CQ56-219WM won't restore for hard drive

Windows 8 machine that my teenage son uses.    He tried to turn on one day and got absolutely nothing. Honestly I don't know how but we somehow managed to get it to turn on and IMMEDIATELY started pressing F11 in accordance with HP's recommendation (hoping to be able to rescue/restore, since we were bad people and did not create any rescue discs when we bought the machine new.)  The machine freezes up and will do absolutely nothing when we try this approach.
Suggestions please!  I might mention that my wife started having some issues with her machine, shortly after having installed MINECRAFT on hers.  She uninstalled that and it has been working fine since.  The reason I mention that is because our son has MINECRAFT on the machine we are discussing here.
THANKS IN ADVANCE TO ALL!
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View Solution.

Hi
Some of the things you could try:
Hard reset: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01684768
Run an extensive hard drive & memory tests, it'll take time: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03463381
Wait for the results.
If all the tests pass, you could go for recovery from partition in your system.
But since it's freezing, I don't see that happening.
Post back with results,
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

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