CR files will no longer show in bridge and will not load into PS

Question

Hi I had a problem with bridge CS6 dynamic link failing and had tech support finally help with the problem by phone They had me reinstall PSCS6 and Bridge among other things like setting the permissions differenty. It worked ok when I opened it again after those changes and then I closed the apps and opened them again the next day (today) but now the CR files will show no thumbnails nor previews in bridge and will not load into PSCS6.
I get now the following error messages
These are files that are on my system and not from a camera plugged into the computer. They had worked just fine before the reinstall and permisisons changes the tech had me do. They open in the preview app and look fine so I know they are not corrupted files and I have tried different saved versions of the same (or any other CR file) and none of them will now open and Camera raw itself seems no where to be found. My prefences in camera raw have not clanged. Any ideas??? thanks and aloha, UP
I tried image processor in bridge to make them PS files and got the following error message.
I tried to load one of the CR files from the finder dirretly and got the following error message.
Any help would be appreciated. If the post goes inanswered I will call tech support  again. aloha UP

Answer 1

HI, I managed to fix the trouble by reinsatalling once again and running updates BEFORE opening bridge. It seemed that if I ran the update AFTER opening bridge I would get either an up to date status when checking for updates or I would get an install failure notice on all 4 updates that were trying to install. The updates were for camera raw, bridge and PS. I can't explain why but that helped a little. I also changed permissions on my whole user accnt to include read/write for all users. I can't say if this helped or not. I also had to go into my camera B/U files on a sepate HD and replace some of the CR folders I was using o nthe desktop. Still the CR files would not show a thumb nor a preview till I then went to each individual file inside that folder and purged the cashe for that file so it could repopulate the cashe yet again. This has been the strangest few days in PSCS6 history! Well my personal history. I will report back here if more quirks emerge. I would prefer quarks though....aloha, U