Cracked the Apple Logo on the back of my Macbook Pro Retina
Hi, I recently bought a Macbook Pro Retina for use at university. Whilst in a lecture, the person sat in front of me managed to elbow the top lid trying to remove their coat. Its caused quite an ugly crack in the lit logo and I have taken it to my local Authorised Service Provider who have told me, due to the lit logo being attached to the retina display itself, the repair would most likely cost upwards of £600.
I was hoping someone on here would be able to perhaps offer some alternatives to paying 2/3 of the price of the computer itself...
P.S. I bought an AppleCare plan under the false pretence that it 'covers everything' (quote from the salesman who sold me the machine, I assumed at the time that everything included damages and theft). I now know that this isn't the case and don't fancy putting my word against that of the salesman's. Plus I guess its my fault for assuming.
Thanks for help in advance, apologies for long post.
Ed
Hey B-bram,
For issues with video resolution not being consistent, I would start with resetting the NVRAM on your MacBook Pro. That will reset the resolution to its default as well as resetting other default settings like sound volume and start up volume. Take a look at the article below for more information about that and how to perform the NVRAM reset.
How to Reset NVRAM on your Mac
http://support.apple.com/en-us/HT204063
Take care,
-Norm G.
Similar Messages
-
There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?
Nah - that's just the normal boot process.
Clinton -
My Ipod, keeps on saying very low battery then restarting.Then turning bright with the apple logo and going back to very low battery again. HELP PLEASE.. I have plugged it in for 2 hours now.
If you are trying to charge from your computer, try a different USB port, or try charging from a wall outlet.
And try here. Troubleshooting iPhone hardware
Powering Apple and third party peripherals through USB -
My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I haven't been able to find any answers that solve my problem. My Ipad will not leave the Apple logo. I hold both buttons and the screen goes black and then the Apple logo immediately pops back up. I can't get the red slider screen at all. No matter how many times I hold down both buttons the screen goes black and then the Apple logo pops right back on.
Before you do anything else, try charging via a wall outlet for a while, since its off. Then try turning it back on.
When you put the device into recovery mode it allows you to restore the device when no other options work. You do risk losing everything currently strored on the ipad itself. Hopefully you've performed regular backups either via itunes, icloud or both. Evern if you have synced content to either of those, you may not lose everything. All previous purchases have been saved in the itunes and app stores, so you can dowload them again.
while the ipad is off, press and hold the home button and plug the usb cord into the ipad. You should see a message pop up on the itunes window on your compoter screen that state it has discoverd an ipad in recovery mode.
You should now be able to restore -
In iphoto '11, how do I remove the apple logo from the back of the book?
In iphoto '11, how do I remove the apple logo from the back of the book?
In the All Pages window of the book click on the Options button at the bottom. In the drawer that appears click on the Settings button.
Then in the window that comes up uncheck the checkbox that says Include Apple Logo at end of book.
Happy Holidays -
My macbook pro mid 2012 will not start up. I was running bitdefender and when I went to see if it was done, I had the apple logo and the loading (winding circle) on the screen. I can not get out of this. I used my back up external drive and it did nothing. It did light up.
samnleosgpa,
you may have faulty RAM. Are you able to boot into your MacBook Pro’s Apple Hardware Test (“AHT”)? If so, try running it to see if it can detect a problem. If you’re not able to run its AHT, and you’ve upgraded your MacBook Pro’s RAM before, try reïnstalling its original RAM and see if you can get past the “-6002F” error code. If you aren’t able to run its AHT, and you haven’t upgraded its RAM or you no longer have its original RAM, then I’d recommend that you make an appointment at your nearest Apple store to have them diagnose the problem. -
Was just on my phone using snapchat, took a photo and then it turned off for a minute, then came back on showing coding at the top with the apple logo in the middle?
Graser11 wrote:
Unfortunately my phone does not even turn on anymore.
Then try a reset
If that does not help, then restore the iPhone -
What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.
Press and hold the home and power buttons for 15-20 seconds until the white Apple logo appears.
-
The Apple logo in the top left corner was purple... why?
This is just a weird anomaly that I'd like to figure out. On March 7, I noticed the Apple logo in the top left corner of my screen had turned purple. Once it happened, I wasn't entirely certain it wasn't always like that, like maybe the black background I had was tinted purple, but wasn't noticeable elsewhere. (Plus, none of my friends that work for Apple had anything to say about it.)
Tonight, after working on my computer for a few hours, I looked up and the Apple logo was back to dark grey, so I know something weird was amiss.
I'm using the same exact background on all of my "desktops," and have been for months... did anyone else experience this? I can find nothing on it, but it seems really odd. The rest of the colors have been consistent, so it's not a display issue... and if it was, the screen shots wouldn't look different.
Obviously not important, but strange.
I have a MacBook (Late 2008 Aluminum) 2.4gHz and use an external display.Weird, the same is happening to me on an 8 core mac pro. We changed the graphics card to a Nvidia a little while ago so I tought this might have to do with it but it did it before if I remember correctly. I also have a macbook pro and it doesn't happen on the macbook pro. We are only macs at the studio and I am the only one that this is happening. I know it is know the speakers close to the screen nor the screens themselves, cause I tried a bunch of different screens. I remembered trying out Istatsmenu a little while back and the color scheme of that app was purple. Maybe that has something to do with it... but the other day the apple logo was greenish/gray. It doesn't do anything, system is running fine, it's just weird... anybody has an answer?
-
When opening my MBP, all that shows is the apple logo and the forbidden sign
Hello everyone,
So I'm on a 2011 MPB using 10.9.5.
I've closed it after using two nights ago, and when I came back home the day after and tried opening it, all that appeared was an alternation between the apple logo and the forbidden sign (here it is : http://stickeramoi.com/3447-3369-large/autocollant-panneau-interdit-interdiction .jpg)
I've tried repairing the disk but that failed.
Tried also re-installing OS X on it but that took about 17 hours (which is ridiculous) so I've cancelled that and instead, tried restoring a Time Machine save.
After it finished restoring the latest backup, I'm still faced with the same problem. It just won't boot.
Thank you for your time and help,Yeah well I think I've tried about everything that I found out there.
From console commands to installing Lion through Internet recovery...That's it, I give up
Will take it for replacement tomorrow.
Thank you -
MacBook won't boot - stuck showing the Apple logo and the spinning circle.
Hi.
My MacBook suddenly froze when I was using it today. Displaying the spinning beach ball.
It never came out of it, fan running at max speed, so I tried to force restart it (Control-Command-Power), but that didn't work, so I forced the MacBook off (holding the power button pressed.)
When trying to start the MacBook again it couldn't boot. It kept displaying the grey screen, with the Apple logo and the spinning circle below the Apple logo.
I left the MacBook like this for 10-15 minutes, but nothing happened.
Went on to try the following.:
*- Removed the AC-adapter and battery for 5 minutes.*
*- Command-Option-P-R (Resetting PRAM and NVRAM).*
*- Resetting System Management Controller (SMC).*
*- Command-S (singleuser boot)*
And checking the HDD with sbin/fsck -fy
= "The volume ** appears to be OK."
*- Command-V*
Stops on the following line, and fan ramps up to full speed.:
DNSServiceRegister("ssh.tcp."): -65537)
Force reboot didn't work. Had to force it off.
But, nothing helped.
It simply won't boot.
I also tried to boot Ubuntu 7.10, but it hangs after a short while displaying "Kernel panic".
Force reboot didn't work. Had to force it off.
Also tried the option to boot from the first HDD (in the boot menu on the Ubuntu 7.10 disc), but that didn't work either. Only got a black screen, with a blinking cursor top left, and fan ramping up to max.
Again, force reboot didn't work. Had to force it off.
The only thing that has worked so far is exiting the Ubuntu 7.10 CD boot menu, and pressing enter on the prompt that appears.
But, after rebooting, the MacBook still refuses to boot into Mac OS X.
I left the MacBook alone, hoping it would work its way out of the spinning circle, but after 2 h 38 min nothing had happened.
Does anyone know how to fix this?
:. nattugglanThis happened to me last night.
I was updating my iPod and I got a message saying that it needed to do an update. I installed the update and went on ahead putting new songs on my iPod. When it was finished i ejected as I usually do and closed down.
When I went to check me e-mails this morning the Macbook would not boot. It sticks on the grey screen with the Apple and the spinny disc underneath, then it restarts and sticks on the same screen. The last software to be onstalled was Norton 11 on Monday but I have used the Macbook since. I cannot think why it will not boot.
I am loathed to do a reinstall as I have some things on the Macbook that I had not yet backed up.
Any advice? -
After the error occured, my phone was stuck on the apple logo with the loading bar below it. I cannot restart it because my power button is broken, and it will not be recognized on my iTunes. Any help how i can get my phone off or back to working again?! HELP PLEASE!!!
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first... -
My macbook won't boot pass the apple logo and the spinning wheel
Some programs on my Macbook starting crashing so I tried restarting it. Now it doesn't load past the grey screen with the apple logo and the spinning wheel.
I've tried installing the Install disc, holding 'c' but nothing happens.
I've tested the hardware holding 'd' in the start up, in which the test can back clean, so I'm assuming it's a problem with the software.
I've followed almost all the troubleshooting solutions on the apple website including restarting the PRAM and SMC, with no success.
However I foolishly followed a solution that was meant for an earlier version of Mac OS X, which invloved starting up in single-user and entering some commands, this appears to have done nothing but i'm concerned it may have done some extra damage.
I have bootcamp installed and I can boot up windows with no problem and even access some of the files on the Macintosh HD.
My backup harddrive broke recently so I haven't got a back up of any of my files either.
My question is, is there any way of fixing this problem or even just saving all my files and data so I can format the hard drive and start again, other than finding someone with a mac and try using the firewire method?
thank you for your time and help.There's a possible solution but you must have the proper installer DVD for the computer. Assuming you do:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Ipod nano 4th generation switches between the Apple logo and the menu
I have a 4th generation 8 g iPod Nano that probably has about 1 hour of use since my wife won it in a raffle over a year ago. When I went to recharge it yesterday, the only thing that happens is that the display, when connected to the computer, flips back and forth between the Apple logo and the menu screen. Whenever either one of them appears, it will disappear in a few seconds, then repeat the sequence. I have done a reset and restore,and installed the latest software version but the same thing happens over and over again. If the iPod is detached from the computer, ie, its power source, NOTHING happens on the display. It black and you can't get it to show anything. My theory was that the battery needed to be replaced even though it wasn't used much in the year since she got it. In fact. the absence of use and recharging it and discharging it may have lead to this problem in the first place. However, my one issue with that theory is that, when connected to a power source, like the computer, I would think I could get it to function normally, which I can't. I was able to get to the "service menu" which won't disappear when I move about different choices, as long as its connected to the computer. Again I can get nothing if its not connected to a power source.. does anyone think that this problem could be solved by replacing the battery or does it seem like that is only part of the problem? Thanks for any help and suggestions you may have to offer.
GeoffDespite the Nano only being used for an hour or so, the battery needed to be replaced= problem solved!!
-
Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Maybe you are looking for
-
Strange Mobile device tried to connect to my iMac via Bluetooth! Should I be concerned?
I woke up this morning with a pop-up message saying that a mobile device tried to pair with my system but was rejected most likely from an incorrect password. I've always had "bluetooth" enabled. Never used it though, I have a wired mouse and keyboar
-
Gmail login problem in a two-step password
hi I'm using a two-step Gmail password. I can not log in to my gmail . pleas tell me What should I do? I hawe sem problem for iphon 4 & 5 and imac
-
Hi guys, I just downloaded 2012 (HD) onto my PC, which is i5, all HDCP compatible, and when I open the film iTunes just crashes, but doesnt say anything. I have tried using multiple other apllications to open it, but they cant and I even tried conver
-
HowTo make a servlet with PDF output to the browser
A new one goes here ! How do I make a Servlet which functions like the rwservlet, and pushes a PDF output to the clientbrowser ? Is there any sample code that uses rwclient or others to produce a response ? Thanks anyone.
-
N95 can not phone anymore ! Help please !
Hello, I got my N95 8g 1 week ago. I updated the mobile with "nokia software updater" but the phone can not hook on any network to call since. I can go on internet (wlan) but I can t call or receive anything ! And when I try to connect the phone "man