Crackeling in published captivate 6 project

I have just converted my Captivate 5.5 project to the Captivate 6 version. I editing the project using the Edit audio functionality in the new version. When I go to publish the training, the audio is crackeling throughout most of the training. When viewing in preview it does not do this. Is this a known issue? Is there a different publish setting I can use to correct the problem. This project is supposed to be available in the next week for our users. Any help would be appreciated.
Steph

Hello,
Welcome to Adobe Forums.
Do you have a MAC or windows ?
What sort are you doing in the upgraded version of your project ?
Thanks,
Vikram

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Best Practice tips for publishing Captivate 8 project?

Does anyone have any Best Practice Tips for publishing Captivate 8 projects? Is HTML5/Flash the most universal?
We will begin testing/training before our LMS is functional.
We have no shared network capability or SharePoint type platform. Project is too large for e-mail even when zipped.
I am thinking that we will have to use thumb drive/CD along those lines.

Hi There ,
Please refer to the below links :-
Adobe Captivate Help | Preview and publish Responsive projects
Adobe Captivate Help | Publish projects as HTML5 files
Adobe Captivate * Publishing Projects
Regards ,
Ajit

My published Captivate 4 project has the tops of capital letters cut off

I am using Captivate 4, on Windows 7. My screen resolution is 1680x1050.
When I publish my Captivate 4 project to Flash 9 HTML and view the published version, the tops of Capital letters are cut off in the text boxes. I have resized and expanded the text boxes, and even tried moving them around, but no improvement.
The font size in the text boxes is Arial 16, and Arial 12.
What can I adjust so the text displays properly when published and the tops of the letters are not cut off?

Hi there
At any point along the way have you checked the DPI settings on your machine?
Click Start > Run, type Desk.cpl into the dialog and press Enter
Click the Settings tab
Click the Advanced button
Click the General tab (It's likely already there)
Examine the DPI setting.
Sometimes the DPI is set to something like 120 and it causes issues with captions. Setting to 96 often cures that.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

What are the steps to publish Captivate 6 project for use on an iPhone?

I found this URL: http://blogs.adobe.com/captivate/2010/09/publish-to-iphone-from-captivate-5-and-elearning- suite-2.html
But this seems dated.
Here's what I just tried:
- Hit Publish
- Checked the SWF AND the HTML5 boxes in teh Output Format Options
sent the xx.htm URL to a friend with an iPhone to have her try it (by clicking the URL)
She said it gave her an error about not being able to run it (needing the flash Player)
I checked my project (very simple one) via 'HTML Tracker' and it listed nothing in the 'unsupported Slide/Object' list)

Vish-
Thanks for the response
I'm using Captivate 6.0.1.240 (the trial version)
My tester friend who has an both an iPad as well as an iPhone gave me some more updates this AM
.. Running in the iPad, everything was looking good, including the drag and drop
... Running on the iPhone (smaller screen), she reported the following: a simple quiz screen with multiple choice radio buttons - the actual radio buttons disappeared (see http://download.insight-experience.com/Tom/Captivate/iPhoneNoRadioButtons.PNG)
Then i tried it on an iPod Touch.. I launched the same URL from our webserver via safari browser
It brings up the initial screen with the playbutton (arrow in a circle).. I press that button. It does something for a second or two and then the browser window shuts down and the ipod touch goes back to the main iPod screen with all the buttons to launch the different applications.. I've tried this a few times and the same thing happens.. Basically it seems like the captivate project file is shutting safari down for some reason.
Any ideas on this one?

How to publish Captivate (swf) projects for free

Hi Cap Users,
This is not really a question, more of a handy tip.
When I first started using Captivate I tried to find places where I could publish my projects for free. I've also seen lots of posts by instructional designers and students who want to get their projects 'out there' for little or no cost.
Here's a short vid that shows you how to publish .swf projects via Weebly.com. You'll need to create a weebly website first. It's all free and the the site builder elements are drag and drop, so you can have a simple site in place within minutes.
Weebly isn't set up for HTML5 as yet, but I'm sure that won't be far away.
Click this link to see a demonstration - saving your Cap file, uploading and publishing it.
Happy publishing!

Ok, then I Publish the folio in folio producer like Public and Free and that's all, it's ok? Then when I want to sell this folio, back to the folio producer, change to Public and Minorist and in the Android Market build the in-app product, it's ok?
PD: sorry for my english

Published Captivate 6 project freezes on slide immediately before the first question slide

I am running both CP6 and CP7 on Windows 7.
I am still working on projects created with Captivate 6 in Captivate 6. However, since installing CP7, any projects that I edit and publish with CP6 freeze up on the slide just before the first question slide.
Since I have only begun experiencing this issue since CP7 was installed, I am assuming that it is something to do with the fact that i have both versions (6 and 7) installed.
The only solution I have found so far is to open and publish the project in CP7, but this is not ideal as the projects I am working on in CP6 are new versions of ones already published in SAP LSO and I am concerned that publishing new versions of my courses from a different CP version will cause issues in LSO.
Any ideas why this might be happening? Ideally, I would prefer to continue to use CP6 for existing projects and only use 7 for new projects.

Hi there,
Have you created those projects in CP 6 from Scratch?
Can you check the complete version of CP 6 (Help > about Adobe Captivate), it should be 6.0.1.240 or 6.1.0.319.
Can you test with a blank new project in CP 6 after running it as Administrator (Right Click on CP 6 icon, then select run as admin).
Thanks.

Help - viewing published captivate 3 projects

Im new to using captivate. ive created a project and
published it as flash (ticking the export to html box). when i view
output it plays the first slide and then two white boxes appear at
the bottom of the slide then it fades to grey and pauses. Any ideas
about why this might be happening? could it be related to active x
/ java?

Hi sjsnovice and welcome to this forum.
What does your source file look like i.e. how many slides are
there and does the output reflect this or not. Assuming that the
output does NOT look like your source file at all, I would suggest
looking at the following 2 things:
Firstly, each slide has its own built in navigation which is
defaulted to "next slide", check that this is the case as a change
here by error could be leading your output in a different path as
to the one you expect. To check, right click on the slide and
select Properties. Your navigation settings are about halfway down
in the box.
Secondly, the pause could be due to a click box or button
that you have inserted onto a slide and these are defaulted to
pause play until the user interacts. If this is the case, then play
around in the options tab of the properties box for that
interactive element.
Hope this helps, but if not, please post back and we can
relook at the whole issue.
Andrew

Captivate 7 Project Crashing iPad Safari

I have a particular slide in my HTML5-published Captivate 7 project that repeatedly crashes my 2nd generation iPad's browser (Safari).
The slide contains 18 png images (total size <3mb), nine text entry boxes and 9 click boxes. Shuffling some of the content along the timeline to stagger the amount that loads simultaneously helps the slide to load without crashing but as soon as I tap one of the hotspots the browser crashes again.
It seems like a memory issue on the iPad and I was wondering whether anyone else had encountered, and overcome a similar issue and how they did it?
This is a major concern for me as these are basic things that I am trying to achieve and it seems as though I'm spending more time trouble shooting my content than actually developing it at the moment.
Thanks.

I've been carrying out further tests based on my post above and have a few more details.
The items that seem to be causing the problems are nine individual groups, each containing an image, an image button, a text caption and three smart shapes. None of the groups are set to be visible on output and are shown using an advanced action (show) that is attached to one of nine click boxes on the slide. Once a group has been shown it can be hidden again by clicking the image button within the group, again using an advanced action (hide).
To test that this was the cause of the issue I first removed all of the hidden groups from the page and published the project. Safari on my iPad didn't crash when there were no hidden groups.
Next I gradually added one group at a time back in to my project, finding that it didn't crash with five hidden groups but it did with any more.
I hope that this is of some interest and that there might soon be a way to get around this. Personally I think that the addition of a popup slidelet that is native to captivate might be the way forward.
Although the post I'm linking to here started off discussing rollover slidelets there is some discussion relating to pop ups towards the end: http://forums.adobe.com/message/4663740#4663740

Buttons not working on published SWF Captivate 2 project

I have published a daisychained Captivate 2 project in three
pieces, all published as SWF. The first piece plays fine, but a
user has to push a button to choose to either go to the second
piece OR the third piece. The button was designed so that when
pressed, it would open another CP project. The buttons in the
published pieces make the clicking sound, but otherwise do nothing.
When I published this as an EXE project with three pieces, the
buttons did what they were supposed to do. I'd prefer to use SWF
published output instead of EXEs. Any ideas as to what might be
happening to prohibit the buttons from performing?
Thanks,
Andrew

Welcome to our community
If you are emailing the Captivate published file, likely the end user is running it from a temporary folder from their C drive. And that causes a security issue with Flash.
If you insist on using the eMail method of distribution, you need to also instruct the user to save the attached files to a specific location, launch the HTML file. Then ensure they configure their Flash player security settings to acknowledge the location where they saved the files as being safe.
Click here for more
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Adobe Captivate 8 projects published to HTML 5 shows major loading problems and stops

Adobe Captivate 8 projects published to HTML 5 cause major loading problems in most browsers(IE 11, Chrome v. 35.0, Firefox v. 31). Loading… (screen)
The view stops after a while and only the Loading… (icon) can be seen on the page.
Is this a known problem with Captivate projects published to html5 and is there a way to fix it? What is wrong?
Test the html5 version of this project at: http://kurs.dokker.no/captivate/
and see for yourself what happends.

I changed the Preferences/Project/Start and End Preloader % to 25 and published the projects again. The course: http://kurs.dokker.no/captivate/elev/
stopped like before on one of the first slides, loading… screen like before in IE11.
In Chrome v. 37.0 the course worked badly, would not run, sound missing and buttons not working.
In Firefox 31.0 the course worked to a degree even if the program was advising to use another browser for this content.
In Opera 23.0 sound was missing and else working as bad as IE.
All this testes is done on a PC using Windows 8 connected på internet via ethernet, download speed: 66.57.
I would like to use the HTML5-format since it has a cleaner view than swf-files that appear to be jagged, but there is a lot missing before Adobe Captivates html5 publish is where it needs to be. Her are the complete html5 course and here are the swf based course for comparison.

Mass Publish Captivate Projects

This may sound crazy, but I am looking for a way to mass publish captivate files.
I am looking for something along the lines of:
     •Some menu option I wasn’t able to find
     •Command line interface
     •Magic
I have over 350 captivate projects that need to be exported to both Flash and SCORM. Thanks to a series of unfortunate events, my teams past 7 months of Captivate 4 work has recently been re-exported with Captivate 5 just in time for Flash Player 10.1.102.64 to render them unplayable.
I have waited for an update of Flash Player, but our go live date is approaching fast and I can’t just wait on hopes any longer. This leaves me with installing the manual Captivate 5 hotfix and re-re-reporting 371 projects… twice; once in Flash and another in SCORM.
Any suggestions anyone may have would be appreciated.
Thank you,
Carlos

Hi Harsh,
You can mass upload Projects by using the standard Project Template available, just add another Field "GENERATE_DOCUMENT_ID" in the template and set it too TRUE. It will generate the new UNIQUE_DOC_NAME for the new project which you are creating via the Workbook.
Sample workbook sent to you mail id mentioned above.
Hope it helps!!
Best,
Kushagra A

Error While Uploading Captivate 6 Projects into Oracle LMS

Hello,
We have recently updated our Captivate software from Captivate 5 to Captivate 6. We are now experiencing issues when uploading our Captivate projects into our Oracle LMS. We are unable to upload newly developed courseware as a result, and have many critical learning initiatives with deadlines coming up within our organization.
We receive the following error when uploading published Captivate 6 files into our LMS:
Oracle.xml.parser.v2.XMLParseException: Element ‘appearance’ not expected.
The Log states: “The operation could not find a learning object with the external identifier: and external source: . A new learning object named How to insert an image into Microsoft Word with id 2824 has been created.
The language en-US is not compatible for the learning object named How to insert an image into Microsoft Word (id: 2824). The language will be set to American English.
The import process has failed: oracle.xml.parser.v2.XMLParseException: Element 'appearance' not expected.”
When contacting Oracle, they directed me to contact the vendor and inquire if they have resolved their UNIX issues and corrected the imsmanifest.xml creation piece of the tool. The Captivate 6 software on my PC is up to date with the newest patch installed, and I have tried publishing courses with different combinations of preferences and settings and none seem to resolve the issue.
Any insight as to what is causing this error or what can be done to correct it?
Thanks.

The error message makes me think the LMS is looking for an MS Word document included in your SCORM manifest file. Some LMSs are very strict about all files in the course needing to be listed in the imsmanifest.xml file.
Do you have a document in the package that the users need to read or that is linked in some way to your course content?

Using external XML document to update / change text fields inside of published captivate output.

Hello
I currently have a project where the client has requested to have the ability to update the text fields inside the project at a later date.
This is due to the nature of the content changing rather rapidly, i would like to set this up so the client can manage this them selfs.
What would the best way to do this be?
I'm thinking XML, an external XML sheet were by Captivate imports the text from this XML sheet and then displays it within the specific text fields contained within the captivate output.
This way the client would just update the external XML document(cut and paste the text in) and then the text would be dynamically updated in the published Captivate document.
any help would be amazing !
Thanks in advance
Nick

Hi Lieve
But isn't this thread more about an end user having an ability to change text after the Captivate has been published and delivered? I could see where that might be useful if making changes then publishing to create a new output. But I'm interpreting that the situation here is that a Captivate project has been published and delivered, and some mechanism is desired that allows the recipient to modify an external XML file to influence changes in the already compiled Captivate output.
Cheers... Rick

Captivate 5 Won't Open Captivate 3 Projects

I'm using the trial version of Captivate 5 and am trying to open some Captivate 3 projects. The message tells me to ensure that the file isn't already open or damaged and that I have sufficient disk space and resourses. I had previously opened the same file on Version 4 without a problem on the same computer, it isn't read-only and there are no resource issues (I'm able to open the version 4 files without a problem). I need to open the version 3 files and using Captivate 4 isn't an option.
Any ideas? Thanks

Danny,
There is no direct upgrade route from Cp3 to Cp5. You have to first upgrade the Cp3 file to Cp4 and then go to Cp5. Two steps.
Your trial version Cp4 would have had no problem opening Cp3 files and saving them as Cp4. But a Cp5 trial will only open either Cp4 (to upgrade) or Cp5 files.
ActionScript is the Flash programming language. Cp3 and Cp4 would accept files with ActionScript 2 code. Cp4 would accept both AS2 and AS3. But Cp5 will only accept AS3. It doesn't support AS2 at all.
So if your Cp3 projects contained any Flash animations that were published to AS2 SWF format, you would find that they would not work as expected if you upgraded your projects all the way to Cp5. You would need to have the source FLA files for those components and either recode them into AS3 or republish as AS3 for Flash player 9 and 10 before reinserting into your project.
If you're only talking about a few files requiring conversion to Cp5, I'm happy to do them for you. I have Cp3, Cp4, and Cp5. Just contact me via the contact form on my website: www.infosemantics.com.au so that we can take this offline via normal email channels. If your files are smaller than 5 meg each (zipped) you'll be able to email them to me. If they're too large for email, you'll need to post them up to a web server for me to download, or else use a file upload service such as http://www.sendthisfile.com/
Regards,
Rod

Fail to publish Captivate 5.5

Hello there.
I am trying to publish a zipped project on our ftp platform with Captivate 5.5
I checked the connection with our platform and everything is OK.
I set all quiz properties as I already did with other projects (which have been successfully published) and it's all OK...but Captivate won't publish this one project!
When I click on the publish button, it seems to be publishing but actually it doesn't even after several minutes (more than 10).
Does anyone have any suggestion on what the problem might be?
Thank you in advance
InterAteneo09

Hi RodWard,
I've just tried your suggestion and it might be the problem.
I published the zipped project with all scorm setting on (as I need) but with no compression to swf or jpg...and it successfully published it.
Unfortunately, when I added compression, it failed.
I do need this project to be published compressed because otherwise it would weight 81 Gb.
What if I try Gojak suggestion to copy and paste slides into a new project?
Could it be only a problem linked to this particular file?
Thanks
InterAtene09

Crackeling in published captivate 6 project

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