Crash/Freeze all programs

Every 2 hours or so all my programs/finder freeze and then crash. Force quit dosen't work and the only way to sort it out it to turn my mac off and on again. Then 2 hours later the whole thing happens again....
I have recently upgraded to 10.5.4 via the combo installer form Apple's website. I have run the disk permissions and no problems where found.
Can anyone help? or has anyone has this problem?
Cheers in advance!
Message was edited by: andyj4308

Do you have a AirPort Extreme card installed? I have a 1GHz PowerBook G4 that has the same symptoms as documented here: http://discussions.apple.com/thread.jspa?threadID=1629216&stqc=true
Can you look in Console.app and see if there's something in system.log or console.log that points to what's causing these freezes?

Similar Messages

IMac freeze, all programs

Hello,
First post here, but then again its my first problem with my mac since 9months
Everything worked fine till 4 hours ago. Imac froze while I was browsing ebay, I had to do a hard reset with the powerbutton.
If I open safari now it crashes/freezes instant and it gives me the color wheel instead of my mouse pointer. It doesn't go away and I can not do anything else but a hard reset over and over.
I already did a hardware test from the dvd, no problems found.
I already did the PRAM/NVRAM reset, nothing changed
I already did a disk check in Disk Utility, (wich doesn't crash =/)giving me no errors or problems.
I installed the 1.0 update from the website that should fix functionallity problems, nothing changed.
edit: I now did a check with Techtool Deluxe, no problems found also
What to do now?
Thanks and sorry forthe bad english.
Message was edited by: Fascinerend

HI,
Try Safari maintenance.
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
from the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
More help here ...
Mac OS: Web Browser Quits Unexpectedly or Stops Responding
Safari add-ons can cause performance issues or other situations
Repair disk permissions:
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Your English is excellent.
Carolyn

MacBook Pro crashing / freezing all the time

Hi,
Earlier this year (2014) I bought a new MacBook Pro from the Apple Store and have been plagued by it repeatedly crashing. If anyone can help me get to the root of the problem then that would be very much appreciated.
The model is a MacBook Pro 13" / 2.5GHz / 4GB RAM / 500GB hard drive / OS X 10.9.5. The entry model mac, not retina.
It's probably worth pointing out that I have not done anything with it that might explain the crashing (e.g. installed non-mac products, spilled anything on it, travelled with it, thrown into under a bus, etc).
From the point at which I got it, it has intermittently crashed. Usually when browsing the internet, the cursor will turn into a spinning beachball that stops me from clicking on anything, the cursor then disappears and the grey circular loading diagram appears at the bottom of the screen (the one that shows on start up, just above the dock). The screen does not grey out or anything, whatever was showing on the screen before it crashed will still be showing, but the loading diagram will be overlaid. The loading circle spins for varying amounts of time but never recovers, it always eventually just permanently freezes. At which point there is nothing I can do but hold down the power button to restart the thing.
Originally I thought it was because I had too many programmes open but it even freezes when only google chrome is open and nothing else. I followed the online troubleshooting steps but that made no difference. I spoke to apple support via chat on a number of occasions and followed their advice to the letter. This included somebody remotely viewing my desktop and getting me to 'verify the disk', which flagged no issues. We then did a back-up and erased and re-installed the operating system. Again this made no difference. Virus scans and other trouble shooting measures have not flagged anything up either.
I have been to the 'genius' bar with it twice now (the first time was not because it froze but because it simply cut out one day and would not charge or turn on). The second time was for the freezing. We opened some tabs in chrome and simultaneously observed the memory usage in activity monitor. It looked like chrome was taking up pretty much all of the RAM and they said this may be something to do with it. The fix they recommended was to stop using chrome and only use safari which is 'optimised' for usage with macs. That was two weeks ago. I have only been using safari since then but it still crashes. Most recently it crashed with only around 5 safari tabs and no other programmes open.
My most recent encounter with the apple support wizards resulted in nothing more than sarcastic comments about why I was reluctant to erase and install the operating system for a third time. They said there was nothing more they could do so I'll have to wait for another appointment with the genius bar - that'll take a month or so, hence why I am on here.
I'm getting to my wit's end with it. My old £200 Toshiba could operate with 5 times the number of tabs open and was only a fifth of the price.
As I mentioned, any solutions - or ways of identifying what the problem actually is - would be greatly appreciated.
Many thanks,

Dear Linc,
I have the same problem. Below is the result of running the script. I am grateful for any pointers.
Many thanks
Start time: 16:52:39 12/29/14
Model Identifier: MacBookAir6,2
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 22 minutes
Root access: No
Diagnostic reports
 2014-12-29 Google Chrome hang
 2014-12-29 Safari hang x2
Log
 Dec 29 16:26:29 process Dropbox109[350] caught causing excessive wakeups. Observed wakeups rate (per sec): 814; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 102198
 Dec 29 16:26:31 process com.apple.WebKit[440] caught causing excessive wakeups. Observed wakeups rate (per sec): 1745; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66323
 Dec 29 16:26:42 process Messages[223] caught causing excessive wakeups. Observed wakeups rate (per sec): 918; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 141623
 Dec 29 16:26:46 process Microsoft Databa[298] caught causing excessive wakeups. Observed wakeups rate (per sec): 868; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 131520
 Dec 29 16:26:55 process syncdefaultsd[246] caught causing excessive wakeups. Observed wakeups rate (per sec): 536; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 89543
 Dec 29 16:27:00 process Mail[224] caught causing excessive wakeups. Observed wakeups rate (per sec): 261; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45203
 Dec 29 16:27:20 process Install in Progr[467] caught causing excessive wakeups. Observed wakeups rate (per sec): 39949; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 684910
 Dec 29 16:27:20 process Dropbox109[456] caught causing excessive wakeups. Observed wakeups rate (per sec): 41050; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 1843892
 Dec 29 16:27:20 process warmd_agent[468] caught causing excessive wakeups. Observed wakeups rate (per sec): 39848; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 683599
 Dec 29 16:30:29 jnl: b(1, 4): replay_journal: from: 20515840 to: 6814720 (joffset 0x11502000)
 Dec 29 16:30:29 jnl: b(1, 4): journal replay done.
 Dec 29 16:30:30 com.apple.xpc.launchd.domain.pid.virusbarrierd.67: Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 107: Malformed bundle, taint = missing executable
 Dec 29 16:30:31 com.avast.uninstall: Service setup event to handle failure and will not launch until it fires.
 Dec 29 16:30:52 com.avast.userinit: Service setup event to handle failure and will not launch until it fires.
 Dec 29 16:30:56 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.336: Path not allowed in target domain: type = pid, path = /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/XPCServices/com.apple.PhotoApps.DevicePropertyReader.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app
 Dec 29 16:30:56 com.apple.xpc.launchd.domain.pid.om.apple.photostream-agent.336: Path not allowed in target domain: type = pid, path = /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/XPCServices/com.apple.PhotoApps.DevicePropertyReader.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app
 Dec 29 16:34:31 process Mail[276] caught causing excessive wakeups. Observed wakeups rate (per sec): 274; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 62820
 Dec 29 16:34:31 process Dropbox109[350] caught causing excessive wakeups. Observed wakeups rate (per sec): 764; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 167269
 Dec 29 16:34:48 process Safari[272] caught causing excessive wakeups. Observed wakeups rate (per sec): 228; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 56184
 Dec 29 16:34:54 process com.apple.WebKit[295] caught causing excessive wakeups. Observed wakeups rate (per sec): 1345; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 337154
 Dec 29 16:34:57 process syncdefaultsd[496] caught causing excessive wakeups. Observed wakeups rate (per sec): 45785; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 366777
 Dec 29 16:34:57 process nsurlstoraged[255] caught causing excessive wakeups. Observed wakeups rate (per sec): 389; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 100196
 Dec 29 16:34:57 process spindump_agent[316] caught causing excessive wakeups. Observed wakeups rate (per sec): 465; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 113844
 Dec 29 16:40:29 com.avast.update: Service setup event to handle failure and will not launch until it fires.
 Dec 29 16:50:29 com.avast.update: Interval spawn of service failed: 139: Service cannot presently execute
kexts
com.intego.virusbarrier.kext.realtime (928)
net.kromtech.kext.Firewall (2.3.7)
Agents
 com.avast.home.userinit
com.intego.commonservices.taskmanager
com.intego.virusbarrier.alert
 com.avast.userinit
com.intego.netupdate.agent
com.anchorfree.hsshelper-mac
 com.adobe.ARM.UUID
com.apple.photostream-agent
com.jdibackup.JustCloud.autostart
com.jdibackup.JustCloud.notify
com.intego.commonservices.uninstaller
com.hp.devicemonitor
com.oracle.java.Java-Updater
com.intego.commonservices.integomenu
com.huawei.HWPortCfg.plist
 com.zeobit.MacKeeper.Helper
com.google.keystone.user.agent
 com.adobe.ARM.UUID
com.apple.AirPortBaseStationAgent
Startup items
/Library/StartupItems/HWNetMgr/HWNetCfg
/Library/StartupItems/HWNetMgr/HWNetMgr
/Library/StartupItems/HWNetMgr/StartupParameters.plist
/Library/StartupItems/HWPortDetect/HWPortCfg
Bundles
/System/Library/Extensions/hp_fax_io.kext
 - com.hp.kext.hp-fax-io
/System/Library/Extensions/hp_io_printerclassdriver_enabler.kext
 - com.hp.hpio.hp-io-printerclassdriver-enabler
/System/Library/Extensions/JMicronATA.kext
 - com.jmicron.JMicronATA
/System/Library/Extensions/MBBDataCardDriver.kext
 - com.MBB.driver.MBBDataCardDriver
/Library/Extensions/hp_io_printerclassdriver_enabler.kext
 - com.hp.hpio.hp-io-printerclassdriver-enabler
 /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
 - com.AdobeAAMDetectLib.AdobeAAMDetect
 /Library/Internet Plug-Ins/AdobePDFViewer.plugin
 - com.adobe.acrobat.pdfviewer
 /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
 - com.adobe.acrobat.pdfviewerNPAPI
 /Library/Internet Plug-Ins/Flash Player.plugin
 - N/A
 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
 - com.oracle.java.JavaAppletPlugin
 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
 - com.microsoft.sharepoint.browserplugin
 /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
 - com.microsoft.sharepoint.webkitplugin
 /Library/Internet Plug-Ins/Silverlight.plugin
 - com.microsoft.SilverlightPlugin
/Library/PreferencePanes/Citrix Online Plug-in.prefPane
 - com.citrix.StandAlone
/Library/PreferencePanes/Flash Player.prefPane
 - com.adobe.flashplayerpreferences
/Library/PreferencePanes/JavaControlPanel.prefPane
 - com.oracle.java.JavaControlPanel
/Library/ScriptingAdditions/Adobe Unit Types.osax
 - N/A
/Library/Spotlight/iViewCatalogImporter.mdimporter
 - com.iview.iviewcatalogimporter
 Library/Address Book Plug-Ins/SkypeABDialer.bundle
 - com.skype.skypeabdialer
 Library/Address Book Plug-Ins/SkypeABSMS.bundle
 - com.skype.skypeabsms
Library/Caches/com.apple.Safari/Extensions/AdBlock.safariextension
 - com.betafish.adblockforsafari
Library/Caches/com.apple.Safari/Extensions/Awesome Screenshot.safariextension
 - com.diigo.safari.awesomeScreenshot
Library/Caches/com.apple.Safari/Extensions/clea.nr Videos.safariextension
 - com.CleanYouTube200okconsulting.safariextension
Library/Caches/com.apple.Safari/Extensions/wrc.safariextension
 - com.avast.wrc
 Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
 - com.Google.GoogleEarthPlugin.plugin
Library/PreferencePanes/Hazel.prefPane
 - com.noodlesoft.Hazel
App extensions
com.wunderkinder.wunderlistdesktop.sharingextension
 com.wunderkinder.wunderlistdesktop.todayextension
com.getdropbox.dropbox.garcon
Apps
/Applications/Dropbox.app
/Applications/Google Drive.app
Contents of /Library/LaunchAgents/HWPortCfg.plist (checksum 1745362745)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.huawei.HWPortCfg.plist</string>
 <key>OnDemand</key>
 <false/>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/StartupItems/HWPortDetect/HWPortCfg</string>
 </array>
 <key>RunAtLoad</key>
 <true/>
 </dict>
 </plist>
Contents of /Library/LaunchAgents/com.avast.userinit.plist (checksum 84920623)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.avast.userinit</string>
 <key>Program</key>
 <string>/Library/Application Support/Avast/hub/userinit.sh</string>
 <key>KeepAlive</key>
 <false/>
 <key>RunAtLoad</key>
 <true/>
 <key>AbandonProcessGroup</key>
 <true/>
 </dict>
 </plist>
Contents of /Library/LaunchAgents/com.intego.commonservices.integomenu.plist (checksum 1276779959)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <dict>
 <key>SuccessfulExit</key>
 <false/>
 </dict>
 <key>Label</key>
 <string>com.intego.commonservices.integomenu</string>
 <key>LimitLoadToSessionType</key>
 <string>Aqua</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/commonservices.bundle/Contents/MacOS/IntegoMenu.app/Con tents/MacOS/IntegoMenu</string>
 </array>
 <key>RunAtLoad</key>
 <true/>
 <key>MachServices</key>
 <dict>
 <key>com.intego.commonservices.integomenu</key>
 <true/>
 </dict>
 </dict>
 ...and 1 more line(s)
Contents of /Library/LaunchAgents/com.intego.commonservices.taskmanager.plist (checksum 2770223182)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <false/>
 <key>LimitLoadToSessionType</key>
 <string>Aqua</string>
 <key>WatchPaths</key>
 <array>
 <string>/Library/Intego/TaskManager/.start</string>
 </array>
 <key>Label</key>
 <string>com.intego.commonservices.taskmanager</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/TaskManager/TM_Notifier.app/Contents/MacOS/TM_Notifier< /string>
 </array>
 </dict>
 </plist>
Contents of /Library/LaunchAgents/com.intego.commonservices.uninstaller.plist (checksum 190387482)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <false/>
 <key>LimitLoadToSessionType</key>
 <string>Aqua</string>
 <key>WatchPaths</key>
 <array>
 <string>/Applications/</string>
 <string>/Applications/Intego/</string>
 </array>
 <key>Label</key>
 <string>com.intego.commonservices.uninstaller</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/Intego Uninstaller.app/Contents/MacOS/Intego Uninstaller</string>
 </array>
 </dict>
 </plist>
Contents of /Library/LaunchAgents/com.intego.netupdate.agent.plist (checksum 1570577179)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.intego.netupdate.agent</string>
 <key>LimitLoadToSessionType</key>
 <array>
 <string>LoginWindow</string>
 <string>Aqua</string>
 </array>
 <key>OnDemand</key>
 <false/>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/PrivilegedHelperTools/NetUpdateAgent.app/Contents/MacOS/NetUpd ateAgent</string>
 </array>
 </dict>
 </plist>
Contents of /Library/LaunchAgents/com.intego.virusbarrier.alert.plist (checksum 397299966)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.intego.virusbarrier.alert</string>
 <key>LimitLoadToSessionType</key>
 <string>Aqua</string>
 <key>RunAtLoad</key>
 <true/>
 <key>WatchPaths</key>
 <array>
 <string>/Library/Intego/virusbarrier.bundle/Contents/Resources/start_alert</str ing>
 </array>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/virusbarrier.bundle/Contents/MacOS/VirusBarrier Alert.app/Contents/MacOS/VirusBarrier Alert</string>
 </array>
 <key>MachServices</key>
 <dict>
 <key>com.intego.virusbarrier.alert</key>
 <true/>
 </dict>
 </dict>
 </plist>
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3285446522)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
 <array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
 </array>
 <key>StartCalendarInterval</key>
 <dict>
 <key>Hour</key>
 <integer>16</integer>
 <key>Minute</key>
 <integer>18</integer>
 <key>Weekday</key>
 <integer>1</integer>
 </dict>
 <key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
 </dict>
 ...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.avast.init.plist (checksum 17654464)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <false/>
 <key>AbandonProcessGroup</key>
 <true/>
 <key>Label</key>
 <string>com.avast.init</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Application Support/Avast/hub/init.sh</string>
 </array>
 <key>RunAtLoad</key>
 <true/>
 <key>StandardErrorPath</key>
 <string>/dev/null</string>
 <key>StandardOutPath</key>
 <string>/dev/null</string>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.avast.uninstall.plist (checksum 3425227779)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <dict>
 <key>PathState</key>
 <dict>
 <key>/Applications/Avast.app</key>
 <false/>
 </dict>
 </dict>
 <key>AbandonProcessGroup</key>
 <true/>
 <key>Label</key>
 <string>com.avast.uninstall</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Application Support/Avast/hub/autouninstall.sh</string>
 </array>
 <key>RunAtLoad</key>
 <false/>
 <key>StandardErrorPath</key>
 <string>/dev/null</string>
 <key>StandardOutPath</key>
 ...and 3 more line(s)
Contents of /Library/LaunchDaemons/com.avast.update.plist (checksum 3870293393)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>KeepAlive</key>
 <false/>
 <key>AbandonProcessGroup</key>
 <true/>
 <key>Label</key>
 <string>com.avast.update</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Application Support/Avast/components/update/update.sh</string>
 </array>
 <key>StartInterval</key>
 <integer>600</integer>
 <key>ThrottleInterval</key>
 <integer>10800</integer>
 <key>RunAtLoad</key>
 <false/>
 <key>StandardErrorPath</key>
 <string>/dev/null</string>
 <key>StandardOutPath</key>
 <string>/dev/null</string>
 </dict>
 ...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.intego.commonservices.daemon.integod.plist (checksum 3331282155)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.intego.commonservices.daemon.integod</string>
 <key>RunAtLoad</key>
 <true/>
 <key>KeepAlive</key>
 <true/>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/integod</string>
 </array>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.intego.commonservices.daemon.taskmanager.plist (checksum 2890455724)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>Label</key>
 <string>com.intego.commonservices.daemon.taskmanager</string>
 <key>RunAtLoad</key>
 <true/>
 <key>KeepAlive</key>
 <true/>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/TaskManager/TaskManagerDaemon</string>
 </array>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.intego.commonservices.icalserver.plist (checksum 1036205248)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
 <key>ServiceIPC</key>
 <true/>
 <key>Label</key>
 <string>com.intego.commonservices.icalserver</string>
 <key>Sockets</key>
 <dict>
 <key>Listeners</key>
 <dict>
 <key>SockNodeName</key>
 <string>127.0.0.1</string>
 <key>SockServiceName</key>
 <string>47807</string>
 <key>SockFamily</key>
 <string>IPv4</string>
 </dict>
 </dict>
 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/IntegoiCalServer</string>
 </array>
 </dict>
 ...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.intego.commonservices.metrics.kschecker.plist (checksum 500882172)
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 <key>RunAtLoad</key>
 <true/>
 <key>StartInterval</key>
 <integer>86400</integer>
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 </plist>
Contents of /Library/LaunchDaemons/com.intego.netupdate.daemon.plist (checksum 698519948)
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 <key>ProgramArguments</key>
 <array>
 <string>/Library/Intego/netupdated.bundle/Contents/Resources/com.intego.netupda ted</string>
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 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.intego.virusbarrier.daemon.emlparser.plist (checksum 3875365843)
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 <key>Label</key>
 <string>com.intego.virusbarrier.daemon.emlparser</string>
 <key>ProgramArguments</key>
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 </array>
 <key>MachServices</key>
 <dict>
 <key>com.intego.virusbarrier.daemon.emlparser</key>
 <true/>
 </dict>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.intego.virusbarrier.daemon.logger.plist (checksum 1390371758)
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 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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 </dict>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.intego.virusbarrier.daemon.plist (checksum 2263010952)
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 <dict>
 <key>Label</key>
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 </dict>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.intego.virusbarrier.daemon.scanner.plist (checksum 3058859818)
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 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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 <dict>
 <key>Label</key>
 <string>com.intego.virusbarrier.daemon.scanner</string>
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 <key>MachServices</key>
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 </dict>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.mackeeper.AntiVirus.plist (checksum 2747479378)
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 <dict>
 <key>Disabled</key>
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 <key>Label</key>
 <string>com.mackeeper.AntiVirus</string>
 <key>Program</key>
 <string>/Library/Application Support/MacKeeper/AntiVirus.app/Contents/MacOS/AntiVirus</string>
 <key>OnDemand</key>
 <false/>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.torch.update.agent.plist (checksum 2884032329)
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 <dict>
 <key>Label</key>
 <string>com.torch.update.agent</string>
 <key>StandardOutPath</key>
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 <string>/var/log/TorchUpdater.log</string>
 <key>ProgramArguments</key>
 <array>
 <string>/usr/local/libexec/TorchUpdater</string>
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 <key>RunAtLoad</key>
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 <key>KeepAlive</key>
 <false/>
 <key>StartInterval</key>
 <integer>1800</integer>
 </dict>
 </plist>
Contents of /Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (checksum 3798729423)
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 <key>Label</key>
 <string>com.zeobit.MacKeeper.plugin.AntiTheft.daemon</string>
 <key>Program</key>
 <string>/Library/Application Support/MacKeeper/MacKeeperATd</string>
 <key>OnDemand</key>
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 </dict>
 </plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 394026997)
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 <dict>
 <key>Label</key>
 <string>com.adobe.ARM.UUID</string>
 <key>ProgramArguments</key>
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 <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
 <string>semi-auto</string>
 </array>
 <key>RunAtLoad</key>
 <true/>
 <key>StartInterval</key>
 <integer>12600</integer>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 4116814193)
 <?xml version="1.0" encoding="UTF-8"?>
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 <dict>
 <key>Label</key>
 <string>com.adobe.ARM.UUID</string>
 <key>ProgramArguments</key>
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 <string>semi-auto</string>
 </array>
 <key>RunAtLoad</key>
 <true/>
 <key>StartInterval</key>
 <integer>12600</integer>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.avast.home.userinit.plist (checksum 1055595367)
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 <dict>
 <key>Label</key>
 <string>com.avast.home.userinit</string>
 <key>ProgramArguments</key>
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 </array>
 <key>KeepAlive</key>
 <false/>
 <key>RunAtLoad</key>
 <true/>
 <key>EnableGlobbing</key>
 <true/>
 <key>AbandonProcessGroup</key>
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 </dict>
 </plist>
Contents of Library/LaunchAgents/com.google.keystone.agent.plist (checksum 2855546243)
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 <dict>
 <key>Label</key>
 <string>com.google.keystone.user.agent</string>
 <key>LimitLoadToSessionType</key>
 <string>Aqua</string>
 <key>ProgramArguments</key>
 <array>
 <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
 <string>-runMode</string>
 <string>ifneeded</string>
 </array>
 <key>RunAtLoad</key>
 <true/>
 <key>StartInterval</key>
 <integer>3523</integer>
 <key>StandardErrorPath</key>
 <string>/dev/null</string>
 <key>StandardOutPath</key>
 <string>/dev/null</string>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist (checksum 2966143524)
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 <dict>
<key>Label</key>
<string>com.jdibackup.JustCloud.autostart</string>
<key>ProgramArguments</key>
 <array>
<string>open</string>
<string>/Applications/JustCloud.app/Contents/Resources/Utility.app</string>
<string>-n</string>
<string>--args</string>
<string>9</string>
<string>-l</string>
 </array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/JustCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/JustCloud/lagent_err.log</string>
<key>RunAtLoad</key>
 <true/>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist (checksum 1673226260)
 <?xml version="1.0" encoding="UTF-8"?>
 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
 <plist version="1.0">
 <dict>
<key>Label</key>
<string>com.jdibackup.JustCloud.notify</string>
<key>ProgramArguments</key>
 <array>
<string>open</string>
<string>/Applications/JustCloud.app/Contents/Resources/Utility.app</string>
<string>--args</string>
<string>7</string>
<string>1</string>
 </array>
<key>StandardOutPath</key>
<string>/Users/USER/Library/Logs/JustCloud/lagent_out.log</string>
<key>StandardErrorPath</key>
<string>/Users/USER/Library/Logs/JustCloud/lagent_err.log</string>
<key>StartInterval</key>
<integer>1200</integer>
<key>RunAtLoad</key>
 <false/>
 </dict>
 </plist>
Contents of Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist (checksum 3328303008)
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 <key>Disabled</key>
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 <key>EnvironmentVariables</key>
 <dict>
 <key>ZBTimeStamp</key>
 <string>20141124160414</string>
 </dict>
 <key>Label</key>
 <string>com.zeobit.MacKeeper.Helper</string>
 <key>LimitLoadToSessionType</key>
 <string>Aqua</string>
 <key>OnDemand</key>
 <false/>
 <key>Program</key>
 <string>/Applications/MacKeeper.app/Contents/Resources/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper</string>
 </dict>
 </plist>
DNS: 203.113.188.1
User login items
 iTunesHelper
 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
 Dropbox
 - /Applications/Dropbox.app
AdobeResourceSynchronizer
 - /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app
 Google Drive
 - /Applications/Google Drive.app
 HotstockedPrecision
 - missing value
 Alfred 2
 - /Applications/Alfred 2.app
 HazelHelper
 - /Users/USER/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.a pp
Safari extensions
 AdBlock
 Awesome Screenshot
 avast! Online Security
 clea.nr Videos
Restricted files: 573
Lockfiles: 9
Elapsed time (s): 170

Firefox lags/crashes/freeze All in One!

I'd just reformatted my laptop and installed a fresh copy of the latest firefox. Then, I found that things weren't right as it keeps lagging/freezing and crashes from time to time especially when you're opening a few new tabs at once. Since the previous firefox worked fine, I thought it might be the latest version having problems, so I downloaded the older version and even upgraded to the current 20.0 beta but all failed!
Right now, I have no clue if it's the problem of my computer or firefox itself. Other browsers worked perfectly fine chrome etc except firefox.

Hello natalieabby, try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and check it again.
(If works in Windows Safe mode then you have a problem with other software, like security software[antivirus, firewall] or a system driver, that is running on your computer).
thank you

I have files that freeze my programs whenever I try to open ANY file. Is there a way to find the exact files causing the crash?

I have files that are freezing my programs (adobe; after effect and photoshop, as well as maxon cinema 4d). Whenever I try to import ANY file from within the program it doen't even let me select the file I need before freezing. I have moved all files off my desktop and into my dropbox, and it now allows me to import files/search for files on the desktop but NOT dropbox, once I go to dropbox it freezes again. I am assuming there are files within dropbox now that are crashing my programs. The problem is I have a lot of files in there and would like to remove the corrupt ones so that I can use my programs without freezing. Is there a way to find the exact files causing the crash?
This has happened a couple of times and each time I have to move all my files off my desktop, so there must be a type of file doing this, I just don't know what files they are.
Mac Book Pro 15" running OSX 10.9
Processor 2.3 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro 1024 MB
ANY help would be greatly appreciated! It is making it really hard to get work done. THANKS!

This error sounds to me like you have/had BootCamp Windows installed and then removed, posible ?
If so (and even if not so), try restating your MBA while holding down the alt/option-key until you get to the Boot Selection Screen.
Choose to boot OSX.
Once in OSX go to System Preferences then Startup Volume and set your OSX to be the default.
Hope it helps
Stefan

My computer crashed necessitating re-install of op sys and all programs including iTunes. At the iTunes store when I click a song in my library get error message "can't find, do you want to search?" What's happening? How can I listen to my library on this

My computer crashed necessitating re-install of operating sys and all programs including iTunes. When I click on a song in my library I get an error message "can't find this song, want to search?" What gives? How can I listen to songs in my library on this computer now?

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

I recently upgraded to ML and now I find that CS5.5 programs crash unexpectedly all the time. Help

I recently upgraded to ML and now I find that CS5.5 programs crash unexpectedly all the time. Is anyone else having this issue and what's the best way to resolve this. Help.

You might check and see if there are any Console entries about what happened when you attempted to launch a CS 5.5 app.
Adobe links its apps with the particular volume on which it is running, and altho' I can't recall specifics, I know in the past I have had to reset Adobe's settings after OS upgrade. I do recall that it's a fairly easy procedure; just don't exactly recall what it is.
BTW, CS 4 runs on Mountain Lion for me.

Satellite Pro M10 freeze and crash with some programs

Hi
I have a Satellite Pro M10...
a few weeks ago it's freeze and crash with some programs like wmpayer, messenger... I delivered it in the authorized agent and they had not detected no problem.
Already I formatted it some times, but the problem continues.
Some ideia of what it can be?
Thanks

Hello,
Sounds to me like you could have a Motherboard problem. Formatting it takes away the chances of it being a software issue. Try taking out 1 stick of ram and testing it with that. If it continues to crash, take out that stick and try the other one. If it does it with both RAM then those are ok. HDD is not the culprit, so now it could either be processor or MB. Find a program to measure the heat of the notebook and run some heavy programs to make it overheat. If the temperature goes up and then it crashes, it could just be overheating. If it continues without overheating you either have a problematic CPU or MB. Hope this helps.

Macbook pro crashes (as windows crashes explorer.exe) and closes all programs

Hi,
My macbook pro mid 2010 is crashing every time. It goes blue screen and start again with all programs closed. I don't know what is happening. Please Help me.

Hi,
My macbook pro mid 2010 is crashing every time. It goes blue screen and start again with all programs closed. I don't know what is happening. Please Help me.

Firefox Crashing/Freezing Constantly and Resetting to Defaults

For the past few weeks, I have been having a lot of issues with Firefox crashing. Every time I try to open up a new tab or load a web page it will freeze. Sometimes this is only for a few minutes, while other times this lasts up to an hour and I have no choice but to close the program out using the task manager, as any attempts to close it normally fail. This is most prevalent within the first few minutes after I launch Firefox, and the program has been slow in this regard for quite a while, though usable after waiting a few minutes for it to fully load. As I stated though, for the past few weeks it has been completely locking up and crashing when this happens, and it continues to happen after I have already loaded web pages and try to open new ones.
I tried a complete fresh install, and the problem was fixed for a few days, however, after going for a couple of days without internet access and trying to get online again, the problem returned even worse than before. More than that, now from time to time my Firefox completely resets to default settings, clearing out my "New Tab" page's pinned tabs, as well as removing whichever theme I had applied.
This glitch has rapidly made Firefox unusable for me, which makes me very upset as I far prefer it to Google Chrome. While I don't know that it would help discern the issue, below is also a list of all the extensions I have installed as well as the plugins I have that are always active, (with all my other plugins either being disabled or "ask to activate"). With the exception of "Adblock Edge", I have had all the extensions installed for several months with no issues. "Adblock Edge" itself I only installed after uninstalling and reinstalling Firefox to try and fix my issue. My current Firefox version is 35.
Extensions:
Adblock Edge 2.1.7
DownloadHelper 4.9.24
Private Tab 0.1.7.3
Adblock Plus 2.6.7
Plug Ins:
Shockwave Flash 16.0.0.296
Unity Player 4.6.1.51269

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

MBP 2011 Crash/Freeze/Restart

Recently, my 15-inch, Early 2011 MacBook Pro has started crashing/freezing/restarting/whatever-the-right-terminology-is. It's a 2GHz Intel Core i7, 8GB 1333MHz DDR3 RAM (I upgraded it). Graphics card is AMD Radeon HD 6490M 256MB, or the Intel 3000 that comes integrated. 500GB HDD. I'm running OS X 10.9.4.
What happens is one of several things: it stops whatever it was doing and shows me a screen that has thin, vertical green and black stripes on it. It stays like this until I shut down the computer by hitting the power button. No keys or moving the mouse does anything. Sometimes, it will show graphical glitches that change for about 5 seconds before freezing on one and forcing me to shut down the computer. The last two times it has frozen, the screen just went black. The screen was still on, it just showed all black. Again, nothing I can do will unfreeze it, I have to shut it down.
It has shut down under several circumstances: I am playing a videogame, such as Hearthstone or Civ V (always with lowest graphics settings and not in fullscreen), watching Netflix/YouTube, or recently, just browsing the internet or typing on Skype. The problem started occurring only when I had been using the laptop for a few hours. Now, it will do this even if I have only used it for 15-30 minutes. It doesn't occur all of the time, so I've been having trouble determining the cause.
I called AppleCare, and they had me do some sort of re-route where I shut down the computer and held down a few keys before restarting it. This did not fix the problem.
If anyone can provide me with some help, that would be great. I can provide more details and answer any questions.
Thanks!

If there is nothing else shown on the page other than your verified purchase date and that your limited warranty has expired, then I would guess that it is not covered. Your best bet, just to be sure would be to contact Apple and have them check manually.
The serial number of each machine is unique and can identify when the MacBook Pro was manufactured, which is how Apple decide whether or not your machine is eligible for cover within the extension program as it only covers machines manufactured from and to a certain date.
The symptoms on the repair extension page are as follows:
Distorted or scrambled video on the computer screen
No video on the computer screen (or external display) even though the computer is on
Computer restarts unexpectedly
The fact that you've described that your MacBook Pro restarts with GPU Panic errors would imply that it is actually experiencing the issue covered by the extension program, so I would contact Apple and find out whether or not it is covered by the extension program.
Thanks,
Oliver
Apple Certified Mac Technician
Apple Certified Associate - Mac Integration 10.9

Logic pro crashes / freezes after running about a hour after updating

Hope anyone can help me.
I use G5 powermac.
Had 10.3.x running with Pro6 with no problems (because of that I'm a big mac fan
I updated to Pro7.2.x and also to OSX 10.4.8 when the problem started
It's a strange problem, it seems something happens in my computer after a period of time.
Logic is always crashing / freezes after working with it for about 1 hour (not sure exact time). When I just leave my mac on for the same period of time not running logic and start up Logic later it also freezes imidiately. But only logicpro seems to have this problem. All other programs working well.
I need to restart my computer to start working again and then again after a period logic crashes again. I also installed logic express but express works well.
I already reinstalled everything a few times and also working with just the basic (no plugs, interal audio, no hardware, no extra memory ect.) didn't help. I did changed discdrives, internal memory ect.
Hope anyone has an idea what it can be
Thanks for helping
Powermac G5 SP 1.8 Mac OS X (10.4.9) 2GB int. mem

hi,
look here:
http://docs.info.apple.com/article.html?artnum=302212
hier you will find the right downloads for the firmware update for the late 2004 g5 1.8. choose the right updater for your system.
it should also appear if you use the software update.
after that it should work like before.
hope that helps
all the best
andreas

Computer is crashing (freeze) when connecting my iPod Nano

Hello,
my computer is crashing (freeze) when connecting my iPod Nano. I have a Pentium IV with windows XP Pro. Can anybody help me please.

This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

Ever since I installed the latest upgrade, everything has gone wrong! Crashes, freezes, text warping.

Ever since I upgraded to the newest version, I've had nothing but trouble with my internet. Very frequent crashes. All of a sudden the whole screen will start flashing like the computer is going to explode. Freezes. The video plug in (QuickTime?) crashes, there is a visual warp halfway down my screen that makes the type look funny when I scroll a page. I'm thinking of de-installing Firefox. Can you help?

Quote from: Olahahacos on 16-March-05, 14:22:12
Hey , Ford Tech , can you give an explanation of what the setup with the CD drive and the master harddrive on IDE 1 will do .
I have the same PSU nazgoth has .
I'm just interested in the affect that setup will have with the power in the system .
If you have noticed my posts its more of a house electricity thing with my setup , the harddrive not getting enough power , temporarily I hope .
Not really a voltage concern.But I guess it could if both drives are running at the same time.With IDE, one is limited to two drives in a chain, and these drives cannot work at the same time. In essence, they must "take turns".So by putting 1 HDD as primary master and cd as slave,you will get the full performance of your drive.Most peeps only run CD roms for program installs and or CD burning or copying anways.
As far as the cable,yes there are 80 wire flat cables that work just fine.The only reason to go to the round cables is to improve air-flow and or the length of the cable itself.
I am sure many people use it the old fashion way with no problems.I just experienced a performance issue when I had HDD's on the same chain.It was mainly because I load all my games on my D drive.It also kept defaulting it to PIO mode which is the slowest mode.Since swaping the drives around on the chain(IDE1=HDD-Operating system-primary master and CD burner as Primary slave)(IDE2=HDD-Storage/gaming-secondary master and my DVD rom as secondary slave)Both drives run in UMDA-MODE-5 set up that way with no more problems

HP Desktop Pavillion p6320y Brand new Crash Freeze

I purchased this HP Pavillion PC from best Buy Chula Vista on March 2010
The Desktop PC we bought is an HP Pavillion P6320y
The problem that occurs is that the computer keeps freezing, the mouse stops moving and then all the programs. Stops all programs, turns to a grey screen., cannot restart unless you turn off the power.
I started noticing the problem when my mouse started to move choppy a few days ago, and then the windows ( in the quick view) do not smoothly pop up anymore
Sometimes when I do restart I get this message “insert Boot media in selected Boot device and press a key” But nothing happens or rather the message keeps repeating itself and I need to keep the PC off power for 15 mins to try again
I check all the cables to make sure they are proerly connected. The Desktop is also carefully cleaned to make sure there is no dust buildup
I do not have any funny programs installed. I only browse facebook, Youtube, yahoo, Gmail. I have Yahoo messenger, MSN Messenger and one game called Ragnarok Online but that game is an old game that doent need any crazy specs.
One time the problem occured as i was watching a youtube video on full screen and it stoped on full screen and just froze and faded to a grey/white screen. I restarted and it did it again when browsing Facebook.
I have heard of instances that I could have purchased a lemon. The 2nd day that I had the laptop, we had issues with the cables and it not booting properly. however that was resolved. But now the problem has gotten worse and the PC is brand new.
Please help. Can I have this returned? Refurbished/replaced?
Thank you

Hi, The mouse appearing to go slow may be from stuff that gets into the mouse laser or from a virus or from something of a reason like software problem or else. The grey white screen I can relate to having that happen once when I was playing a game on another hp pavilion computer and the screen went grey and white and I had to restart it to make it work, that must appear when there is a problem with the video card and the video card can't respond to the problem so the video card crashes. It appears it might have something to do with the hard drive. It might be related to a virus or so. Make sure you have the latest video card update and there are free anti-virus programs like Comodo Antivirus you can download for free and update + have it scan your computer for viruses. It might be something PSU related like failing PSU connectors or a problem with the cables connected to the hard drive, try swapping or replacing the cables, try replacing the PSU with a good PSU u know is not failing + the hard drive, It appears the hard drive is crashing the system for a reason or another or a virus. Try resetting the bios, make sure everything is properly connected correctly. If the computer doesn't respond when hitting a key after the message it appears that there is a problem between the communication between the hard drive and the computer, Try putting swapped cables in another connector on the motherboard and connect it to the hard drive. It's either the motherboard cable connector, the cable connector or the hard drive connector or the PSU power plug or the PSU itself or a virus. Best luck for you and your computer.

Crash/Freeze all programs

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