CR2 as "Unsupported Image Format" on Aperture 2.1.2?

I just installed aperture on OS 10.5.5 and immediately installed the available update via Software Update. Then, I imported a day's worth of shooting from my EOS 1D Mark iii (one of the models listed on Aperture's Supported Raw Formats webpage - http://www.apple.com/aperture/specs/raw.html). The .jpegs display fine but my CR2 images only appear as preview thumbnails - when I click on the preview a red box appears with the text: "Unsupported Image Format." I'm a bit incredulous that Apple would fail to support this enormously popular image format - say it ain't so.
Message was edited by: Alexandra Latta

Excellent information that confirms my experience. It has only happened to me in the midst of an editing session, and has always been corrected by a restart of the application.
I don't know if it answers Alexandra's original question.
I have also found that Aperture has gotten progressively slower over the last few months, perhaps a function of a growing managed library?? It's to the point where if I edit to fast, I'll start getting beachballs, and have even had the app quit -or go to the red screen/unsupported file type message.
I don't have the latest machine, but it is a fast one, (Mac Pro Quad 3.0 Ghz 11 gb ram and the nVidia 8800 GT graphics card driving 2 23" Cinema Displays) My startup drive is a 750GB Seagate Barracuda partitioned 250/500 with everything but the Aperture library on the 250 partition (100 gb free space left) and only the Aperture library on the 500 partition (aprox 200 GB free). (there are also 3 more 750 gb drives in the machine for Time Machine & other stuff.
This machine should be really fast (it once was) so I may be doing something wrong, but can't figure what is wrong.
Is anyone aware of an article on speeding up aperture? My previews are limited to the default (2500 x2500 aprox) yet my activity window always seems to have a backup of previews to be built once I'm going in an edit session.
Any advice would be appreciated.
Thanks

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10.5.2; Canon 1DsM3 Raw Files = "Unsupported Image Format" in Aperture

Just did the update and pointed Aperture to a folder of Canon 1Ds Mark III raw files (standard raw files, no sRaw or anything like that). Thumbnail previews are grey and Viewer says, "Unsupported Image Format".
Tried rebooting and verifying/fixing permissions. No help. No thumbnails, no images in Aperture.
Canon 1Ds Mark III raw files do show fine in the finder and in Quick Look.
Message was edited by: Jon Roemer

I have the same exact issue.
I do get the same error with 1Ds MIII raws.
Also the G9 raws are not working.
Finally after 3 months it's still not working
I could imagine that there is the need to edit some property file (like I have read before in the forum somewere) to add the new cameras to the list of supported cameras.
Are the D3, D300 raws working?

Why do G3 raw files show as "Unsupported Image Format" in Aperture?

I am moving towards shooting in raw, and as an experiment I imported some sample raw files from the publicly available text images on the Photography Blog. When I try to look at these images, I get a black screen with a warning triangle and the message "Unsupported Image Format". This happens for all the different raws, including some G3 raw files (.rw2). Oddly, it can read the EXIF metadata and has all the information about shooting settings etc. If I import the same files into iPhoto, it displays the images properly and allows editing, etc.
I have a workaround, which I've also tried with my Fuji X10 raws (still not supported on MacOSX), of running them through the Adobe DNG converter, and then looking at the dng files which seem to work fine. But it's a pain.
This has to be one of those simple "D'oh" things, but I can't see what I'm doing wrong!

Thanks Leonie, the second part revealed that I have been an idiot, although the behaviour is still surprising. The folder has a mix of DMC-G3 raws, Fuji X10 raws, and DNG files produced from both. For the Fuji X10 files, the DNGs produce images and the raws produce the "Unsupported file format" message. The latter is not surprising, the former a little surprising (as I've heard that DNGs only work when the associated raw works). The last two remarks don't directly address my problem (or perceived problem), but they perhaps set the frame for my expectations.
For the G3 files, when I look at it more closely, the G3 raws DO display correctly, while the G3 DNGs give "Unsupported file format". I had managed to fool myself into thinking it was the other way round (Aperture does rather hide the full file name).
So I was completely wrong, Aperture does support DMC-G3 raw, it's just it's DNG support that's a bit weird. However, it's on my side if I need to use X10 raws (via the DNG step). In fact so far I've given up the latter, as the noise levels are so much greater than in Fuji's in-camera JPEG conversion.
So, thanks very much for your help. Now I remember the first rule of system support: never trust what the customer tells you! (I know you're not really customer support, but I guess the same rule applies.) Thanks again

"Unsupported Image Format" in Aperture and iPhoto....

I recently purchased a Nikon D7100 and when I try and upload the RAW pictures to Aperture 3 and iPhoto it gives me the error message "unsupported image format". It only happens with the RAW files, JPEG's are fine. Is this a problem with the program?

You are just going to have to wait until Apple adds support for the D7100 RAW format.
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"Unsupported Image Format" in Aperture after editing in Photoshop?

I've had random intermittent problems with some files that I store in Aperture (I'm on 3.4.3) and then edit in Photoshop. I shoot only in RAW format on a Nikon D300 (.NEF files), and the images import fine. Some of the images I edit in Photoshop CS6. Upon saving the image in CS6 and returning to Aperture, I get a black preview image with a silver warning triangle, and it says "Unsupported Image Format". The info tab shows me that the image is a .tiff file as I expect - and what's odd is when I re-import these images from the folder they're stored in, they display fine as expected.
What gives?

All good questions, thank you for asking.
- Aperture is set up to export to 8-bit TIFF files.
- Photoshop is set as my external editor.
- To edit an image, when I'm in Aperture I right click on the image and select "Edit with Adobe Photoshop CS6"
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- The images are saved in PS using "Save", not "Save As".
- I verified that the file names are .tiff rather than .tif
That is exactly what I am doing, when editing my Canon Raws in PS-CS6, and there is no problem with unsupported image formats. that should work!
and what's odd is when I re-import these images from the folder they're stored in, they display fine as expected.
Where is this folder? Are the images referenced? And if referenced, are they on an external drive? How is the drive connected and formatted?

Unsupported image format after moving from one project to another

I scanned several thousands of images to my Aperture library. Went thru all of them providing adjustments to many of them, keywords to all of them and adjust date/time to all of them. All of the pics were visible, format is jpeg.
This is a managed library (all pics within Aperture db).
This morning started to restructure the project files (had three of them). After moving couple of hundred images to newly created project file I started seeing "unsupported image format" red screen after clicking the jpeg. 20-30% of the pictures clicked showed on viewer "unsupported image format".
Tried regenerating the previews. Tried command-option start with first fix the preferences option. Then with rebuild option.
Tried moving the pictures back to their original project file.
No joy... Still 20-30% of the pictures show the "unsupported image format".
Aperture 2.1.
Amy other tricks I could try?
Reported this to Apple aperture feedback of course.
--h

Link the two Macs together: there are several ways to do this: Wireless Network, Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
+Note: there is no importing involved+
The thumbs appear, but the images are added 2 or 3 times each and the events are all messed up.
This happens when you import one Library to another, which you've done by drag and drop:
Creating a black library and over writing the new with the old.
Your problem is arising because of the Network Share. iPhoto needs to have the Library sitting on disk formatted Mac OS Extended (Journaled). Users with the Library sitting on disks otherwise formatted regularly report issues including, but not limited to, importing, saving edits and sharing the photos.
Regards
TD

D800 Raw files produce occasional 'unsupported image format'

Is anytone else having problems with some Nikon D800 raw (NEF) files in the latest Aperture version? Most of the files are fine, but some are 'Unsupported Image Format'. Aperture sometime shows them, then they vanish and are replaced with a grey triangle. Then randomly they sometimes come back.
It seems to just be the Nikon D800 raws casuing this. Any thoughts on a fix?
Thanks

It is unlikely to be caused by the recent Aperture update because it started happening to me just a few days ago (Nikon D2x NEF/JPEG pix) and I have been using Aperture version 3.3.2 under OS 10.7.4 for a long time.
Reconnecting the files in a referenced workflow has been resolving the problem for me.
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Sudden "unsupported image format" after using Dodge & Burn Plugin

After using Dodge & Burn plugin for first time (seems great) one of the images suddenly turned into "unsupported image format" in Aperture. Just happened to one but its a critical one so I need to figure it out. Any thoughts?
Thanks - Robert robert (at) robertholland (dot) com
<Edited by Host>

scott nichol wrote:
if you keep the console open when you're editing these photos and the "unsupported image format" message comes up, you'll notice that Aperture is throwing malloc errors on the console. this means that while its trying to load the image, it is running out of RAM. the core problem here is that Aperture can't address more than 2GB of RAM and i think the only way that Apple can address this problem is by moving to a 64-bit version of Aperture. it would be really nice if this issue was addressed in a 2.2 release sometime soon as this happens to me all the time now after round-tripping an image to Photoshop.
i would not expect to have to quit and restart a professional photography application every time i finish editing an image.
Good to know. But I don't expect a .2 upgrade to be 64bits, a next major version of Aperture is more likely to be 64bits (Aperture 3), considering AP 2 is at the end of its development cycle and a new major release is due before summer.

Aperture 3.5 cr2 unsupported image format

upgraded to aperature 3.5 and os x 10.9 , when download raw files from my canon eos 1000d I can see the thumbnails but cannot edit the raw files , all that happens is that I gar a gray screen with the following unsupported image format - the raw format is an cr2 extension --can anyone help -thanks

Nik just released an update...hopefully for Mavericks support. It appears to be fixing some of the forum user's issues so far.
See: https://support.google.com/nikcollection/answer/4400822?hl=en&ref_topic=3001406
Release Notes
Updates to the Nik Collection are made on an ongoing basis. These updates may include bug fixes, performance enhancements, new features and additional hardware or software support. All updates will be installed to the computer automatically.
Version 1.109 - December 11, 2013

Canon EOS 350D .CR2 pics still 'unsupported image format'?

I was releaved to see updates in Mac OS X (10.4.8) and Aperture 1.5 the other week, hoping it would solve my problem, being able to finally work with my RAW files (.cr2) from the Canon EOS 350D (yes, being in Europe these days).
I followed the posts on the forum throughout the summer, which recommended waiting for the next OS X update (which should support the camera in that raw definition file) and I didn't want to use the workaround, which clearly had problems with the colors on the pics.
After all the updates the other week, nothing has changed on my MBP. Still the 'Unsupported Image Format' on my RAW files. On the other hand, I don't see any posts on problems with the 350D camera anymore as well (only on CR2 files in general).
Am I missing something really basic here (tried rebuild library)? Or, have all the CR2 formats gone down the drain on Aperture 1.5?
Any help is appreciated, as I have already looked into Adobe Lightroom Beta and although I don't want to switch, the files seem to work there...

Yes, the import thumbnail is as you describe, the low res. JPG that is embedded in the RAW wrapper.
10.4.8 needs to be installed prior to Aperture 1.5 .... from a functionality point of view. I am not aware of a dependence that says AP 1.5 has to be uninstalled before a 10.4.8 upgrade or any such, not that AP 1.5 should need re-installing after a 10.4.8 upgrade .... assuming it was working correctly beforehand.
But to this last point, since you have an issue which may be related to AP or OS X, it is likely worthwhile updating both and in order.
Final thought. do you import directly from the CF card / camera vs. using an intermediary tool such as ImageBrowser or DP Professional? I am wondering if Aperture is very OCD aboout the image format wrapper and chokes at the least excuse that other apps. and tools ignore.
G.

Intermittent "Unsupported image format" message with either CR2 or DNG

I am seeing "Unsupported image format" messages once files created by a Canon EOS 1Ds Mark iii (+stored in Canon's CR2 file format or when the same file is converted to Adobe's DNG file format+) have been imported into Aperture.
Some files will import and be viewable. However, most of the time the files are not viewable. This occurs even after updating Aperture to 1.5.6.
Is anyone else seeing problems with CR2 or DNG files created by Canon EOS 1Ds Mark iii?
Has anyone see a solution?

I think Support is confused with the Canon camera models.
10.5.1 supports 1D Mk III, but only 1Ds Mk II.
(http://docs.info.apple.com/article.html?artnum=306835
http://www.apple.com/aperture/raw/cameras.html)
I don't believe that 10.4.11 supports anything that 10.5.1 doesn't support. In fact, the docs at http://docs.info.apple.com/article.html?artnum=306297 say "Adds RAW image decoding support for the following cameras: Panasonic Lumix DMC-FZ50, Leica V-Lux 1, Olympus E-400, Olympus EVOLT E410, Olympus EVOLT E510, Canon EOS 40D" (the 1D Mk III came in the 10.4.10 update.)

Canon 7D, .CR2 and the miserable RED "Unsupported Image Format" screen

I have seen a lot of posts on this:
First, yes, all of my software is up to date ~ running Mac OS X SL 10.6.2 and Aperture 2.1.4
I just got the 7D ~ my system is set up to automatically open Aperture when card reader and/or camera is plugged in.
I have been shooting in Camera Raw, not sCR2, not mCR2, just .CR2 and large JPG simultaneously.
Obviously, the JPG imports fine, but that dastardly "Unsupported Image Format" red screen pops up.
I can't seem to find the file to open and see if it works in iPhoto ~ even when I am in iPhoto and try to show my Aperture library, it is not there.
So, the big question is this: how do I download .CR2, find them to then convert them (and what am I converting them to?) and import those converted files into Aperture?
I know, I know a lot of questions...but am appreciative of any help someone is willing to throw my way.
Thanks

Lv4Tunes wrote:when you plug your card into your card reader and then into your computer, what opens? Canon Image Browser? Digital Photo Professional? What do you do from there? How do you bring your stuff into Aperture from there?
I mount the drive to see it in the finder only.
I shoot both RAW & Jpeg the same time.
I explore the Jpeg thumbnails, skipping over the raw files which takes a little longer to load.
One main advantage doing both/
Now anyone can load the Jpegs to view, otherwise they may not have viewer or software to see RAW files.
For safety, I load the whole card file to the desktop.
From here, I pre-sort the images to a folder within.
Otherwise it's back & forth reloading the whole card file into Aperture picking out a few, and doing the process 10 - 20 more times for other images not related.
Or making mistakes along the way. A simple slip of the wrist, or happy mouse.
Now any software you chose, It can load from saved file on desktop.
**The card anytime it's put back in camera gets reformatted.
Or set aside for safe keeping until the process is complete in case of power failure and or crash.
Reformatting the card is a must in the camera vs just deleted at computer.
This might be the X crisis you see of old data mixed in.
Other Issues/
By default for years, compact flash cards & reader.
On the Canon 1DsMkII, it has two slots, CF & SD.
Along comes SDHC, and off to do wedding, get back to computer to load from reader and the computer says, we have no clue.
Card readers are specific to SDHC.
I had a thumb drive reader for SDHC but never gave it a thought there was any difference.
Prior/
The camera smarter, picked the SD slot to record to if pulling & replacing CF.
So I was shocked not finding the images on CF at first.

Unsupported Image Format? CR2 from Canon 20d

ok, so my jpg's import fine. my problem is with my CR2 Raw pictures from my Canon 20d. I tried to import some. They import, all the metadata info is there, but there is no thumbnail in aperture and in the top viewer it says unsupported image format. Has anyone had this problem? After import why are the CR2 thumbnails missing and why do the viewers say Unsupported Image Format? Any help or thoughts would be appreciated.

Since I can't open the problem RAW files in Preview or import them into iPhoto, but can open them in ACR/Bridge or DPP, I'm fairly certain this has something to do with the underlying RAW support at the OS-level in Tiger -- and not just an Aperture issue.
I have had no problem with some older RAW files captured using my 20D. I think I may have upgraded the 20D's firmware since those images were shot -- could it be an incompatibility brought on by that?!?!

Raw Files Appear Deleted or Corrupted Suddenly in Aperture with Unsupported Image Format Error

I have been using Aperture 3, latest update, for the past year. Today, I tried to import new raw files from my new Sony RX1r and, as far as I can see, all raw files in Aperture give the "Unsupported Image Format" and alert symbol in the library where not only new files should be, but also ALL PREVIOUS RAW FILES. These files do no even show up as existing in the iPhoto Library.
This is, needless to say, distressing, as hundreds and hundreds of photos seem lost. Also, the files show a reduced pixel size and file sizes all go to .5 Mb. Some of the photos seemed to show up initially and look fine until I tried to open them, then they all either disappear or show the Unsupported Image Format instead of the opened file. I have tried rebuilding the iPhoto library, but no help.
I have looked in these discussions and see similar problems with Aperture. Perhaps, Apple has not made an update for the RX1r from the RX1 for raw files, but why should all older raw files now be corrupted, especially those recently made with my Olympus OM-D? Had no problem with Aperture until this disaster.
Please help.
William

Just an update. Restarted computer and attempted rebuilds of iPhoto library a couple more times and finally files and photos mostly recovered, except for those I had tried to open. Aperture seems to have a problem, or a host of them, dealing with RAW files, and there is no update yet for the Sony RX1R for Aperture or iPhoto. Lightroom 5, on the other hand, seems to work great with these files directly, so that will be where all photos go for now. Will iPhoto and Aperture just become old archives? It is so infuriating that Apple does not allow for simple importing and exporting compatibility with such an excellent program as Lightroom 5 just to protect their somewhat poorly supported Aperture. I've been a staunch Apple supporter and user since the 80's, but having more doubts about the direction this company is taking.

Aperture 3 and DNGs from LX5 raw files: unsupported image format

My LX5 arrived, and I tried converting a raw file to DNG with Adobe DNG Converter 6.2.0.21 beta and importing it into Aperture. No luck: Aperture says it's an unsupported image format. I tried setting the compatibility as far back as possible in the preferences, and still no luck. Any idea why this doesn't work? I used Adobe DNG Converter multiple times to work with raw files from unsupported cameras, so it's a real surprise to get the unsupported image file message.
—Andreas

Unfortunately, this is more about Apple dragging its feet than a cutting edge issue. I got an LX3 and upgraded to Aperture 3 in February of this year. RW2s straight out of the camera always imported just fine. However, I've never been able to get a DNG generated from an RW2 with Adobe DNG converter to work. Interestingly, DNGs from another file format I use (PEF) work fine in Aperture.
I submitted a issue report to Apple about the RW2 to DNG problem back in March, and like so many other suggestions to them, it seems to have vanished into the ether.

CR2 as "Unsupported Image Format" on Aperture 2.1.2?

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