CR2008 Viewer - Printing to specific printer tray

A client has multiple network printers set up to use a specific tray using the Printing Preferences > Paper/Quality > Paper Options > Source. While files printed from other applications print to the correct paper tray, Crystal Reports do not. This worked in CR XI R2 but the web application running the report now requires CR 2008. Now the report prints to the default tray set at the printer, not the Printer Preferences. Is there a way to change this behavior back to the way it was in CR XI R2?

Hi Scott,
Look for crpe32.dll in our runtime folder.
To get patched to Service Pack 3 go to this page and filter on Crystal Reports, Cr 2008. You'll find the updates to get the service packs as well as the distribution packages.
You also need to get Hot Fix 3.2 to get all of the latest printer fixes...
Thank you
Don

Similar Messages

Print crystal report to a specific printer tray

Greetings -
I need to print out a report to a specific printer tray, can you please let me know how I set it up?
Thanks,
Lava

Hi Lava,
According to what I can understand you would like to print the Crystal Report to a specific printer.
In order to print the crystal report to a particular tray of a printer you need to set the printer from the Crystal Reports application.
This can be done from u201CFileu201Dmenu->Print. Select the printer if it is already added else you can add anew printer.
I hope this helps you.
Regards,
Prashant.

OleAutomation Printing to Specific Printer Tray

Is there a way to programmatically print pdf files with Adobe Acrobat or Reader ( via OleAutomation interface ) selecting ( programmatically too ) a specific printer tray ? Thanks.

Use a printer that is set to use the desired paper tray by default.
If you are looking for dynamic switching of paper trays, one of the 3rd-party Crystal Report Managers listed at http://www.kenhamady.com/bookmarks.html provides functionality that allows you to control the splitting of Crystal report printouts across different paper trays.

How to print to a specific printer tray in BOXI

Post Author: hoochpit
CA Forum: General
I have a customer that wants the same report to print to different printer trays depending on parameters sent it. We have no problem recognizing which tray it should go to, but cannot get it to print to the tray that is specified. It just prints to the same defualt tray every time. They are running BOXI on a Windows OS. Any direction would be great.

http://support.ricoh.com/bb/html/dr_ut_e/ra/model/mpc281/mpc281en.htm
googled it with this
https://www.google.dk/search?source=ig&hl=da&rlz=1G1TSEH_ENDK367&q=Ricoh+Aficio+ MPC+3001&oq=Ricoh+Aficio+MPC+3001&gs_l=igoogle.3..0i10j0i30j0i10i30l3j0i30j0i5i3 0.159792.159792.0.160175.1.1.0.0.0.0.152.152.0j1.1.0...0.0...1ac.6gJzJbz0xZc

How to print to a specific printer tray

Post Author: hoochpit
CA Forum: Administration
I have a customer that wants the same report to print to different printer trays depending on parameters sent it. We have no problem recognizing which tray it should go to, but cannot get it to print to the tray that is specified. It just prints to the same defualt tray every time. They are running BOXI on a Windows OS. Any direction would be great.

Can you post some code? How are you getting you PCL to the printer?
Take a look at the javax.print.attribute.standard.MediaTray print request attribute and see if that will help.
Also take a look at my comments here: http://forum.java.sun.com/thread.jspa?threadID=5227412
That may also help you.

Printer tray selection VS2010

We have the following questions regarding windows printer default tray determining tray to print from:
 
1. When we set m_reportClass.PrintOptions.PaperSource = CrystalDecisions.Shared.PaperSource.FormSource, it defaults back to Auto (we can see that when we debug, it simply ignores the command) - why is that, and which option should we use to get the printer to use PrinterDefaultTray?
 
2. Default Printer impacts rpt. file even though "No Printer" is checked in the Page Setup dialog - so the default printer set on the developer PC opening the Page Setup of a .rpt file (not making a change, just opening) will change the file. Why is that and what change is made?
 
3. We have made a default 'dummy' printer on the developer pc which is used when opening the .rpt file. If a similar printer with the same name does not exist on the PC printing the report, we cannot control the tray that is prints from.
 
Is there a viewer that can show what has been changed inside an .rpt file to better understand what is happening to the file when it is opened in VS2010?
 
We are experiencing an issue with Crystal Reports VS2010 when trying to print reports to a specific tray. We have recently upgraded from .net 1.1 to .net 4.0 and in relation to this we also upgraded the CR version.
 
In the previous version we were able to setup windows printers with a specific default tray and when printing to this windows printer, the default tray of this windows printer was used. We have a range of printers being used in a client windows forms application, so we need to be able to continue letting the windows printer definition determine which tray to use. Preferable we would like to set PaperSource to UsePrinterDefaultTray, but that option does not seem to exist (or we have not found it yet). We have found another solution, but would like to understand why it works so we know that it is a viable solution.
 
The application is based on creating a report using the CrystalDecisions.CrystalReports.Engine.ReportClass. The example below has been shortened for readability:
 
CrystalDecisions.CrystalReports.Engine.ReportClass m_reportClass = new new EKRB007A(); 
// create/get data for report 
// u2026 
m_reportClass.PrintOptions.PaperSize = CrystalDecisions.Shared.PaperSize.PaperA4; 
m_reportClass.FormatEngine.PrintOptions.PaperSize = CrystalDecisions.Shared.PaperSize.PaperA4; 
 
m_reportClass.SetDataSource(this.dataSet); 
 
CrystalDecisions.Shared.PageMargins pm = new CrystalDecisions.Shared.PageMargins( 
 this.getA4InvoicePrinterOriginalHorizontalAlignment(), 
 this.getA4InvoicePrinterOriginalVerticalAlignment(), 
 m_reportClass.PrintOptions.PageMargins.rightMargin, 
 this.getA4InvoicePrinterOriginalVerticalAlignment() ); 
 
m_reportClass.PrintOptions.ApplyPageMargins( pm ); 
 
// The name of the windows printer to use is read from parameters. 
m_reportClass.PrintOptions.PrinterName = this.getA4InvoicePrinterCopy(); // here it will return 'InvoicePrinter' 
 
m_reportClass.PrintToPrinter( 
 1, 
 true, 
 1, 
 m_reportClass.FormatEngine.GetLastPageNumber( new CrystalDecisions.Shared.ReportPageRequestContext())); 
The printer has the 'No Printer' set in the Page Setup dialog as we have different printers with different number of trays, so we need to be able to specify the printer at runtime (according to the VS2010 CR documentation, there should be two dialogs - Print Setup and Page Setup, but in VS2010, we can only find the Page Setup, and it includes some of the options from the old Print Setup dialog).
 
Developer A, has two printers: printer 'Generic Text' set to default and printer 'InvoicePrinter' (the one to print from as read from the paramter in the above code). The 'Generic Text' is a generic text printer with no trays and the 'InvoicePrinter' is an OKI printer with two trays. 
Developer B, has printer 'InvoicePrinter' set as default. 
Developer C, has two printers: printer 'SalesList' set to default and printer 'InvoicePrinter' 
Developer A sets up printer 'InvoicePrinter' to print in tray 1 (and 'Generic Text' is default printer). Then opens the .rpt file and compiles. If a print is made on the developer PC, it prints to the correct tray. We can change 'InvoicePrinter' to tray 2 and again it prints correctly. However, if the same .dll is deployed on Developer B's PC, and a print is made, it always uses the same tray even though the windows printer is changed (it actually uses the 'InvoicePrinter', but it ignores the tray it is configured to use). The same is the case for Developer C's PC.
 
We have tried to set m_reportClass.PrintOptions.PaperSource = CrystalDecisions.Shared.PaperSource.FormSource and m_reportClass.PrintOptions.PaperSource = CrystalDecisions.Shared.PaperSource.Auto, but it has no impact.
 
If Developer B adds a printer called 'Generic Text' (even though it is not to be used) AND sets this printer to be the default printer, then it works exactly as on Developer A's PC - meaning that the windows printer tray definition of 'InvoicePrinter' is used correctly.
 
Our solution rigth now is to install a 'dummy' printer on all developer PCs and on all client PCs. This printer must be set as default printer on developer PCs so when the Page Setup of any .rpt file is opened (yes, just opening it changes the file), the new file generated will be based on the 'Generic Text' printer. We will then change the default printer on client PCs just before printing to the 'Generic Text' printer and set it back to their 'normal' default afterwards.
 
In my dev team we all agree that this is not the optimal solutions, so any suggestions will be well received.
Edited by: Visual Reporting ApS on Oct 17, 2011 12:08 PM

Use the InProc RAS SDK, not CR SDK. More functional, same licensing.
See the following forum threads:
|Re: Using printReportOptions.BinName, Tray Printing
Re: Printer Tray Selection
Re: Custom Paper Size & Orientation Problem
Re: 8.5 x 5.5 paper size in VS2010 with Basic Crystal report
Re: How to print a report in landscape?
And don't forget to do more searching. Also, sample InProc RAS apps are [here|https://wiki.sdn.sap.com/wiki/display/BOBJ/NETRASSDK+Samples].
An intro to InProc Ras:
[How to Use The RAS SDK .NET With In-Process RAS Server|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/10b840c0-623f-2b10-03b5-9d1913866b32]
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Is there a way to change the default print tray on an HP LaserJet 500 color M551 Printer

Hi
Is there a way to setup the default print tray for a HP LaserJet 500 color M551 printer to be tray 2 printing both online and direct?
If so what would be the best way to go about implementing it?
Thanks
This question was solved.
View Solution.

Usually, you can change the default paper trays through the control panel and through the Embedded Web server (EWS).
Check the settings on your control panel. Here is a link to the User Guide, check out page 94 and see if that helps you out.
m551 User Guide
For the EWS, put the printer IP address into your browser, then go to the tab that would list tray settings. Not sure exactly which tab has it for this printer series, but on other printer series it is on the system tab under paper setup.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Regarding Printer Tray Selection while running BI Publisher Report.

Hi All,
Below is my requirement.
When ever user tries to run the report, based on the customer code the printer tray has to be passed to printer so that the report gets printed by selecting the paper from the same tray. Each printer tray will have different paper color.
Let me know how can I achieve this? Its very urgent..
Thanks
Babu

hi,
Just now i identified that its not deleting the report but its reverting back the report to its previous version. Let me explain it you in details:
suppose i created a report with following query source as Oracle Database:
select territory_code from fnd_territories_tl
where LANGUAGE = USERENV ('Lang')
now if i modify the query in the same report to following query:
<dataTemplate name="dunningLetter" description="Dunning Letter Report" dataSourceRef="IPOVIS" defaultPackage="xx_shpckt_init" Version="1.0">
<parameters>
<parameter name="p_order_number" dataType="character"/>
</parameters>
<dataQuery>
<sqlStatement name="Q1">
<![CDATA[select order_number from oe_order_headers where order_number = :p_order_number
]]>
</sqlStatement>
</dataQuery>
<dataTrigger name="beforeReport" source="xx_shpckt_init.beforeReportTrigger"/>
</dataTemplate>
and then if i run the report again, the report will still show the result of previous query!! and then if i go back to data model then it will show the previous query there!! not sure why is it doing this way?? Also sometimes, when i create a new report and then view the result then it will revert its previous stage i.e report without Data model, LOVs and parameters!! That is the reason i thought its deleting the report while running report.
Please suggest why is it acting this way? Appreciate your help and time.
Thanks,
Regards,
AS

Specifying number of copies and printer trays

Hi,
can anyone tell me if there is a way, within CR, to specify the number of copies of a report to print and to direct the copies to specific printer trays i.e. copy one prints to printer tray one, copy two prints to printer tray 2.
Thanks,
Noel

You'd have to create an application using .NET or Java to do this.
Ludek

Printer Tray configuration

Hi I'm having abit of an issue at the moment in terms of printers trays . We have recently purchased a Océ 5112 Printer which has 8 trays, we were previously printing using only a 4 tray printer. I have modifed the ICS printer driver oce_vhi.ics file as follows ; PCL5 version of Input Tray Selection file for Oce 31X5 and 84X5 ; ; Input trays: Format= "InputTray <jetform ID> <printer tray> [<tray name>] InputTray 1 20 ; Tray 1 InputTray 2 21 ; Tray 2 InputTray 3 22 ; Tray 3 InputTray 4 23 ; Tray 4 InputTray 5 25 ; Tray 5 InputTray 6 26 ; Tray 6 InputTray 7 27 ; Tray 7 InputTray 8 28 ; Tray 8 Printing is fine from trays 1-4, however we when get to tray 5, it appears to skip to the next tray (ie tray 6) and so on for the remaining tray calls. I've been able to examine the PCL file which looks like it's calling a 9th tray which I haven't defined. I'm not sure what the issue is but can anyone point me to what I should be checking?? Thanks Josephine

Hi Tom I think you may be right,the only reason we're not using code 24 is because it was set up as some sort of default tray. I did try and change the driver file to the following and recreate the output for all 8 trays as follows InputTray 1 20 ; Tray 1 InputTray 2 21 ; Tray 2 InputTray 3 22 ; Tray 3 InputTray 4 23 ; Tray 4 InputTray 5 24 ; Tray 5 (this corresponds to <Esc>&l24H below) InputTray 6 25 ; Tray 6 InputTray 7 26 ; Tray 7 InputTray 8 27 ; Tray 8 but we we printed, we still had an issue with the tray calls. However the printer I believe was still looking at this escape sequence as some sort of default tray and not specifically as Tray 5. The original escape seqencences for the new printer that were sent to me were: <Esc>&l20H ---> Tray 1 <Esc>&l21H ---> Tray 2 <Esc>&l22H ---> Tray 3 <Esc>&l23H ---> Tray 4 <Esc>&l24H ---> Extern <Esc>&l25H ---> Tray 5 <Esc>&l26H ---> Tray 6 <Esc>&l27H ---> Tray 7 <Esc>&l28H ---> Tray 8 Do you think this could be what's happening? The engineer suggested it might be because our printer driver can't handle an 8 tray selection but if that were the case would we be seeing any tray call whatsoever from trays 5-8? Thanks Josephine

C6180 Printer Tray Repair

Hi
A heavy book fell from my shelf onto the printer tray. The plastic holding onto this part snapped. (See image)
Because the bit that snapped had a strain on it, superglue did not last very long. Insulation tape worked but caused the printer to jam more as paper sometimes rubbed against it. I am using blutack to hold it in place but it isn't the best solution. Is it possible to get and install a new print tray for relatively cheap?
This question was solved.
View Solution.

Well I managed to fix this myself, made a better printing tray actually.
I used 2 of these (http://www.amazon.co.uk/Business-Metal-Paper-Binder-Fasteners/dp/B0051SMA54)
I also used 2 of these (http://www.amazon.co.uk/Black-Slide-Spine-Binders-Binding/dp/B0034TNPAQ/ref=pd_cp_office_3)
i.e. with the broken part and bluetack removed. One binding bar is placed at the edge of the printing tray. (The part of the binder where you normally put the paper in has the end of the printer tray, shoved along until the printer tray is more or less central). Next the steel faster (bottom part) is folded at one side and one shoved into each side of the binding bar. The other side is situated so it is unfolded, facing outwards. This part is now folded and shoved close to the outside edge of the first binding bar. The second binding bar (the part you would normally bind the paper with) is praced on top of the exposed clips, i.e. is binding the other ends of the clips. The second binding bar is situated at 90º to the first binding bar and together fixes the printer tray. It works much better than the original.

Printer Trays - How to control input trays

I have hit a wall and need your help. We have an application compiled for both a Lexmark Optra S 1650 and an HP4 Plus. The input tray to be used is dependent upon the printer selected. We are using JfDesign 5.5.
For the Lexmark, we need to select label stock from the tray physically labeled as "3". In the .ICS, this drawer is considered as tray "5" or "1005". Each attempt pulls from drawer one, compile option "Use printer tray numbers" unchecked. Attempts, ^job statement with: (1) -ati3; (2) -ati5 -atjoff; (3) compiling with non-portable tray #3; (4) compiling with non-portable tray #5 and use printer tray numbers checked.
Ideas?

I had a problem that was somewhat similar. We are using two printers that are definately different. Our print jobs can go to either one, interchangeably. We needed to be able to specify within Output Designer the specific tray that a particular page was to draw from and have the correct paper be used no matter which printer was printing the job. To complicate matters, Output Designer did not have ICS files for our specific printer models.
One printer has 6 input sources and the other 5. Which specific input tray contains a particular type of paper is different. More importantly, the PCL emulation in both of them require a different number in the PCL tray selection command to get the printer to draw from a specific tray. For example, for one printer (it happens to be a Lexmark 3455) the tray selection command for "label stock" uses a 1 in the command sequence (that happens to be tray one due to the paper path being the best for labels); the other printer (a Xerox DP65) requires a 6 in the command sequence to be able to draw from the tray that is defined as containing label stock (again that happensto be tray 6 which has a staight paper path - so as to reduce the chance of the labels peeling off while going around sharp curves).
After doing considerable study of the ICS files, I had to do two things: (1) Determine the PCL tray selection command number for each tray for each printer, and (2) through trial & error determine what value to use within the ICS file to produce the description that I wanted to see in the Format/Page/InputTray selection drop down list.
Once I had all that information figured out, it was simply a matter of changing the "Trays", "InputTray", and "DefaultTray" parameters within the ICS file. The important part is to know the "format" of the InputTray parameter. The first number is what produces the description for the InputTray selection drop down list. The second number is what is used for the tray selection command.
To determine the values I wanted for the description, I just started changing the numbers and checking to see what each different value resulted in. The number for the tray selection command came from the printers themselves - the Lexmark will print the command numbers on its setup page while the Xerox provides it via the keyboard & CRT menus.
When compiling forms we do not check the "Use printer tray numbers" box. When printing we don't use any tray control parameter (-ati, -atj) on the ^job statement. A print job might consist of a colored separator page, a letterhead page and several plain white pages. There is nothing within the DAT file to control the input tray; that was all defined within Output Designer.
We did discover a couple of quirks that we were able to resolve. First, if I set up Output Designer so that the Xerox printer is the "default" (and it is the one most often used) the tray selection wouldn't work properly; the solution turned out to be to set up Output Designer to use the Lexmark as the "default"; we just use the -z and -asp parameters on the ^job statement to specify the desired printer and driver. The second one occurred when I decided to make the MDF files smaller by deselecting fonts that we don't use. When I did this the tray selection stopped working. Through trial & error the solution turned out to be to select a specific font for one of the printers even though we don't use that font.
To demonstrate what I'm talking about, here is the section of the ICS files that I'm referring to.
LEXMARK.ICS
>; Auxilliary Paper control information
>Trays 5 ; 5 paper tray selections on printer
>; JetForm-Printer
>.
InputTray 7 0 ; Auto Select
InputTray 20 20 ; High Capacity
InputTray 201 1 ; Tray 1
InputTray 2 4 ; Tray 2
InputTray 3 5 ; Tray 3
InputTray 405 1 ; Label Stock
InputTray 8 2 ; Manual Feed
>DefaultTray 20 ; On a new form default to High Capacity
XEROX.ICS
>; Auxilliary Paper control information
>Trays 6 ; 6 paper tray selections on printer
; DP65 PCL Designations:
; 0=Auto Select
; 1=Standard
; 2=Manual paper
; 3=Manual Envelope
; 4=Lower
; 5=Large Capacity
; 6=Envelope
>; JetForm-Printer
>.
InputTray 7 0 ; Auto Select
InputTray 20 1 ; High Capacity
InputTray 201 2 ; Tray 1
InputTray 2 3 ; Tray 2
InputTray 3 4 ; Tray 3
InputTray 405 6 ; Label Stock
InputTray 8 5 ; Manual Feed
>DefaultTray 20 ; On a new form default to High Capacity
(the period/space in front of the first InputTray parameter isn't really there; it is a quirk of the posting system)

Default print tray keeps reverting to Tray 1, asking for glossy paper on HP P3015

We have a new HP P3015 at work, and a few days ago it started defaulting to Tray 1, and asking for Glossy paper. I have followed all onscreen instructions for changing print tray multiple times, and tried hard booting the printer a couple of times. There is no paper in Tray 1, and it is shut. For each print job, I must walk over to the printer and press OK to change print trays, and OK again to print. How can I clear these settings so that the printer will revert to printing from Trays 2 and 3 without having to walk over and change it for every job?
It also started printing much more slowly that when we first set it up a couple of months ago.

switch off the printer, take the paper out of the tray, reassemble the paper properly, then put the paper back and switch on the printer, it should work
or just change the paper specificationo in A4 legal paper it should work then
slseattle wrote:
My printer suddenly started refusing to print normal jobs on standard 8 1/2 x 11 paper. It shoots out a blank sheet with the edge slightly crimped for about 1 1/2 inches, about 1/2 inch from the bottom of the sheet. It displays the message "Paper mismatch. Paper size or type is incorrect." I have no idea what is causing this problem. It had printed perfectly up until now, but it has given the same error message for the last several different job attempts, and I'm stumped.
I look into the printer from the paper tray and above, and see no obstruction. Any ideas?
Thanks for your help!
slseattle wrote:
My printer suddenly started refusing to print normal jobs on standard 8 1/2 x 11 paper. It shoots out a blank sheet with the edge slightly crimped for about 1 1/2 inches, about 1/2 inch from the bottom of the sheet. It displays the message "Paper mismatch. Paper size or type is incorrect." I have no idea what is causing this problem. It had printed perfectly up until now, but it has given the same error message for the last several different job attempts, and I'm stumped.
I look into the printer from the paper tray and above, and see no obstruction. Any ideas?
Thanks for your help!

Error message when trying to view/print Crystal reports in B1

I get the following Error message when trying to view/print crystal reports in SAP B1/Crystal Reports Integration Tool for SAP Business One:
" Could not load file or assembly 'Crystal Decisions Windows Forms, version=12.0.2000.0, Culture=neutral, Public Key Token=692fbea551e1304' or one of its dependencies. The system cannot find the file specified. ????

Hi
Common issues for this :
1. Once you install crystall add on ,you need to go to Crystal report Administration >Account setup .
Put on the user name and password and click on creating ext tables
Try then running the report .
If not the case ,
make sure you install runtime .
You need :
1.Crystal report basic from SAP download -(Not necessary if you want only report viewer >
2.You need to have crystal integration addon (I think service pack is SP1)
3.Make sure you have runtime install
When you are installing ,make sure you restart your PC before you do or remove temporary file s
Hope this solves your issue
Bishal

List View Printing Problem

Greetings,
I'm using iCal 2.0.3 on OS X 10.4.3.
I'm having two problems making a "List View" print look correct.
Problem #1: I have a To Do item that was due several days ago. It shows up in the main iCal To Do pane with an attention icon next to it (showing past due). However, when I print and choose "List view", to do items that are past due do not show up. How can I make them show in the printout?
Problem #2: When I print a "List view" for today's date, there are a small handful of to do items that were marked complete over one months ago that show up on the print out. Why? How can I make these go away?
Many thanks for any assistance that can be provided.
Mac OS X (10.4.3)

I have exactly the same problems John has: it seems iCal prints data in an absolutely unpredictable way. I dropped Now Up-to-Date and Entourage, and I wouldn't like to go back to them. This looks like a widespread complaint about Mac OS X and Apple should do something about it ASAP

CR2008 Viewer - Printing to specific printer tray

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