Crash during update to 6.1.2 - iTunes won't connect to the phone, stuck in recovery mode.
Latest update for iPhone 5 has put it into restore mode - iTunes doesn't acknowledge its existence. Anything I can do just to bring it back to life?
Are you running the very latest version of iTunes? Mine was quite old, and I think that may have been the problem. I think this because I managed to get my phone working again by borrowing my sister's macbook and using her iTunes (up-to-date) to restore my phone. Then I restored my phone to an iCloud backup. Worked for me, might work for you too.
Similar Messages
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I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?
READ the article from which the question was posted and follow all the troubleshooting steps.
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Itunes won't connect to the internet...HELP!
itunes won't connect to the internet everytime i try to accsess the itunes store it says there a connection error and that i need to check my connection. I know i am connected to the internet on SPRINT BROADBAND. What can i do?
I am having the same problem. Upgraded from 8.0.1 to 8.0.2 Everything worked fine before the upgrade. Since the upgrade I can connect to the internet but Itunes will not connect to the itunes store. Network is fine. There is no problem with my firewall. The problem is with upgrade to 8.0.2. I did a system restore to yesterday and itunes is back to 8.0.1 and is running fine. I tried the update again and back to the same old problem. Spent about 6 hours searching for the answer but I have found nothing. If I restore itunes back to 8.0.1 it works and connects to the itunes store. If I upgrade to 8.0.2 itunes will not connect to the itunes store.
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While downloading iOs7 on my iPhone 4 stopped with a screen indicating it needed to connect with iTunes. I can turn the phone off and on, but the screen with the iTunes and plug does not change. I tried connecting to my computer with iTunes open and the computer message indicated that the phone was in recovery mode. Any suggestions?
Yes. Plug it into your computer and restore it. Once it's in recovery mode, that's your only option.
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Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat -
My iphone4 has been stuck on the connect to itunes logo for a few hours. I connected it to itunes and it says that the iphone is on recovery mode and that I need to restore it to use it with itunes. I'm afraid that if I restore it I will loose everything help please!!
AT this point whatever data you have on yoru phone is already gone since it is in recovery mode.
However you can restore from your backup, when your phone reboots from recovery.
YOu do have a backup right? -
I was updating my iphone 4 to ios6 but the phone has entered recovery mode, have i lost all my data.
How do i find out if my picture were backedup to the icloudDid you fail to make sure that everything was on your computer before updating?
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My itunes won't connect to the itunes server. Can someone help?
My itunes won't connect to the itunes server. Can someone help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
When you repost, you'll need to include a lot more informaton about your system and the exact nature of the problem. As it is, there's nothing for anyone to base a diagnosis on.
Regards. -
My iTunes won't connect to the iTunes store why?
My iTunes won't connect to the iTunes store why?
Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes
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After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
After the last update my iTunes won't connect to the store
I'm not sure what happened but after my iTunes updated to version 10.5 I can't connect to the store. I called in once and the person had me uninstall itunes and a few other things and then reinstall and it worked for a day and then iTunes updated again for some reason and once again I can't connect to the store. Any suggestions?
Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes
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Attempting to update Iphone. It gave me a picture that looks like it wants me to attatch the phone to the computer with my itunes. Noe itunes is tellime me my phone is in recovery mode and wants me to restore my phone before it can be used with itunes. should i do this? will I loose all my pictures/contacts/songs?
You don't have a choice. Anything that was on the phone is already gone. hopefully, you've been backing up on a regular basis. If you had iCloud backups turned on, the backups should be automatic.
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Phone stuck in recovery mode- Itunes not recognizing phone so cant' restore
Please help. Im snowed in with no phone. I accidentally tried to update my 3gs to the latest software before updating my itunes. Now it is stuck in "recovery mode" showing the itunes logo and cord icon.
So I successfully updated itunes but it does not recognize my phone. I have tried restarting the computer, hard starting my phone, changed usb ports. When i plug the phone into the usb, my computer recognizes it and launches the "new hardware wizard". I tried having windows find the software but it never finds anything.
im not sure what else to do. I cant even get apple to help because i don't have a phone.If all else fails, try the steps I listed in my post below:
http://discussions.apple.com/thread.jspa?threadID=2325175
I had the same problem, after a few days of troubleshooting this was what finally got me working again! -
Newest iphone update 6.1.2 failure, phone stuck in recovery mode feb 20, 2013 HELPPP
February 21, 2013 i just tried to update my 4S and now it says it couldn't connect to server and it's stuck in recovery mode and i must restore it!!!! HELP?!?!
Hello Puppetbasher,
Thanks for the question, and welcome to Apple Support Communities.
That definitely sounds frustrating. The following article outlines restore error -1:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
Thanks,
Matt M. -
TS1717 Itunes won't connect to the store
Since like the middle of december I can't get my itunes browser to connect to the store. Any Ideas?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.
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