CR52-A4 - Problem updating the firmware

Hello,
I've just bought a CD-RW (CR52-A4) and it seems not to be able to recognize some CD-RW (Nero InfoTool reports some CD-RW 10x as 4x and some CD-R 52x as 16x). My firmware is 1.10 and I'm using Live Update to upload 2.20. When I use Windows I get a popup error windows "Send Data to Device Error") and when I try the DOS boot disk with the same firmware I have a similar error (Write Buffer Error).
Does someone have the same problem? (and the solution ;-)
On Linux too, CD speeds are not correctly detected (BTW, are there Linux software to upgrade the firmware?).
Thanks,
Christophe.

Quote from: NovJoe on 01-March-05, 20:41:32
Does this happens to all types of media that's placed in the system or only a few types only?
This happens at least to all types of media I have tried. (3 different kinds of CD-RW and 1 kind of CD-R)

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About me: I am pretty new to the Labview/NI landscape so I may be missing something here! That said im very technically aware in general and believe I understand what is going on here.
Background: This NI PCI-7334 board has been taken from currently unused project stock so current physical condition of board is not really known (ie was not recently working) although it appears to be in good physical order.
Attempting to setup a new Labview 7 Express development environment on new PC hardware with a clean build of Windows XP Pro SP1 along with 1 x IMAQ PCI-1411 and 1 x IMAQ PCI-1408.
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DSP - 6.00.3008
FPGA1 - [BLANK*]
FPGA2 - [BLANK*]
*Listed in tree without a version
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When I go into the "Status" area and choose the "Reset Device" option I eventually get these status lights (red):
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I have tried removing all other cards from the PC to ensure there is not a compatability issue.
At this stage it would appear that it is a hardware problem so I was wondering what options I have available to g
et this card repaired. Is repair by NI economically viable or is a new puchase a better approach? IE are repairs done at a fixed price or based on materials and labour?
Please advise!
Thanks, Rod.
Attachments:
NI_PCI-7334_Firmware_Update_Error.zip ‏115 KB

I agree with your diagnostics. It looks like something went wrong during the last firmware update. The only solution for this problem is to send the board for repair.
NI has fixed prices for repairs which are much cheaper than buying a new board. Please contact your local NI branch for details.
Best regards,
Jochen Klier
Applications Engineering Group Leader
National Instruments Germany GmbH

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Good morning
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http://support.apple.com/kb/TS3125
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Message Edited by luvmyrescuedogs on 06-4-2008 :6 AM

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CR52-A4 - Problem updating the firmware

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