Cracked my screen, should i call apple first before getting a new one?
any help would be appreciated, thanks.
As long as you understand that Apple can rightfully refuse to replace or fix the screen since it is not a covered issue. If you are near an Apple store you might try going in and talking to them. Some people have claimed that Apple store reps replaced their iPhone on the spot when they presented it to them with a broken screen. At the end of the day, the worse answer you will get from calling or going in is that the phone isn't covered and you have to buy a new one or pay for the repair yourself.
Similar Messages
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My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen? can someone help me?
iPhone model
Out-of-Warranty Service
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149 -
Hey guys, my screen is dead. How do I get a new one?
I looked on eBay and found a bunch of displays, but there are so many, I don't know which one to get!
so I need a little help identifying my mac or the part number, if possible. I think it's a Macbook l,l.Re: Hey guys, my screen is dead. How do I get a new one?
You buy one and install it or you pay an installer to do it.
I looked on eBay and found a bunch of displays, but there are so many, I don't know which one to get!
Are you confident (in that case) that you can do the repair yourself? Perhaps you should let a professional select a screen and install it for you.
Laptop parts all have a part number - you should start there. Here is a typical part number location: http://www.screentekinc.com/lcd-removal-instructions_en,macbook,diagram3.shtml
Try speaking to a repair shop like techrestore, for example, for further details - http://www.techrestore.com/xcart/home.php?cat=273
I need a little help identifying my mac or the part number, if possible. I think it's a Macbook l,l.
All 13" Mac Books have the same screen which measures 13" diagonally. If you need to examine other size/era Apple notebooks look here http://www.apple.com/support/hardware/
If you can plug an external display into it then click the top left Apple icon and select "About This Mac" for CPU identifiers etc.
EDIT
I almost forgot - there are great service manuals available from here:
http://www.powerbookmedic.com/xcart1/home.php?cat=258
Message was edited by: NA Smith -
Can I bring my broken iPhone 5c to the Apple store to get a new one?
The screen of my iPhone 5c is seperaring from the back of the phone. Can I bring it back to the Apple Store to get a new one for free
If it's under warranty and they determine it's a defect and not caused by abuse, yes. If it's out of warranty or was physically damaged, then no. You'll need to pay for an out of warranty replacement.
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My iphone 5 charger is broken. can i go to my local apple store to get a new one for free?
can i get a charger for free from the Apple store if my iphone 5 charger is broke?
Perhaps, depends how it broke. If it was due to a manufacturers defect and you are still under warranty, it would be replaced for free. If you broke it accidentally or by some sort of mis-use, then no, your warranty does not cover that. If your warranty is over, then you will have to pay for a new one regardless.
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i have been into the apple store, but they have told me that it will be 100-140 to fix it but i get a new ipod. its just that i dont want to loose the engraving on the back, can they engrave in the neew one that i pay for or can they just fix the one i have now, with the same engraving??
Will the custom laser engraving on my iPod be preserved?
If your original iPod was personalized by Apple and you arrange service through Apple, you will be asked if you want your replacement iPod to be personalized with the same text. iPod personalization is not available in all countries or through the Express Replacement Service. If your original iPod was custom laser engraved by another company, your replacement iPod will not be personalized.
How long will my iPod service take?
Service arranged through Apple normally takes approximately one week. If your iPod is personalized, you can expect service to be completed within approximately ten calendar days from the time you send your iPod to Apple.
Above from:
Apple - Support - iPod - Service FAQ -
It wont let me do anything on the phone except make emergency calls and it has a message saying "restore needed. iphone cannot make or recieve calls. restore from iTunes." The tech people i called and verizon didnt know what to do. i'm very confused. i restarted the phone, restarted my computer, updated my itunes and everything and nothing has worked.
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
HT1688 My iPhone 4 keeps saying no service, do I need apple support to get a new one?
Will apple give me a new phone, without apple care for it keep saying I don't have no service when my phone bill is paid and is on.
The phone has a 1 year warranty. If it is defective, or has failed within the warranty period, and it was not physically damaged, hacked, or jailbroken, Apple will replace it under warranty.
If it is outside of the 1 year warranty, then you can get an out of warranty replacement from Apple for US$149 (for an iPhone 4).
Where things stand between you and your cellular carrier is not a concern to Apple. -
My ipod touch is being replaced by a warranty. How do I back up the data? I am on a PC. I have to send the old one in before receiving the new one.
See:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device -
Should i call apple for three broken ipods in a row?
i got this ipod touch from best buy and it just stopped working, then i returned it to get a refurbished one and it had sound problems, and then i returned that one and the one i have now has a touch screen that doesnt work. it wont press certain letters and it doesnt slide to well. should i call apple for this?
If within warranty (check using the link below) I would make an appointment at the Genius Bar of an Apple store or call AppleCare. If not within warranty you may have to go back to Best Buy.
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I have IPad 1 and for some of my game Apps, I need at least IOS 4.3. I open my IPad to Settings, General, but there is no "update" to select..should I call Apple Tech to have my IPad updated???thanks
The Settings > General > Software Update option only appears when you have iOS 5+ installed, you will need to update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Devices > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad via File > Devices > Back Up
Then start the update by selecting the iPad on the left-hand sidebar, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
You can only update a device to the highest iOS version that it supports, which for a first gen iPad is iOS 5.1.1 -
My iPhone 4 is stuck on the setup screen. I just bought it tonight and plan to use it on Tmobile but it is not unlocked yet. I was wondering if I should unlock the phone first or get my SIM card situation figured out with Tmobile first. Thanks for any help.
You'll have to get the SIM card first, you can't set it up without a supported SIM.
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I recently had my cracked iPhone 4 screen fixed, the lady who did it told me my light sensor was broken.. How can I get a new one installed?? i noticed there was something wrong when I talk on the phone it will mute, hold or speaker the calls. It's very annoying how can I fix the light sensor
Was your cracked screen fixed by an Authorized Apple Service Provider? I may be wrong, but I didn't think they fixed such things.
Regardless of who fixed it, and whether it was an authorized repair or not, I recommend bringing it back to the agency that fixed it in the first place. But note if the repairing agency is not authorized by Apple, you may not want to spend much more money on repairs there for this unit. -
the screen of my ipod cracked so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store but we still got the case of the ipod from the first day we cant find the receit though
1) you can get a replacement one, though you might have to pay the out of warranty price for the device (normal iPod touch 4th gen 8g = $99)
2) If you don't have the iPod itself, its is highly unlikely they'll replace it since you won't be handing the original over (since its in your locker) -
I just got the ipod nano about 3 weeks ago. It worked great up untill today. It would not turn on, or connect into my computer. I took it back to best buy and they said it had a defulted battery, and that I needed to call the company. So I did and they had me send it in. Will they send me a new ipod, or a refurbished one. I havn't even had the ipod long enough, and I paid good money for it. I'm hoping to get a new one, because it wasn't my fault.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours. The cracked screen voids any warranty you had on the iPod.
Apple - iPod Repair price
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