not all users are affected, and not all outgoing e-mails have this issue.
Some e-mails get stuck in the submission queue. This is the error message in Last Error : "A storage transient failure has occurred during content conversion."
Days later, the internal user who send the message gets a #550 4.4.7 QUEUE.Expired; message expired ## NDR.
We did have some initial configuration issues, but these were fixed more than a week ago :
- The external FQDN during EHLO was set to the wrong address, now pointing to the correct one.
- SPF record was updated with new IP adress.
Here is some additional information on the issue :
- Not on any blacklists - checked using dnsbl.info
- Telnet to remote servers works from exchange server, connections are accepted and can send mail.
- Outbound SMTP test ran using Microsoft Remote Connectivity Analyser : Passed with both External (Static) and Smarthost IP.
- This seems to happen only with emails that have an attachment and that are transfered, but only for the affected users.
- If content from these e-mails is manually copied over to a new email, email is sent to destination without problem.
Configuration information :
- Exchange 2013 running on Windows 2012 Datacenter with all latest updates.
- Outgoing e-mail is sent via smarthost. Only one outbound transport rule is active.
- Using internal DNS server.
- There is only one mailbox database.
Thank you for taking the time to read this!

On Wed, 16 Jan 2013 15:31:14 +0000, Ipigi wrote:
>Sorry, I often get some terms mixed up when I explain things as our users use the French version of outlook.
>
>E-mails are not transferred, but forwarded manually from their outlook. Message format in outlook is set to HTML and not Rich Text when they foward the e-mail.
Do they forward the message as an attachment?
>When forwarded internally, this is in the internet headers :
>
>Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary
Within your organization I'm prety sure that messages will use TNEF.
What does the message contain at the external recipient's side?
>It really seems to me that Exchange is not converting RTF to Plain Text. The first link you provided states in it's final paragraph that Exchange should be doing this conversion.
If you can, try creating a mail-enabed Contact for one of the external
recipients and set the message format on that.
>If I disabled TNEF as that link suggests, offending messages will get stuck in the submission queue again.
>
>I thank you for your help so far. This is not an issue I've had with any previous installations/migrations of Exchange that I have done.
>
>Please let me know if you need any additional information.
Have you tried UNsetting TNEF on the remote domain?
Set-RemoteDomain Default -TNEFEnabled $null
That should leave it up to the client to determine the format. It's
probably not what you're after, but see it makes a difference in the
format.
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP

A bluetooth serial failure has occurred?

Hi,
After playing around for a while, I finally got my Nokia N82 to work as a modem on my MacBook Pro using scripts from http://www.taniwha.org.uk
But after 30mins online I was disconnected and now if I try to connect again I get the following dialogue:
A bluetooth serial failure has occurred.
Failed to open an RFCOMM serial channel. Check if authentication needs to be enabled in your device.
The only thing I understand about this is the authentication part. My phone is set to automatically allow all connections from my computer.
Any idea what is going on?
Any help is appreciated.

I'll take a shot. Who is your cell phone provider? Did you look at the modem scripts in /Library/Modem\ Scripts for Nokia one(s). There are some. Possibly generic that would work. To make this simple, since it is late, #1 here is system log of my Panther and LG phone using one of above mentioned scripts.#2 And the link is an older one about doing the same type connection and the problems with Verizon. But then I never had same error message you got. I searched on that error and it appears that rfcomm can loop and the way to fix that is to bind to more channels which I am not sure how, since the only thing to change , it appears is in bluetooth preferences. I would not touch that, yet. The problem on configs, I believe, is the property is propriotory(spelling?). Or the channel is in the phone settings. Anyway I would try a different modem script in the Library and also check out the other links in #2.
#1
16 01:51:19 localhost pppd[6009]: Sent 14395 bytes, received 83280 bytes.
Oct 16 01:51:21 localhost pppd[6009]: Exit.
Oct 16 01:51:46 localhost pppd[6050]: pppd 2.4.2b1 started by root, uid 0
Oct 16 01:51:47 localhost /usr/libexec/CCLEngine: Starting Apple Verizon Support CCL
Oct 16 01:51:47 localhost /usr/libexec/CCLEngine: Connecting to Network
Oct 16 01:51:49 localhost pppd[6050]: Serial connection established.
Oct 16 01:51:49 localhost pppd[6050]: Using interface ppp0
Oct 16 01:51:49 localhost pppd[6050]: Connect: ppp0 <--> /dev/cu.usbmodem3B11
Oct 16 01:51:51 localhost pppd[6050]: local IP address 70.193.4.227
Oct 16 01:51:51 localhost pppd[6050]: remote IP address 66.174.27.4
Oct 16 01:51:51 localhost pppd[6050]: primary DNS address 66.174.92.14
Oct 16 01:51:51 localhost pppd[6050]: secondary DNS address 66.174.95.44
Oct 16 01:51:51 localhost configd[89]: posting notification com.apple.system.config.network_change
Oct 16 01:51:51 localhost mach_init[2]: Server 2227 in bootstrap d03 uid 0: "/usr/sbin/lookupd": exited as a result of signal
1 [pid 6030]
Oct 16 01:51:51 localhost configd[89]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/set-hos
tname
Oct 16 01:51:51 localhost lookupd[6053]: lookupd (version 324.13) starting - Thu Oct 16 01:51:51 2008
Oct 16 01:51:52 localhost set-hostname[6063]: setting hostname to doug-pennington-s-Computer.local
Oct 16 01:53:28 localhost pppd[6050]: Terminating on signal 15.
Oct 16 01:53:28 localhost configd[89]: posting notification com.apple.system.config.network_change
Oct 16 01:53:28 localhost mach_init[2]: Server 2233 in bootstrap d03 uid 0: "/usr/sbin/lookupd": exited as a result of signal
1 [pid 6053]
Oct 16 01:53:28 localhost configd[89]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/set-hos
tname
Oct 16 01:53:28 localhost pppd[6050]: Connection terminated.
Oct 16 01:53:28 localhost pppd[6050]: Connect time 1.7 minutes.
Oct 16 01:53:28 localhost pppd[6050]: Sent 6407 bytes, received 45234 bytes.
Oct 16 01:53:28 localhost lookupd[6067]: lookupd (version 324.13) starting - Thu Oct 16 01:53:28 2008
Oct 16 01:53:29 localhost set-hostname[6081]: setting hostname to doug-pennington-s-Computer.local
Oct 16 01:53:32 localhost pppd[6050]: Serial link disconnected.
Oct 16 01:53:33 localhost pppd[6050]: Exit.
#2 http://discussions.apple.com/thread.jspa?threadID=1691464&tstart=15

Multiple failure captions on one slide...?

Can anyone offer any advice with this please?
I use Captivate 3 to produce training for software applications. In the past I have tried to limit the amount of buttons and/or click boxes that have failure captions to a maximum of one or two per slide. This is purely to prevent the problem where a previous failure caption appears when an incorrect option is chosen later on in the same slide, even where the click box/button is clearly separated from the next one on the time line and the 'focus' is changed as well. This removed the problem but incresed the file sizes
So, in trying to keep the filesize of my software application movies down I have started building cp files where I have fewer slides with graphic elements appearing and disappearing throughout....the difference in the published files is huge but I now have the problem back where I may have several failure captions corresponding to several click boxes/buttons on the same slide. The 'bad behaviour' is that, again, the first failure caption will appear all the way through any incorrect choices made on any of the remaining click boxes/buttons on that slide.
I have separated all the buttons etc. from each other on the time line but the problem persists. Can I really only have one or two click boxes/buttons with a failure caption on each slide or am I missing something?

Hi there
Have you examined the properties for the objects and enabled the pause for the failures?
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Slide Audio and Failure caption aduio plays at same time

I have tried to read the many postings before I submitted
this question. I am sorry if I am still not getting it.
I have created a simulation and I am having trouble pausing
the audio when the user clicks too soon (before the slide audio
stops). When I am testing I will click the wrong area at the time
the audio asks the user to click. (Basically I am clicking too soon
on purpose just as some users might do.) When I click too soon in
the wrong area the 'Failure' caption appears with audio. That is
exactly what I want to happen. But the audio for the slide
continues so I have two audios now playing at the same time. I am
sure it is due to my option settings but which one?
I have a slide with audio that plays for the entire length of
the slide (7.7 secs).
I have one click box on the slide set to 'Continue' on
success. Displays for 4 seconds. Appears on the timeline at 3.7
seconds and lasts for the duration of the slide. The click box has
the following options selected: 'Failure' , 'Stop slide audio when
clicked' , 'Pause project until user clicks' , 'Pause for
success/failure captions'.
The 'Failure' caption options are set to display for 5.6
seconds (the client wanted audio instructions to guide the user
when the user had the wrong response). The Transition is set to
'Fade in and out'. Both 'In' and 'Out' are set to .5 seconds.
How do I get the Slide Audio to stop? It does not have to
resume just stop.
Thank you,
C

Hi there C
Firstly, apologies for the slow response, but, speaking for
myself, I tend to not answer questions where I am not comfortable
in giving the right answer. However, your plea for assitance has
dragged me out of my shell, so here goes:
My understanding is that on a click object, if you have
selected "stop slide audio on click", then that object will stop
the slide audio ONLY if the user clicks ON it. In other words, a
click anywhere else will bring up the failure caption if this is
set, BUT the slide audio will continue.
Now, to sail into totally uncharted territory, there are 2
things you could try/test:
Insert a click box over the whole slide that "continues on
success" but has your failure audio linked to it and enable the on
success caption, but edit it to show as a failure caption. In other
words, the user has clicked on this object incorrectly, therefore
they need to see and hear the failure of having not having chosen
the correct option. I would suggest that this click box displays
for the rest of the slide, but sits below your original box on the
timeline.
The second option is to set your original click box to
navigate to a duplicate slide on failure that does not contain the
slide audio, but is then set up as your "failure" slide with a
slide navigation back to the original slide after the audio has
completed. If you choose this option, then it might be a good idea
to have your failure text and audio include something like "let us
try again" as the original slide will start playing from scrarch
again.
Please let me know via this post if this helped or not!!
Luck
Andrew

Strange issue in custom Success/Failure captions

Hi,
I have a strange issue in my custom Success/Failure caption. If I use 'S' letter in my customized caption .bmp file, it is not showing properly in the captivate. Attached file is for your reference. I tried converting text into image in photoshop, still it shows the same thing. Any thoughts??
Thanks in Advance,
-Ajay

OK. That's what I thought.
So what I think is going on here is due to the way Captivate assembles text captions that can stretch to any size based on the component images. I think your corner image that contains the text is being stretched right at the point where the S character is located on the end of Congratulations. Captivate is achieving the resizable text caption by repeating the last few pixels of each background image.
If you want to test my theory, just make your Congratulations text slightly shorter (use a condensed font or make the font size smaller) and I think your issue will go away.

How to determine the time building block type in hxc_time_building_blocks

Is there a way for me to determine what the time building block type is in hxc_time_building_blocks? I need to query the table and only select entries that are absence related (Vacation, Holiday, Sick Leave). I have the person's absence data from the table per_absence_attendances, I need a way to use the data from that table to get the time building block from hxc_time_building_blocks.

I could ask "supported by what?" but I assume you will
be the one supporting them. Here's a link to the
latest list of registered MIME types.HERE's the link...
ftp://ftp.isi.edu/in-notes/iana/assignments/media-types/media-types

A storage transient failure has occurred during content conversion

Hi,
I have Exchange 2010 SP3 installed on Windows server 2012.
External invites are not processing, and return with Source Contex "StorageTransientFailureDuringContentConversion".
This is cause a great problem in our enviroment...
Some suggests?
Att
Paulo Nunes

What version of Exchange 2010 SP3 do you have? RU4 for Exchange 2010 SP3 has been released -
KB2905616 .
RU3 is supposed to fix this particular issue, RU4 includes that fix as well.
Previous support forum question on this -
http://social.technet.microsoft.com/Forums/en-US/fd7ef80e-f80b-47ed-883b-a34511c6233c/a-storage-transient-failure-has-occurred-during-content-conversion?forum=exchangesvrsecuremessaginglegacy
JAUCG - Please remeber to mark replies as helpful if they were or as answered if I provided a solution.

Failure captions don't display in Edit View.

I used to be able to see my halored failure captions when in Edit View, but suddenly, they no longer display. If I preview my project and see that the failure caption needs to be changed in some way (e.g., the size needs to be changed so that the text wraps more appropriately, the caption needs to be moved closer to the object it is supposed to be pointing to), the only way I can see where the failure caption is is to click in the vicinity of where I think it is so the handles are revealed or click the button it is associated with in the timeline. Neither the text or the halored shape/color displays. I have to right click on the selection and choose Edit Text to see the text, but when I try to resize the shape, the text disappears again. I can move the caption to where I think it should be, but I can't tell if I've put it in the right place until I preview the project again because I can't see it on the Edit View screen.

I found the answer to my own question! The image file was covering the failure captions. When I moved the image file to the bottom of the Timeline, I was able to see the failure captions.

Problem with formatting failure caption...

This might be a bug or a bad Captivate file.
Project file (one of 17) has sucess and failure captions. Set the Failure as adobe red/ verdana 12.
On day 1 I do this and all is well.
On day 3 I open this file and find the failure caption set to adobe red with a yellow highlight behind the text.
Checked the preferences for the project file. Set to adobe red/verdana 12
On the specific failure text I choose edit preference to deselect the yellow highlight
Change to white-no luck
Change to "None"-no luck
Change to something other than yellow-accepted but now the new color is "locked" and cannot be reverted to the yellow.
I'n new at triaging Captivate issues. Thinking about opening the backup file or fetching a copy from my archives on the premise that this individual file is corrupt. I'd really not want to have to recreate from scratch.
Any thoughts would be helpful.

It's really very simple.
In Captivate go to File > Export > Project Captions and Closed Captions > Name it > Open resulting Word Doc, it will look like this:
The column on the right, outlined in red, titled "Updated Text Cation Data", is the one you will need to update
In Word (not sure which version you have, this is 07) open the Find and Replace tool. Instead of entering text, click the button labeled "Format" then choose "Font".
Another dialog box will open, "Find Font".
Enter in the current font info, including the color red as that will separate the failure captions from all the rest easily in Word. Then click inside the Replace With field and again click the Format Button and repeat the font process, now entering in the Bold that you desire.
Now, you can either click replace all (you run the risk of changing captions you didn't want to, though choosing red should eliminate that and worked in my test) or replace them one by one so you're sure you only change the ones you intend to.
Once you finish save and close the document with it's original name. Then in Captivate simply import the Captions back in (File > Import > Project Captions and Closed Captions) and viola, you're all set.
Have a good night and good luck in the morning. I figured I'd throw this out there in case I'm tied up tomorrow. If you already knew maybe someone else can benefit.

Cp6 - Building assessment type simulations - failure caption occurs too soon!

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