Crack in PCB Board ? How? Faulty Build?

Hi All, we took our Imac into a Repair Agent Store where the Product was Brought, as it wouldnt Turn on for some-reason, about 1 to 2 weeks later, they rang us can said its not Cover Under Wty as there is a Crack in the PCB Board - we have a i think its a 32 or 42" inch Imac, How can i Crack Happen in the PCB Board when we didnt do anything, ? they QUOTED "2,000" to Repair it! Omg! what lies! - did we Buy a Faulty Build Product? - what the Unit get to Hot for it it Cracked the PCB board.... so confused

There isn't much of a chance that a user would cause a crack in a motherboard unless the computer was dropped or you cracked it when you removed the case to do something else. If you did neither of those things it was likely already cracked. If it's still under warranty you should insist that they replace it or contact AppleCare directly. If it's not under warranty then you may be out of luck.

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