Crash at startup if screen is locked
I have iTunes in my "Startup" group. It was starting up fine from there, but recently (because of some pranksters in my office) I've started locking the screen on my computer while it's booting. When I do this, iTunes crashes. I tried uninstalling iTunes, Apple Mobile Device Support, Bonjour, and QuickTime and reinstalling from the "iTunes Setup" installer, but this didn't help.
Did you check Settings>General>Notifications>Show in lock screen>On for both apps. Also make sure that you have sounds set for both apps? If all of the settings are correct, reset your iPad. No data is lost.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
if that made no difference, try this. Reset all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.
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Crashes on startup on screen initializes what to do?
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crashes on startup on screen initializes what to do?Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest) and if none of the trouble-shooting routines help please post again with the relevant information (see the section titled "Supply pertinent information for quicker answers"):
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http://forums.adobe.com/docs/DOC-2325 -
Illustrator CC crashes before startup splash screen (new user - uninstalled and re-installed
Illustrator CC crashes before startup splash screen (new user - uninstalled and re-installed three times
Hi Jeff,
Here is the intall log for Illustrator CC:
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | Visit http://www.adobe.com/go/loganalyzer/ for more information
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | START - Installer Session
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/02/13 19:34:44:625 | [INFO] | | OOBE | DE | | | | 56532 | RIBS version: 7.0.0.108
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | OSX version: 10.9.0
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | ::START TIMER:: [Total Timer]
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | CHECK: Single instance running
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | CHECK : Credentials
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Load Deployment File
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | CHECK : Another Native OS installer already running
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Create Required Folders
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Assuming uninstall mode
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Lookup for master payload
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | Ready to initialize session to start with ...
12/02/13 19:34:44:628 | [INFO] | | OOBE | DE | | | | 56532 | ::START TIMER:: [CreatePayloadSession]
12/02/13 19:34:44:648 | [INFO] | | OOBE | DE | | | | 56532 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
12/02/13 19:34:44:648 | [INFO] | | OOBE | DE | | | | 56532 | ----------------- CreatePayloadSession: machine is x86 ---------------
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | ______ Verify Dependency Subscribers ______
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC}: 1 (0,2)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E}: 1 (0,2)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorEU CC 5.0.0.0 {F6DED2DA-1D20-497E-8810-E745B45DCD28}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorJA CC 5.0.0.0 {A032EB9D-B6EB-45BF-9F15-83B0755DC9AB}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorNA CC 5.0.0.0 {AB955DCF-69CD-4840-B7FB-F318CDD0AE44}: 2 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47}: 3 (0,2)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}: 4 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D}: 5 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}: 6 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B}: 7 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557}: 8 (0,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8}: 9 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E}: 10 (2,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E}: 10 (2,1)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}: 11 (18,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116}: 12 (0,0)
12/02/13 19:34:44:930 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B}: 12 (0,0)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "deploymentFile" to: /tmp/85658CB0-1E86-477C-9FA7-5CABA602838C/deploy.xml
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "driverAdobeCode" to: {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "mediaSignature" to: {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "removeUserPrefs" to: 1
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Setting property "userASUPath" to: /Applications/Utilities/Adobe Application Manager
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Overwrite property "mediaSignature" to: {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Overwrite property "removeUserPrefs" to: 1
12/02/13 19:34:44:931 | [INFO] | | OOBE | DE | | | | 56532 | Overwrite property "userASUPath" to: /Applications/Utilities/Adobe Application Manager
12/02/13 19:34:44:932 | [INFO] | | OOBE | DE | | | | 56532 | Found payload actions:
12/02/13 19:34:44:932 | [INFO] | | OOBE | DE | | | | 56532 | Deciding what installer mode to use...
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E} not installed
12/02/13 19:34:45:014 | [INFO] | | OOBE | DE | | | | 56532 | BEGIN Setting requested payload actions
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B} is: true
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_USLanguagePack 17.0.0.0 {D634E98D-D055-4AA9-A153-E454F1D0DE5B} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17tr_TRLanguagePack 17.0.0.0 {9DCC6F0F-AEE2-4F83-8A6C-16C6109DB9FD} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17nl_NLLanguagePack 17.0.0.0 {979B9B0A-4189-4019-8C49-B1F58F8E4DE9} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17pt_BRLanguagePack 17.0.0.0 {81E67FAF-CCC7-43F2-A985-D6B76F14D5BE} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_GBLanguagePack 17.0.0.0 {635647DC-2CA7-4769-875A-FE9DF13C2227} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17ko_KRLanguagePack 17.0.0.0 {617F721D-47B3-4B59-B2A8-6C29CF465860} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17fr_FRLanguagePack 17.0.0.0 {5A9675DD-8C96-4FA2-BD74-B08E8F17C37F} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17es_ESLanguagePack 17.0.0.0 {4B83E4D8-E9B7-4217-B583-2F2C59E1D609} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} is: false
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} is none
12/02/13 19:34:45:015 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17zh_CNLanguagePack 17.0.0.0 {D41E514A-68E6-4852-9171-93FE5AB9AF18} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17fr_CALanguagePack 17.0.0.0 {E7F2A95A-0435-4053-8C8D-D93B05F0B178} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17sv_SELanguagePack 17.0.0.0 {C70AD489-7921-40A8-8466-E20C62007222} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17fr_MALanguagePack 17.0.0.0 {EA36C083-F87C-4507-80A0-2CC35C952658} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17pl_PLLanguagePack 17.0.0.0 {F2EB1B1D-151A-4830-A4F7-2FD2A505DF9E} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17zh_TWLanguagePack 17.0.0.0 {B9D0B300-154B-461C-9F36-8EC011FC26C9} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_AELanguagePack 17.0.0.0 {F416B6B6-7BE4-474A-95B2-22DDCE04A1A4} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Payload Adobe Illustrator CC Core_AdobeIllustrator17en_ILLanguagePack 17.0.0.0 {FBA8C920-26AD-470B-9C3F-96C4B233203A} is extension payload. Aligning its action according to parent Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581} is remove
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Selection of payload Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581} is forbidden by the policy. Reason: Free payload
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E} is: false
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CC 12.0.0.0 {DBF92E71-A8E3-494C-8792-2F78B74BEF3E} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} is remove
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557} is none
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C} is: true
12/02/13 19:34:45:016 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} is remove
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} is remove
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorNA CC 5.0.0.0 {AB955DCF-69CD-4840-B7FB-F318CDD0AE44} is: true
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorNA CC 5.0.0.0 {AB955DCF-69CD-4840-B7FB-F318CDD0AE44} is none
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF} is: false
12/02/13 19:34:45:017 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorNA CC 5.0.0.0 {72405B80-A3DD-4BB2-A8C4-A90BC7BA50FF} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorJA CC 5.0.0.0 {A032EB9D-B6EB-45BF-9F15-83B0755DC9AB} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorJA CC 5.0.0.0 {A032EB9D-B6EB-45BF-9F15-83B0755DC9AB} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D} is: false
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorJA CC 5.0.0.0 {52D57F95-000A-4922-BB31-C6A936F4FD7D} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorEU CC 5.0.0.0 {F6DED2DA-1D20-497E-8810-E745B45DCD28} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorEU CC 5.0.0.0 {F6DED2DA-1D20-497E-8810-E745B45DCD28} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89} is: false
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorEU CC 5.0.0.0 {9E9EB9FD-FDE8-487A-A41C-7713DA91AC89} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} is: true
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} is none
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E} is: false
12/02/13 19:34:45:018 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CS5 10.0.0.0 {D798DB87-E1D3-4271-839C-0ADF8C76944E} is none
12/02/13 19:34:45:073 | [INFO] | | OOBE | DE | | | | 56532 | Value returned on lookup of payload: PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} is: true
12/02/13 19:34:45:073 | [INFO] | | OOBE | DE | | | | 56532 | Action string for PDF Settings CS5 10.0.0.0 {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} is none
12/02/13 19:34:45:076 | [INFO] | | OOBE | DE | | | | 56532 | END Setting requested payload actions
12/02/13 19:34:45:076 | [INFO] | | OOBE | DE | | | | 56532 | INSTALLDIR passed path basic path validation: /Applications
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe Illustrator CC Core 17.0.0.0 {60D034D6-7494-4FB2-AA48-EF453ECB1581}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for PDF Settings CC 12.0.0.0 {F3306594-3BAA-4FA5-86C2-597278F5674E}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for ShareOnBehance 1.0.0.0 {D6A3BEA9-7551-482D-B8E6-2ECCD627F557}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Required Common Fonts Installation 3.0.0.0 {9A49EAB8-6664-4164-9323-49CA9E9C5E0C}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe Illustrator CC Support 17.0.0.0 {B099EDE9-C4BC-4E3A-B1F8-0321C84C4925}
12/02/13 19:34:45:100 | [WARN] | | OOBE | DE | | | | 56532 | DW066: OS requirements not met for Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B}
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | BEGIN InstallOperationsQueue Unordered operations
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17es_MXLanguagePack 17.0.0.0 {0433D317-A88A-4BC9-BC25-6D297A310487}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D}: with operation remove
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17it_ITLanguagePack 17.0.0.0 {164FB542-8085-4BEC-AF87-A198A5CA7FF2}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ru_RULanguagePack 17.0.0.0 {16581935-1117-4B17-800C-85FCE3EA49F2}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17ja_JPLanguagePack 17.0.0.0 {18A87CA8-EA45-4D10-BBD7-42FE2A6148AB}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17uk_UALanguagePack 17.0.0.0 {23BCDDD3-E054-4E0F-A303-8E1D5BB8287D}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}: with operation remove
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17hu_HULanguagePack 17.0.0.0 {27FF1962-7514-4C6A-A259-805511E417B8}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17cs_CZLanguagePack 17.0.0.0 {28711252-0CC2-4E0D-B7B0-F4F8301090E8}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47}: with operation remove
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17da_DKLanguagePack 17.0.0.0 {34038538-187C-4B31-A985-8624E50FC7A1}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Adobe Illustrator CC Core_AdobeIllustrator17de_DELanguagePack 17.0.0.0 {41CB5717-A1EF-4CD4-8350-529CD556F116}: with operation none
12/02/13 19:34:45:911 | [INFO] | | OOBE | DE | | | | 56532 | Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B}: with operation remove
12 -
My MacBook Pro has been having difficulties at startup. It sometimes locks and doesn't get past the white screen. It has also locked up several times and gotten a green stripes across the entire screen. What is causing this and how do I fix it?
You don't, take it to Apple for repair.
This might interest you if it's too old to fix.
My computer is not working, is my personal data lost? -
Screen problems - black screen and lock-up (plus HDMI issues)
Hi, I'm not sure if these are related to the same fundamental issue, but they are both serious problems that need resolution.
I have a new mid-2012 MBPretina. I am on all the latest updates (10.8.2).
The first problem is the most recent, and the most serious problem. Since I updated the Java a couple of days ago I've been experiencing random black screens and lock-ups. Essentially, what happens is that sometimes when I perform an action (opening an app, clicking a link on a webpage, performing other kinds of in-app actions, etc.) the computer screen will go black. About half the time I can, through my own memory, try keyboard combinations to quit or force quit the most recently used app (the one where the action was just performed), and I will get some glimpse of the underlying apps, while the menubar and other areas will remain black until I move a window on top of the black space. Sometimes no key combinations work and I am forced to perform a hard restart with the power button. This is a serious issue, obviously, since I will lose current work/progress in my apps. I'm not sure if this is because of the new Java update, or has to do with something else, but it started happening shortly thereafter, over the last 2 days. I work most of my waking day on my laptop, and this "black screen of death" has happened about 5 or 6 times a day.
The second problem I have been experiencing since I starting using my MBPr with external HDMI displays in August/September. The problem is that I will plug the MBPr into an HDMI display, the screen will temporaliy go black, and then bring me to the login screen (as if it's crashing, albeit softly). This happens about 1 out of 4 times nowadays.
How can I fix these problems, especially the first?UPDATE:
Clearly there's a problem because a third of the way through a clean reinstallation from scratch it black screened again. Hmmmm.
Now this is not good. Problem is I can't rule out potential updates from Apple that might have caused this either.
The search for solutions continues. -
Premiere Elements 7 Crashes on Startup
The programme has been working fine for about 2 months but, as of last night, my copy of Premiere Elements 7 has started crashing on startup...it gets through the load screen and gives me the usual options to open an existing project or a new project etc--but as soon as the editing workspace opens, I get an error message and the programme closes. If it helps anyone, the reported details of the crash are:
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: e52f
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 860f
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635
If it's significant, the fault appeared on my first attempt to open the programme after Adobe Updater told me there were updates available and I let it go ahead...I wonder if something became corrupted in that process.
If anyone has any fixes based on the above, I'd be grateful. However, I'm more than willing to just reinstall (I still have the original download files available on my computer) but, before I try this, want to make sure I will be able to re-register my copy when I have done the reinstall (I have all the codes etc.). Perhaps I'm being paranoid but I've used Audition for ages and know people have had problems registering again if they've been unable to unregister a copy before starting again...I don't know if Premiere Elements 7 is the same but want to make sure I have my "ducks in a row" before starting a process I might regret.
Thanks in advance for any help.
BobWell, I've solved it without re-installing but I'm surprised at what caused the trouble.
There was a faulty .avi file in the directory I've nominated for storing my source video and audio. (I'd started to transfer a large file, realised it was the wrong one and stopped the transfer before it was complete.) Deleting this one file has the programme working properly again. I mention it in case it helps anyone else in the future but I'm surprised something so basic could cause a crash.
Thanks for the advice that reinstalling isn't a problem...good to know just in case I ever have to.
Bob -
Here's the deal.
From one day onto the next, out of the blue, Firefox (version 18.0.1) refuses to start up.
I get the crash reporter screen as soon as Firefox tries to start, stating that firefox has crashed.
If I click on "Details" nothing happens.
If I click on "Restart Firefox" I immidiately get the next Crash Reporter screen.
No Windows updates were installed, and no Firefox updates either from what I can tell.
I'm running Windows 7 Pro 64bit with SP1 btw...
So I tried starting firefox in "Windows Compatability mode" using Windows XP SP3.
Now Firefox starts, including all plugins, without any problems.
I can also start firefox in "Safe mode" by holding down the SHIFT key when double-clikcing on the firefox icon.
So while in safe mode, I typed about:crashes in the URL bar witch showed the following:
Submitted Crash Reports
<pre><nowiki>bp-26e20406-2344-4d8a-8573-1fdf12130130 30-1-2013 16:07
bp-78a3f537-246c-4935-b640-463a42130130 30-1-2013 12:22
bp-59fad0f4-2f6f-474f-9728-3c8222130130 30-1-2013 12:22
bp-b7a55e47-00f5-4b3a-baff-5e6502130130 30-1-2013 12:19
bp-22f0a628-9181-40b3-a6fd-29a3e2130130 30-1-2013 12:18
161bf996-c6e4-4bb3-aae1-be96d5fbaff8 29-1-2013 19:45
</nowiki></pre>
(in the mean time, I have a whole lot more :( )
So then (still in Firefox safe mode) I went into the Add-ons Manager and uninstalled all Extensions.
Then I disabled all plugins (which btw are all up to date according to Firefox itself):
Java Deployment Toolkit 7.0.110.21 10.11.2.21
Java(TM) Paltform SE 7 U11 10.11.2.21
Adobe Acrobat 11.0.1.36
Shockwave Flash 11.5.205.146
Silverlight Plug-In 5.1.10411.0
VLC Web Plugin 2.0.2.0
Wacom Tablet Plugin 2.1.0.2
Then I closed Firefox, but when trying to start Firefox again in normal mode, it crashed again.
I have also tried uninstalling Firefox completely, then running a registry cleaner to make sure everything was really gone.
Then downloading and installed Firefox 18.0.1 again.
But as soon as it started it crashed again.
I again uninstalled Firefox, ran the reg-cleaner but this time I installed Firefox version 9 (which I still had on a backup drive), but this version too, crashes on startup.
And I had the same with version 15 which I also still had on the backup drive.
But whichever version I install, they all crash at startup unless I start them in compatibility mode or safe mode.
I even uninstalling all the programs which had a plugin embeded in the browser, so there were no plugins left.
And again, uninstalled Firefox and reinstaled it. But still Firefox crashes at startup.
And finally I even updated my graphics drivers and followed this thread:
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#os=win7&browser=fx18
Since I've done everything I can think off, I'm at a loss as to what the problem could be.
So if anyone has any idea, please let me know.
I hate to switch browsers, and I don't want to run things in "compatability mode" just to have it working, because it did work before.
in the mean time, here are some more crash reports:
bp-bf8fa5b0-a0a6-48ce-80b9-645792130130 30-1-2013 18:29
bp-f18b9174-5307-41af-be74-aa9972130130 30-1-2013 18:29
bp-ed27ee58-379f-4fa1-a824-6ce352130130 30-1-2013 18:16
bp-f73252bd-c702-4907-8657-95cc02130130 30-1-2013 18:11
bp-47789933-a64c-4f06-b9fd-282002130130 30-1-2013 18:09
bp-266a8f07-21ed-4f5f-bb5a-ba2f32130130 30-1-2013 18:08
bp-6c391ece-ae68-4935-b604-51ddb2130130 30-1-2013 18:08
bp-b25c1252-34f7-4785-b5ae-a8a462130130 30-1-2013 18:06Just a small update...
I tried running a portable version of Firefox which I had on my USB stick... same problem.
The same goes for my TOR Browser (which uses Firefox too), it too crashes when the embedded Firefox is started.
Both however, have always worked just fine on the same system and still work fine on any other system I have.
---edit---
Well I finished uninstalling and removing everything Firefox related on my system (also ran the reg-cleaner again).
I downloaded and reinstalled Firefox 18, but it still crashes.
I ran it in safe mode, disabled the hardware acceleration, and ran it again in normal mode...
guess what... it works again!
The weird thing is, I already tried disabling the hardware acceleration but it didn't work.
So why it works now? I haven't got a clue.
The other weird thing is... why did this problem occur in the first place... There have been no changes to my system, no updates, nothing.
Ah well, I guess I'll never know. But at least it's working again.
Thanks for the help. -
Help
in this for 3 and a half hours now and really nervous bout it.
adobe photoshop cc 2014 crashes at startup /
solely photoshop : lightroom illustrator indesign okay /
GC driver up to date (nvidia 740M) /
windows 8 /
uninstalled software and reinstalled from creative cloud app /
disconnected profil creative cloud and reconnect /
moved preferences out /
I just have installed a fresh OS windows 8 and nothing but the adobe apps /
nothing solved /error report ready to send
(edit)
funny cannot send the image of the errors because i DO NOT have a photoshop working version !)
(did the screen copy, exported in jpeg srgb from illustrator)exported the error log from lightroom still not working as it seems like the file (it's a screenshot) is more than a 8mo size file !
i ignored i was using a 8k screen till now
please help
Cheers,
Arnaud. -
Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc. I love the features, but I'm disappointed with the performance. Any help coming from Apple? I've been sending them so many reports after crashes, that their file must be full!
Summoning max. courage, I did what you advised. Here is the result. What does this tell you? My Lion 7.2 (mid 2011 iMac) has several annoying glitches (which I have so far tolerated through gritted teeth) but none that have actually stopped me working.
BTW, I see several items involving CleanMyMac which I did not know I had. It is generally villified as a trouble-maker. Spotlight can't find an app. or a utility of that name. How can I get rid of what's there please? Just delete?
Last login: Thu Nov 3 20:55:11 on console
Steve-Kirkbys-iMac:~ stevekirkby$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
com.AmbrosiaSW.AudioSupport(4.0)
Steve-Kirkbys-iMac:~ stevekirkby$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
Password:
com.openssh.sshd
com.stclairsoft.DefaultFolderXAgent
com.microsoft.office.licensing.helper
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8
com.bombich.ccc
com.adobe.SwitchBoard
Steve-Kirkbys-iMac:~ stevekirkby$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
com.sony.PMBPortable.AutoRun
uk.co.markallan.clamxav.freshclam
com.veoh.webplayer.startup
com.macpaw.CleanMyMac.volumeWatcher
com.macpaw.CleanMyMac.trashSizeWatcher
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
Steve-Kirkbys-iMac:~ stevekirkby$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
ApplicationEnhancer.framework
AudioMixEngine.framework
FxPlug.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
TSLicense.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
EPPEX Plugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.sony.PMBPortable.AutoRun.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8.plist
com.microsoft.office.licensing.helper.plist
com.stclairsoft.DefaultFolderXAgent.plist
/Library/PreferencePanes:
.DS_Store
Application Enhancer.prefPane
Default Folder X.prefPane
DejaVu.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
/Library/PrivilegedHelperTools:
com.bombich.ccc
com.microsoft.office.licensing.helper
com.stclairsoft.DefaultFolderXAgent
/Library/QuickLook:
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DesktopVideoOut.component
DivX 6 Decoder.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
LiveType.component
/Library/ScriptingAdditions:
.DS_Store
Adobe Unit Types.osax
Default Folder X Addition.osax
/Library/StartupItems:
Library/Address Book Plug-Ins:
Library/Frameworks:
EWSMac.framework
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.macpaw.CleanMyMac.trashSizeWatcher.plist
com.macpaw.CleanMyMac.volumeWatcher.plist
com.veoh.webplayer.startup.plist
uk.co.markallan.clamxav.freshclam.plist
Library/PreferencePanes:
.DS_Store
Perian.prefPane
WindowShade X.prefPane
Library/QuickTime:
AC3MovieImport.component
Perian.component
Library/ScriptingAdditions:
Steve-Kirkbys-iMac:~ stevekirkby$ -
USB devices cause a crash at Lion login screen
Since I have installed MacOS X Lion I am experiencing regular crashes at the login screen at startup.
These crashes occur virtually always when
+ a USB device that was connected at the previous shutdown is missing at next launch
+ a USB device that was not connected at previous shutdown is connected at next launch
The type of the device does not make a difference.
I have had this with USB sticks, but also with my Wacom graphics tablet and a regular USB hard disk (connected via two USB ports).
This is extremely annoying and I had hoped this would be fixed with the latest Lion upgrade, but it is not.
Anyone out there has an idea for an easy fix?Guys -
am I really the only person who sees this?
This is a serious issue and I also see it happening upon connecting certain USB devices (e.g. today a Garmin nüvi 1250) while running Lion. Non of the OS updates since I posted this helped.
I feel like I am running Windows here... -
Why does my 2006 Mac Pro 1,1 crash on startup?
Hi, folks--
My 2006 Mac Pro is regularly crashing on startup with a kernel panic. It will chime on startup and usually show me the Apple startup screen with the spinning wheel-- but after that, I get the multi-language "You need to restart your computer. Hold down the Power button until it turns off, then press the Power button again" message. Sometimes it doesn't even get there-- the spinning wheel just freezes, and stays frozen. Every once in a while, the Mac will start up, but the mouse will be so unresponsive that it takes me several minutes to mouse over to Restart so I can try again. (I've checked the mouse on another computer and it works fine.)
Additional info:
• I have one SSD startup disk with Lion, and two HDD startup disks with Snow Leopard. Starting up with any of these three disks results in the problems described above. This suggests to me that it's a hardware problem, rather than a problem with a specific startup disk.
• I tried starting up from my Snow Leopard Install disk. It was able to start up successfully. All the data on my hard drives seemed to be intact, including Lion Install, so I tried re-installing Lion on my SSD. It showed the blue progress bar for a minute. Then it said it would restart my computer in 30 seconds-- at which point, I once again got the multi-language "You need to restart your computer. Hold down the Power button ETC" crash. If even the install disk is crashing, this again suggests a hardware problem.
• I set the Mac Pro to target mode, and used it as a startup disk for my wife's Macbook. It functioned just fine and there were no crashes. Again, confirmation that it is a hardware problem with my Mac Pro.
• I have zapped the PRAM. I have also run Disk Utility, repaired permissions, and verified the disk. This did not fix the issue. (Not surprising if it is a hardware problem.)
• HOWEVER: I put in the install disk that came with the computer originally and was able to complete the Hardware Test. I chose the most thorough option. It did not find any problems.
• This started happening three days ago. I'm not aware of any recent changes to the system that could have caused this. The most recent change I made was installing a Radeon HD 5770 graphics card and an SSD drive, more than a month ago. There was no sign of trouble after I installed either of them (except for some problems putting the Mac Pro to sleep, which is apparently a known issue with the Radeon 5770 in this model Mac Pro).
• Weirdly, after I fiddle with the Mac Pro for an hour or so (run diagnostics, reboot it repeatedly, etc) it seems to start working. If there is indeed a hardware problem, then perhaps something works better when it's warmed up.
Is there anything you'd suggest I try? Or am I stuck lugging it to the Genius Bar? I don't have a car, so this is a bit of a pain…
Thanks in advance for any help you can give!Thanks, The Hatter. I'm working through all the links you've provided and see if I can narrow down the problem.
And, Grant, thanks as well-- I really appreciate the specific information. You've enabled me to track down the panic log -- but they are indeed baffling. I'm pasting one below, in case somebody wiser than I can interpret it for me.
Wed Mar 6 11:25:26 2013
panic(cpu 2 caller 0x2ceabf): Kernel trap at 0x00baf978, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x8da19000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x7db19000, EBX: 0x07eb6004, ECX: 0x0ff00000, EDX: 0x0ff00000
CR2: 0x8da19000, EBP: 0x4469bc38, ESI: 0x0ff00000, EDI: 0x08feab04
EFL: 0x00010206, EIP: 0x00baf978, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x4469ba98 : 0x2203de (0x6b08cc 0x4469bab8 0x229fb0 0x0)
0x4469bac8 : 0x2ceabf (0x6bd9e0 0xbaf978 0xe 0x6bd989)
0x4469bb78 : 0x2e5564 (0x4469bba0 0x4469bb88 0x4469bb98 0x22cbbb)
0x4469bb98 : 0xbaf978 (0xe 0x44690048 0xff1b0010 0x10)
0x4469bc38 : 0x1547167 (0x8ad2c04 0x7eb6004 0xff00000 0x7eb6004)
0x4469bc58 : 0x153e35c (0x7eb6004 0x8feab04 0x0 0xff00000)
0x4469bc88 : 0xcb6c56 (0x7eb6004 0x9465004 0x4469bca0 0x0)
0x4469bd38 : 0xd27c8a (0x7eb6004 0x9465004 0x8971c14 0xff)
0x4469bdc8 : 0xd2933e (0x7eb6004 0x8a97c04 0x0 0x0)
0x4469be28 : 0xd2b46a (0x7eb6004 0x8a97c04 0x8 0x2)
0x4469be58 : 0x1562269 (0x7eb6004 0x8a97c04 0x0 0x0)
0x4469be88 : 0xd2b589 (0x7eb6004 0x8a97c04 0x0 0x0)
0x4469bed8 : 0xb9eb05 (0x7eb6004 0x0 0x0 0x0)
0x4469bf68 : 0xb5362c (0x7eb6004 0x1 0x7c637f0 0x7c63be8)
0x4469bf98 : 0x23e4ae (0x8af4400 0x7eb6004 0xfa6d03 0x7eb4028)
0x4469bfc8 : 0x2c7d0c (0x84ad60 0x0 0x10 0x92f8410)
Kernel Extensions in backtrace:
com.apple.NVDAResman.G7xxx(7.0.4)[6581C9F3-3221-4530-BEB4-627CB8D602AE]@0xb4c00 0->0xe41fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8087C029-833E-4B62-A8C3-2B074B4C55F7]@0xade000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[393829BA-614C-4ED7-B4AD-CE577A41C683]@0xb3 b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EE3F8FBE-3457-4F0E-A3A3-B9B1A44DCF6B]@0 xb07000
com.apple.nvidia.nv40hal.G7xxx(7.0.4)[C61073DF-524F-472B-A19F-3B80B884F6C5]@0x1 4b2000->0x15bdfff
dependency: com.apple.NVDAResman.G7xxx(7.0.4)[6581C9F3-3221-4530-BEB4-627CB8D602AE]@0xb4c00 0
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:26:45 PDT 2012; root:xnu-1699.32.7~1/RELEASE_I386
Kernel UUID: 859B45FB-14BB-35ED-B823-08393C63E13B
System model name: MacPro1,1 (Mac-F4208DC8)
System uptime in nanoseconds: 37415286581
last loaded kext at 10244857365: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0x3125000, size 28672)
loaded kexts:
com.microsoft.driver.MicrosoftMouseUSB 8.2
com.microsoft.driver.MicrosoftMouse 8.2
com.microsoft.driver.MicrosoftKeyboardUSB 6.2.2
com.microsoft.driver.MicrosoftKeyboard 6.2.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.kext.ATIFramebuffer 7.3.2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 7.3.2
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.GeForce7xxx 7.0.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.ATIRadeonX3000 7.3.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.CSRUSBBluetoothHCIController 4.0.8f17
com.apple.driver.CSRHIDTransitionDriver 4.0.8f17
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPortBrcm43224 501.36.15
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleIntel8254XEthernet 2.1.3b1
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBUHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.nvidia.nv50hal 7.3.2
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.kext.ATI5000Controller 7.3.2
com.apple.kext.ATISupport 7.3.2
com.apple.nvidia.nvGF100hal 7.3.2
com.apple.NVDAResman 7.3.2
com.apple.nvidia.nv40hal.G7xxx 7.0.4
com.apple.NVDAResman.G7xxx 7.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleFileSystemDriver 13
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4 -
Adobe Premiere Pro CC Crashes on startup after upgrading to new computer monitors
Hey everybody, I am tech-savvy so go ahead and throw detailed answers at me. I recently updated to Windows 8.1 because Premiere Pro CC (version 7.2.1) crashed on startup in Windows 8. After the update to Win8.1, it worked fine with my old 19in. VGA full-screen monitors. However, after I installed new HD wide-screen monitors yesterday, I opened Premiere Pro and it started up just fine and is stable until it processes a video file. If I'm fast enough, it will successfully import a file from the media browser, but as soon as it "processes" the video in the media browser or the video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried every trick in the book- including changing the monitor refresh rate down from 144Hz to 60Hz, tried using an HDMI cable instead of DVI-D, and tried reinstalling Premiere Pro (restarting the computer at the proper points in the process), and tried setting it to render using no GPU acceleration (Mercury software only). Nothing seems to work. Below are the specs on my computer:
CPU: AMD FX-8120, GPU: Dual AMD HD Radeon 6670's 1GB GDDR3 each outputting to its own monitor via DVI-D Dual Link, Monitors are ASUS VG248QE 24" running 1920x1080p resolution @ 144Hz, 7200RPM Western Digital HDD.I had this same problem on my HP laptop that has two video cards. I had to dissable the Intel 4000 in order to get Premiere CC to function. However, once this one done, it was no longer possible to use the external monitor (even when I closed the lid, it simply would not recognize the external monitor). Thus, each time I'm using Premiere CC then I have to disconnect the monitor and use device managre in Win8.1 to dissable Intel. It's really a huge pain in the arse. Also, I do not have an option to choose to choose a second monitor in Win8 once the Intel is dissabled. I've updated both drivers - so, I guess that's the only solution there is for my laptop. I'd suggest not using this software with a HP laptop that has two graphics cards.
-
Photoshop CC (2014) crashing on startup
Photoshop 2014 is crashing on startup after first time install.
Dialog appears "Adobe Photoshop CC 2014 has stopped working"
It seems to happen within seconds of startup about 80% of the time. Other times it will not crash for minutes.
Anyone have any ideas. Any help is very much appreciated.
Thanks
Details
OS = Windows 7
64bit
Event log
Faulting application name: Photoshop.exe, version: 15.0.0.58, time stamp: 0x536b438e
Faulting module name: aticaldd64.dll, version: 6.14.10.1607, time stamp: 0x4ea7647e
Exception code: 0xc0000005
Fault offset: 0x0000000000441382
Faulting process id: 0xe80
Faulting application start time: 0x01cf8bc9fd247791
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\system32\aticaldd64.dll
Report Id: 44d6d48c-f7bd-11e3-892c-8c89a558c97bI did forward a copy of the crash dump to AMD, and yes I am hopeful that the next beta or RC will be more stable for my situation.
So, after creating a safety backup image of my primary partition, I have been trying to isolate the conditions which trigger the blue screen.
I cannot honestly say I have tried EVERY possible PS Performance combination. But I have changed the drawing mode to basic, and unchecked "Use Graphics Processor to Accelerate Computation”, and unchecked "Use OpenCL”. I experience blue screens with multiple performance settings, but I have not tried all of them….yet If you could suggest any specific setting I should play with, please let me know.
I have noticed that if PS CC 2014 is started when I have no other programs running, I have not yet bluescreened. To expand on information I omitted previously, the blue screens I experience happen immediately or within seconds of PS startup, whether it is called from LR5 or started up independently. I frequently have several other programs running concurrently; MS-Outlook, Visio, Photomatix, VmWare, etc. and have not been able to replicate the crashing when no other programs are running except for Lightroom and Photoshop. The blue screens are definitely triggered by PS startup, but if I can figure out the previously running program combinations which contribute to the crashing, I can probably modify my work habits for the time being. That would probably suffice until the hoped-for newer version of the Catalyst software is available. -
Adobe Photoshop CC Crashing On Startup
I just downloaded Photoshop CC today, and every time I try to open it, it loads, loads, 2 seconds after it opens up, it crashes. Now, I did find a way to bypass this, I don't know what key combination I did but it said open file, and as I uploaded a file, it said do you want to save your work before Photoshop exits. But what's strange is that a window pops up after the crash and says License Or Continue with trial. It happens after every crash. I looked EVERYWHERE (believe me, everywhere) on the internet and I tried these methods without success:
Pressing Ctrl, Shift, Alt key on startup
Relogging into Adobe cloud
Updating Graphics card driver
Deleting preferences file manually, but strangely, there is no preference file, there isn't even a "Photoshop" folder
Reinstalled Adobe cloud and Photoshop like 12 times (and used the adobe install cleaner tool
Renaming the cache file
PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Saw this fix in another thread. Needless to say it worked. THANK YOU.
I think I have a possible fix for you. All of my CC 2014 applications were crashing, Photoshop, Illustrator, InDesign, etc. I update graphics drivers, emptied the SLCache folder, everything that was mentioned in this thread I did, including uninstalling all CC apps, running the CC Cleaner tool and re-installing Photoshop CC 2014. I was still crashing after the splash screen.
What got it to work for me was allowing full control to the SLCache folder. Here is what I was told to do.
1. Navigate to "Program Files (x86)\Common Files\Adobe\SLCache"
2. Delete all of the contents of this folder, including hidden files.
3. Go up one level to "Program Files (x86)\Common Files\Adobe"
4. Right click on the SLCache folder, go to properties.
5. On the General tab, make sure "Read Only" in not checked.
6. Under the Security tab, click "Edit..."
7. Highlight "Users" in the Group or user names box.
8. Make sure the "Full Control" permission is Allowed (checked).
9. Do the same for "Administrators" and "SYSTEM" selections as well. (I went ahead and made sure every group/user in that list was allowed full control.)
10. Click Apply, Ok for the two dialog boxes.
11. Open your program and see the issue is resolved.
That got at least Photoshop CC 2014 working. I am currently downloading Illustrator to see if that will work as well. I will report back if not. Thanks to Manoj Kumar for the help through Adobe Chat help. -
Photoshop CS4 Crash on startup msvcr80.dll blamed as culprit
I have installed entire CS4 premium on a new workstation. Used Uberinstaller All applications seem to work fine, except for Photoshop which crashes on startup, while the blue splash screen is visible and it is running through it's list of things it is loading.
This only happens with a user level ( that is non-admin ) account, works perfectly with an admin account, or if I give the user level account elevated privileges.
Tried setting permissions on ..\Program Files\Adobe to change, all users, however it still fails.
WinXP Pro, SP3, Dell Optiplex 780 3G Ram , 100G SATA HDD partition.
Thx
TimeTravellerMonitor the splash screen and tell us at which point it is exactly crashing. This might be just one specific plug-in/ extension, not the program itself. also monitor the process with Sysinternals' Process Explorer. Might be just some silly registry key it cannot access as well.
Mylenium
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