CR2 Files Corrupting on Import

Hi
I have an issue with importing CR2 RAW and JPEG files into Windows 7. This isn't an Adobe issue but I'm hoping someone just might be able to put me on the right track
A percentage of the files are being corrupted. I've tried importing directly from the camera (Canon 5D MkII), via a CF card reader and from an external HDD - all with the same result
The odd thing is that if I re-import the same batch of files I don't always get the same result. Some that were corrupted aren't, some that weren't are and some of those that were still are and some that weren't still aren't
It's definitely isn't the camera, the CF cards, or the card reader that's at fault. Windows 7 - and its USB system - is the only common denominator here
the only part Lightroom, Bridge, Photoshop or Canon DPP plays is that they all display the same result so they're out of the equation too
Bizzare

Since LR doesn’t touch or write to the files have you tried copying from the CF card to a folder on your internal C drive and then bringing into LR using:
Import >> Add
What happens if you move from Library to develop. Does the image display correctly?
It’s really a process of elimination along the hardware chain although purging the camera raw and preview caches may help. See this similar thread:
http://www.lightroomforums.net/showthread.php?19246-Corrupt-CR2-files-after-importing-from -Compact-Flash-to-HDD-using-Lightroom

Similar Messages

CR2 files corrupt or unsupported

Hey there! I am hoping someone out here can help me!
I just received the CF cards from my second shooter at a wedding yesterday. They were shooting with a 5D MK II, which uses CF cards. They were shooting RAW, so the file format is CR2. I am trying to put their images into lightroom with no success, I am getting an error message of unsupported or corrupt file, oh dear!! I have never experienced anything like this before! and I am not a Canon user, so I am hoping it is a compatibility issue.
I use a NIKON with SD cards and I don't have a card reader to plug into my imac, so I put the CF cards into my PC (which has a CF slot.) I copied all of those files onto the desktop and then onto an SD that was large enough to take all of her images, and I put that into my Mac to import into lightroom. This worked great for all of the 8gb CF cards, but there was one 16GB card that I cannot import into lightroom. In the original file it is only displaying the default CR2 thumbnail, not the images. When I try to import into lightroom it says 'cannot import, unsupported or corrupt file' I have tried importing into photoshop, it also says unsupported file, and I have also tried converting it through DNG converter with the same issue
I have fully updated versions of Lightroom 5, and Photoshop CC. I updated my camera raw just incase, for bridge. I just cannot get the files to display! These files are obviously incredibly important to me, and I am really hoping there is a solution to this If anyone knows what I can do I would be so grateful!!
Thank you in advance!
e

DJ_Paige: Thank you for the response! I plugged the CF in directly to PC and tried to access the files in bridge with no luck
BUT ... there is good news! and I am writing this so that if anyone else has this issue, they should be calm and not panic!! hehe! ...
Forum Readers: I asked my second shooter to come around with the equipment she uses. She uses a moshi card reader, and when she used that with my iMac ALL files copied over with no issues at all!!! All files are there and they are beautiful! We are VERY happy!! It was just some bizarre compatibility issue with CF and my PC, and then obviously in transfer it just didn't want to cooperate! In the meantime I downloaded some recovery programmes as a backup, and I was able to recover some images from the corrupted copies, just in case! So there are ways for anyone who really has a card that becomes corrupt
But for other peoples future reference, Do not panic! Use quality card readers before freaking out that you have lost images! hehe!

CR2 files won't import into iPhoto

Have recently done a photographic course and was advised to shoot in RAW from now on. Just taken a load of pictures in RAW using a Canon 70D). But when I try to import them, I get this message:
"The following file could not be imported. The file is in an unrecognized format."
I'm using iPhoto 9.2.3 on an iMac using OS X 10.6.8.
Canon's own software will imprt them but I can't get them into iPhoto.
Any suggestions gratefully received.
G.

Hi Rudegar
Followed your advice and looked at Genieo. But this seems to be a front for an alternative web browser. Indeed I'm wondering whether it could be malware because now I can't get rid of it! Every time I drag it from the Applications folder to the Trash bin I get this message:
I've shut down the computer and restarted it. I've dragged all the elements to the Trash bin - and now it won't allow me to empty it - instead I get this message:
So, now 2 questions:
Is there a particular CR2 you would recommend?
And, how do I get rid of this new stuff?
Many thanks.
G.

File Corrupted? Import Backup Project file?

I have a project in Final Cut X, and both the event and the project folders are on an external HD.
My mac crashed while working in Final Cut.   WHen I reopen final cut, the current Project doesn not appear in the library.
(The matching event is there in the EVent Library.)
When I go to Finder, I can find the correct final cut project file. It doesn't open, saying it might be corrupt. There is a BACKUP folder, and several of those backups seem to work.... Sort of.
They open the correct video in the preview screen. It plays correctly.   But.... I cannot export or make changes as there still is no "project" in the project library.
How can I import this "backup" file into Final Cut X so that I can work on it, export it, etc?
(And in a related note, the crashing is sudden and weird and only happens in FInal Cut X. It just goes black, and then a message appears saying something like, "Your computer shutdown because of a problem..." )
MacBook Pro. 8GB ram.
Can you help?
Brad in Denver.
PS.   I'm freaking out. Such a headache..on a deadline and lost 5 or 6 hours of work.
PPS. THe import function doesn't seem to work for project files. (greyed out.)
Fingers crossed!! : )

Something bad has been done in your project library. There should not a waveform caceh folder in there. Some of the other folders look every strange. Have you been moving things arounds inside the projects folder or into or out of the projects folder at the Finder level?
The project appears to be called Backups. Where was that located? I don't understand how a project would appear in the viewer and not be selected in the project library, while nothing appears in inspector.

CR2 files from CANON will corrupted when preview by Adobe bridge

Hello Frides
This problem started for me since Sep 2012, on CS5 and CS6
Windows 7 Ultimate
64 GB Ram
Quad Core i7
ACR 7.3
ACR 6.2
Camera Canon 5D M2
The problem is when I preview my archive files it corrupt the as well; I can see the CR2 file using ACDsee Pro 5 but when I convert them to Tiff or JPEG it export the corrupted file.
The scary part is if I'm losing my archive CR2 files,
I can’t open these file in Canon Digital Photo Professional after they damaged with Adobe.
This evening I was working on a photo and export it as Tiff , when i change directory in Bridge the same CR2 file corrupted!!!!!
I delete the XMP file associated with the CR2 didn’t help, its look like when bridge try to update the thumbnail somehow it
I tested on my portable workstation
Lenovo w701ds
16 GB Ram / i7 QC / Window7 Pro
stil get this random problem.
CHecked the CF card / Card reader / all my cables on both PC's
My problem is a software problem
PLEASE HELP!!!!! SOS

I have tried all of those and different versions/order of import, different drives and different cards.
Sorry, cross posting the same time it seems.
I just put the image back on the memory card and checked it in the camera and it views normally in the camera.
Again, you are not viewing the Raw file at the back of the camera, it can't show because the Raw data needs to be first demosaiced using a dedicated Raw converter like ACR or Canon DPP. What you see is the embedded jpeg preview the camera produces for this purpose and for using in Finder and other systems that can only view jpeg.
I did try downloading it to a different hard drive directly from the camera...I was able to view the image for about 30 seconds before it corrupted. As I mentioned, for this particular image I actually did a full ACR edit and created a jpg from the RAW file yesterday.
Here we are getting to the strange part of the problem. Can you provide a screenshot of the problem file?
When this happened about 6 months ago, after re-creating a file in the adobe library (unfortunately I can't remember where it was or what the file name was)...it stopped.
That probably would mean the Cache file and plug in from the User library / caches/ Adobe/ Bridge CSxx / Cache and plug in
or from same user library / preferences / Bridgexx plist file. Both files are recreated fresh and empty after restarting Bridge
I was actually able to go back to the corrupted images (4 out of 6) and view the corrupted images and edit them normally!
Try to reset the default setting in ACR
It just started again recently and I have 5 or 6 images that it's happened to. The first 5 corrupted as soon as I loaded them in ACR, this is the first one that corrupted after I edited it. I've tried opening them in iphoto and Canon DPP and they initially preview normally and then corrupt once they fully load the jpg preview.
Can you show both results from ACR and DPP in a screenshot?

I am trying to import CR2 files from my canon 450D. Lightroom 5 won't let me. Help please!!

I am trying to import CR2 files from my canon 450D into Lightroom 5. Lightroom says 'preview unavailable for this file'. I cannot get past this. I have tried importing directly from the camera, and also from an external hard drive that I managed to download the photos onto. I am new to Lightroom so any simple suggestions would be greatly appreciated!! Also I am working on a Mac. Thanks!

I have a 450D and the files open just fine in LR5.
Is this your first attempt at using LR or your first attempt at developing CR2 files?
It sounds like your raw files may be corrupted or there is some permission problem that is preventing LR from reading the files.
Can you upload one of these unrecognized files to http://www.dropbox.com/ and post a public download link to it, for others to test?
Also try copying just one CR2 file to your internal drive and see if that imports, in case there is some problem with the permissions on the external drive. Just use Finder to copy the file, not LR, in case that is an issue.

Can't import Cr2 files from my Canon 60D into LR5

I took a trip to New Zealand and I shot in Raw +low res jpeg. I uploaded the files to my little Asus tablet I had purchased right before my trip because I was running out of SD cards. This is the only place I have quite a few images as I formatted the cards to reuse them. I have transferred them to an external hard drive with no problem and then to my main PC which has LR5. It doesn't seem to 'see them' when I try to import. Any ideas? I tried opening one of the images directly into Photoshop CS6 and then I saved it as a jpeg file - then I was able to import it into LR, but I have 100's of photos and not sure I can do a bunch at a time, but at least all is not lost. Thanks for any help anyone can offer.

When you say "grayed out" do you mean a gray area instead of a thumbnail as can happen when the monitor profile is bad or do you mean the thumbnail is dim and washed out to indicate an image that cannot be selected as they would be if they had already been imported into the catalog?
You talk about shooting RAW+(low-res)JPG but no where to you talk about what happened to those JPGs. Did the JPGs remain on the tablet when you transferred things to the external hard drive prior to attempting to import or are they on the external hard-drive, too? Are you importing them along with the raw files, but have Treat RAW+JPG as separate files unchecked, so the JPGs have become the sidecar file to the CR2s? The size of the companion JPGs shouldn't matter as far as what happens with the CR2 files when you work with them. They take up space on the card and the tablet memory but I guess you wanted them so you could review your pictures on the tablet since the CR2 files are not processable on the tablet so wouldn't be visible.
Have you imported your camera's raw files into LR before? What is different this time from previous times, the source of the files, or the fact the files were on a tablet, or that there were companion JPGs, or the type of import is different because you usually import direct from the card? What type of import did you do, Add, because the files are supposed to stay on the external drive as the normal place for your images, or Move (or Copy) because the photos end up on an internal drive, normally?
When you open the JPGs in Photoshop, do they first open in Camera Raw or do you not see the ACR plug-in and they open straight in Photoshop?
When you say the saved JPGs out of Photoshop are 1/5th the size, do you mean pixel-dimensions size where a normal 4000x3000 image becomes 800x600, or that the file-on-disk size is of the CR2 files is 25MB but the JPG is only 5MB on disk? Images don't just become smaller in pixel dimensions without a resize happening, and it is perfectly normal for a JPG file to be much smaller on disk than the original raw file, since JPG files use lossy compression.
The imprecision of terms "grayed out" and "size" is confusing to me. I worry that somehow you don't have any CR2 files, only small JPGs, or that the CR2 files became corrupted because they were put on the tablet since you've never done that before. Can you provide an example CR2 file, uploading to www.dropbox.com and post a public download link, here--a file that you don't mind others seeing, just so it can be checked for corruption?

How to import CR2 files with XMP files?

I'm using LR 1.4.1 on a Vista platform (with service pack 1). Last week my OS got corrupted and I had to reinstall everything.
So I'm trying to get my catalog back into LR but am having a lot of trouble. When I try to open LR using the latest backup of the catalog, it only opens certain files. All others show up as a grey preview.
Frustrated at this not working, I decided to just import the CR2 files from my external HD. Problem with this is that it's not bringing in ANY of the develop settings. So all of my edits are gone. This is going to cost me hours and hours and days of time to redo.
I have several clients waiting on orders, galleries, etc and I'm at my wit's end on how to fix all this! Can anyone help me?
Thanks,
Annie

> All others show up as a grey preview
Do you mean grey boxes as thumbnails or are images grey in loupe or develop module? If it's grey thumbnails, then it's because there are no preview files generated. Generating standard previews (or 1:1 previes) should fix it. If Develop module shows images as grey then I have no idea.

Import Problem - CR2 Files

In the past I have been able to import CR2 files into Lightroom 3 by having the program convert to a dng and then import.
I can no longer import any files into LR3. The import seems to be happening and then a box comes up at the end stating "some import operations were not performed - the files could not be written." When this happens none of my files are imported into LR3.
I have not changed anything I am doing. This first started in the middle of an import where 7 of my 100 pictures were important and the rest could not be imported. Since then I have not been able to import any files.
I am running LR3 on a Mac and am up to date with the LR3 software updates.
Suggestions?

Your Lightroom preference file may be corrupt. Try deleting it to see if that cures the problem. Details on where to find the preferences files are provided at http://forums.adobe.com/thread/358041?tstart=0

Canon Raw (CR2) files seem to get corrupted after some times

Hello
I use a fully registered Lightroom 5.3 with my Canon 5D Mark III, and I have this kind of corruption on some of my CR2 files from times to times. If i reimport the .cr2 file in another catalog or even on another the resulting file is still corrupted.
The wierdest thing is that the original import was successful and I successfully exported it several times correctly. The corruption should have happens afterward:
Do you have any idea where does this comes from? This is absolutely inacceptable from a professional software.
PS: I had this kind of curruption with an old version of Lightroom with my previous pentax K7d, but I though this was past
Thanks you very much

Gaetan St wrote:
Do you have any idea where does this comes from?
Yes, -failing hardware (typically disk or ram).
Gaetan St wrote:
This is absolutely inacceptable from a professional software.
The software is not corrupting them, it's just revealing existing corruption. (yeah, I know some apps can still display the jpeg preview without revealing the corruption, still... - Lr is a raw editor..).
~R.

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. I have downloaded plugin for the camera, but it still doesn't work. Can you help?

I have Lightroom 4 and a new 70D camera and when I try to important my photos Lightroom says it doesn't recognize my CR2 files. Can someone help? I have downloaded 8.3 from Adobe, but still doesn't work?

Lightroom doesn't use the Camera Raw plug-in. All of the Camera Raw technology is part of the Lightroom program. You will either have to upgrade to Lightroom 5 or use the DNG converter to create digital negative copies that can be used with Lightroom 4.

Lightroom 1.2 not importing RAW (CR2) files from 40D

Just upgraded to LR 1.2 and thought it would solve my problems but find that it doesnt appear to import CR2 files, either directly from a card reader or from a file already saved to the computer. It says files use an unsupported color mode. These were shot in RAW (not sRAW) + JPG and others were just RAW.
Do I need to change any setting in Lightroom to make it work with the new RAW settings?
Any suggestions would be appreciated.

Ooops... Me bad. It works fine. For some reason 1.2 didnt install the first time I ran the installer. After finding that it was still 1.1, I ran the installer again and it took. Now its importing 40D files just fine.
Sorry for the false alarm.
Steve

Adobe Bridge Corrupts Canon CR2 files

Viewing Canon CR2 RAW files from a Canon EOS 7D or Canon EOS 40D camera will corrupt some images. After Adobe Bridge creates a
thumbnail of the CR2 files, some images previews will show the file with corruption (large white square or discolored areas). The CR2 file then
becomes corrupt. The file is not corrupt prior to viewing in bridge, but it becomes corrupt after viewing in bridge. The file is corrupt because it can
no longer be processed with any other RAW conversion program including ACR, DPP, or BreezeBrowser. If the file is marked as read only before viewing in bridge, the image preview shows corrupt in Bridge but the file remains intact and can be processed with Canon's DPP software. This issue first occured with CS4 and the ACR 5.5 update. The problem seemed to be less prevalent with the ACR 5.7 update. However after upgrading to CS5 this problem is back and worse than ever.
When doing a detailed file compare between a corrupted version of a CR2 file and a copy of the same file before the corruption occurs it appears as if metadata has been written to the wrong part of the file (middle) instead of the beginning (header).
Operating System: Windows 7

I am trying to fix this problem as well.
In my case, I've got Windows 7 (32-bit), CS5, and a Canon 50D.
I've got photos that I can view perfectly in Canon's Digital Photo Professional, but the SAME photo in the SAME directory opens corrupted in Bridge.
Here's an interesting wrinkle:
Scenarios:
(fyi - all my CR2 images are pulled off the CF card using Bridge's loader)
CR2 Image opened in Canon's Digital Photo Professional: Opens Fine.
CR2 Image opened in Photoshop directly (skipping Bridge): Opens Fine. (opens in Camera Raw first, of course, but still Fine)
CR2 Image 'browsed to' in Bridge: Corrupted pinky/yellow/white.
CR2 Image double-clicked in Bridge, opens in Camera Raw: Corrupted pinky/yellow/white.
Bridge closed.
CR2 image opened in Photoshop directly again. Pay attention... opens 1st in Camera Raw: Corrupted, but for only five seconds! It refreshes on its own and now is Fine! Click Open Image into Photoshop and it Opens Fine again.
It's clear to me Bridge/Adobe something is corrupting these images.
It seems sometimes that the corruption becomes permanent, and even Canon's Digital Photo Professional shows a corrupted image. In the scenarios and order mentioned above, the CR2 file remains openable fine in Digital Photo Professional. So, why other images I have cannot open well in Digital Photo Professional, I do not know -- perhaps the order I clicked things caused Bridge to update the CR2 file?
I'm in the process of updating all CS5 software to the latest, in case I'm missing some updates. If anything improves as a result, I'll update here.
]{evin

HELP!!! I Can't Import .CR2 Files In Lr4?!?!

I have a Canon Digital Rebel T3 and everytime since yesterday I tried to import images it tells me it can't read file *****.CR2. I Am fairly new to photography but would like to know what a .CR2 file is and how suddenly I'm getting them and it won't let me import them. Did I accidentally change a setting in Lr4?
Any help is appreciated.
Thanks!

I have just got LR4 and the same thing happened to me after I chose a new directory to import them to, just refused to import them. I am importing Canon 5D2 CR2 raw files. However, when I used the default 'my pictures' it worked. Not good when you want to specify a folder for your images. Have you had any more insights into this?

Bridge CC corrupting CR2 Files?

When i open a certain folder full of 1000 CR2 files, bridge correctly displays them with a preview file. But after a few seconds the previews dissapear leaving a gray box, bridge then says that the file is unsuported or corrupt.
I try to open the files in Lightroom or Photoshop CC and it says the same thing.
As an experiement i tried opening the folder in Bridge CS6 instead... Again the files all opened successfully, i could see every image with a preview file, but then after a few moments the previews grayed out.
I took the drive over to another system and now the files do not show any preview at all when opened in Bridge. Also do not open in PS or LR.
Any advice?

I took the drive over to another system and now the files do not show any preview at all when opened in Bridge. Also do not open in PS or LR.
Can you provide more details?
What camera was used for the originals, what drive are you talking about. Can you check the file size on the files and is the extension still as original with only one dot followed by CR2?
What computer and System are you using?
Like Curt states the first thing Bridge does is read the embedded thumbnail (a jpeg included in the Raw file itself) and then it tries to read the data of the Raw file for a preview.
Bridge is in basic read only and only ACR is writing an XMP side car file with the settings you changed. If your files are corrupted then Bridge will not be able to read them at all.

CR2 Files Corrupting on Import

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