CR 2008 unable to retrieve InfoSets from SAP

Hi all,
We have a working connection of CR 2008 to SAP Tables, Functions and Clusters, but the SAP InfoSet connectivity fails to display available infoSets in SAP. The connectivity to SAP InfoSet DB is working fine and we can see both Classical and Global infoset under SAP InfoSet and then below Classical InfoSet and Global InfoSet there is no further entries.
Surely, this is not an auth issue since SAP Tables and clusters are accessible but only the InfoSets are not reachable.
Please suggest if you have any possible root cause in mind.
Regards.

The issue is resolved. This happened because the CR user logging in to ECC server had no user group assigned to which any InfoSet belong. Thus, by creating a new User Group in SQ01 and assigning required users and InfoSets we were able to retrieve assigned InfoSets in CR.
Thanks to Ingo for his previous post where he pointed out this. Following is the post that helped resolving this issue.
"No Items Found" using Infoset Driver in Crystal XI

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