Cracked screen on iPad Air/Insurance

Can I pay for my apple ipad replacement with iTunes credit?

You can try, but usually it is a cash/credit card transaction.

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Screen on iPad Air Feels Different When Touching Than iPad 2

i just got an iPad Air and while it works great, and the screen is responsive, it feels different when I touch the screen to do something, than my iPad 2 did, or the iPad Mini w/retina display I had for a day before exchanging it for the Air. Both of those, as well as my iPhone all feel firm when you touch/press it. In fact, I always thought that "typing" on the iPad 2 was annoying because it did feel like there was no "give" to the screen. But in the case of the iPad Air, there is a distinctly different feel when touching, pressing, typing....it seems to give a little...it's a little "spongey"....it feels more like touching plastic than glass perhaps...
Does anyone else notice this? Could it be because the Air is so thin? (But so was the mini and I did NOT notice it there).
In all of this I am concerned that there COULD be something wrong with the screen, although other than how it FEELS, there are no other signs at all of a problem.
Any comments are welcome...thanks.
Jeff

Jeff, first excusme for my English i write from Spain. I also remarked different the iPad air screen than the previous model. I get the feeling that it is harder to answer, especially on the sides. Also sometimes when I want to deploy a tab id hard to "obey" the first time.

Volume logo keeps appearing on screen of ipad Air

The volume logo keeps appearing on the screen of my new iPad Air. Please advise.

If you use your iPad in landscape mode (sideways) the volume up and down buttons might be hitting you lap and being activation end that way. Or a case may be putting pressure on the buttons. Or the buttons might be bad.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If the problem persist and the above comments don't help Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Email notification on home screen on iPad Air

On the home screen on my IPad Air should the number of new emails display? At present I have to go into my mailbox to check if I have any new emails. It would be nice if I was notified from the home screen. Thank you.

I agree with you. The Nokia Messaging gives you the push mail, but the notification on the phone is poor. You have to open the Nokia Mail app on the 5800 to see the message. Without V30 if new mail arrives and you miss the beep there is no indication from the home screen of new mail.
Even with V30 unfortunately you can only see the most recent email that has arrived on the home screen- and for some reason it still shows it as unopened once you've read it i.e. the closed envelope rather then opened.
FYI- you can turn the email notification on the home screen off.
I'm still amazed that there isn't a unified app that brings SMS, Mail, Chat etc all into the same window. So you only have to check in one place for incoming communication. Maybe there's a third party solution out there??
Maybe one of the other Nokia phones has this, E72?

Do I need to replace my cracked screen? - ipad mini

ok, so I know there are tons of discussions about how to replace a cracked screen DIY, and how the out of warranty replacement costs works and prices, etc..
But, my questions is do I really need to replace it if it otherwise is working ok? i.e., is there something else that oculd be wrong with it, or something else that could happen later that I really need to. It doesn't really affect screen viewing, just stares at me when screen is locked and makes me angry. ipad mini in a xdoria smart cover case dropped about a foot flat on front.
both pictures below show the ipad in the same position. can't really tell crack when screen is on. a little obvsious when screen is flat on table and i'm trying to type (can see fractured light a little).
can physically feel crack on the surface.
only had it a month, can't even blame the kids, **** it!

Hi AndroidCheater,
Welcome to the Support Communities!
The information below may help you with this.
Apple - Support - Service Answer Center
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=ipa d
Cheers,
- Judy

How to fix blue screen on iPad Air?

I just updated my brand new iPad Air from iOS7.0.6 to iOS7.1
Right after the update, it boot up and shows blue screen then it goes off. Then the iPad is then booting up again then show blue screen again and again.
How to fix my iPad?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Show blue screen in iPad Air

Hi chief . im from iran and my iPad Air between programs in graphic design show blue screen and restart my iPad. Please help me.

If you see the orientation lock on top right, check the Side Switch and Control Center.

Am I covered by the warranty for a cracked screen on ipad mini?

Bought an ipad mini just over 2 months ago & cracked the screen tonight - am I covered 4 getting the screen repaired?

Accidental damage isn't covered by the warranty. If you are in the US and have AppleCare+ then I believe that you will be covered for 2 occurences of accidental damage for a $49 excess each time, otherwise you will need to pay - in the US the price for repair (i.e. replacement) for the iPad Mini is (from here) $219, and here in the UK (from here) £216.44

Does Apple fix cracked screens on IPads?

Does Apple fix cracked display screens under warranty for IPads?

Apple doesn't cover accidental damage under limited warranty. $249-$299 for a replacement.

How to replaced cracked screen of ipad 2, how to replaced cracked screen of ipad 2

i accidently dropped some thing onm y ipad 2, and its screen cracked. can any oneplease help me how to get it fixed

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Cracked screen on iPad mini

Hi, I have an iPad mini (cellular, 16G) the screen of which has recently been accidently cracked. I am from Hong Kong. Is there any way I can fix it?
Thanks.

From this page, the price for repair (i.e. replacement) for the iPad Mini is HK$ 1,688 (select the 'Warranty & Service Pricing' section on the left-hand side of the page, then 'My iPad is not eligible for warranty service' on the right-hand side). You might be able to get it fixed cheaper elsewhere, but if you use an unauthorised repairer you will void the remainder of your warranty.

How to start sideways screen on iPad air

SScreen will not turn to landscape

Check to see if Orientation Lock is on. Slide up Control Panel, Orientation lock is the last one on top row, looks like a small padlock with a circular arrow around it. White is on, black is off.

The glass on my new ipad air was broken one day. I have had it for about a month. 1 day I took it out of its case as usual and the screen was splintered at the top and cracked downwards. It had not received any bangs, or been dropped or anything. Help!

Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?

If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description.

IPad Air 1 / iPad Air 2 screen color differences

Hi
I have two iPad Air 1's, fairly new, and just got iPad Air 2. When kept side by side (see pictures below: iPad Air 1 on left, Air 2 in middle and another iPad Air 1 on right. See the color differences on screen? How do I know which one is accurate? Why do the screen colors vary for a giant like Apple which is in pursuit of perfection?
Note that the Air 2 has now been returned: After placing the screen protector, the "superiority" of Air 2 screen was diminished and I found lesser difference between Air 1 and 2 screen, not worth spending the extra $!!!
See pictures below. Please also visit http://displaymate.com/iPad6_ShootOut.htm that says Air 1 usually has 7,041K vs iPad Air 2 that has 7,355K color temperature of screen, so iPad Air 2 (in center below) should have been more "blue-er" than the Air 1's on either side which does not seem to be the case! I am posting this to ask experts how to determine which is most accurate screen color and how to make sure I get iPad from the "right" batch? Any help/opinions? Thanks so much!

Hi Churych620, Thanks for writing!
The iPad Air 2 in middle is definitely more pale than iPad Air 1 on the right-most side of picture, whereas it should be the opposite. It may be possible that the Air 1 on the very right may be erroneously too blue!
I just wanted to find out how to determine which is the best "white point" or display color temperature and how can I possibly select a good piece? Also I don't understand why Air 1's on wither side have their displays that different color temperatures!
Thanks!

Blue screen iPad air

Blue screen on iPad air ios7! How I fix it?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Cracked screen on iPad Air/Insurance

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