CR2 files will not open in CS4 or Bridge.

I can not open CR2 file in CS4 or Bridge. The CR2 images show in the preview window when I click the "open" button under "file". When I select the image to open I get "Unable to complete your request because it is not the right kind of document." I have uninstalled and re-installed the sotware, installed all the updates and get the same results. Any sugestions?

dans2art wrote:
I can not open CR2 file
From which Canon camera model exactly?
The CR2 file is probably from a newer camera and probably requires Camera Raw 6 or higher.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
CS4 is only compatible with Camera Raw up to version 5.7
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
You either have to upgrade Photoshop to version CS6 or higher
Or convert the CR2 file to DNG using the free DNG converter then edit the DNG files in CS4.
http://www.adobe.com/products/photoshop/extend.displayTab2.html

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Thanks for your suggestion, normfb, which I passed on to my son. He has come back with the following answer -
"Tried the DNG converter, didn't even recognise there was a file in the folder I told it to look in!
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http://labs.adobe.com/downloads/cameraraw7-4.html
FYI, Camera Raw versions and supported camera makes/models are listed here:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
The Canon 5D MkIII was first supported in Camera Raw 4.1 *.
* My error (as correctly pointed out by Noel in post #6): Camera Raw 7.1 (Lightroom 4.1)
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I am using a canon mk 5D.
Actually, you're not. That's not an accurate description of any of the Canon 5D models.
There are EOS 5D, EOS 5D Mark II, and EOS 5D Mark III models. Which do you have, specifically? Details will matter for this.
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CR2 files will not open in CS4 or Bridge.

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