Crash dump??

hey does anybody know why my computer does crash dump? i read up on the subject and even tried a few steps. i run on win vista 32bit. i cannot access restore or win update on safe mode. i also tried to uninstall acrobat reader 9.3 and got the message--need elevation?? i am wondering if the updates are relentless to try if the older version won't uninstall. i can only access back up and restore without safe mode,and crash dump happens,should i just take it into bestbuy? any suggestions would be helpful.

Can you post the code that it puts up, it should be 0x000******* or something similar.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Similar Messages

Firefox crashes - No crash dump file - No longer works

For some reason, I've had a few problems with Firefox recently. The latest is that each time I try to load it, it crashes straight away, occasionally letting me send an error report, others not. It always comes up with an error that states: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: The application did not leave a crash dump file.
I've tried restarting my computer in safe mode to see if it works then, but it is coming up with the same error. I've also uninstalled and reinstalled Firefox, yet nothing has helped at all. I've also got problems opening Chrome and Safari, and now Explorer seems to be the only browser that works on my computer. I've downloaded malwarebytes by recommendation from a family member, yet that isn't finding any viruses/malware on my computer. As that's what I initially thought it could be. As I'm unable to open Firefox at all, I'm unable to obtain any previous crash ID's. I do have the details that come up in the 'Details' box when Firefox says that it has crashed, but unsure whether that would help establish any sort of information to help with the issue. I'm not that technically minded, so if someone could help me out with it, I'd really appreciate it.
I'm stuck using Opera, and it was alright for a while, but now I'm getting annoyed that Firefox isn't working at all. It won't even open.
I really would appreciate the help!

Do you have Roboform installed?
Do you have a SSO (single sign on) extension installed?

Firefox crashes - No crash dump file

For some reason, I've had a few problems with Firefox recently. The latest is that each time I try to load it, it crashes straight away, occasionally letting me send an error report, others not.
It always comes up with an error that states:
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
Unfortunately the crash reporter is unable to submit a crash report.
Details: The application did not leave a crash dump file.
I've tried restarting my computer in safe mode to see if it works then, but it is coming up with the same error.
I've also uninstalled and reinstalled Firefox, yet nothing has helped at all.
I've also got problems opening Chrome and Safari, and now Explorer seems to be the only browser that works on my computer.
I've downloaded malwarebytes by recommendation from a family member, yet that isn't finding any viruses/malware on my computer. As that's what I initially thought it could be.
As I'm unable to open Firefox at all, I'm unable to obtain any previous crash ID's.
I do have the details that come up in the 'Details' box when Firefox says that it has crashed, but unsure whether that would help establish any sort of information to help with the issue.
I'm not that technically minded, so if someone could help me out with it, I'd really appreciate it.

Has anyone figured this out? I'm stuck using Opera and IE 9 and am having an extremely hard time developing my sites. Please help with this issue.

I HAVE A SONY VAIO WITH WINDOWS VISTA- SUDDENLY I'M GETTING A BLUE SCREEN (crash dump)THAT SHUTS DOWN MY COMPUTER. HOW DO I STOP THIS. ALREADY TRIED TO UNINSTALL AND RE INSTALL. MAY NOT HAVE DONE IT CORRECTLY ?

LAST WEEK STARTED GETTING A BLUE SCREEN (CRASH DUMP) AFTER CLOSING I TUNES, THAT CAUSES MY COMPUTER TO SHUTDOWN. IVE BEEN TOLD BY A PC REPAIR SHOP THAT I DONT HAVE A VIRUS. I DO HAVE ANTIVIRUS PROTECTION ON MY PC. ATTEMPED TO REINSTALL I TUNES BUT MAY NOT HAVE DONE IT CORRECTLY. I STILL HAVE THE PROBLEM. THE BLUE SCREEN ONLY HAPPENS WITH I TUNES. I HAVENT MADE ANY RECENT CHANGES TO MY MUSIC- NO DOWNLOADS /UPLOADS. ANY KNOWLEDGE OF THIS SITUATION? THANKS!!

Hey Ishland,
You are not alone. I'm getting the same thing I'm running Vista. I'm reading that Windows 8, 8.1 preview, Vista and XP.
I'm thinking this has to be a Apple update to iTunes 11.0.4.4 fix.
Cheers,
Steve
P.S. you might want to make your post easier to read by turning the cap lock off.

IPod Touch gen 3 generating crash dumps attempting to use match

Hi Everyone,
So here's my story, I could really use some help.
I signed up for iTunes Match, ran through the matching process.
Turned on match on my device, it never deleted the local content. I also never get anything listed but the local content.
So I do some playing around and it looks like it is trying, I get the network spinner for about 15 seconds and then nothing. Did some invenstigating, and there's an icloud crash dump created on the device everytime I try to access music.
I've done everything short of a restore, can anybody help with this one??
Many Thanks!

Restoring and working with a fresh IOS 5 install has to be the way to go - there is little that can be done on the device and the iTunes Match service is clearly working well with IOS 5.
Of course - do ensure that you have a secure full backup of your iPod prior to the restore.

Crash dump analysis: arguments on the kernel stack

I�m working with SunOS 5.8 on SPARC sun4u.
System hangs up periodically (due to some error in our proprietary FS ).
So I�m trying to figure out what really happens - syncing system and then inspect crash dump using adb(mdb).
Having printed all the kernel threads I found few of them that are matter of interest for me, but all the tracebacks show me garbage instead of calling arguments.
Below is one such thread:
0x300025912e8: lwp procp wchan
3000258ee20 30002ccaab8 31001001240
0x300025911f8:
pc sp
cv_wait+0x38 2a10056ac01
page_lock+0x118(1041c560, 1041be70, 0, 0, 31001001200, 1)
page_lookup+0x104(10410800, 10428698, 1, 1, 226e0, 1041bd60)
ufs_getpage+0x620(2000, 1, 30002f137b0, 1, 0, 2000)
segmap_fault+0x110(2000, 0, 2a751b48000, 2, 2, 0)
fbread+0xa8(1041a400, 2a751b48000, 2a751b48000, 200, 2a10056b9d8, 0)
ufs_readdir+0x160(1fff, 30002f13670, 418, 0, 2a10056bac0, 200)
getdents64+0xe8(30001aec198, 12, 418, 180e88, 30002f562b8, 0)
syscall_trap32+0xa8(12, 180e88, 418, 64, 0, 0)
I inspected this thread�s stack using various macroses provided by adb :
i.e. Stackregs, stacktrace but seems that only pc and fp registers have been saved for each frame in stack. Anyway looks like incoming parameters have not been put into frames. Its probably ok, cause as I for as I know Solaris puts registers onto stack in case of register window underflow and overflow traps.
Question: how to extract incoming params for functions that comprise thread�s stack

First of all, since you are already in Sol 8, just
switch to mdb from adb - the former one provides much
more macroes and built-in commands for crash dumpanalysis.
- thats off topic, sorry. This is just a matter of preferences (constantly jumping from 5.8 to 5.7, most macroses that are in use written by me )
Also, the parameters to page_lock look pretty sane.May be I don"t understand something. Anyway :
Here is a line from stack
page_lock+0x118(1041c560, 1041be70, 0, 0, 31001001200, 1)
This is a prototype:
int page_lock(page_t *pp, se_t se, kmutex_t *lock, reclaim_t reclaim)
Usually %o0(%i0) is used for the first argument , so 0x1041c560 should point to a valid page_t structure (if we are not about to panic), but points somewhere else:
1041c560$<pagepse_mutex+0x240:vnode hash vpnext
0 0 0
pse_mutex+0x258:vpprev next prev
0 0 0
pse_mutex+0x270:offset selock lckcnt
0 0 0
pse_mutex+0x27e:cowcnt cv io_cv
0 0 0
pse_mutex+0x284:iolock_state fsdata state
0 0 0
Anyway, the stack trace entry in question is:
ufs_readdir+0x160(1fff, 30002f13670, 418, 0, 2a10056bac0, 200)
while prototype is
static int ufs_readdir(struct vnode *, struct uio *, struct cred *, int *);
Looks like poiner to vnode_t is 0x1fff�
Here seems to be 2 possibilities:
1)We are really passing some garbage as parameters
or
2)Register windows were not flushed onto stack
Actually this thread was not active when I did sync to machine.
Is it true that when kernel is rescheduling thread it drops registers onto stack ?
What docs should I refer to? (except �Panic!� by Chris Drake )
ask Tiffi where the
hell they are).
Sorry man, it's probably one of my old ones...
Lets leave Tiffi alone ... and you know that she"s not an author of what I"m currently fixing :)
.... Even more, you know exectly who was it :)
Thank you for answering.
Any comments?

Crash Dump Analysis, application cannot execute

Welcome,
my question regarding to dump crash. I have problem with application. When I run application, I see first intro, second intro and later application crash and return to the desktop with error stop working. I created dump file of error and paste analyze below.
I must add, that this application works properly on the other computer with Windows Server 2012 Datacenter x64. Could someone tell me, where is the problem, why application crashed with error access violation?
Primary Analysis
Crash Dump Analysis
Windows 8 Version 9600 MP (8 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
kernel32.dll version: 6.3.9600.17415 (winblue_r4.141028-1500)
Machine Name:
Debug session time: Sun Jan 25 04:09:51.000 2015 (UTC - 5:00)
System Uptime: 1 days 1:33:05.076
Process Uptime: 0 days 0:00:14.000
Kernel time: 0 days 0:00:00.000
User time: 0 days 0:00:00.000
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\oca.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\winxp\triage.ini, error 2
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\user.ini, error 2
Exception Analysis
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\guids.ini, error 2
*** ERROR: Symbol file could not be found.
Defaulted to export symbols for aticfx32.dll -
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
*** The OS name list needs to be updated! Unknown Windows version: 6.3 ***
FAULTING_IP:
+8afa2
5458455f ??
EXCEPTION_RECORD:
ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 5458455f
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 5458455f
Attempt to read from address 5458455f
DEFAULT_BUCKET_ID:
BAD_INSTRUCTION_PTR
PROCESS_NAME:
game.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx".
The memory could not be "%s".
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx".
The memory could not be "%s".
EXCEPTION_PARAMETER1:
00000000
EXCEPTION_PARAMETER2:
5458455f
READ_ADDRESS:
5458455f
FOLLOWUP_IP:
game+8afa2
0048afa2 eb12
jmp     game+0x8afb6 (0048afb6)
FAILED_INSTRUCTION_ADDRESS:
+8afa2
5458455f ??
NTGLOBALFLAG:
0
APPLICATION_VERIFIER_FLAGS:
0
FAULTING_THREAD:
00001004
PRIMARY_PROBLEM_CLASS:
BAD_INSTRUCTION_PTR
BUGCHECK_STR:
APPLICATION_FAULT_BAD_INSTRUCTION_PTR_INVALID_POINTER_READ
LAST_CONTROL_TRANSFER:
from 0048afa2 to 5458455f
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
0018f678 0048afa2 00000de1 00000000 000083f3 0x5458455f
00000000 00000000 00000000 00000000 00000000 game+0x8afa2
SYMBOL_STACK_INDEX:
1
SYMBOL_NAME:
game+8afa2
FOLLOWUP_NAME:
MachineOwner
MODULE_NAME: game
IMAGE_NAME:
game.exe
DEBUG_FLR_IMAGE_TIMESTAMP:
3f329165
STACK_COMMAND:
dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~0s; .ecxr ; kb
FAILURE_BUCKET_ID:
BAD_INSTRUCTION_PTR_c0000005_game.exe!Unknown
BUCKET_ID:
APPLICATION_FAULT_BAD_INSTRUCTION_PTR_INVALID_POINTER_READ_BAD_IP_game+8afa2
WATSON_STAGEONE_URL:
http://watson.microsoft.com/StageOne/game_exe/0_0_0_0/3f329165/unknown/0_0_0_0/bbbbbbb4/c0000005/5458455f.htm?Retriage=1
Followup: MachineOwner
Loaded Module List
start
end        module name
00400000 00a50000
game     game.exe
60000000 60028000
ijl10    ijl10.dll
6f580000 70b0f000
atioglxx atioglxx.dll
72960000 729c0000
AudioSes AudioSes.dll
729c0000 72a13000
MMDevAPI MMDevAPI.dll
72a20000 72b30000
aticfx32 aticfx32.dll
72b30000 72b4c000
atigktxx atigktxx.dll
72b50000 72c29000
atiadlxy atiadlxy.dll
72c30000 72c45000
atiglpxx atiglpxx.dll
72c50000 72c90000
powrprof powrprof.dll
72c90000 72d7c000
ddraw    ddraw.dll
72d80000 72da5000
dinput   dinput.dll
72db0000 72e31000
dsound   dsound.dll
72e40000 72e65000
glu32    glu32.dll
72ec0000 72f9e000
opengl32 opengl32.dll
73500000 7350a000
avrt     avrt.dll
73530000 7353f000
wtsapi32 wtsapi32.dll
73540000 73547000
dciman32 dciman32.dll
73680000 736a3000
WINMMBASE WINMMBASE.dll
737c0000 737e3000
winmm    winmm.dll
73800000 7381b000
userenv userenv.dll
73d90000 73db1000
devobj   devobj.dll
73df0000 73f2a000
propsys propsys.dll
73f30000 74136000
comctl32_73f30000 comctl32.dll
74140000 7415a000
dwmapi   dwmapi.dll
74160000 7424d000
uxtheme uxtheme.dll
74250000 742d9000
comctl32 comctl32.dll
74850000 74858000
winnsi   winnsi.dll
74890000 748b0000
IPHLPAPI IPHLPAPI.DLL
74b10000 74b18000
version version.dll
74c70000 74c7f000
profapi profapi.dll
74c80000 74d0b000
SHCore   SHCore.dll
74d80000 74d89000
kernel_appcore kernel.appcore.dll
74e40000 74e94000
bcryptPrimitives bcryptPrimitives.dll
74ea0000 74eaa000
CRYPTBASE CRYPTBASE.dll
74eb0000 74ece000
sspicli sspicli.dll
74f30000 74f3e000
msasn1   msasn1.dll
74f40000 74f7c000
cfgmgr32 cfgmgr32.dll
74f90000 7509e000
gdi32    gdi32.dll
750a0000 751f3000
user32   user32.dll
75200000 7527c000
advapi32 advapi32.dll
75280000 75315000
oleaut32 oleaut32.dll
75320000 753e3000
msvcrt   msvcrt.dll
753f0000 75431000
sechost sechost.dll
75440000 755bd000
combase combase.dll
75620000 75733000
msctf    msctf.dll
75740000 758c8000
crypt32 crypt32.dll
758d0000 7590d000
wintrust wintrust.dll
75910000 7599d000
clbcatq clbcatq.dll
759a0000 75ae0000
kernel32 kernel32.dll
75b00000 76dac000
shell32 shell32.dll
76e40000 76e47000
nsi      nsi.dll
76e50000 76e95000
shlwapi shlwapi.dll
76ea0000 76f5a000
rpcrt4   rpcrt4.dll
76f60000 77088000
ole32    ole32.dll
77090000 77096000
psapi   psapi.dll
770a0000 77177000
KERNELBASE KERNELBASE.dll
77180000 771d0000
ws2_32   ws2_32.dll
771d0000 7726b000
comdlg32 comdlg32.dll
773f0000 775a1000
setupapi setupapi.dll
775b0000 775d7000
imm32    imm32.dll
776b0000 7781e000
ntdll   ntdll.dll
Unloaded modules:
72b30000 72b4c000
atigktxx.dll
Any help would be appreciated,
Pawel

PT
Metropolis software was shut down in 2009 and there is no further support or development for the products. Since their shutdown is prior to win 8 it cannot be compatible. Read about it here http://www.giantbomb.com/metropolis-software-house/3010-107/
The only thing I can suggest for you is to try re-installing the game in compatibility mode.
To install in compatibility mode do the following:
Right click the installer>properties>compatibility>choose OS
http://windows.microsoft.com/en-US/windows-vista/Make-older-programs-run-in-this-version-of-Windows?SignedIn=1
(works in vista, win 7, win 8, and win 10)
Wanikiya and Dyami--Team Zigzag

Datapump exp with network_link generated crashed dump file

Hi Experts,
I am using oracle 10.2.0.4 DB at 32 bit window. I try to exp full source db in target db by data pump with network_link.
But I got a dump file as a crashed dump type under window explorer.
syntax as expdp system/test@targetDB FULL=y DIRECTORY=dataload NETWORK_LINK=sale DUMPFILE=salefull091115.dmp LOGFILE=salefulllog091115.log
what kind of issue is for this event?
Thanks
JIm
Edited by: user589812 on Nov 15, 2009 3:48 AM

Pl post the last 50 lines of the export log file, along with any errors recorded in the Windows system log.
See you duplicate post here - data pump export network_link with dblink issue
Srini

Windows media player crash dumps when i try to play songs or use most functions i.e. drag and drop,

I've been trying to download music from Amazon to my MP3 player. It successfully downloads to my computer, but when I try to do anything in Windows Media Player, I get the crash dump screen. I have, somehow, been able to download some music to the player, but now almost every time the Windows Media Player crashes. Help!

Did you copy the songs directly from a CD or did you download the files from a website?
You can use a different player than the Windows Media Player to play the songs if you copied them from a CD to avoid that.

Crash dump size too big (ZFS cache is counted as kernel pages)

Hi,
After a system crash, no crash dump was available: kernel size is 17GB ( ! ) probably because we use ZFS and ZFS cache is counted as kernel pages.
How to do not save ZFS cache in dump ?
Thanks.
Alain.
dumpadm
Dump content: kernel pages
Dump device: /dev/dsk/c4t20000014C3CA8778d0s1 (dedicated)
Savecore directory: /var/crash/ppor6
Savecore enabled: yes
savecore -v
System dump time: Fri Nov 2 10:52:09 2007
savecore: not enough space in /var/crash/ppor6 (5706 MB avail, 17737 MB needed)
::memstatPage Summary Pages MB %Tot
Kernel 2210567 17270 53%
Anon 1148368 8971 27%
Exec and libs 9315 72 0%
Page cache 134335 1049 3%
Free (cachelist) 119964 937 3%
Free (freelist) 556241 4345 13%
Total 4178790 32646
Physical 4110937 32116
>
Solaris 10 6/06 s10s_u2wos_09a SPARC
System Configuration: Sun Microsystems sun4u Sun Fire V890
System clock frequency: 150 MHz
Memory size: 32768 Megabytes

I checked around with more collegues and the problem of the ZFS ARC that is included in the crashdump is described in BUG ID 4894692 (caching data in heap inflates crash dump).
This BUG is solved in Solaris 10 U4 or in the kernel patch 120011-14.
If you don't want that ZFS ARC inflates the crashdumps, please upgrade to sol10 U4 or upgrade at least to this latest kernel patch ...

After going through and deleting a bunch of e-mails i got a crash dump, then restarted and as my computer tried to load, i got another crash dump and then when!

I went through my e-mails and took out a lot of ones that looked like junk, then went to upload my Facebook page, and I got an error message about your box was full, so i emptied the cache. Tried to restart and got a crash dump and had to shut it off to restart. It restarts in the large format, so you have to restart again, and it crash dumped when it tried to run. Not sure but this OTshot keeps coming on and didn't know how to fix it when it pops up as my page tries to start! This causes error messages and my Flash Player error about not loading or accessing properly!

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Crash Dump from locked/hung LDOM

Is there any way to force a crash dump in an LDOM which has hung completely, a bit like STOP-A SYNC on a standard system. A developer has an application which is causing this behaviour and he wants to get a dump for analysis without disrupting other LDOMs if possible.
Thanks

/opt/SUNWldm/bin/ldm panic <ldom-name>
Will force panic ldom and generate a crashdump within the ldom.

Getting a blue screened msg stating there was a crash dump, what does this mean?

the computer keeps restarting after a blue screened msg pops up that there was a crash dump, any suggestions of what is wrong?

Try to ask advice on a Windows oriented forum.
* http://www.bleepingcomputer.com/forums/ - BleepingComputer.com - Computer Help Forums
* http://windowssecrets.com/forums/ Windows Secrets Lounge

Crash dump while streaming video

Hi. I've got a Toshiba Portege R705-P25 laptop running Windows 7 Home Premium that's about 3 years old. Recently while I'm streaming a movie/video the computer will sometimes "crash dump" (a blue screen with buzzing sound + text indicating it's "crash dumping" to prevent damage to the machine - which lasts for about 10 seconds until the computer restarts). Any ideas on what I could do in order to fix/prevent this in the future?
Thanks much for advice.
Solved!
Go to Solution.

I am utilizing wireless internet at the moment.
You don't tell what happens with a wired connection.
Can't hurt to reinstall the wireless.
   Intel Proset and Wireless LAN Driver
The other dmp files don't mention a useful driver.
==================================================
Dump File         : 031714-35880-01.dmp
Crash Time        : 4/10/2014 12:06:01 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`07fd6b60
Parameter 3       : fffff800`04670518
Parameter 4       : fffffa80`06fb1410
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\031714-35880-01.dmp
Processors Count : 4
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 030613-17908-01.dmp
Crash Time        : 4/10/2014 12:06:05 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`04909a20
Parameter 3       : fffff800`00b9c518
Parameter 4       : fffffa80`03f67990
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f840
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\030613-17908-01.dmp
Processors Count : 4
Major Version     : 15
Minor Version     : 7600
==================================================
==================================================
Dump File         : 020114-19593-01.dmp
Crash Time        : 4/10/2014 12:05:55 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`0435846a
Parameter 3       : fffff880`095c0a50
Parameter 4       : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\020114-19593-01.dmp
Processors Count : 4
Major Version     : 15
Minor Version     : 7601
==================================================
==================================================
Dump File         : 010414-16083-01.dmp
Crash Time        : 4/10/2014 12:05:51 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`0490aa10
Parameter 3       : fffff800`00b9c518
Parameter 4       : fffffa80`0401a120
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Computer Name     :
Full Path         : C:\Test\010414-16083-01.dmp
Processors Count : 4
Major Version     : 15
Minor Version     : 7601
==================================================
-Jerry

HP DV6000 BLUE SCREEN CRASH DUMP

I am using hp pavillion dv6000 and i was trying to on my pc is showing blue screen error messages like crash dump. pls i want ur help to fix the problem

I made best experience with Toshiba support. The ASP guys were always helpful
I can understand that you are upset but this is cannot be a explanation for you last replay
Fact is that you can update the BIOS ONLY running windows OS because you can download ONLY win-based BIOS!
If you are not able to do this (no matter why) then you will need to get in contact with local ASP (service provider) in your country who could update the BIOS using a traditional BIOS version.
But in my personal opinion the vertical lines are not related to any BIOS issue and I think a BIOS update would not help you in my opinion its more hardware issue as an software issue.
Therefore you should get in contact with an local ASP in order to discover what's part is affected.
Good luck

Unable to create crash dump

I have been facing several crashes with my application and ironically, the "crash report" instructions seem to be inadequate.
I am trying to follow the instruction here - http://kb2.adobe.com/cps/839/cpsid_83973.html
c:\windows\system32\macromed\flash\ folder doesn't exist
I found the directory in syswow64 instead
However, even after adding mm.cfg, the crash dumps are no where to be found
I am running the following config:
Windows 7 (64 Bit)
Firefox 3.6.17
Flash player 10.2 (32 bit I presume ?) - tried with both debug and release versions
Please advise
Siva.

Did you save the mmf.cfg file as a Unicode UTF-8 encoded file?

Crash dump??

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