Cracking of coating on power cord on iTouch
My iTouch is still under warranty and I have had difficulty with this same problem. The coating over the wires seems to torque and causes stress at the point of insertion to the plastic pin that inserts into the Touch and it cracks - exposing the wires. I reported this re-occurrence to Apple support this AM (8/5/09). And the person I spoke with had no reference that this is an ongoing problem. Replacement is covered under your Warranty.
I bought the same 32Gb. iTouch for a friend of mine last Dec. and she had the same problem - but just purchased a replacement cord and didn't notify Apple. I told her she should take the old cord to the Apple store and they will check the warranty info. and give her a replacement.
I think Apple needs to be aware of the design flaw so it can be corrected. If anyone else out there has this issue - make sure you report it online or call the Apple Service number 1-800-676-2775 or Tech. Direct 1-800-275-2273 and make Apple aware of this.
I have 7 other iPods and have never had any problems with their power cords.
My error . . . I do remove it by holding the plastic hard connector . . not the cord itself. On the other 7 (seven) iPods that I own . . . those cables have been plugged in and unplugged many times and they have never developed any signs of cracking or breakage. Only the cable for the iTouch which is stiffer and does not have the flexibility that the other cords have.
And I'm not a HE I'm a 63 y.o. - and I've owned Apple computers and products since 1984.
Similar Messages
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I've have done all of the tips Apple has suggested and have tried many times to restore it but it still won't work. IThe first time it went through the whole process and it seemed like it worked but it still showed the Screen that has a iPod power cord that has an arrow pointing to the iTunes thumbnail. And now i thought well maybe it is restored i just need to sync it to Itunes but no my computer said that i encountered a problem my iPod and that i need to restore it so I tried. And at the end of the first step, the Verifying Software step, it said that the device "iPod" could not be found, so Itried it again and again but it still came up with the same results so I'm screwed so if you can could you please help me i really need after a disabled iPod for about 2 to 3 months now. So if you could please help i would appreciate it alot. THANK YOU.
- Reboot the computer, try another USB port and try anohter cable.
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Try placing the iPod in DFU mode and then restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my power cord was working,then all of a sudden it said it wasnt compatible or something,******* me off it was working just fine
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
See the not-charging topic of:
iPod touch: Hardware troubleshooting
Have you tried another cable?
Another charging source? Does iTunes see the iPod when you connect to your computer?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic. -
Hi. I have three power cord/adapters for my MacBook Pro at different locations. What I am finding is that where the smaller cord comes out of the adapter to the computer, the wires are coming uncovered and it looks like the connection may be broken. Is there a way to repair this rather than buy another one at $79?
You mean the cable cover is frayed where it exits the power adapter? I've repaired this before, but it is difficult and I can't recommend it. Essentially it involves cracking open the power pack case with a chisel, and re-wiring further up the cable. You might try looking for discount power supplies on sale at places like Other World Computing. Due to the proprietary Magsafe connector, you need to look for genuine Apple adapters.
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POWER CORD DISASTERS FOR MACBOOK PRO'S AND MACBOOKS
What is going on with the power cords and the MacBooks? I have noticed more and more questions about them and now I am mad enough to put my words out there! I have been a faithful Mac user and this is my second. This is, however, not my first problem with their cords. I have been told by a professional that the shafts for the wiring are far too stiff and that is why they keep malfunctioning. This is why many of you have exoposed wiring (very dangerous) and why the wiring is pulling away from both the wall outlet and the plug for the machine. I am now, furious, as I am in the middle of a huge design project and my local dealer (only 1 in a city of 1 million) tells me that Apple is "reconfiguring" the cord and they don't know when it will be available. So where does that leave me or you? I have no power to my MacBook Pro that I spent over $5,000.00 for and no way to get it!! Does anyone out there have any secrets or can you offer any help at all? The next thing you know we will be talking about Apple the way most of us talk about Dell. I mean, c'mon, such a simple problem but not one of the multi-millionaires has done anything to correct it? Any help or suggestion would be greatly appreciated!!
Broken Keys? Really? On a Macbook? How hard do you type?
I have owned an iBook (5 years), a 17" PowerBook (4 years), a 15" MacBook Pro (3 months), and a 24" iMac (1 year). So far, the ONLY problem I have had is a bad airport card in the MacBook Pro, which apple promptly replaced at no charge.
If you are not getting good service from your apple store, call apple directly. I find they always resolve the problem. If you get an answer you do not like, talk to a supervisor, and keep going up.
My brother-in-law, whom is much younger than I, owned an iBook and severely (and I mean severely) abused it over a two year period. Broke the screen twice (repaired at no charge), shattered the keyboard (replaced, no charge), cracked the case (replaced, no charge), tore the power cord in half (replaced, no charge), and finally, on the next case break, Apple gave him a brand new MacBook at, again, no charge.
As my company provides me with laptops from other manufacturers (HP, Dell), I can say without reserve that the Mac is by far one of the best built machines (maybe not as tough as a Panasonic ToughBook...) on the market today. The problems I have had with my Dell Latitude over the past four months (bad mouse, keyboard, fan, hard drive, in that order) makes my macs all that much more wonderful.
Also, what computer comes with free word processing software, besides perhaps a Linux Box? You pay for it somewhere... -
Apple's policy on replacing working, but fraying power cords?
The outer rubber part of my power cord is cracked open right near the spot where it goes into the computer. Obviously, from being bent when charging. It still works, but I am worries that it may stop in the near future.
I have the 3 year Apple Care plan. I was wondering if Apple will replace my power cord free of charge.
ThanksTake it to them for a evaluation, bring your machine also as they are tied together.
If not, then some white electrical tape should do the trick. -
Does a Laptop Warranty Cover the Power Cord?
Hi, I bought a HP Envy Touchsmart 15 and it is still covered by warranty. However, I cannot find any support help online such as the support chat which I find very odd since I just used it about a month ago when my battery died! Where did all the support go?
Anyways, when I plug in my laptop, the LED by the power port does not come on, and my laptop will not charge or turn on at all. My battery is dead, but I know it works becasue it is less than a month old. Since my laptop will not run on AC power even with the battery removed, I feel the power cord is the problem.
I would really like to know if my warranty covers the power cord, and if so how do I contact HP, since there is absolutley no information when I go to "Contact Us" besides the consumer forums.
I am a ECE student at UT in Austin, and every day I go without a laptop is hurting my grades. So I need help ASAPHi
Yes, power cord, adapter are covered under limited warranty. HP would replace it for you if it's faulty.
Check warranty: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en
These are what I could find to help you:
Contact HP: http://h22207.www2.hp.com/us-en/contact-hp
Contact HP in Texas:
http://m.hp.com/us/en/store-finder/find.do?type=authorized&searchType=LOCALAREA&displayedAddress=787...
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP** -
I need a new power cord for my Mac book Pro its the T type mag connector. I don't need a Tech just a new cord. How do I buy one. The closest Aplle store is 75 miles away and I do not drive.
Are you in the US? Order one from here: http://store.apple.com/us/browse/home/shop_mac/mac_accessories/power?mco=MTM3NjU xNDg
Or check out Best Buy. -
After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information: ?
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
ST3120026AS disk0 : (120.03 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
CHICONY USB NetVista Full Width Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.arcsoft.eservutil.plist Support
[running] com.bjango.istatmenusdaemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents: ?
[running] com.arcsoft.esinter.plist Support
[running] com.bjango.istatmenusagent.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sophos.uiserver.plist Support
User Login Items: ?
Macs Fan Control
Firefox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
CUDA Preferences Support
Fan Control Support
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
1% WindowServer
1% fontd
0% firefox
0% SystemUIServer
0% SophosWebIntelligence
Top Processes by Memory: ?
229 MB firefox
156 MB SophosScanD
152 MB InterCheck
131 MB com.apple.IconServicesAgent
115 MB SophosAntiVirus
Virtual Memory Information: ?
424 MB Free RAM
1.53 GB Active RAM
1.37 GB Inactive RAM
699 MB Wired RAM
1.26 GB Page-ins
0 B Page-outsI'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
[loaded] com.nvidia.CUDA (1.1.0) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
CUDA: Path: /System/Library/StartupItems/CUDA
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Does a Mac Mini purchased in the USA require a power converter to operate outside of the USA or can I simply purchase a different power cord for it?
Depending on which European country (should their mains access plug/port shape vary) the
cord set with correct ends on it has to match. You can buy a cord that plugs into the Mini
where the factory cord goes, and the other end has one for the wall source shape. The wire
for the application should be able to support 110~240VAC.
With the cord or an accurate image in hand, you could either get a new cable to match both
realities (mini + wall supply mains local) or an adapter (US/Standard to EU/Local) for just
the head or input part of the original Apple cable. One plugs into the other, then into wall.
If you have a new Mini with a small modular plug/port on the computer end of the power wire,
it would have only two holes and no ground; the other end would have two prongs of equal
shape and size. Not a polarized plug and not a grounded three-prong. To get a replacement
power wire for the MINI to go from power source to the Mini is recommended, if you are going
to be staying in one location for awhile. A Travel Kit that offers no electrical conversion but only
the physical shape adapter kit, should a available in travel stores, airports; big box discount
stores, computer and electronic stores. This page shows the cord end of the appliance shapes.
The other end would be the mains shape for whichever country you are going to....
http://www.signalandpower.com/European-Power-Cords/
So to match the country or regional power mains type is a primary concern for obtaining the
correct replacement cord to supply the Mini with local mains power. The end which plugs into
the Mini is of a certain type (numbers for EU and elsewhere are published, see link + images)
& the end that gets plugged into the mains or utility side, needs to match the local specification.
The link to Apple, to contact for Support and Service information in prior post, should be able
to help find a source for the local replacement type cord they'd sell local people with a Mini.
Apple local sources offer replacements for this purpose; and for travelers, a second cord for
a direct use (not adapter plugs) is a better bet. For those who only need a cord in two places.
If you are traveling to Denmark, UK, Swiss or other EU countries require different adapters.
Even places where the power itself may be somewhat similar. However your MINI has an
automatic power supply that will conform to that energy standard, you only need to supply a
correct non-transforming adapter. Simply a connection to adapt one shape to another.
The general purpose travel kit that is not specialized to Apple power adapters, would have a
plastic plug/adapter with the local pins on one side, and the US/standard two slots on the other.
So, no circuitry nor any other change of electrical power inside this device would be required.
http://www.signalandpower.com/2-Prong-Plug-Adapters/
http://www.signalandpower.com/Convert-to-Europe-CEE-716-plug/
http://www.signalandpower.com/Swiss-AC-Power-Cords/
In other words, I believe my other post already covered this. On the ground on either end of the
path, adapters are common and the Mini does not use proprietary electrical components IF you
have one of the more recent shape aluminum models with the power supply built in. The older
Mini has the power brick and two wires. A US/Standard plug adapter to EU/Local would work in
either case, since all you'd do is plug the adapter plug into the local mains and the US plug into
that one... I see these kinds of discards for as little as 25¢ in thrift stores in Alaska. Or you can
buy a new one. Or you could get a complete cord with correct ends on it, for Mini + local mains.
Hopefully this helps somewhat. The only info missing is which EU country or region is involved.
Their shapes of plug are different, so the adapter end for local supply has to match their standard.
Swiss, Denmark, UK, and others offer different shapes and so on.
The Apple store in the location you are traveling should be able to supply you with a replacement
cable for a modern MINI, that has the correct local mains end, and the correct Apple mini end on
the opposite. Since the unit is automatically switching, the magic is done.
Since I supplied a means to locate any number of Apple stores, authorized service providers &
other Apple related vendors in my earlier reply: https://locate.apple.com/country you could contact
any of them along your route in the City in whichever EU country, to find a local MINI power cable.
In any event, I'm done...
Good luck and happy trails... -
Since the iOS7.0.2 update to my iPhone 4S, I can no longer choose use of my Bluetooth device if using the power cord to listen to MUSIC or answer my phone (choice of powercord as 'dock,' speaker, & phone only). Was this former-feature now an oversight?? I'd really appreciate having my Bluetooth once again listed as a choice of audio option. Especially considering the battery life is not what it was prior to this update, and requires recharging often.
Sorry to tell you but unless you have a Retail Apple Store close by, they are the only ones I have found with all the adapters and accessories. I bought an extra lightning to usb adapter the other day to use in my truck. Good luck....
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I have had my Macbook Pro since 2011 and it has been great until now. Suddenly, I can no longer get past the grey screen just after I log in. The grey screen appears with a loading bar, and the bar get 1/4 of the way complete, then the computer shuts off. My power cord seems to be working fine because this problem still occurred after using another power cord (from another Macbook). Keyboard does not light up, and the small green lights on the left side of the computer do not light up (this is an older version and these light indicate how charged the computer is). It is using the OS X Yosemite and recently had total clearing of the hard drive as it was transferring from one owner to another, so the hard drive isn't nearly full enough to be causing this problem. I've never run into this problem before with other Macbooks.
Help!Hi. When you were in the recovery drive doing permissions, did you try and run a repair of the boot drive? Did you try single user mode? Try these first and then go back and try to reinstall the operating system.When I say repair boot drive I don't mean permissions. There are both options in disk utilities.When you open disk utilities ,you will see in the left column two drives plus possibly a boot partition that look like an external driv. click on the second drive and in first aid use repair disk. If you still can't boot and it will not let you restore, you may have to do a clean install. http://support.apple.com/kb/PH18869?viewlocale=en_US
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My power cord is broken, can i get a new one if im covered with the apple care protection plan?
does anybody know if i can get a new power cord if im covered with the apple care?
Depends on how it got damaged. have a look at this thread:
https://discussions.apple.com/message/2630756#2630756 -
I have a Power Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power on/off button again. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Sometimes my Mac goes on just by pressing the power on button but most times I have to pull the power cord and put it back in. Any ideas or help out there for this? Could it be a failing power supply? Apple Care says that this model is obsolete so there is no help from there. John
<E-mail Edited by Host>Hi John,
That's often a sign of a bsad Capacitor in the Power Supply, but...
Might be time to replace the PRAM Battery, 4 years is close to their lifespan, far less if ever without AC power, & can cause strange startup problems...
http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/ -
Someone changed my passcode! How do I reset my phone without a power cord or iTunes?
Well earlier this week, my iPhone 5c was stolen. but I got it back from the school's office. I had a passcode sent on it before so i simply entered that passcode into the phone but it wouldn't let me in at all. Now i guess you can say that the person who took my phone bypassed the passcode and changed it. I was wondering how do you reset the phone without a power cord or iTunes?
Unfortunately, you can't. You will need to access the computer you sync with and use iTunes. This link will provide help:
iOS: Forgot passcode or device disabled
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