CR Pro V11.0 Closes on File, Page Setup selection

Post Author: Mack
CA Forum: General
Okay, this is the strangest quirk I've seen yet! Beginning last Thursday, 1/31, Crystal began to close (without warning) when I attempted to use the page setup. Poof! Just gone.
It does not happen every time, nor is it tied to specific report(s), it doesn't seem to matter whether I'm creating a new report or attempting a change to an existing report.
Has anyone else experienced this? And how is it resolved?
Thanks,
Mack

Post Author: V361
CA Forum: General
Sometimes mine just locks up and clocks (for way to long) are you on Product version 11.5.9.1076 ? if not you may be down level in some patches. But yes, I agree with you, there may be some sort of BUG in the page setup.... It typically clocks for more than 4 minutes every time I try to use it. (A PAIN)

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Crystal Reports 2008 Crashes when opening File/Page Setup

Post Author: jrm2byu
CA Forum: General
I am running Crystal Reports 2008 full version on Windows Vista. Every time I click on File/Page Setup, or File/Print the program will crash. There are no updates available for 2008. I also have Crystal Reports 8.5 and 10 installed on the same computer. Any ideas what might be causing this crash?

Post Author: Ray Norkus
CA Forum: General
I've got the same issue as well. Does anyone have a solution?
A quick printing workaround was to export to a pdf and then print but now I actually need to modify my page dimensions.
Ray

FF6.02 prints screen background even though File/Page Setup/Print Background is off - how to fix this?

My screen background color is off-white & this color comes through on the print page. Page Setup/Print Background is set off.
How do I fix this?

See [https://bugzilla.mozilla.org/show_bug.cgi?id=683139 Bug 683139] – Using the 'High Contrast Black' 'Accessibility Option' in Win XP results in the screen colours being printed.
<i>(please do not comment in bug reports)</i>

Default page setup

Hi
I have a pdf which I need to print.
The preview window shows portrait A4.
It prints the first page portrait and then the rest as landscape with only 1/2 the page printing.
I have searched for default settings but have gotten no where.
My print dialog box default is landscape every time I open a PDF document even though the pages are portrait.
I am using Acobat XI Version 11.0.03
Can someone help?
Billy

Hi DesignMac
Welcome to Discussions.
From the menu File > Page Setup select Portrait and then in the Settings at the top, open it and select Save As Default.

Unable To Print or Access Page Setup in Crystal Reports 2008

I have Win 7 32 bit, and installed Crystal Reports 2008 last week (v12.0.0.683 from the Help window).
Every time I open a report, and from the Preview tab clicking File -> Print, or File - > Page Setup, I immediately receive a Windows message that "Crystal Reports has stopped working". After a few seconds, another Windows message displays "Crystal Reports has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". Then Crystal completely closes.
I downloaded sample reports from the BO website, and still receive the error, so I don't think it's the report.
When I view the Event Log, I see the following:
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb
Exception code: 0xc0000374
Fault offset: 0x000c283b
Faulting process id: 0x94
Faulting application start time: 0x01cc1fc304e98ecd
Faulting application path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3cfc99e6-8bb8-11e0-b8ef-00248122792c
I have uninstalled and reinstalled CR 2008 multiple times and continue to receive the same error. I tried updating to SP1 (Version 12.1.0.892 Incremental) but I receive the following error: "A BusinessObjects product at a lower patch level is detected. The installation cannot continue. Please update all installed products to the SP1 patch level, then restart this installation".
Need to print my reports - any ideas?

Sorry busy on Support cases and they take precedence over this community forum.
Very interesting....
In a test application I use I have this routine to get the local printers:
private void frmMain_Load(object sender, System.EventArgs e)
     if (System.Drawing.Printing.PrinterSettings.InstalledPrinters.Count > 0)
          foreach(String myPrinter in System.Drawing.Printing.PrinterSettings.InstalledPrinters )
               cboCurrentPrinters.Items.Add(myPrinter);
          cboCurrentPrinters.SelectedIndex = 0;
     else
          rdoCurrent.Enabled = false;
          EnableDisableCurrentControls(false);
     //For printers exposed to System account as per MS Kbase
     //http://support.microsoft.com/default.aspx?scid=kb;en-us;184291
     //Look to HKEY_USERS\.Default\Software\Microsoft\Windows NT\CurrentVersion\Devices
     Microsoft.Win32.RegistryKey mySystemPrinters =
          Microsoft.Win32.Registry.Users.OpenSubKey(@".DEFAULT\Software\Microsoft\Windows NT\CurrentVersion\Devices");
     foreach (String defaultPrinters in mySystemPrinters.GetValueNames())
          cboDefaultPrinters.Items.Add(defaultPrinters);
     if (cboDefaultPrinters.Items.Count > 0)
          cboDefaultPrinters.SelectedIndex = 0;
     else
          rdoDefault.Enabled = false;
Note the MS Kabse on where the printer registry is. Now the odd part is on one of my test development PC's it won't populate the Default User Printer list, only the Local User Printers. I take this same app to another PC and it works just fine. The register keys are there but for some reason on my Windows 7 64 bit it won't show them, the other strange part is I have full access to both keys. I have not been able to figure out why this happens...
I'm thinking this may be related to your issue.... But I don't have a solution, very strange... I've even gone into regedit32 and set full permissions on the various keys and it still doesn't work...
I have other VM-ware images if I need to get past that part for testing so I never drilled into why, I believe it has to be some Windows/Firewall/Anti-virus configuration or something our IT department pushed into my local Profile.... What that is I don't know unfortunately.
I'll do some looking and testing. You may want to post this on Microsoft forums as well.... Ask about printer permissions.
Thanks
Don

Page Setup / Paper Size not saved

Hi,
I would like to change the default paper size for printing from US letter to A4. I change the paper size via File > Print > Page Setup > Paper Size to A4, but this setting is always lost once I close and restart Adobe Reader (paper size defaults back to US letter). I am using Adobe Reader X MUI on Windows XP at the moment, but I had the same issue with Adobe Reader 9.4.1 as well (there the menu is File > Page Setup > Paper Size).
Is there any way to make Adobe Reader remember a different default paper size (other than US letter)?
The printer has A4 as default in case anyone is wondering.
Thanks!
dapperdani

fnord
been a while. hope all is well.
The African Stink Ant inhales the spore of a parasitic fungus that causes it to behave in curious and irrational ways. Eventually the fungus grows, horn-like, from the ant's head, and rains down new spores to the forest floor. "All of us here at the museum feel like we've inhaled that spore," says Wilson, "and hopefully we'll infect other people as well."
[email protected] - Kevin

Applescript to change Page setup in PowerPoint for Mac

Very new to AppleScript.    I'd like to change the Page Setup to "On-screen show (16:9)". Within PowerPoint it is under File>Page Setup>Size>Slides sized for : On-screen Show (16:9).    I did find within AppleScript that the Slide Size is a Property of the Page Setup Class within the Microsoft PowerPoint Suite. It is also listed under the Application Class >Command Bar Class>Command Bar Control. The Page Setup inherits it's properties from Base Object.
I tried to manually record the process of opening a PPT file and choosing File>Page Setup>Size>On-screen show (16:9) but it only recorded the process to activate PPT and open the file.
I wrote this script:
tell application "Microsoft PowerPoint"
     activate
     open {file"MacBook Pro Hard Drive:Users:Patrick:Desktop:AppScript.pptx"}
set slide size to "on-screen show"
end
I get the error "Syntax Error : A property can't go after this identifier" and "slide size" is highlighted.
I'm stuck......Slide Size is a property of the Page Setup Class. How should I write this ?
Script Editor V. 2.7(176) and PowerPoint for Mac 2011

http://answers.microsoft.com/en-us/mac/forum/macpowerpoint?tm=1366105550521.
That's where the PowerPoint experts hang out...
Clinton

Unable to open Page Setup in CR11 in Design view

Hello,
I am using crystal reports professional v11.0.0.1994. I am unable to open the Page setup from the File menu in this report. The Page setup function works for my other reports, just not this one. I do not want to have to recreate this report as it is complicated (for me!). I have tried saving the report as a different name. I am having trouble printing this report in our Terminal Server environment and need to be make sure the no print option is turned off.
Thanks for any assistance
Carolynne

Hi Graham,
We were having issues with the report in a third party application. TS - users were not able to print at all - as if the no printers check box was ticked. (users could not see any printers)
I was trying to correct this through the design opening the report on my local pc where I have Crystal Reports installed. I could sucessfully open the report, but when I clicked on File Page setup nothing happened. It was as if I hadn't clicked on the function at all.
I then opened the report in Crystal Reports installed on a server (same version) but had the same problem.
I sent the report to someone outside the organisation with the same version of crystal reports and they were able to open the Page setup and turn off the No Printers check box.
When the report came back I was able to open Page Setup.
I was trying to find out what could cause the software to ignore the page setup command in case this happened again.
Thanks Carolynne

Page Setup -- printing on tabloid pages

This simple problem in Acrobat X (10.1.0) is causing me to go back to Acrobat 9:
When I need to print to a tabloid-size page (my printer contains both sizes of paper), I cannot find "page setup" anywhere except in the print dialog box. When I click that button then the following message comes up:
"The Page Setup dialog box is provided by the operating system. To ensure that you can use the full print capabilities of Acrobat, please set all print options from the Application print dialog box. Do you want to continue?"
Oh yeah? Where IS the Application print dialog box? Isn't that what I was just in?
In Acrobat 9, if I wanted to change the printing paper size, I could go to File>Page Setup and change the size and IT WOULD REMAIN AT THAT SIZE UNTIL I CHANGED IT AGAIN.
But in Acrobat X, I must click this button EACH TIME I print to get a size other than the default [which is governed by my Mac's setting for Print/Fax (OS X, 10.5.8)].
Can someone tell me what I'm missing? It should be simple... (like it is in Acrobat 9).

After selecting Page Setup in the Print Dialog box (going through the warning), I then chose "Paper Size: Tabloid", and BEFORE I exited THAT page setup dialog box, I switched from "Settings: Page Attributes" to "Settings: Default". (Note that the "Settings: Default" attribute immediately bounced back to "Settings: Page Attributes".)
But it seems to work! The page size stays Tabloid (or A4 or whatever) until I change it again -- no matter whether I open a different document or quit Acrobat X and start it again.
It's not intuitive... and I was not having any success in finding an answer or a workaround.
So thank you so much for your response!
Hope that someone else having the same problem will find this thread.

How do i change the default Page Setup settings?

I have a recurring "bug" - whenever i open a PDF - and usually when i create new files (in any program), the default setting is to have it print horizontally at 65%.
to be more concise, if i open a blank document in "Text Edit" as an example and go to Page Setup - its already set to 65%, rotated horizontal - - instead of vertical orientation at 100%.....
This is frustrating, as I often forget this - go to print a PDF - and it comes out very small and rotated 90 degrees.
This even happened when i recently got a new printer and had to install / setup a new driver.
I was able to get it to stop a long time ago by deleting all of my printers and starting over from scratch - but the problem quickly resurfaced.
(I think it may have something to do with receiving a PDF from a third party that had this setting to allow me to print a larger drawing onto letter sized paper - - but it seems to overtake all of my files as default.)
I hope i explained this clearly.....what i would like to do is know how to definitively change this "default" setting.....

Hi, no idea why AAPL said what was said, just too busy I think!?
Anyway, have you tried File>Page Setup..., then setting the Scale, Size, & Orientation, then same Window>Settiungs>Page Attributes>Save as Default... or even the Restore Original Defaults there?

My screen background color is off-white & this color comes through on the print page. Page Setup/Print Background is set off. How do I fix this? Problem first popped up with version 6, still there with version 8.0.1

File/Page Setup/Format & Options/Options/Print Background (colors & images): Check box set off.
This setting does not work as my screen background color still comes through on the print preview & the print page.
Is this because the newer Firefox versions have blocked my graphics driver version?

See [https://bugzilla.mozilla.org/show_bug.cgi?id=683139 Bug 683139] – Using the 'High Contrast Black' 'Accessibility Option' in Win XP results in the screen colours being printed.
<i>(please do not comment in bug reports)</i>

FF 6 "Page Setup" missing "Format & Options" and "Margins & Header/Footer" tabs

Running 6.0.1 or 6.0.2 on FreeBSD 8.2-STABLE when I select File->Page Setup the standard popup window no longer has tabs for "Format & Options" and "Margins & Header/Footer" that I see on Windows XP when running 6.0.2 - this would be okay were it not for the fact that printing (using CUPS on FreeBSD) no longer prints the headers and footers (which I see just fine when I do Print Preview) something in FF 6.x has regressed and is affecting Page Setup.

Yep, this I know. And have long since done this (probably before FireFox was called Mozilla). In fact my margins are set the way I want them (and have been unchanged for years - at least since 2006). That was the first thing I checked.
The fact is ever since I upgrated to 6.01 from 5.x (which was a few weeks ago) my printing from FF6 has not included the footers and headers. As I've said, I can see my footers and headers when I perform Print Preview, but they do not appear on the printed page(s), I truly believe this is changed behaviour due to the upgrade to FF6. Next week I will try a screen capture of my Print Preview to include an image for the "Add images:" feature when posting a reply, but I don't know how to show the physical printed page lacking those same headers and footers short of shooting a photograph with a macro lens and including that as an image. Therefore for now, you will just have to take my word for the fact of missing footers and headers. Also, next week I would be able to post here my about:config settings for the margin preferences which I assure you have remained unchanged for several years. FWIW, printing from Opera 11.11 to the same printer from the same workstation where FF6 is running does include my footers and headers. To my thinking this fairly much puts the blame for this problem on FF6. Thanks.

Setting postcard as custom paper size in Page Setup

I am once again in trouble with paper sizes and printing. I want to print standard postcards (13.9 cm wide, 8.8 cm high). I opened a word processor, went to File -> Page Setup, set the printer to Stylus Photo R340; then -> paper size -> manage custom sizes. I set the width and height, set the margins to the printer's ones and named the size 'Postcard (landscape)'.
When I wanted to print a card, I went to Paper Handling -> Scale to fit paper size, I chose 'Postcard (landscape)', un-checked 'Scale down only' and printed. What happened? The card went straight through and my text was printed on the rollers after the card had gone. In other words the printer ignored the postcard paper size and printed as if I had put an A4 or other letter-sized sheet in. What am I doing wrong? This happens with various word-processors.
eMac G4, 1.25 GHz Mac OS X (10.4.8) Printer: Epson Stylus Photo R340
eMac G4, 1.25 GHz Mac OS X (10.4.8)

I now have some further detailed information, which makes it all seem even more bizarre. I have now carefully tried three word processors, and I have also tried some slightly different paper size specifications:
WORD: 13.88 x 8.80 works. Size appears under 'Paper handling'.
APPLEWORKS and MELLEL: 13.88 x 8.80 does not work; size does not appear under 'Paper handling' — 'Scale to fit' has to be used, but does not do anything.
ALL THREE: 13.90 x 8.90 works. Size appears under 'Paper handling'. 14.00 x 9.00 also works correctly in all three WPs.
I should be really interested in an explanation, if anyone could supply one.
eMac G4, 1.25 GHz Mac OS X (10.4.8)
eMac G4, 1.25 GHz Mac OS X (10.4.8) Printer: Epson Stylus Photo R340

Crazy Page Setup values on documents transferred to new iMac

Folks:
I'm helping a neighbor who had some important documents on an old CRT iMac, which we just replaced with a metal-front Intel-based iMac running 10.5.x (Great machine!) I've transferred all her files to the new machine. I also moved her Epson C86 printer to the new machine.
The files at issue are ordinary Appleworks 6 WP documents.
The Appleworks 6 application runs just fine on the new machine, under Rosetta (I guess). The documents open and appear just as they should on the screen.
The problem comes when trying to print. I open one of the documents, verify it looks right on the screen, and then I check the File-->Page Setup settings. The values that come up are for "Any Printer" and are crazy: for example, scaling is set at 1856% (or some such number).
I can adjust the settings for the Epson C86, US letter-sized, but as soon as I do that the document on the screen shrinks down to tiny. Nothing prints. Printing Preview shows a tiny document.
I haven't been able to figure out any way to adjust the Page Setup to get out of this. I guess the problem is that Page Setup parameters aren't always portable from machine to machine, even if the printer itself is the same. I don't know much about her previous setup. It's possible the documents had been maintained with Page Setup parameters for an entirely different printer
Workaround: I can open a new Appleworks documents and transfer the old document content to the new file by copy-and-paste. That solves the problem: The new document looks like the old one on the screen, Page Setup works just as expected, and the documents print just as they should.
I'm reluctant to apply this workaround because there are quite a few documents to transfer, and this work-around will set the creation and last-modified dates of the resulting files to the present, which is a slight disadvantage when it comes to managing her documents/
My question: Are there any other measures to deal with this issue? I'm imagining something like using "Option-File-->Page Setup" to completely clear any existing Page Setup parameters. Or.... ?
TIA,
Henry

Hello
It's an old oddity.
My workaround is:
Save as AW5 document then open the newly created AW5 document with AW6.
This removes the embedded print record.
Added feature: it rebuilds the internal pointers so it drop possible ramping corruption.
Yvan KOENIG (from FRANCE mardi 24 juin 2008 19:13:27)

IPages does not keep page setup when I save as template

I have created both an envelope and a 4 x 6 note card in Page Layout, both LANDSCAPE with custom, named, paper sizes, and saved both as a template in My Templates. In both cases, when I start a new project using either template, the page setup has the orientation as PORTRAIT and paper size as OTHER. How can I make sure the Page Setup options are saved in the template?

shac
I have made a sample card and it works as expected.
+Menu > File > Page Setup… > check Orientation vertical > click on the plus button > make a new custom page 6" wide x 4" high > Name and save+
Design and Save As Template.
I think you have got confused with the orientation in the custom and Print As… options. They work together.
When the orientation is vertical, the measures must be width and height as you see it on your desktop.
Landscape orientation rotates the page just as you see it in the little icon, effectively turning it on its side.
It all has to do with which way it is fed into the printer. Horizontal custom + vertical feed = Vertical custom + landscape feed.
Peter

CR Pro V11.0 Closes on File, Page Setup selection

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