Crash:  Acrobat X Standard, 10.1.5

Crash occurs upon simply selecting, cutting, or pasting a pdf file (with or without the preview pane open) in Windows Explorer.  Upon double click, the file opens fine.  However I recieve about 15 of these per day.  Crash started upon install of 10.1.5 patch I believe.
Win 7 Enterprise 32bit
Here is the error:
Problem signature:
  Problem Event Name:        APPCRASH
  Application Name:        acrord32.exe
  Application Version:        10.1.5.33
  Application Timestamp:        50d06830
  Fault Module Name:        StackHash_7a3f
  Fault Module Version:        6.1.7601.17725
  Fault Module Timestamp:        4ec49b60
  Exception Code:        c0000374
  Exception Offset:        000c380b
  OS Version:        6.1.7601.2.1.0.256.4
  Locale ID:        1033
  Additional Information 1:        7a3f
  Additional Information 2:        7a3f31d1c054711f56640f094397f599
  Additional Information 3:        8adf
  Additional Information 4:        8adfcf2cc9693d7145180e1dc11047ee
Any feedback anyone has is greatly appreciated!
-S

OK, I got Acrobat to work.
I read on another Adobe Forum that Deactivate is only an active menu option if a PDF file is open through Acrobat.  So, I used my "allotted" few-second window to open Acrobat, quickly open a file, and then open the Help menu.  Since I only had a few seconds for each attempt, I had to practice a bit to do this. 
After a few tries, the EULA dialog box popped up and I was able to ACCEPT the agreement. (Because of the very short time window before Acrobat shut down, I'm not sure really if I could retrace my steps from the Help Menu on.)  However, once was able to accept the EULA, Acrobat has been working.
It's been a good week now since I did this, and all is well...
JDK

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