CPU (HP-W.XP) freezes only when Ipod is plugged in through USB

I have read a good deal of posts that tackle the issue of the Itunes(V7) freeze, yet allowing the user to navigate around the rest of the screen.
I am having the full problem. The entire computer freezes the second I plug the Ipod in.
This has happened with:
-Itunes already opened prior to insertion.
-With Itunes closed.
The ipod (60g Video btw)does charge and information is not lost, but this of course negates the option to add podcasts and such, or use my laptop when it is inserted. In addition when the ipod is disconnected I am again able to navigate. This is spec an ipod issue as far as I am able to tell.
So, has anyone had this problem?
I will probably revert to an older version if I must.
Suggestions?

I was really really hoping that your solution would
work. Thank you for the idea. But alas, no, it still
has not corrected the problem.
Odd, but after leaving the iPod attached all night
(still using 7.0.2) none of the 21 gigs was copied to
the iPod except 1 episode of a podcast.
So it is still stuttering, and still "not responding"
with 7.0.0. Plus, even though I restored my iPod, it
did not ask or give me the opportunity to rename the
iPod after the restore. Should I try to reinstall
from the original cd? and then run iPod update from
the summary screen or try to find iPod updater
somewhere on the web? My 30g ipod is just ablut 1
year old and needed updating as soon as I bought it.
Any thoughts would be greatly appriciated before my
black iPod becomes an expensive hockey puck!
Have you tried removing your podcast subscriptions?
I was reading other posts that explained that "mad money" and otther various podcasts caused itunes/cpu to crash.
Rather than that, the process above is what provided my remedy.

Similar Messages

I am using windows 7 starter,just downloaded itunes 10.5.2,while install getting prompt,cannot read ipodservice.exe,and after install itunes is not read iphone or ipod while plugging in through usb cable. Any ideas ,whats going wrong?

I am using windows 7 starter,just downloaded itunes 10.5.2,while install getting prompt,cannot read ipodservice.exe,and after install itunes is not reading iphone or ipod while plugging in through usb cable. Any ideas ,whats going wrong?

problem solved.
I phone 4s screen froozen

ITunes freezes only when iPod is connected to USB

Hello. Here's a real head-scratcher...
I have an iPod touch (model MA627LL, sw version 2.2.1) that I've used with no problem on this computer for a long time. It had not synced since last April, so I tried this morning, and have been troubleshooting ever since!
a) Windows Vista ultimate brought up Autoplay when I plug in the Ipod - so I went into Control Panel and told it to stop that.
b) Plugging in the iPod does NOT make iTunes come up
c) Open iTunes first (version 8.2.1.6) ad THEN plug in iPod - not only does it not acknowledge the device, but iTunes freezes. If I unplug the iPod, then it unfreezes! This is regardless of what USB pot I use. (Keep in mind this was never a problem before)
d) I made sure I have the latest Windows updates (gawd I hate Windows--but that's another topic)
e) I reset the iPod (but not sure if there is a "harsher" reset I should try?
f) Have rebooted the computer...
Three notes:
1) This is an almost-one-year-old high-end laptop from Sager with top-of-line everything.
2) I use a universal remote with my iPod (has worked fine for about 7 months) -- this stopped working with the iPod some time in the last few days. Interesting coincidence, eh? (BTW -- it's the Harmony remote from Logitech -- an AWESOME product!)
3) I recently went through heck to get some software running on my computer that requires a dreaded hardware dongle for security which uses the USB. It took MANY tries and good luck to get it to work... so I suspect it maybe screwed up my USB driver? BUT all my other USB stuff still work fine.
Any suggestions?

You mean a clean install or system restore of Windows Vista?
Wow -- I hope it doesn't take something that extreme...
(And again: gawd I hate Windows!)
Any other suggestions of things to try/look at before resorting to that?
Also -- when I go to Device Manager, there are no issues at all in the USB controllers list -- and in fact my iPod isn't listed there at all. However, in the "Portable Devices" section , my iPod is listed there -- and the properties says that the driver is provided by Microsoft (not Apple) and is dated 6/21/2006 and is version 6.0.6001.18000

ITunes freeze ONLY when iPod is hooked up

...the start bar also starts to lag and eventually freezes after a while. But, once I unplug my iPod, everything goes back to normal, like nothing ever happened. My iPod is showing up as a removable storage device in the device manager and I can even file surf it but iTunes refuses to pick it up. I have downloaded the latest version of iTunes too. Any ideas?
Dell Dimension XPS 9150 Windows XP Pro It is TOTALLY awesome

The situation degenerates...
Now when I try to turn on my iPod, I get the folder w/ exclamation point. I checked the support page and it said that I needed to update my iPod... Well, I can't, STILL waiting for help here.

Songs won't authorize, but only when iPod is plugged in

I have no problem playing purchased music on my computer (Windows XP, latest iTunes software), but when I plug in my iPod, I get a “This computer is no longer authorized to play purchased items that are on the iPod” message with a “Would you like to authorize this computer?” When I say yes and enter my password, it says that “This computer is already authorized” but then promptly repeats the “This computer is no longer authorized…” message – basically, it’s caught in a loop. My iPod will not update, not even for playlists or music from CDs.
I have not changed my user account, I don’t plug in my iPod to any other computers, and I went ahead and uninstalled/rebooted/reinstalled iTunes several times, as well as tried the removed of the SC Info folder, deauthorized/reauthorized my computer (also many times).
Note that the loop only occurs when my iPod is trying to sync: it fails to sync because of the loop, but purchased music plays just fine on my PC (assuming that the iPod isn’t trying to sync).
Any suggestions/solutions?

Thanks - that didn't solve it but pointed me in the right direction. Turns out way back in the day when Windows was reinstalled on my PC, the drive letters were all screwed up...so my iPod kept showing up as the C: drive. Once I changed that manually, everything worked just fine.

I have a macbook air that is running 10.6.8 and it will not connect to my 4s that is running ios 6.1.3 and apple is telling me that the two aren't compatible? The air wont recognize the phone when it is plugged in through USB. So am i just screwed?

Im just wondering if this is the case? it just doesnt make any sense to me. These aren't two very old products so it just seems to strange.

I'm baffled. The current iTunes (11.0.4) runs on OS X 10.6.8. If I were you, I would download the current iTunes:
iTunes 11.0.4
... and see if that solves your issue.
... but note your MacBook Air late 2010 can run Mountain Lion, so that would undoubtedly solve the problem for you, whether or not simply loading iTunes does.

My HP Compaq powers on only when force i plug in. Doesn't turn on with power button!

I have a HP Compaq 6710b.. Its Over 6 yrs old..
The Issue is really annoying.. The laptop powers on only when i force plug in the charger pin and the laptop works fine after that..
But the laptop never turns on when i try to power on by pushing the power button!!
I couldn't understand the reason why...
Any thoughts about this issue? HELP!!
This question was solved.
View Solution.

There are no settings in the BIOS that affect the use of the power button.
The power button works at the hardware (firmware) level.
Pressing the button is translated into action for the system board by logic conditions. There must be voltage at specific points in the power circuit. If the voltages are not present, then the power button will not operate. This could be caused by a failed resistor, mlcc capacitor or a faulty solder joint, if the power button has been tested and shown to be working normally. Even lint could cause this to happen. This can troubleshot by visual inspection and use of a multimeter.
Hi all,
This may be a solution for others but unfortunately not me..
My whole Power Circuit has been replaced with brand new circuit by authorised service personal in my country (will not HP, but he is an authorised service dealer of HP).. It was replaced/repaired a year ago and after that i hardly would have used the power button.. I also use the sleep mode and mouse to wake up.. (would have used power button not more than 20 times in one year. And especially during update shutdowns)..
So its better i will check with BIOS/CMOS setting and battery and get back soon.. Why i am mentioning this is because, for the past 8 months, when even i remove the battery and put back in and start up the lappy, the date goes back to 1980.. I guess this happens because of faulty/dead CMOS battery.. Because i had a similar problem with my Desktop too and when i replaced the CMOS battery, the date problem on my desktop vanished.. (Surprisingly, even some Digital cameras hav this issue too!!)..
Regards,
- Raj

I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

i have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb. Any answers? please

You can sync your iPod with multiple computers, but what can be synced is very limited. See this article for more details.
http://support.apple.com/kb/ht1202
B-rock

My iphone4's mic is not working. I can assure that my iphone4 is not on mute mode. The audio is working only when headset/handsfree plugged in.I tried reset my handset many times already but still nothing got success.what is the remedy to comeout from it.

My iphone4's mic is not working. I can assure that my iphone4 is not on mute mode. The audio is working only when headset/handsfree plugged in.I tried reset my handset many times already but still nothing got success.what is the remedy to comeout from it.

Try plugging the headphones in and gently wiggling them around for a few seconds. It may be that the sensor that tells the iPhone that headphones are plugged in has gotten stuck. If this doesn't work, they try a reset (hold down Sleep/Wake and Home all the way until the Apple logo appears on the screen).

HT201210 Ipod does'nt restore through usb

Ipod does'nt restore through usb and blinks low dim light and then white screen,but blank on both.

- Try here:
iOS: Not responding or does not turn on
- If you can't fully turn the iPod off, let the battery fully drain. Then after charging for at least an hour try again.
- If not succesfull time for an appointment at the Genius Bar of an Apple store.

Computer and iTunes freezes when iPod is plugged in

Hi there.
I'm using Windows Vista x32 SP1 and lately I've had a problem with my iPod and iTunes. It hasn't always been like this as recently I have been updating my iPod, but for some reason something has caused a problem.
I can use iTunes fine and play songs from it, until I plug in my iPod. When the iPod is plugged in, I can't use anything on iTunes, be it sync, change song, or anything. I can't even access the iTunes screen if I have changed window.
Nor can I access the "Computer" section of my computer, where the "iPod" folder is stored - this freezes up as well.
However, as soon as I unplug the iPod, everything starts working again. However, this means that I can't ever sync, or even fix/scan - because I only get these options AFTER I have unplugged it. I have restarted my computer and reinstalled iTunes, as well as resetting my iPod (pressing the center button and menu) whilst plugged in, and whilst unplugged - all to no avail.
Any help would be greatly appreciated, I have searched through the internet for ages trying to find a solution and I can't seem to find any answers. Thanks!

ANY help would really be appreciated... My iPod is corrupted I think but I can't restore it due to the above problems so everything's going wrong.

ITunes freezes (SWOD) when iPOD is connected

Since the latest iTunes upgrade to 7.7.1, iTunes freezes (SWOD) when my iPOD is connected. Worse, if one clicks on iTunes to make it the foreground application, the entire system becomes frozen and only powering off/on with the power button gets the system back (unless one forgets to disconnect the iPOD in which case one is back where one started).
This is an old iPOD that uses a firewire connection. Given how difficult it is completely crash a *nix-based system, I suspect a hardware interrupt is behind this but who knows? Searching the knowledge base and forums hasn't lead to any solution.
Any suggestions?
Thanks!

You mean a clean install or system restore of Windows Vista?
Wow -- I hope it doesn't take something that extreme...
(And again: gawd I hate Windows!)
Any other suggestions of things to try/look at before resorting to that?
Also -- when I go to Device Manager, there are no issues at all in the USB controllers list -- and in fact my iPod isn't listed there at all. However, in the "Portable Devices" section , my iPod is listed there -- and the properties says that the driver is provided by Microsoft (not Apple) and is dated 6/21/2006 and is version 6.0.6001.18000

ITunes Freezes when iPod is plugged in

Can anyone help me? I'm about ready to throw both my IPod and computer out the window! Everything has been working fine and all of a sudden, whenever I plug my IPod in, ITunes completely freezes up. As soon as I unplug the IPod, ITunes starts working again.
I have a 30 GB IPod, Windows XP, and ITunes 7.1.1.5. I have tried all of the following: reinstalling ITunes, reinstalling the IPod software, plugging the USB cable into a different port, using a new USB cable. The only thing I haven't done is restore the IPod, and I can't do this because of ITunes freezing every time the IPod is plugged in.
Like I mentioned above, everything was working fine and then all of a sudden this started happening. Has anyone else had this problem? I'd appreciate any help you can give me. Thanks.
Dell Dimension 8300 Windows XP
Dell Dimension 8300 Windows XP
Dell Dimension 8300 Windows XP ITunes 7.1.1.5
Dell Dimension 8300 Windows XP

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

Itunes freezing when Ipod Classic plugged in

When I plug in my ipod classic 80 gb,itunes freezes (cannot click or play anything) and an error message shows up.
"There is a problem with this drive. Scan the dvice now to fix". Tried that and it doesn't work. It also says my ipod is not responding.
The newest version of itunes is installed and our computer is windows 8.
Any suggestions would be greatly appreciated. I have looked at lots of other discussions but nothing has helped my problem.
Thanks!

I have the same problem: if I load iTunes for a second time and my iPod is plugged in the iTunes app and the system menus (top right corner of screen) freeze up.
Unplugging and plugging in the iPod seems un-freeze everything for me.

2008 MacBook freezing only when battery is attached

My 2008 black MacBook freezes when the battery is attached. If it is removed and ran on only AC power that machine works just fine. I have two of the exact same MacBooks (black, 2008) and have tried swapping batteries. According to system profiler they both are just fine. It seems to happen even if the machine isnt moved. The freezing is a hard freeze, that is, i cannot move my mouse or type and everything is just still. I have heard that some kind of ribbon wire could be the problem and people have said that putting a piece of paper on/around it can temporarily solve the problem. I am unsure of how to do this and am not even totally sure if this is whats wrong. Does anyone know of anywhere i can find good instructions for this? Will apple fix the problem? for free?
I have tried reseting the PRAM and SMC, both do not work. I have also erased the hard drive and reinstalled a fresh copy of snow leopard (i lost installation disc 2 of my original OS X cds, so apple told me to buy a new copy...over the phone that is). At any rate, the installation worked just fine and nothing has been installed or modified since. I really would like to fix this ASAP because I intend to give it to my girlfriend for our anniversary in a few days.
Please let me know if you have any input
thanks
Brandon

First, try this:
1. Shut down your MB
2. Have ONLY the battery in it.
3. Power your MB up & immediately take it into Safe Mode (after the startup chime, hold down one of the Shift keys until the login screens shows up. Let go of Shift. Log in. Let it finish booting. At the Desktop, do a few ordinary things on your MB (not all programs will function in SafeMode though).
4. Report back here whether your MB freezes on battery-only power while it's in Safe Mode.
Second, download & install the iStat Menu utility.
After installing it, make notes of the MB's internal temperatures, particularly the 3 battery sensor temperatures when A) It's powered by only the adapter and then after a cooling down period, B) It's powered by only the battery. The Battery Temperature reading in iStat should show right around 85-90 degrees.
Here's a screenshot of my own iStat, with the mouse arrow pointing at my MB's current battery temperature:
Also, need some answers to these Q's:
1. What model is your MB?
Apple.com: "How to identify MacBook models"
EveryMac.com: "Lookup Mac Specs By Serial Number, Order, Model & EMC Number, Model ID"
2. What version of OSX are you running in your MB?
3. Did the frequency of the battery-only freezup problem develp slowly over time, freezing only every once in a while until now your MB freezes quite often, or did the problem just show up overnite -- yesterday, fine; today, freezing with only the battery in it?
4. Did you do anything major as far as changes to your MB are concerned, or did anything happen to it? (dropped, keyboard spill, etc)
This is an important one:
5. If you were to start your Macbook up in the morning on battery only after it being shut down all night, and the MB is being used normally, how long in minutes does it take, on average, for the first freezeup to occur?
6. When it is powered by battery only, and absolutely nothing has been done on it for quite a while after it's been turned on, & it's just sitting there with the screen open & the screensaver is running or the display is in sleep, does it freeze up?
7. Compare the temperatures of the bottom of your MB between 15-20 minutes of Power Adapter only use, and 15-20 minutes of Battery only use, with a cooling down period in between the two tests. Is there a huge difference in the two temperatures, or not much difference?
We'll get it.......
But I & other helpers who read your post just need more info from you before anyone can go any further with this.
Kevin Kendall

CPU (HP-W.XP) freezes only when Ipod is plugged in through USB

Similar Messages

Maybe you are looking for