Crash and loss of local backups when installing 5.01
Recently plugged my ipad 2 into the usb slot to charge and perform the update to 5.01 and whatever other updates itunes had waiting. I just followed the prompts and installed whatever was asked first. It seems that at some stage during the 5.01 update progress was frozen. The ipad just showed the apple logo with a 0% progress bar. To be frank I wasn't 100% focussed on the task. I had backups of the ipads' contents so how baldy could things so right? Eventually itunes reported some error message. I still didn't worry too much but when I achnowledged the message, my ipad no longer appeared under 'devices' in itunes.
So far I've tried restarting my computer and rebooting itunes but the only option appears to be to 'restore' to 'original settings' which seems to mean I lose my data. The dialog says I've searched the forums but I'm yet to find anyone who's lost there backups with this update.
I would like to make it perfect clear that I have data on this ipad that I do not want to lose. For this very reason I backed it up with itunes. I would like to know where my backups are and how I can restore them? What is the purpose of maing these backups if they dissapear when something goes wrong?
Thanks for your answer. I did manage to locate the backup directories in the location you mentioned. BTW I do backup many files from my computer but generally not backups of backups of backups.... I guess I didn't think this update this could screw up so badly.
So does anyone know if it is possible to restore my ipad using these backup files? At the moment itunes doesn't even recognise that it was ever connected to an ipad device. I'm really new to the whole apple way of doing things and it doesn't seem like there is a lot of scope to delve 'under the hood'.
On another note would it be possible for me to just return the device as faulty? This is the second time this has happened. It doesn't seem reasonable that I should have to live with the fear of random system wipes with every update that comes along?
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0xffffff81f4343500 : 0xffffff8022e22f69
0xffffff81f4343580 : 0xffffff8022edc19e
0xffffff81f4343750 : 0xffffff8022ef3606
0xffffff81f4343770 : 0xffffff80231d38ae
0xffffff81f4343880 : 0xffffff7fa37fcf61
0xffffff81f43438b0 : 0xffffff7fa37fd6a8
0xffffff81f43438f0 : 0xffffff80231b38f4
0xffffff81f4343950 : 0xffffff80231bc5e4
0xffffff81f43439a0 : 0xffffff80231bc2e5
0xffffff81f4343a00 : 0xffffff80231ca2d1
0xffffff81f4343f50 : 0xffffff802323de23
0xffffff81f4343fb0 : 0xffffff8022ef3e06
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