Cracked Ipod touch 5th generation. Although it still works. How do i trade it in for a refurbished one?

CRACKED IPOD 5
I bought an ipod touch 5th generation around A year ago. Now it has cracked. The crack is not that big but still noticebal. But the Ipod still works perfectly, but it still bothers me that theres a crack on the glass. I read online that apple can trade it for a refurished ipod. But i dont have a warranty or i dont have any of the stuff anymore. Just the charger and the ipod. I lost the box and headphones because ive had it for awhile now. And i tend to lose things. So is there still away for me to trade it in or get it repaired from apple? If you have any information for me that could help me IF YOU HAVE A SOLUTION NOTIFY ME ASAP.
<Email Edited by Host>

Do not post your personal emails on a public user forum for your own privacy.
Book an appointment at an Apple Store and ask them if you could get an out of warranty service. Apple do not repair devices they replace them so for a price due to accidental damage they may replace your iPod.
If you do not wish to go to an Apple Store then give them a call and see if you have postage service options for a replacement in your country/region. Follow the link below for the number in your country:
http://support.apple.com/kb/HE57

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If this is an Apple charger less than a year old, Apple will replace it under warranty.

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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
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- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

New iPod touch 5th generation charger won't work with computers or USB power adapter?

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If a non-Apple cable and the place will not take it back then:
USB Power Adapter Takeback Program

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You do not report it to Apple at all.
Like any manufacturer, they can do nothing at all.
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
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- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
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If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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Sorry, but without a working home button it is not possible to reset or restore your device. You should visit an Authorized Appel Service Provider or Apple Store to get it serviced. The warranty for an iPod is not limited to the country where it has been bought, check here: one-year limited warranty
Jailbraking the device will void the warranty.
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A list of Authorized Apple Service Providers can be found here: iPod touch - Contact Us - Apple Support

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The picture below shows all the apple software that i have installed

- Reboot computer
- Try another cable and USB port
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Restore from backup. See:
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Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

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She restarted it or something. I don't know the exact process but she said don't worry the only thing you'll lose is your background. But I took a picture of the screen when it is charging so I have proof

HT1695 iPod touch 5th generation still says, "Unable to Join Network" despite every attempt to connect to my home's wifi. What should I do?

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turning wifi on and off
turning router on and off
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Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?

I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?

If "just" is less than 14 days, you can return your iPod to Apple for a full refund.

My iMessage is still not working with my iPod touch 5th generation, and I don't understand the whole troubleshooting thing

I read the thing for the troubleshooting messages and I don't understand it. I just want to send and receive messages on my iPod touch 5th generation

iOS: Troubleshooting Messages

Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

Hey all,
I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
The ipod runs IOS8 and the mac mini runs Yosemite latest version.
I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
The weird thing is that Photos are fully synchronized with no issue at all.
I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
The automatic sync process always fails any time I try to run it, except for the photos, books etc.
I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
And the remaining space bar shows the ipod's empty.
the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
All songs play normally through Itunes on the Mac Mini.
But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

Cracked Ipod touch 5th generation. Although it still works. How do i trade it in for a refurbished one?

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