CR2008 Printing gibberish to one printer over Termianl Services (EasyPrint)

Hi,
We are using CR2008 SP4 in a C# project built in VS2010 targeting the .Net Framework 2. It is a WinForms app. We recently upgraded, with difficulty, from CR11R2 RDC.
When one of our users, connecting to a W2K8 Terminal Server, prints to a printer networked on his own PC (a Brother HL 7050) a page of gibberish prints out. This happens when he prints directly (Report.PrintToPrinter) and when he prints from the Previewer. The Preview itself looks fine on screen. If he exports to PDF and then prints, it prints correctly.
When I say garbled I mean:
Each field appears to be in the correct space but the letters have all been substituted (mostly with numbers, slashes and little squares). In some cases it looks like pieces of text overlapping.
Printing to the same Printer (albeit from a different Terminal Server) running an old CR11R5 RDC version of our Application works fine.
Does anyone have any idea of what might be causing this?
Any help would be much appreciated.
Thanks,
Fergus
Edited by: FergusM on Jul 20, 2011 9:46 PM

Thanks! That did the trick.
Is there any easy way of checking if a printer driver supports unicode other than checking out the manufacturer's website?

Similar Messages

HP LaserJet 4300 prints gibberish for one user, but prints OK for all others on a Windows 7 32-bit

HP LaserJet 4300 printer installed via LPT1 using Universal Print Driver v5.2.6.9321 on an HP 8100 desktop running Windows 7 Enterprise SP1 32-bit.
For one particular user, this printer prints gibberish no matter what type of document she attempts to print.
Not sure when the problem began, the user uses a network printer to work around this issue. She can print to any of the other HP printers on our network OK, including another 4300 down the hall.
Anyone else can log on and print the same documents OK on this desktop using this printer.
Have tried rebooting the HP 8100 and power cycled off/on the 4300. Also uninstalled and re-installed the 4300.
I have updated the firmware on this 4300.
Changing the print processor in the printer properties did not help either.
Virus and malware scans have not detected any issues.
Any advice for this issue would be greatly appreciated.
This question was solved.
View Solution.

Hi MDOTd5-247,
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

TS4212 can anyone help please.. since iCloud came on the scene My all in one printer keeps saying it is not USB connected. I have been looking for over a week now   and even chatted with the USA but cannot get it to work

can anyone help please.. since iCloud came on the scene My all in one printer keeps saying it is not USB connected.   what do I do
I have been looking for over a week now   and even chatted with the USA but cannot get it to work.
I am really struggling

Thanks
someone named Eloisa   she gave me   a phone no.   or visit hp.com/uk
cannot make head nor tale of it all. I am old. and find everything hard to undertstand

I can't conect a hp officejet pro 6830 e-all-in-one printer in my lap top.

I've tried to install hp officejet 6830 in my laptop that have windows 7, and it fails. I always get the icons of the printer and my laptop with a red "X" and it says printer fails to install over the net-work. It's been about 2 weeks trying to install the printer, and I don't know what to do now. I hope somebody helps me. Thanks.
This question was solved.
View Solution.

Hi @arriaga
Instead of trying to install the printer over the network, can you connect a USB cable and complete the installation? This will help determine if the issue is with Windows or perhaps something to do with the network.
Another suggestion is for you to run the Microsoft fix it utility;
What it fixes
Corrupted registry keys on 64-bit operating systems
Corrupted registry keys that control the update data
Problems that prevent new programs from being installed
Problems that prevent existing programs from being completely uninstalled or updated
Problems that block you from uninstalling a program through the Add or Remove Programs (or Programs and Features) item in Control Panel
If the issue persists, try the HP Print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Please let me know if one of these recommendations resolve the issue, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp officejet pro 8500 premier all-in-one printer

The above printer is 1 1/2 years old and it has stopped printing. When the printing became light, I installed new print cartridges less than a week ago. Now, after five days, the printer is consistently cleaning the print heads and aligning the print heads and my documents are not being printed. And, what is most frustrating, during all the cleaning and aligning, all of my new ink is gone and I'm receiving a message replace ink cartridges.
Re: Problem with HP Officejet Pro 8500 printer: cleans printheads every time it's turned on
Options
08-24-2011 06:34 PM
Well,
to this is say, "get used to it", or throw it away. Many, Many, Many people have had trouble with this printer.
The following are common and frustrating issues that this printer exhibits on a regular basis:
1. Constant Self-Checking (usually every 20-30 pages of print)
2. Very persistant Printhead Cleaning/Checking, (Every startup and after about 20-30 pages printed).
3. Worn-out printheads (usually within 1,100 to 1,500 pages printed).
4. Paper mis-feeds.
5. Paper jams.
6. Nearly impossible to use once the printer reports ink-depletion.
7. Nearly impossible to use CIS Ink for larger print jobs.
8. Ink and printheads "expire" regardless of when they are placed into service. (get a deal on ink or printheads last year? Too bad, the warranty is already expired, most likely).
In short, this printer is the most EXPENSIVE printer I've ever owned, and the most frustrating to use.
I have just over 2,000 pages of regular text printed matter with very little color, and have already gone through 4 sets of ink, and 2 sets of PrintHeads.
Although it's true that you can leave the unit on, and let it go into standby, you should NOT be punished with constant and time-consuming "self-checking" everytime it's turned on, or prints a handful of pages, BUT, it does NOT appear that HP will be standing behind this printer disaster. AND, to make things worse, they've gone on to redesign it, giving it a different look, and so there are about 6 different models/versions of the OfficeJet Pro 8500.
Anyone needing a reliable print/fax/scan/copy solution should look beyond this printer, because it will leave you wanting more, and spending more than you ever imagined you would have to on a late model printer.ro
What is going on? Why does it just automatically clean and align? I also get alignment failed messages. Any suggestiions?

rammerjammer,
Thank you for bringing this to my attention, your feedback is very important and I want to do my best to help. To answer what is going on, since the printing became light, started cleaning itself constantly, and fails the alignment, the printhead was damaged. Click here to see and use the Limited Warranty for HP Ink Cartridges, Printheads, and Related Supplies. There are many ways to contact HP. The number to call is 1-800-474-6836 for HP and Compaq products for Home & Home Office use. If you no longer have a warranty with the printer you can still use the warranty that comes with the printhead or ink cartridges.
If you have a carepack with the printer that extended the one year warranty then the troubleshooting will be covered along with the printer if the printer needs replacing. Check product warranty here, see HP Out of Warranty Support Options for Select HP Consumer Printers here.
To order a new printhead you can go to HP Sure Supply and enter your printer or go to the HP Parts Store and order the printhead by part number C4900A for the Black and yellow and part number C4901A for the Cyan Magenta. These printheads go by region also so be sure you are using the right region, these were found using the United States region.
The HP Officejet Pro 8500 Premier All-in-One printer has separated the ink cartridges from the printheads. The ink cartridges are on the lower left and the removable print heads are on the carriage inside the printer. The printer goes through a calibration process when turned on that will use ink. Leave the printer on and let it go into stand by mode. This type of printer is energy star efficient and made to calibrate on start up and be left on. Allow the printer to clean or calibrate only if the printer must. If it starts cleaning a lot it may be time to do a little maintenance to the printer (recommend once a month for maintenance). Please see the following links for further details.
Cleaning the Printhead Contacts
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
Paper Path Issues in the Automatic Document Feeder
Officejet Pro 8500 User Guide
The printer has a duty cycle of 7.5k page/month. The XL cartridges have a composite page yield of 1.4k pages with about a third of the black ink left over. To me it would seem that the printhead should last somewhere in between. This printer was designed to save money on ink compared to the rest of the officejets. I hate that it has been causing so much trouble, hopefully the information I provided will help.
HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g) All-in-One Printers Product Specifications
Click here for page yield information.
Click the Kudos on the left side for helping and click Accept as Solution for providing a solution. I work for HP.
Best Regards,
Kenneth

HP Envy 4500 All in One - Printer Error - not finishing print job / non-specific error code

Help - my new HP ENVY 4500 AIO (less 3 months old) has never completed a print job if it is over 1 page. I'm connected wirelessly, and not sure if there is an interruption in the wireless connection or if this is defect in the printer. I receive a message "Printer Error - HP ENVY cancelling print job" and that's it. It will usually happen when it's on the last page of a small print job or half way thru a large (10+ page) of a print job. Any suggestions? I've downloaded HP Print/Scan Dr - it didn't find any issues.

I had the same issue. Got in contact with HP customer service and the first person that helped had no idea how to fix it. Got in contact with someone else and they found the issue right away. I had it connected through the wrong port.
First find out what the IP address of your printer is. You can do this by pressing the small wifi button on the front of your printer and it will show the IP address.
Then what you'll have to do is go to the start menu of your computer and search for "Devices and Printers".
Click that and a screen will open. Look for your printer an right click.
Click "Printer Properties" and a new screen will open.
Along the top you will see a few tabs. Click the one that says "Ports"
Click "Add Port"
Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port"
A new screen will open.
Click "Next"
Type in the IP Address of your printer and click "Next"
After that your computer should find your printer.
Click finish and you should be all set.
Hope this helps.

HP Officejet 4630 all-in-one printer Cancels Print in Middle of Job

Hi,
I recently bought an HP Officejet 4630 all-in-one printer, and it automatically cancels jobs in the middle of printing. The computer I am using is an HP Envy dv7 with 64-bit Windows 8, and I am printing over a wireless network connection. My computer receives an error that HP Officejet 4630 series couldn't complete print and the printer simply says canceling. I have tried all the steps in the troubleshooting sections, both for printing issues and network connections. I've uninstalled and reinstalled the software multiple times, I've established a manual IP, and everything else, but nothing seems to work. It also seems to have the issue when using HP ePrint. It happens in all sorts of programs and formats such as word, pdf, and html. Unfortunately, I did not receive a USB cord, so I can't see if that will fix the problem at all. Hopefully somebody can help me with this, otherwise it's obvious that there's a problem with the actual printer I got and I'm going to have to get something else.
Thanks
This question was solved.
View Solution.

This is how I fixed it:
Find out what the IP address is that your printer is using.
Then go to control panel and click on "View Devices and Printers".
Look for your printer an right click.
Click "Printer Properties" and a new screen will open.
Along the top you will see some tabs. Click the one that says "Ports"
Click "Add Port"
Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port". A new screen will open.
Click "Next"
Type in the IP Address of your printer and click "Next"
Your computer should find your printer.
Click "Apply" and your printer should work correctly.

How to print to HP PSC1110 All-In-One Printer connected to WinXP PC?

Hello everybody,
I would like to us an HP PSC1110 "all-in-one" printer connected to a Windows PC in another room.
The easy part: The printer shows up in the browsing window, under the correct Windows domain, when I try to add an "other Printer" device.
The difficult part: When I try to select the printer model from the list of HP printer models provided, it does not show up, although HP PSC 1110 is included in the list of supported printers.
I also tried the ESP HP-deskjet drivers, both old and new version. But those result in printer errors on the Windows PC.
BTW: Printing over the net works well from other Windows PCs!
Can somebody out there who had a similar problem before give me a hint how to set up printing to an HP "all-in-one" over the Windows-Network?
Thank you,
Detlef

Thank you for the detailed information. Maybe I should have added a few screenshots too.
The suggested procedure probably works for a HP Photosmart Printer. However, the PSC1110 is a "Printer, Scanner, Copier" all-in-one device. Unfortunately, this one does not show up in the menus, although it is supposed to be supported. I assume that only an USB backend is available, but no SMB backend.
Is this correct? Is there a workaround?
Thank you for your feedback
DC

Printing 1 page on screen over 8 pages- why?

Here's a frustrating print problem Yosemite:
The problem is that a single page document open On SCREEN prints multiple pages in large print size instead of the 1 page on screen
Example: Quicken 2007 updated for Yosemite has a financial one page report on screen with no indication it would take any more.
However it printed segments of the page over 8 pages;
There was NO indicator in the print areas showing it would be multiple gages I tried it again and it spread it over 4 pages.
ONLY by taking a screen shot and printing that one page screen shot was able to get the one page print to work correctly.
I've never had that problem in Quicken in other versions of software such as SL and Tiger.. And had not had it in Yosemite before.
What have I missed or overlooked????

See this:
[http://kb.mozillazine.org/Problems_printing_web_pages#Prints_to_a_small_portion_of_the_page]

Looking to Buy a New All-In-One Printer

I am looking to buy a new all-in-one Printer.
I have been using the Epson RX620 for a little over a year and have had great print results. Unfortunately I get a warning message yesterday that the printer needs servicing and nothing will work. After getting much less than desirable results from their Customer Support I am moving away from Epson, after three different Epson printers.
I have heard many good things about Canon printers. We will be printing bunches and bunches of photos(two small daughters + graphic artist wife = many, many photos). I am presently looking at the Canon MP600. Any goods or bads about said printer?
We do want a printer that can use cheap cartridges so HP is out of the question. Any other recommendations is appreciated.
Thanks in advance for your replies.
Nick

The only thing that ****** me off about Epson is that they shut down their toll free phone tech support!
I had to rely on their email support to set up my new Epson printer (CD/DVD loading tray) which wasn't so bad as it was very detailed & hands on. I just couldn't understand their manual. I was having one of my "senior moment" days.
Those Canon printers are handsome! I almost ended up getting one. But, the Epson printers won because they are the only ones who can print directly on CD/DVDs & all the software is included.

All In One Printer Suggestion

Hello Everyone:
I am looking for a suggestion for an All-in-One Printer. I have an iMac, but also have a Mac Book that connects wirelessly for printing, as well as a Dell Laptop that connects wirelessly for printing, and I would also like to be able to print from my iPAD. I currently have a Epson Workforce 610, but unfortunately, the black wont print..after several cleanings, replaced ink cartridges etc, it just won't print black...so I'm looking. I've seen alot about the HPs, but also see lots of negative about the scanning compatibility with the MAC. I have to be able to scan. Any suggestions would be greatly appreciated.
Thanks,
Jamie

I bought an HP C410a AIO Photosmart printer. Great printer. Works well with my iPhones and iPad thru AirPrint. Works great over Wifi with my MBP too. Has a separate paper tray for 5x7" photopaper. I took advantage of the HP trade-in and receive $50 rebate offer.This program does involve sending HP your old printer, but HP paid for the shipping! My net price from Staples came to $150 (after the rebate).
Some people say HP ink cartridges are too expensive but I plan to use CostCo ink refill service to cut my costs considerably.
Here's a list of the Airprint compatible printers.
HP Envy e-All-in-One series (D410a)
HP Photosmart Plus e-AiO (B210a)
HP Photosmart Premium e-AiO (C310a)
HP Photosmart Premium Fax e-AiO (C410a)
HP Photosmart e-AiO (D110)
HP Photosmart eStation (C510)
HP LaserJet Pro M1536dnf Multifunction Printer
HP LaserJet Pro CM1415fn Color Multifunction Printer
HP LaserJet Pro CM1415fnw Color Multifunction Printer
HP LaserJet Pro CP1525n Color Printer
HP LaserJet Pro CP1525nw Color Printer
HP Officejet 6500A e-AiO
HP Officejet 6500A Plus e-AiO
HP Officejet 7500A Wide Format e-AiO
HP Officejet Pro 8500A e-AiO
HP Officejet Pro 8500A Plus e-AiO

I can see only one Printer with Apple Talk, but there are five ???

I have a problem on only one mac, with the Apple Talk. We have over 100 Macintosh and all the other machines see the five printers. But this one can only see "one" printer???
What is this? We change the switch port but nothing.
Can i delete any chaches oder preferences to clear the printers???
The problem Mac have 10.3.9

Have you added the other printers to the problem mac?
If you have then my guess is that it is a network issue. How are the printers and macs networked?

Officejet 7310xi All in One Printer no longer connects wirelessly

Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
The printer does no show up while searching for it wirelessly where it had previously.
In the past it would say that the printer (HP Series 7300) was offline. I would remove the device through the control panel and search again. A printer would be found as HP Series 7300 (Copy 1) . A "ghost" of the original would remain as an offline device. I would default to the new printer icon, Copy 1, and it would work. This happened over the course of a year without any problems.
Now nothing is working. The printer can't be found by my network. I tried downloading drivers, etc. from HP but they either can't download or stop during installation. I don't know if an Windows 8.1 update affected it.
Although the printer has a built in network set up option, it has no installation wizard. I can't find a way to activate the wireless feature/icon. There is no I.P. address either.
I feel like a monkey pulling levers for a banana! I appreciate your help.

Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

Wireless configuration for HP OfficeJet 6500A plus All-In-One printer on Ubuntu 10.04

I have bought a HP OfficeJet 6500A plus All-In-One printer CN557A, which I want to use with ubuntu 10.04 64-bit as a wireless network printer.
Before i bought i checked compatibility on www.hplipopensource.org and www.openprinting.org, and all was in order.
The machine is autodetected and fully functional when connected with a usb cable, but i have not managed to get it to work as a wireless printer.
This is what I did:
I configured the printer on the wireless network (through the printer interface), and it connects. It prints out a "Wireless Network Test Report", and everything works. I can ping to its local ip adress, and access it through the browser. HP eprint also works.
I installed hplip 3.11.10 and dependencies manually. I did this because the default hplip in ubuntu 10.04 did not recognise the device.
I ran 'hp-check', which gave no errors or warnings:
tjoff@mek-403-jakbo-01:~$ hp-check
HP Linux Imaging and Printing System (ver. 3.11.10)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux mek-403-jakbo-01 2.6.32-35-generic #78-Ubuntu SMP Tue Oct 11 16:11:24 UTC 2011 x86_64 GNU/Linux
Distribution:
ubuntu 10.04
Checking Python version...
OK, version 2.6.5 installed
Checking PyQt 4.x version...
OK, version 4.7.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.11.10 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.11.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name =
working_dir = .
device_uri = "hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW"
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[installation]
version = 3.11.10
date_time = 2011-11-16 14:30:35
[settings]
systray_messages = 0
systray_visible = 0
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
device_list =
interval = 5
| DISCOVERED USB DEVICES |
Device URI Model
hp:/usb/Officejet_6500_E710n-z?s HP Officejet 6500 E710n-z
erial=CN16F2402Q05JW
| INSTALLED CUPS PRINTER QUEUES |
B-403-271-A4-COLOR2
Type: Unknown
Device URI: smb://mek-ps1.win.dtu.dk/403-271-A4-Color
B403-271-A4-BW
Type: Unknown
Device URI: smb://mek-ps1.win.dtu.dk/403-271-A4-BW
HP-Officejet-6500-E710n-z-FAX
Type: Printer
Device URI: hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW
PPD: /etc/cups/ppd/HP-Officejet-6500-E710n-z-FAX.ppd
PPD Description: HP Officejet 6500 e710n-z, hpcups 3.11.10
Printer status: printer HP-Officejet-6500-E710n-z-FAX is idle. enabled since 2011-11-16T01:00:45 CET
Communication status: Good
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `hpaio:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW' is a Hewlett-Packard Officejet_6500_E710n-z all-in-one
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0x5412 at 002:005:
Device URI: hp:/usb/Officejet_6500_E710n-z?serial=CN16F2402Q05JW
Device node: /dev/bus/usb/002/005
Mode: 0664
| USER GROUPS |
lp adm dialout cdrom plugdev lpadmin admin sambashare vboxusers
| SUMMARY |
No errors or warnings.
Done.
I then ran 'sudo hp-setup', chose the device (which was detected), chose my wireless network, entered the wireless security key. On the configuration results dialog I get two messages:
"Your printer has been succesfully configured on the wireless network. You may now unplug the USB cable"
and
"The Ethernet cable is plugged in which will prevent you from connecting to a wireless network. To connect wirelessly, remove the cable and try again. (VSA000)"
There is no ethernet cable plugged in, so i can't remove it. I unplug the USB cable and click 'finish'. This makes the 'hp-setup'-dialog start over again, and the printer has not been installed.
In the terminal i have the following:
tjoff@mek-403-jakbo-01:~$ sudo hp-setup
[sudo] password for tjoff:
HP Linux Imaging and Printing System (ver. 3.11.10)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching on USB bus...
GET /IoMgmt/Adapters HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/WifiNetworks HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/Profiles/Active HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/Protocols HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
error: Missing response key: 'iorotocols-iorotocol-dd:dnsserveripaddress-0'
GET /IoMgmt/Adapters/Wifi0/VsaCodes.xml HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/Adapters/Wifi0/WifiNetworks/SSID=mVnmXfsu HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
GET /IoMgmt/IoConfig.xml HTTP/1.1
Host: localhost
User-Agent: hplip/3.0
Content-Type: text/xml; charset=utf-8
Content-Length: 0
I then tried to reconnect the printer usb cable and run 'hp-toolbox' and click "Wireless/wifi setup using USB". Now i get the error:
tjoff@mek-403-jakbo-01:~$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.11.10)
HP Device Manager ver. 15.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.11.10)
Wifi Configuration Utility ver. 1.1
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Channel write error
error: An I/O error occurred. Please check the USB connection to your printer and try again. (Device I/O error)
Done.
I do not how get past this stage, and any help is welcome.
This question was solved.
View Solution.

A friendly soul on ubuntuforums pointed out to me, that the wireless configuration is only necessary when the printer is NOT connected to a (W)LAN. So all I really had to do was to configure the printer in the CUPS administation page, and it worked. Problem solved. Silly me.

HP Deskjet 3050A All-in-one printer J611 series - mavericks and wireless set up

Hi
I have a HP Deskjet 3040A All-in-one printer J611, I have had this printer for about 2years and everything worked perfect then I bought an Apple still all was alright but when I updated my software I got Mavericks and ever since then everything went wrong....I have updated my computer and have AirPrint now and also HP ePrint(currently). How ever the printer was not working or connecting.
Problem 1:
When I tried to fix the problem I uninstalled all HP drivers to reinstall - found that you have to install the apple app Done!(Airprint)
The printer was picked up by the computer and I can scan but I can not print, I'm using the USB cable, and when I print the computer shows it is printing and the printers lights come on but nothing happens(no messages display on the printer) then the computer shows the print is done - but the printer didn't print. Scan is working fine.
Problem 2:
Because of constant problems with the wireless connection I wanted to reconnect it to the router - Restore default.
But now because I don't have the HP drivers, I have no idea how to connect it and I tried both connection ways WPS is not working when I press it on the route...nothing happens and the PIN, where are you suppose to enter the pin, nothing comes up on my computer (USB connected)
I have read the installation pages over and over but can't figure out what is wrong, any advice would be appreciated.
This question was solved.
View Solution.

Hi Lilly4,
I can certainly help you get the printer on the network and working again.
Follow the steps in this thread to put the printer on the network without using the software or the WPS button. I believe we have success doing it this way.
If you continue to experience an issue after the printer is on the network, please let me know. Thanks.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

CR2008 Printing gibberish to one printer over Termianl Services (EasyPrint)

Similar Messages

Maybe you are looking for