Cracked screen... Cold weather?

So last night I was using my phone and took it out of my sweatshirt pocket and noticed it was cracked after being outside in the cold. I hadn't dropped it or smashed it into anything. It looks as though I pressed the home button and it cracked up from there. Has anyone else had this? It seems like to me a phone shouldn't crack the screen just by pressing the only button on it.

Now I see what kind of help you are looking for here - consoling help only so OK, I'm so sorry this happened to you and you also want a fellow user to tell you this is covered under warranty or the same happened to me and I was given a new iPhone.
This probably has happened because each warranty claim can be different. So you say that you didn't drop it or bump into something hard with it while it was in your pocket. This is what everyone usually says.
The iPhone's glass shouldn't crack just by pressing the Home button when cold and as the link to the video demonstrates, it doesn't in all cases and it is up to Apple to make the determination if this will be covered under warranty, not fellow users.

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Any Problems Now that the Cold Weather is Here

Just trying to find out if anyone is having any problems with their iPhone now that the cold weather is setting in.
I thought there might be issues with the touch screen or other problems related to running the applications since its cold. I heard some issues with screen cracking in the cold.
Today it was the first real cold day in Philadelphia, and for the first time ever for me after four years of using an iPod (mini, classic and nano) that I had a skipping incident. Also, for the first time since updating to 1.1.1 (now 1.1.2), Safari kept crashing when the iPod was playing music.
Just curious if anyone has issues about cold weather use.
Thanks.

Wow! I would think the claws on the "bear" fingers would scratch the screen for sure!
I would almost guarantee that the cold weather will run your battery down faster than usual. Thats what happens to batteries in the cold. The operating conditions for the iPhone are also stated as follows:
Environmental requirements
Operating temperature: 32° to 95° F (0° to 35° C)
Nonoperating temperature: -4° to 113° F (-20° to 45° C)
Relative humidity: 5% to 95% noncondensing
Maximum operating altitude: 10,000 feet (3000 m)
So I would recommend against pushing your luck in the freezing cold or you could have a nicely voided warranty and a broken iPhone.

Cold weather + Nokia Lumia 800 = Inactive touch sc...

Is this normal for your touch screen to be inactive during cold weather on your nokia lumia 800? If so what are some remedies to get the screen to get the touch screen active. Maybe using a blow dryer to warm up your phone or using a phone sock case to reduce the cold temperatures in the morning. What are your thoughts on this topic?
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)
Solved!
Go to Solution.

aspergerguy wrote:
@ejovi
There have been similar low temperature issues reported using N9, which seems ironic for phone designed in Finland. Do also wonder whether state of charge of battery is implicated in such behaviour as really need to be fully charged before taking out in the cold.
I remember on a cold morning I left it on the charger over night and the touch screen wasn't working.
Nokia phones (Owned 1999-Now):
5110, 3390, 3520, 6230, 6682, N72, 5800 XM , Lumia 800, Lumia 900 (Currently owned)

Iphone 4 home button not working, called never fixed, then cracked screen before bringing it back again, will they blame the cracked screen if i bring it back?

I bought an iPhone 4 less than a year ago, then one day the home button randomly stopped working, I bought the warranty so I decided to call in and see what was wrong with it. The girl said that restoring the phone would correct the problem which it did. But it is only a temporary fix, it happens more often now. So I was meaning to call in soon, but the other day my phone fell out of my pocket IN CASE from a foot height and cracked the screen. I nearly threw up. All the years I have had a phone I have never cracked or broken one, strongest screen my ***. Anyway, if I contact them again now will they fix the home button problem? or will they say that the cracked screen is obviously the cause of the home button not working? which it is not!! I don't care about the screen being cracked its not on the actual screen just on the side so its irrelevant to me. Plus I heard it is outrageosly pricey to replace.

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

TS3694 I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not.

How can I get apple to warranty my iPod touch 4th gen? It has always had issues and seems to be a lost cause. Will not connect to wi-fi. It also has cracked screen, but that is not the issue.

It has a cracked screen also but that is not the issue. I am willing to live with the screen

Unfortunately, ANY signs of 'neglect or damage' automatically become the cause of any issues you're having. As in it doesn't matter if your screen was flickering before it was dropped, when they see the dent or cracked screen, that screen flicker was caused by the drop. Because they have no way to know if you are telling the truth (it's nothing personal, they just literally dont' know) so any signs of damage become the reason for your issue. The only way out of that is if you had taken in your iPad and, even if you didn't get it replaced, an apple employee can have documented that yes, that issue existed before the drop.
It's not fun, I know, but that's just how it is. Any signs of 'neglect or damage' and that 'neglect or damage' is the cause of your issues.

If my iPhone 5 has a cracked screen, can I still trade it in for the iPhone 6?

If my iPhone 5 has a cracked screen, can I still trade it in for the iPhone 6?
I know there is the promotion to trade in for a free iPhone 6, but will Verizon take a cracked phone?
I would hope at the least to still get a discount if not a straight up trade.
Appreciate any info if anyone knows.

You can get an appraisal for your phone here https://www.trade-in.vzw.com/home.php5
I think to get the best price towards an iPhone 6 you have to have the appraisal submitted and new phone ordered by tomorrow (9/30/14) You buy the new phone on contract price then they email you a Verizon gift card after they receive your phone and make the final decisions on how much to give you. (Suppose to take 2 weeks after mailing old phone in)

My iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?

my iPhone 4 has water damage and a cracked screen but i have no warranty will apple still replace my phone at a cost?

Yes, out of warranty replacement for the iPhone 4 is $149.

How can i see my warranty if my ipod is cracked screen or open from falling

how can i see my warranty of my cscreen is cracked and it opens

A cracked screen is not coverd by warranty:
Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, liquid damage, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details. When a service is not covered under the warranty, Apple will return your original iPod to you without providing service, and may hold you responsible for shipping costs, plus any applicable sales tax.
An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPod that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details.
copied from Apple - Support - Service Answer Center
You can get it serviced, but you'll have to pay for the replacement:
Apple - Support - iPod - Repair pricing
Message was edited by: Ingo2711

I just took my I-Pod touch to a computer repair shop to replace cracked screen and now am told main part of I-Pod needs to be replaced.volume button no longer works, headphone and locking device also no longer working. Even though it all worked when given

I just took my I-Pod touch to a computer repair shop to replace a cracked screen. Told it need the main part to it. They said the volume button, headphone and locking part no longer worked. Told me to pick it up. When I gave it to them all components were working. Said because they weren't able to fix it there was no charge. Don't understand this.

Probably when you dropped, kicked, smashed, threw, or whatever you did to break your screen it also damaged the logic board and the connections to the volume button, headphone jack and sleep button. Happens all the time. Apparently the shop you selected to work on it is not very good so take them off your shopping list.
Then go buy a 5th Generation iPod Touch.

Need advice on cracked screen

hi,
UPS broke the screen on my 17" G5 when I sent it home from school. I plan to file an insurance claim and want to have an idea of what a repair will cost.
I realize I'll probably need to go to the Mac store in town for any official quote or repair/replacement, but I can't do that for a few days and would appreciate any info.
There are several distinct cracks in the screen. Most of it is black, but a portion of it still displays properly.
Thanks or any help you can offer!
g5 17" Mac OS X (10.4.6)
g5 17" Mac OS X (10.4.6)

Hello,
Sorry to hear about the cracked screen.
First, you should be aware that any delay in filing an insurance claim will provide them with potential to get out of it.
You should have contacted them immediately when you opened the box and found it broken.
When you contact them, be sure to write down times, dates, and who you spoke with for each conversation. Likewise, record exactly what they told you on paper (take notes while talking).
As for the value of the screen, I think you will likely be surprised $672.35.
http://www.applepalace.com/scripts/prodView.asp?idproduct=1457
Now, I've never dealt with this company, so I cannot speak for them.
But, that gives you one starting price.
Now, keep in mind a few points:
1) You will want Apple to replace this part since you will want your warranty in-tact. And, since UPS should be covering the repair cost, you obviously want the best chance for success.
2) Apple's prices for parts is generally much higher than the 3rd-party. So, I would count on at least $700 to $800. But, you should call the Apple service center for a better price estimate.
3) There are 3 different versions of the iMac G5 17-inch computer. So, you will need to make sure you get the right screen for your specific computer.
4) Make sure you find out from UPS whether you need to get it fixed before filing the claim, or if you need to provide them with an estimate before they initiate the repair process.
I hope this helps. Good luck to you in your repair process. I hope UPS doesn't give you too much trouble.

My Iphone 4 has a cracked screen and has made it impossible for me to unlock my pin. I an giving the phone to a friend but want to know if there is a way I can ensure all my data is wiped off it before I do. Can anyone help?

My Iphone 4 has a cracked screen and has made it impossible for me to unlock my pin. I an giving the phone to a friend but want to know if there is a way I can ensure all my data is wiped off it before I do. Can anyone help? I have upgraded to a iPhone 5 so Im not sure if the old one would have automatically wiped the old phone. I have lots of emails and messages I wouldnt want peo

Have you synced this phone, with iTunes, while the passcode was enabled? If so, plug it in, iTunes running, & hit the Restore button on the Summary Pane. This will also erase the phone.
However, if you have not synced, while the passcode was enabled, you will not be able to do this without first enereting the passcode. If that's the case, try recovery mode:
http://support.apple.com/kb/HT1808

Cracked screen - incomplete synch - need to do num...

Hi, I am trying to do a back-up of my cell, a 6730, which fell, got hit by a car and has a totally cracked screen. The cell makes/receives calls but can no longer be used.
I have connected the phone to the pc via the usb cable and managed to copy photos and videos.
I have installed Ovi Suite but except for maybe at the first attempt (I may have hitten the wrong key), Ovi Suite does not "see" the device (but my pc does). I have tried to manage the phone via Ovi Suite and already sent myself a few messages. I think I managed to open them, enter the pin code and save without seeing the screen. Ovi now tells me I am halfawy done (it shows 1 of 2), it says set up partially completed and that in order to complete it I should synchronize the phone now by selecting synch in the menu, but I cannot see that.
Can anyone help with this. I am currently looking to retrieve my phone contacts and calendar.
I plan to copy everything on my old N73 until I will decide what to buy next.
Thanks to those who will help.
Solved!
Go to Solution.

Hi everybody. I seem to have found a solution (at 5 am...).
I first found out that if I didn't truly close Ovi and it stayed active in the lower right corner bar, I did not have a new chance that it would see my cell. I restarted it and for a moment it saw it alright but then it went again and saw no devices.
So.. I tried installing PC Suite, which I knew from before. It saw my cell but it said it was connected under a non-compatible connection (I was not able to find out what it meant) and that my modem was not functioning properly and probably also my USB connection. So I tried an Internet connection and don't even know how now, if whether through the USB or Internet, I was able to download some more recent sofware and after that I was finally able to do a back-up, except with PC Suite, not Ovi. I can understand it better, it provides more indications so you know what to try next.

Cold weather on batteries?

Does cold weather make the battery run out faster or something? Because i'm just sitting here chilling then it starts getting a bit chilly here in my house because, well night time has come and we keep the heat off to save money, and my Ipod was fully charged about, mm-say 6 hours ago and it was fine until it started getting cold. It was like around 96% from watching videos for about, what, 20-40 minutes then I let it sit for a while, becoming cold, and I turn it back on and its 89%, odd because my battery doesn't go that quick, then I check it again and it says 83% and I haven't been using it. Then I heat it up with the palm of my hand and it goes back to 90% after heating it up a tiny bit. Now its back down to 83%.

Yes. A cold battery has less capacity than a battery at normal temperature. Also, the % battery indicatrs are not that accurate.

My iPhone shut off due to cold weather, will it turn on again?

I went outside for a brief moment and when i went back inside, my phone shut off and will not turn on. I am hoping it will turn on eventually. Any suggestions?

a brief moment in cold weather should not harm the phone. I went outside today with my phone in my pocket to start my car and it was -4°f. Try to turn it on when it has been in room temperature for a while.

I have a cracked screen from a few months ago. A few days ago out of nowhere my spears won't work (ringing, speakerphone, music) apple told me I need new speakers but I don't think that can be it. Help?!

My phone has been working perfectly fine even after I dropped it and cracked the screen. Apple is saying this happened because of the cracked screen but that doesn't make sense. HELP!!! I don't have a warranty so I would have to pay $80 for new speakers :( apple *****

Your computer is under warranty. You can verify that here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
You will need the serial number:
http://support.apple.com/kb/HT1941
If the reseller will not fix it under warranty, get in touch with Apple directly, by email or phone.

Cracked screen... Cold weather?

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