CR2 Files from 5D Mark II

I have a new Canon 5D Mark II which came out of the box with firmware rev 1.0.7. When I upload RAW CR2 files from this camera these files are not recognized by Camera Raw CS4 ver 5.0. I tried to convert the CS2 files to DNG automatically using Bridge to upload them from the camera but got a warning message that the DNG conversion failed for all images. I though that the 5D Mk II CS2 format was compatible with the latest CS4 versions but maybe this is not so for that firmware revision?
Apologies if many of you have covered this already!

Ian 6761 wrote:
Apologies if many of you have covered this already!
Covered repeatedly...you need to update to the most recent version of Camera Raw which is 5.3 in actual shipping version and 5.4 in release candidate testing. See: Camera Raw Product Page for 5.3 and labs.adobe.com for ACR 5.4 RC.

Similar Messages

Mac does not recognize CR2 files from Canon T2i

First, I am posting in this forum because I need help for a problem that I think only experienced photographers could answer, even though I don't use Aprerture (or iPhoto).
I borrowed a friend's EOS-1D Mark II and shot using the camera raw format. My Mac could see the files and even open them in Preview. I am using PShop CS3 on a Mac running 10.5. Because of this, I have to use Adobe DNG converter so I could open them in Photoshop. I cannot afford to upgrade either the OS or Photoshop right now.
I decided to start shooting in the raw format with my EOS Rebel T2i. I formatted an SD card and changed the camera's settings to shoot RAW. When I moved the files to my Mac to open them, instead of thumbnail previews, I saw 'exec' icons, even though the file extension says .CR2. I tried to convert them with DNG Converter, and it said there were no recognizable files to convert. I changed the setting in the camera to save the file as both a RAW and jpeg file. The CR2 file was still not recognized, but the jpeg is.
I thought installing "RAW Camera Update 2.7" from Apple's website would solve the problem. (Currently, "RAW Camera Update 2.1.2" is in my Library.) The problem is that ver. 2.7 requires either Aperture or iPhoto 9, or my Mac won't install it. I don't think the issue is with the 3rd party software, because the Mac 'sees' the image files taken with the Mark II, but not the T2i.
I am stumped.

I solved my problem through dumb luck, but maybe it will help other people who are still using CS3:
I had used the version of Adobe DNG Converter for the CR2 files from the Mark II: version 5.4 for CS3. On a whim, I decided to try downloading version 6.2 for CS5. It is a stand-alone app, and if it didn't work, I could just uninstall it. or it simply wouldn't install.
A funny thing happened:
I ran the installer successfully, but when I checked my applications folder, it said I still had version 5.4, and a search for version 6.2 only showed the dmg. Huh. So I dropped a CR2 file on the icon of the version I still had, and it converted! Yay!
The CR2 files still have the 'exec' icons, of course, but once the file is converted to dng, the thumbnails are there.
Canon said it was up to software developers to make things compatible, and apparently the only difference between the RAW file for the Mark II and the T2i, for instance, is a tag buried deep in the file that IDs the camera it came from. I could have used the software that came with the camera, but it converts the CR2 straight into a jpeg, and I want to open it and make adjustments with Photoshop's RAW/DNG editor before opening it in PShop proper, to preserve the most information I can. I am mentioning this only because Canon's suggestion was to use their camera's software, so that is an option, but imo, it defeats the purpose of using RAW to begin with.

Hi. I have Lightroom 4 installed. I cannot download my CR2 files from the Canon 5D Mark III camera. I have downloaded Lightroom 5 thinking it was an update but it appears I have to pay for the program. Any ideas how I can get lightroom 4 to accept my CR2

I have Lightroom 4 installed. I cannot download my CR2 files from the Canon 5D Mark III camera. I have downloaded Lightroom 5 thinking it was an update but it appears I have to pay for the program. Any ideas how I can get lightroom 4 to accept my CR2 files ?

The Canon 5D Mk 111 was supported from LR 4.1, see the link below. Just update LR to the latest version. See link below
Camera Raw plug-in | Supported cameras
Adobe - Lightroom : For Windows
Adobe - Lightroom : For Macintosh

Is 5d mark II raw (CR2) file different from CR2 file from 5d? Adobe Camera Raw error on mk II not 5d

I use Photoshop Camera Raw plugin (Adobe) to preprocess color, then finish image preparation in Photoshop. Never a problem opening CR2 files, usually from my own 5d camera. But a customer sent a few CR2 files that won't open (error says it is wrong kind of document). So far no explanation or fixes from Photoshop users... thought I would ask the Canon experts. Why would CR2 file from 5d mk II fail but CR2 files from 5d all open ok?
Still using Photoshop CS2, and the Camera Raw plugin is v 3.7. I really want to continue this workflow (works for me), prefer not to experiment with dpp or other possibilities. Not ready to upgrade yet to Photoshop CS6.
Solved!
Go to Solution.

I have a photographer friend who has used Photoshop for years and basically never used anything else. He bought his 5D III from a store which was offering a free copy of Lightroom with the purchase. He didn't buy because of the incentive... he bought his camera and a copy of Lightroom came with it. He put it on the shelf to collect dust.
One day we're out shooting and somehow get onto the topic of how he's processing his images and I mention Lightroom to him (I use Aperture, but that's for Mac users only -- he's on a PC). He tells me has it... it's on the shelf... he never installed it.
I gave him my "are you crazy" look and then proceeded to tell him why he needs to learn to use Lightroom. He now pretty much just uses Lightroom and is much happier for it.
I'll sum up (again... I'm an Aperture user but Lightroom was designed to fend off Apple from taking over in photography.)
Photoshop is NOT made for photographers. It's made for people working in graphics arts and publishing, etc.
Apple, recognizing that the tool was awkward for photography made a tool targeted specifically at professional photographers...and Aperture was born. Adobe, seeing this as the very real threat that it is, realized they'd better get busy. Adobe produced Lightroom. Both are targeted to photographers and NOT to those in graphics arts or publishing.
I think of Aperture and LIghtroom as being outstanding at image management for large collections of photos and also outstanding when you come back to your office with cards loaded with images that now all need to be processed.
This is a painful long and tedius task of opening things image by image in Photoshop.... but a breeze to do in Aperture or Lightroom. You don't actually open images... you import the entire contents of the card into your library and now you can breeze through them apply adjustments as needed. Some types of global adjustments such as "white balance" can be applied to every image in the shoot as long as it was taken in the same lighting. No need to do that image by image... you adjust one, then select all the other images shot in the same light and tell it to apply the same adjustments. Don't try that in Photoshop... you'll injure yourself.
Lastly... Photoshop is a "destructive" editior. You can take precautions to try to make sure you don't actually edit any original data, but the tool WILL let you change original data if you aren't careful. Aperture and Lightroom are non-destructive by their very nature.
I find that with Aperture or Lightroom that I still do need to open an image in Photoshop. Aperture and Lightroom can't do everything. They do not, for example, allow you to create composit images by combining elements of multiple other images. But I will say it's not often that I need to open something in Photoshop anymore.
If you are a photographer and you've been using Photoshop because that's what you know... you _really_ need to evaluate one of the tools which were actually intended for use by photographers.
Tim Campbell
5D II, 5D III, 60Da

After updating Bridge & PS, still unable to view CR2 files from Canon M3

I cannot view CR2 Raw files from the Mark III on Bridge CS6 and Photoshop CS6 to convert into TIF and JPG files for a client. I have updated all of my Adobe programs, restarted, and the files are still not showing up for me. Help please!

Thank you for elaborating.
Your system should absolutely be opening those files. Any of the versions of ACR (Adobe Camera Raw Plug-in) that run with Photoshop 13.0.6 can and will open those files if properly installed, that includes the current version, ACR 8.6.
Go to About Plug-In > Camera Raw… in the Photoshop menu and see what version shows up there, just to check that the plug-in is installed correctly. There should only be one version of ACR in the plug-in menu.
That Canon camera model has been supported ever since ACR versions 6.7 in CS5 and 7.1 in CS6.
If ACR only shows once in the plug-in menu and you still cannot open your file(s), then you in all probability have corrupted files.
The fact that you can see the images in Apple's Preview means nothing, only that Preview is showing you the embedded JPEG preview embedded in the file. Such JPEG previews generally do not get corrupted even if the raw file has been corrupted.
I hope you have the original CR2 files or good backups.

Converter not finding CR2 files from Canon 5D III

I installed v7.1 of the dng converter to convert CR2 files from a new Canon 5D Mark III for use in Lightroom 3.6. However, the program does not recognize the CR2 files whether in the original folder on the camera memory card or transferred to a folder on my hard drive. The Canon Digital Photo Pro will open the CR2s so I know they are good files. Any ideas? [OS is Windows 7 Pro]

If you ever need to convert just one image or a few images, you can just drag those images onto the icon for the DNG converter, and it will open and convert those images.

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

I am trying to open CR2 files from a Cannon EOS 1DX camera in Photoshop CS6 and I have already updated the Camera Raw Plug in but Photoshop is still giving me the cannot open files dialog box? Help?

Canon 1DX support was added to ACR in version 6.7, 7.1. An updated CS6 should be at level ACR 8.6. If your ACR is not at level 8.6 try using CS6 menu Help>Updates. If that does not install ACR 8.6 try downloading the ACR and DNG 8.6 converter and see if ACR 8.6 will install into your CS6.
Adobe - Adobe Camera Raw and DNG Converter : For Windows
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh

I am trying to import CR2 files from my canon 450D. Lightroom 5 won't let me. Help please!!

I am trying to import CR2 files from my canon 450D into Lightroom 5. Lightroom says 'preview unavailable for this file'. I cannot get past this. I have tried importing directly from the camera, and also from an external hard drive that I managed to download the photos onto. I am new to Lightroom so any simple suggestions would be greatly appreciated!! Also I am working on a Mac. Thanks!

I have a 450D and the files open just fine in LR5.
Is this your first attempt at using LR or your first attempt at developing CR2 files?
It sounds like your raw files may be corrupted or there is some permission problem that is preventing LR from reading the files.
Can you upload one of these unrecognized files to http://www.dropbox.com/ and post a public download link to it, for others to test?
Also try copying just one CR2 file to your internal drive and see if that imports, in case there is some problem with the permissions on the external drive. Just use Finder to copy the file, not LR, in case that is an issue.

CR2 files from Canon 70D in Elements 11 on windows Vista

I cannot get Photoshop 11 to recognize (open) CR2 files from my Canon 70D camera. Running Windows Vista. Is there an update for this for Vista.

Photoshop Elements 11, you mean?
The 70D requires Camera Raw 8.2 or later
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
8.2 is only compatible with Elements 12 or later
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Either
upgrade to Elements 12, or
Download the free Adobe DNG converter, convert all the Raw files from the 70D to DNGs then open the DNGs in Elements 11
http://www.adobe.com/products/photoshop/extend.displayTab2.html

How to open *.CR2 files from new 60D ??

My Elements 7 will not open or recognize CR2 files from my new 60D. Nor will it allow me to open CR2 files in another format. I get error messages saying they are "the wrong type of file" or that a codec is missing. It opens CR2 files from my two Rebels just fine. I have downloaded the most recent codec (1.7.0) I can find from Canon to no avail. I downloaded a trial version of Elements 9 - same problem. Am I doing something incorrectly?
Thanks, JackM

Well, after downloading - and purchasing - PE9, and downloading ACR 6.2, am still having the same problem; not recognizing the 60D CR2 files. I have actually downloaded the 6.2 several times, with and without unzipping and extracting files, to no effect. I will try calling Adobe Monday to see what the heck is going on. This is extremely disappointing.
I may have to resort to use DPP for raw conversion, save as a TIFF, then open in PE for editing (this does work). If that's my only option, I hope Adobe will refund my purchase price. I'll try to keep you updated on what happens.
Thanks for your help.
JackM in Omaha

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?

Try installing it manually from:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Regards,
Ashutosh

Can't open cr2 files from my 5D but can from my 20D

i just got a new computer (windows vista) and on my old computer i could open cr2 files from both my 20d and my 5d just fine. but now on my new computer i can't open the cr2 raw files from the 5d but can from the 20d. I have photoshop cs2. I am not planning to upgrated to cs3 anytimes soon, do I just need to install a plug in? Please help.

Kristen,
No, no, no. The DNG Converter is a stand-alone executable program. You can even put it on your desktop. You would need it only if your camera model is NOT supported by ACR 3.7, which is the latest version you can use with Photoshop CS2.
In that case, you would use the DNG Converter to convert your raw images to DNG files first and then opening the DNG files in ACR 3.7.
Now, the ACR 3.7 plug-in has to be installed in the correrct location, which is where the old ACR plug-in resides. You will be replacing that old, obsolete ACR plug-in (while Photoshop is NOT running).
[The default Photoshop installation comes with and installs that obsolete ACR plug-in.]
Read the instructions on the download page very carefully, and refer to the FAQs of this forum on the same page where you added this topic.

CR2 FILES FROM 5D MK 3 not showing in CS5 PHOTOSHOP / BRIDGE. any thoughts ??

CR2 FILES FROM 5D MK 3 not showing in CS5 PHOTOSHOP / BRIDGE. any thoughts ??
CANNOT edit or view CR2 RAW FILES.
works fine with Canon 5d mk 2....

Yes, hopefully all you need to do is go to Help>Updates in photoshop cs5 and get camera raw 6.7

PSE 11 won't open CR2 files from Canon PowerShot G15.

I was interested in PSE 11 so I could use ACR 7.x to open the raw (CR2) files from my new Canon PowerShot G15 camera--but even after updating the files, PSE 11 won't recognize my camera! It's still not listed in the group of supported cameras on the Adobe website(s). This camera has been out for a few months (at least!), so it's unbelievable that Adobe still won't support those files. They only go through the G12, not up to G15.

See that other current post :
http://forums.adobe.com/thread/1104750?tstart=0

How do I import raw CR2 files from camera into LR5? I get an error message

I'm trying to import raw CR2 files from my camera into LR5. I get a message "Files appear to be unsupported or damaged." I know they are not damaged. Does LR5 support raw files? I can do this in Bridge and it converts them to dng files. This would be ideal for me if both could be done in LR5.

Not sure what the problem is if you say the files re recognized in Bridge? You could test the CR2 files by downloading the free Adobe DNG converter - latest version 8.6 (keep your CR2 originals as backups and for use in the camera manufactures software)and then import the DNG’s. It’s an extra step but I use it all the time to batch process into final folders.
Windows download (.exe file) click here DNG Converter 8.6
Mac download (.dmg file) click here DNG Converter 8.6
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

CR2 Files from 5D Mark II

Similar Messages

Maybe you are looking for