CR 2013 chart dialog boxes not open

Hello
I have a Crystal Reports 2013 SP2 version 14.1.2.1121 for report design. I Can create new chart and chart expert opens, but if i try to open chart options dialog never exists. Load Template... nothing. Format Backgroud... nothing. Series Options... nothing. Chart just blinks but nothing happens. But Trendlines... and Save as Template and Chart expert opens normally. I already tried uninstall and install but no effect.
Any tips ? This is unbelievable annoying i can only use default charts.

I appreciate all responses particularly from an "Official Adobe" human being!
Unfortunately, a significant amount of effort has been expended with no joy here.
I have done the following;
(1) examined every plug-in folder for duplicates - None found
(2) deleted the symlinks (aliases) Topaz created referencing their plug-ins in /Library/Application Support
(3) reinstalled the Topaz bundle - no change
(4) Spoke at length with Topaz support and have been assured that all of their plug-ins are CS6 compatible.
(5) Have had the same conversation with Nik regarding their 2 plug-ins - assured that they are compatible.
Frankly I'm stumped here. I've combed my system in everyway I can without any change in PS behavior - on Open it defaults to blank and "Save as" selects the wrong format.
Question for the experts. Would deleting PS completely and then reinstalling make a difference or am I now in uncharted territory and on my own?
Thanks for all assistance,
Robert
Still need to save as TIFF but can't seem to get there.

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I appreciate all responses particularly from an "Official Adobe" human being!
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Still need to save as TIFF but can't seem to get there.

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