Crash during update. Now frozen.

Today I began the update of my iPhone, and in the middle of it my computer crashed. After restarting my computer my computer I would get a "USB Device Not Recognized" pop up. Finally, iTunes detected an iPhone in recovery mode, so I began the Restore and Update. As it began to restore my computer once again said "USB Device not Recognized" and now it is stuck in the screen with a USB cable and an iTunes logo, and after a while it just turns off. I've tried it on another computer which recognized it, but updating on that computer would cause me to lose all of my contacts, and the software would've taken hours to download on the slow wi-fi connection. I have uninstalled and reinstalled iTunes, I have looked in the device manager and the iPhone isn't listed, and I have checked to make sure Apple Device Manager is started (it is). I have also tried the iPhone with two different chords in three different USB slots. How can I fix this?

Close iTunes and unplug iphone
Search web and download the 2.2.1 ipsw file.
Go to device manager on PC and delete the USB option for Apple under the hardware options.
Reboot PC
Plug in iphone and wait for dreaded connection picture
hold power button and home button until apple logo appears
continue to hold home button and release power button until connection picture appears again
Your PC should now find the iphone in recovery mode
Now open iTunes and it will prompt you to restore
Hold the shift button on the keyboard and click the restore button at the same time
This will allow you to browse for the correct ipsw file
select the 2.2.1 file that you downloaded
your iphone will now restore
Once completed, you will need to resync
Now you are back to square one but at least have a phone that works
Now make an appt at the Genius Bar and make them update it for you
Mine is scheduled for next week

Similar Messages

TS3694 my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc

Iphone crashed during update...

HELP!!! my iphone 3gs crashed during the software update. I finally managed to restore the iphone (a complete pain in the ***) and now it looks like all my old text messages were erased during the restore!
Is there any was of restoring the messages that were on the phone before the update/crash
Thanks a million.
Message was edited by: mdpalmer

Restore from Backup in iTunes would recover them.

Crash during sync, now all my apps are gone.

My laptop and iphone crashed during a sync. Laptop would lock up as soon as the phone was plugged in, and the phone started random reboots and freezes.
I reinstalled WinXP and itunes on the laptop, but still could not sync. The phone would come up "sync in progress", but then nothing happened. Left it sit overnight, and sync still would never complete.
Restored the phone to factory settings, and now everything seems fine. Only problem is that all of my downloaded apps are gone. I can see the history where I purchased them in the itunes store but they are not in itunes. If I try to reload them it wants me to pay for them again. Is there any way to recover previously purchased apps?

You can re-download purchased apps for free. Click on buy, click yes to I want to purchase, another popup will appear, you have already purchased, do you want to re-download, click yes.

Apple tv crashed during update

My apple tv has crashed during an update. I has got stuck on step 1 of 2 preparing to update.
I may have caused this by trying to use during update.
Should i unplug and start over
Thanks

You are not supposed to use while it is downloading and applying the update. It's very likely to have caused the issue. I don't think you can just unplug and start over, though you may try.
I would suggest grabbing a micro USB cable and restoring in iTunes, which will also download the latest update
http://support.apple.com/kb/HT4367

C6 Firmware crashed during update

Hello
I was updating my firmware of my newly bought nokia c6-00 and during the installation i faced outage of power due to load shedding in my city and now my device isn't working its not even booting its just blank black screen and when i tries to boot it up i just feels a minor vibration and that's it nothing more than that
i have nokia care point very far from my apartment basically my question is that can nokia make it working again ? It is in full 12 months warranty and this accident happened just after 2 days of my purchase
i am much worried about it and i have tried all the methods to get it back working which i have found out of nokia support discussions forum
i dont want to loss my expensive phone
Thank you and sorry for bad english
Hamza Butt
Hamza Butt

Unfortunately a power outage at just the wrong time during updating process means that there is now no alternative but to take device to a Nokia Care point to re-install the firmware.
Happy to have helped forum with a Support Ratio = 42.5

Ipod will not restore crashed during update

ipod crashed on update and will not work. it said to do a restore but I have tryed 2 times and both times the restore didn't work

I just did the install of 2.0.02 last and I had one dickens of a time restoring my library. Here is what happened to me. Right before doing the update it tells you that all of your music, videos etc.. will be removed from the Ipod Touch once the update is done installing. So I found a DVD and burned my library to it. Then I went ahead and did the install. It clean my Ipod Touch clean, but my iTunes library was still intact so I thought all will have to do is resync it but that didn't work. I tried and tried. I disconnected my external HD. Oh yeah by the way this is a new computer that I just bought and last night was the first time I used iTunes on it so I had to populate my library using iGadget.
Anyway, I realized that I didn't have manually manage my iTunes library unchecked I unchecked it and it began to sync the back up copy I had of my library. Did either of you back up your library before installing 2.02? Do you have a place where most of your music is stored outside of iTunes? You cannot have Manually manage library checked it won't restore if you do. Be aware though 96% of my cover art was gone with this restore. How annoying. I don't know if this is the information you were looking for but I hope I have been able to shed some light on the issue.

Bios recovery for HP dv5-1235dx/Vista (64-bit) crashed during update

My HP Pavillion dv5-1235dx which ran windows vista (64-bit) crashed while updating bios (after my old bios was deleted). I have tried the start+b+power trick to recover but that option did not work. HP Support suggests to create a usb key to install bios, however I have repeatedly failed in recovering/installing bios because the instructions are very limited. They mention a "create a usb key" option that I have yet to find that would make the key. After using the HP UEFI BIOS Update SoftPAQ and extracting files from the bios .exe file, I found the following:
1 folder (sp45138) with contents below
3602F21.fd
3603F21.fd
ding (wave sound)
InsydeFlash (application)
InsydeFlash (text document)
iscflash.dll
iscflash.sys
iscflashx64.sys
platform (configuration settings)
So, my questions are as follows:
Where is the mystery "create a usb key" button?
What files should I have installed on my usb drive?
Does anything have to be renamed or formatted?
Thanks for any help given!

Hello Ceelion21. I understand you're trying to recover your computer from a failed BIOS flash.
I see this question get asked a lot so I have made sure to bookmark the instructions which I found on another website. Here is a link.
You should be able to download the BIOS file from HP Support. I believe you'll need to use an application such as 7-Zip to extract the BIOS file and locate the *.FD file.
If this doesn't work you'll likely need to have the notebook repaired. If you'd like to inquire about a repair through HP Support and are in the US/Canada you can give them a call at 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
Let me know the result of the BIOS recovery. I hope you have an excellent night!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Computer crashed during update and now I can't access iTunes Store!

Hi! I was going to update my iTunes to the latest version, but my computer crashed halfway through. Ever since then, I can't access the iTunes store! I don't know whether trying to update it again would fix the issue?
Also, when choosing to update it brings me to the "download iTunes" page, it looks like the page you go to when you first download iTunes, and I don't want it to just download a new iTunes and not update my current one. I don't want it to affect my library.

Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
http://support.apple.com/kb/TS4526

Crashed during update; what to do now?

was asked to update to ios6, but now the iphone won't work, not even recognised by pc. what now?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Crash during update. Now pacman creates ldconfig errors.

When I was updating kde yesterday my laptop froze. I switched it on again and deleted the lock file for pacman.
I did a obligatory pacman -Syu and everything went fine except for
ldconfig: File /usr/lib/libkwalletbackend.so.4.11.0 is empty, not checked.
ldconfig: /usr/lib/libnepomukcore.so.4.11.0 is not an ELF file - it has the wrong magic bytes at the start.
ldconfig: File /usr/lib/libkwalletbackend.so.4 is empty, not checked.
ldconfig: /usr/lib/libnepomukcore.so.4 is not an ELF file - it has the wrong magic bytes at the start.
ldconfig: File /usr/lib/libkdeinit4_kcmshell4.so is empty, not checked.
ldconfig: File /usr/lib/libkdeinit4_kglobalaccel.so is empty, not checked.
ldconfig: File /usr/lib/libknotifyplugin.so is empty, not checked.
ldconfig: File /usr/lib/libmolletnetwork.so.4.11.0 is empty, not checked.
ldconfig: File /usr/lib/libmolletnetwork.so.4 is empty, not checked.
ldconfig: File /usr/lib/libmolletnetwork.so is empty, not checked.
ldconfig: File /usr/lib/libkdeinit4_kuiserver.so is empty, not checked.
ldconfig: File /usr/lib/libkdeinit4_kwalletd.so is empty, not checked.
ldconfig: /usr/lib/libnepomukcore.so is not an ELF file - it has the wrong magic bytes at the start.
ldconfig: File /usr/lib/libkwalletbackend.so is empty, not checked.
ldconfig: File /usr/lib/libkdeinit4_khelpcenter.so is empty, not checked.
at the end of the upgrade.
Kde wont start correctly.
Any suggestions on how to fix that?

Check which packages those files belong to, and re-install them.
An alternative would be to check /var/log/pacman.log to see which packages were in the crashed upgrade, and reinstall all of them.

Firefox crashed after flash update last night.tried to uninstall firefox and it crashed during uninstall.now when I try to reinstall firefox 8 it locks up on do a little housekeeping screen in set up. what do I do next?

this is not the first time I have had flash updates corupt my firefox, but this time I was unable to reinstall firefox. I am running windows XP Home service pack 3. AMD Athlon 64 processor 3500+ 2.21 GHZ with 3.25GB ram.

Is the Firefox program folder (C:\Program Files\Mozilla Firefox\) still there?
If so then try to delete that folder.
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

PC crash during update of iPod

I have an iPod touch 3G that I received for Christmas 2009 that I had connected to my PC (Windows XP Pro) for re-syncing files and was notified of an update to the iPod software. I started the download and during the update process my PC overheated and shut down. Now the iPod is always showing the Apple icon (the power switch does not turn the unit off) and the PC no longer recognizes the device when I attach it with the cable. Is there a way to reload the OS, or is my iPod toast?

Ok but frankly speaking this is very inefficient way of resolving this kind of issue. (Thankfully it doesn't require a reinstallation of OS)
Btw, I cleaned up some folders in Adobe install folder (also updated OS to 10.8.2, not because Aam crashed but due to other reasons) and now I'm through this issue
Thanks for the support!

My cat sat on the keyboard during update now the system is pale with apple in center and under that circling lines i cant either reboot or shut down.. Powering off only resumes the same. HELP

My Cat sat on the keyboard during regular updating of the system. First it went to hypo-slow with alot of beach ball action while i tried to power down for a restart and individually force quit most open apps. Restarted/Resumed same issue.. changed to( close open apps upon restart.).... Now it is light grey, apple icon in center nothing else but the rounding cursur under the middle/only apple icon..... just goes round and round...does not respond to any shutdowns other than power off..... Makes the regular start up noise and back to same routine.... PLease help if possible....
Thanks Tina Schlemer

Try booting to the recovery partition and running Disk Utility.
1, Boot while holding down the command and R keys (two keys).
see this page: http://www.apple.com/osx/recovery/
2. Run Disk Utility, select the hard drive in the left column, First Aid then click Repair Disk.
3. Quit DU and restart.
If that does not do it, you can reinstall the OS from the same screen as took you to DU.
(My cat has never been able to do what yours did. I think he is just trying to email his friends.)

ITunes crashed during sync, now Podcasts have sound but no video.

My wife has a 5th gen 30GB iPod. It has the latest system software from iPod Updater, and we're running the latest iTunes.
Yesterday she was doing a sync, and iTunes crashed on her in the middle of it. Now, even with an iPod Restore and reset, and a restart of her Windows XP machine, Podcasts won't play properly on the iPod. They play fine in iTunes, but only the audio portion plays on the iPod. Non-Podcast video (such as music videos) plays fine on the iPod.
What happened here? What's wrong?
Thanks for any help in solving this.

An update (and a solution):
Looks like the iTunes crash was only a clue as to what was happening elsewhere, and a slightly misleading clue at that.
Video Podcasts were placing themselves in the "Music" section on the iPod, and it was from there that we were attempting to play them. This worked just fine until iTunes's crash. After the crash, only the audio part would play.
It was only late last night that after lots of investigation my wife discovered that the video Podcasts were ALSO installing themselves into a "Videos > Video Podcasts" sub section!
It's stupidly obvious now, but was not yesterday: Video Podcasts will only play the audio portion when played from the "Music" section, but will play both audio and video when played from "Video > Video Podcasts". For some reason we had not discovered the "Video Podcasts" subsection until last night.
Then a second solution was discovered to have been necessary. One Podcast video still would not play properly, even from the correct section. This turned out to be due to a need to "Convert" it to play on the iPod. This page has the answer to that:
http://docs.info.apple.com/article.html?artnum=301461
iTunes online Help has all the answers to this, but we thought it was an iPod problem, and the iPod manual was no help at all. The answers to this in iTunes Help are found under:
"Browsing and watching videos"
and
"Converting a video to work with iPod"
It really helps to PRINT those two subjects, so you can refer to the paper page instead of trying to toggle back and forth between the iTunes screen and its Help screen.
I hope this topic helps someone else.

Crash during update. Now frozen.

Similar Messages

Maybe you are looking for