CR XI Crashes 100%/time crw32.exe App Error

Question

Actual error messages:
Error #1
(Title Bar) crw32.exe - Application Error
(Body) The instruction at "0x31e1809f" referenced memory at "0x00000004". The memory could not be "read".
Error #2
(Title Bar) Crystal Reports - <Report Name>: crw32.exe - Application Error
(Body) The instruction at "0x5ad71531" referenced memory at "0x00000004". The memory could not be "read".
Im running CR XI Prod. Ver. 11.0.0.1282.  The report that im writing is pulling tables from an Oracle 10g database. The report already has 5 tables with links redefined. At this point the report is beautiful.
Need to add a new field from a new table. No problem adding the new table. Its when i try to delete the default links to this new table , or any other table and hit OK, the program crashes 100% of the time.
If i remove the new table from the list, normal functionality is restored and i can delete any link as i see fit. Without problem.
There is nothing special about this new table that is being added. I can "Browse data..." by R-Clicking on the field names in Field Explorer and see the values without problem. If i add any of the fields to the report, the report doesnt run because the links are incorrect.  Which is what im trying to fix and CR XI crashes 100% of the time.
Thanks in advance.
Ive tried uninstalling and reinstalling. Ive tried rebooting, even tried on another computer.
Operating systems being used are Windows XP SP 3. No bugs/viruses/trojans or worms, clean systems.
Edited by: Matthew73 on Jun 24, 2010 8:07 PM

Answer 1

Can you go to Microsoft's site again and download debugdiag 1.1. Run it and set it to create the dump file for crw32.exe when it crashes. You can analyze it also and it may tell you what dll is causing the issue.
What happens if you create a new report, save it, close the designer and then open that new report  and try to delete one of them? Could be just an issue with your existing reports.
If that doesn't resolve then I suggest you purchase a case and get one of our Rep's to help debug this on line.
You have verified you are a local PC admin, DEP is not enabled, anti-virus disabled and nothing else or as little as possible running?
It could be also that some dependency is there but CR is picking up the wrong version and doesn't get to the one we need.
If you have a PC where it does work go to our download page and get Modules and run it on both PC's then you can compare the runtime. Our Database drivers have a dependency on MFC*.80.dll's. It could be there are a bunch of those on your PC and CR is using the one some other program loads in memory.
mmmmm.
Don