Crash of com.apple.Outlook.client.exe

Question

Hello
we have a new Toshiba with windows 7 and outlook 2003.
Tried to sync with an iPhone 3GS
It tells in iTunes it synced succesfully; but in the background the "com.apple.Outlook.client.exe" crashes.
Outlook then tells me it cannot access the calendar/contacts because it cannot access the folders because a process accessing the folder crashed.
Quit outlook and reopen it again brings it back.
errors are (translated from German):
Name of faulty application : com.apple.Outlook.client.exe, Version: 17.89.0.10, timestamp: 0x4cb91bf4
Name of faulty moduls: mspst32.dll, Version: 11.0.8317.0, timestamp: 0x4ae0c06f
exception: 0xc0000005
Error-offset: 0x0001e58b
ID of faulty Process: 0x1984
starttime of faulty application: 0x01cbbbd0218270f5
path of faulty application: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.Outlook.client.exe
path of faulty module: C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1031\mspst32.dll
what can be done except:
- installed all updates (win and office)
- installed itunes a new
- rename mspst32.dll to mspst32-old.dll (got a new one with the same data)
greets,
Jack

Answer 1

I have a similar problem. I don't sync with outlook though, (I just sync with exchange server wirelessly). However, when iTunes starts, com.apple.outlook.client.exe uses alot of resources and I can't open any MS Office documents.
I close iTunes, process still runs, documents don't open. I highlight it and "end process" and all the documents I was trying to open pop up.
So far I haven't seen any effect of ending that process after iTunes is closed. I can't promise anything though. But it worked for me.
I'd like to see it fixed though, kind of a pain to have to do that.