CR 11.5 Release 2 re-installation problem(s)

I had to move a licensed version of 11.5 from a Windows XP machine to a Windows 7 machine. We were unable to find the original installation disk. Customer support gave me links to install the last version of 11.5 and a Release 2 that is apparently required.
I had several problems, and struggled through them with customer support. Finally, I got this error message, and customer service could not give me any further help:
Error 1334. The file 'crdb_oracle.dll.E8E441B2_4593_4F3F_8878_4E5AE3C80FC2' cannot be installed because the file cannot be found in cabinet file 'm47.cab'. This cound indicate a network error, an error reading from the CD-ROM, or a problem with this package.
The error comes up not during installation, but during configuration, which happens when I try to run a report that was created with the old version. To be clear, there is a 'm47.cab' file, and I believe that the configuration process found it, because I got a different error before when it was not able to find the file.
Customer support tells me that this version is old and no longer supported, so there is nothing further they can do, and sent me here. My old XP machine has already been scrapped. Is there anything left for me to try? There is no money in our budget for an upgrade, which should not be needed anyway.

That would probably be a good idea, but I don't know how. The only choices I seem to get on installation are if I do a Custom installation, and I didn't see anything there about avoiding "install on first use". Note that I am not in IT, I'm just an end user/report writer.
I have a related problem where the first suggestion above doesn't seem to work. This is where the data fields and selection criteria for the report are all in a Command. I can't see a way to Set Data Source Location when it's a Command.
I appreciate all the help so far. Thanks.
Edited to add: I also can't open the Command to see the code that's in it.

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