Crash of Elements 11 Organizer with 1 out of 4 catalogs

I migrated from PSE8 to PSE11 with 4 catalogs.
PSE 11 works okay with 3 catalogs while crashing with the 4th one.
Symptoms:
- Whe starting Organizer with the catalog it starts indexing of person-data. This stops at 0%. PSE does not respond any more (kept it for 3 hours)  and needs to be terminated via Task Manager.
- When starting Organizer with Shift pressed, I can repair and optimize the catalog. When indexing similarity data (German: "Visuelle Ähnlichkeitsdaten erneut indizieren"), Organizer crashes after 100% - crash means: Organizer disapears from desktop and tasklist.
I also tried to repair and optimize the catalog in PSE8 beforehand. This works fine.
Thanks for your help.

tried this:
andaleebfatima1 schrieb:
Please try one thing.
First goto C:\ProgramData\Adobe\Elements Organizer\Catalogs folder and navigate inside your catalog folder. Rename face.thumb.9.cache file.
Launch Organizer with any one of the three catalogs with which the issue doesn't happen.
Now, click Ctrl+K and select Media Analysis. Uncheck all checkboxes. and come out of Preferences dialog.
Now open the problematic catalog and try repair optimize. Select one file and run People Recognition on it.
See if this helps.
Thanks
Andaleeb
Even though preference options are all unset, Organizer starts to restore face.thumb.cache and hangs at 0%, 15kb file size.

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    3   com.adobe.ElementsOrganizer9  0x00940f97 Pt::CondVar::wait_(Pt::Mutex&, int) + 47
    4   com.adobe.ElementsOrganizer9  0x0006fa01 PtBackground::start() + 85
    5   com.adobe.ElementsOrganizer9  0x00945aad Pt::ThreadStartInternal(void*) + 29
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    0x1aab000 -  0x20dffeb +AdobePDFL ??? (???) <fe54e3133de69491ddbf92f3d0cc5ae4> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x220b000 -  0x2f4efff +com.adobe.psl AdobePSL 12.0.0.7524 (12.0.0.7524) <cfbcb19a03f7d0951f488d68f05a25c5> /Applications/Adobe Elements 9 Organizer.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
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  • Elements 12 Organizer Crashing on Startup

    Hi, my copy of Elements Organizer 12 running on Windows 7 is crashing on startup. It loads the program screen then windows immediately reports that the program has stopped working stating that "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I have tried the solutions suggested here: Premiere Elements 12 Organizer keeps crashing. and Elements Organizer 12 crashes after startup and have even renamed the entire adobe folder in "C:\Users\username\AppData\Roaming". This folder gets recreated when I open organizer but the program still crashes.
    If I simply rename or delete pas.prf then it does not get recreated. While if I remove the Elements Organizer folder It gets created with just 3 files and the OLD folder in the "Elements Organizer\12.0\Organizer" folder as follows:
    breeze_preprocess_config.xml
    BreezeConfig.xml
    Log.txt
    Please can you advise me if there is anyway I can fix this without having to do a full reinstall? I am keen to retain the current catalogue if possible as I have over 15,000 rated pictures in it.
    I notice that there is no catalog files in the locations mentioned in: Elements Organizer 12 crashes after startup, so could you please also advise if there is another location the catalog could be stored in under Windows 7?
    Thanks
    Adrian

    I've managed to partially solve my own problem so will outline it for anyone who has a similar issue.
    Firstly the locations in the thread I linked to appear to me to just the preferences files rather than the actual catalogues. I think my catalogues are in the default location which is "C:\ProgramData\Adobe\Elements Organizer\Catalogs".
    It was the catalogue itself which was corrupted and specifically the file thumb.5.cache in the root directory of the catalogue.I deleted this file and hey presto Elements Organizer will now load. Everything except the thumb nails seems to be fine so after a few hours rebuilding the thumbs I am back to where I was before the corruption.
    My hypothesis for the cause of the crash was windows performing a restart after installing updates overnight while I had the organiser open.

  • FAQ: How do I use Revel with the Elements 12 Organizer (Mobile Albums)?

    FAQ: How do I use Revel with Photoshop Elements 12 Mobile Albums?
    Photoshop Elements lets you upload your media to Adobe® Revel and then access it from any device. Media already present in your Revel libraries is downloaded into Elements Organizer, so that you can work with it. Adobe Revel is an app that lets you store your media in the cloud and share it privately or publicly. See the links below for additional informtion about using Elements 11 and Premiere Elements 12 with Revel.
    If you check the option to make all your Elements photos and videos available in Mobile Albums, then Elements will move everything over to Mobile Albums, and upload it all to your Revel Library. Note that with mobile albums if you delete an image it will be deleted inElements and Revel.
    If you have some mobile albums that you only want in elements and you have already made them mobile albums, there is a way to move them back. You can drag and drop a mobile album onto a local category. Media in the mobile album is downloaded as it exists in Revel and stored locally. Subsequentally, the downloaded media is deleted from Revel. You can select one or more of the photos in the Elements Organizer and right click on one of them and select Remove From Revel at the bottom of the list. That will move them out of Revel, and keep them in the Elements Organizer.
    WHATS NEW:
    http://helpx.adobe.com/premiere-elements/using/whats-new.html
    http://helpx.adobe.com/photoshop-elements/using/whats-new.html
    PHOTOSHOP ELEMENTS 12:
    http://helpx.adobe.com/photoshop-elements/topics.html
    http://helpx.adobe.com/pdf/elements-organizer_reference.pdf
    http://tv.adobe.com/show/learn-photoshop-elements-12/
    http://tv.adobe.com/watch/learn-photoshop-elements-12/setting-up-your-mobile-albums/
    http://helpx.adobe.com/photoshop-elements/topics/getting-started-tutorials.html
    http://tv.adobe.com/show/learn-photoshop-elements-12/
    http://helpx.adobe.com/pdf/photoshop-elements_reference.pdf
    http://helpx.adobe.com/photoshop-elements/topics/getting-started-tutorials.html
    PREMIERE ELEMENTS 12:
    http://helpx.adobe.com/premiere-elements/topics.html
    http://helpx.adobe.com/premiere-elements/using/sharing-publish-share-panel.html
    http://tv.adobe.com/watch/learn-premiere-elements-12/sharing-albums-on-the-web/
    http://tv.adobe.com/watch/learn-premiere-elements-12/setting-up-your-mobile-albums/

    Also, bear in mind that few users of the full version of Photoshop are familiar with Photoshop Elements or Organizer, so many of us won't even know exactly what you mean.
    I have to get back on this, Just recently bought Elements and Premiere for Mac (actually more for fun and possible use for a minor workshop, not for my professional workflow) and only had a short glance at it.
    Just glanced at it again (still briefly) but there is a difference that you can't use in Bridge.  Organizer has some shortcuts to fix images and creates a new version of the original.
    This is not possible in Bridge. Also the Output Module in Bridge has a different approach to the create section in Organizer.
    For me Bridge is the right tool and I'm sure "tweetybird" will benefit also after having learned a bit.
    Especially the menu tools/Photoshop and the options in there will give better results (and far more control) to 'fix' ( I rather speak of optimize ) files to your satisfaction
    But If you still need options from the create section that you will not have in the Output Module there is no objection to use Organizer for this by pointing it to the folder with finished files.
    Its just a matter of the right tool for the right job

  • Photoshop Elements 12 Organizer crashes when importing m2ts files

    When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files.  When I debug it I get:
    Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
    Is there a way for me to import m2ts files successfully?  If not, then is there a way to skip importing these files.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

  • Photoshop Elements 10 Organizer crashing

    Photoshop Elements 10 Organizer crashes randomly, and with increasing frequency to the point I can barely use it.  I've read through the forum items for the Editor crashing, but the steps enumerated don't seem to apply to Organizer.  Help!

    Photoshop Elements 10 Organizer crashes randomly, and with increasing frequency to the point I can barely use it.  I've read through the forum items for the Editor crashing, but the steps enumerated don't seem to apply to Organizer.  Help!

  • I tried to copy 2,000  photos from iPhoto (v9.2) to Photoshop Elements 13 Organizer. It looked like they all copied, but then I got a crash report that the program had unexpectedly quit. I can't get back in to remove any photos. What do I do now?

    I have repeatedly tried to re-open PE13 Organizer with no luck. The first time there was a message that the catalog was being organized and then it crashed. From that time on, I only get a crash message that it unexpectedly quit. How can I get the photos off the organizer so I can open it back up again? Thanks!
    zna2212

    zna22121,
    Close computer down, and restart. If it does not work, it should, then re-install. But, do not attempt more than 200 at a time it just cannot handle it ?
    Good luck
    Ps. I just dislike Organiser, (it is too slow, and disorganised) you can go from PE 13 Editor ( My wife tried it and went back to PE 6 ) and Process Multiple Files only 200 at a time. in Photoshop Elements, Organizer may handle it ?
    We often do video production stills of 2,000 from PE 6 and we know it works ,when you use the images in Adobe CS5.5.2 Premiere Pro..for HD & Blue -ray transfers.. It is very easy ?

  • Printing from Elements 9 Organizer causes PSE to crash

    Whenever I try to print a picturem from Elements 9 Organizer, a window pops open that says: "Elements 9 Organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  The window contains no error code or further information. My printer is an HP PSC 2170, and the most up-to-date driver already comes with Windows 7, which is my operating system. (I still have Elements 7 on my machine, and it can print without difficulty.) Does anyone have an idea how to fix this major problem with Elements 9?

    We have the same issue, running Elements 9 and Windows 7 SP1 64-bit, and have tried a complete uninstall of Elements, reboot, re-install. We had added a new printer recently, so we also tried removing the printer and restarting. I've tried updating Organizer to 9.0.3, but the problem still occurs.
    We can print any picture from edit mode, but if we select a picture or pictures and try to print from organizer, it crashes every time.
    Anyone have ideas for further troubleshooting?

  • Photoshop Elements 13 Organizer crashes when launched

    I installed Photoshop Elements 13 a few days ago on my brand-new HP Envy laptop (Windows 8.1).  I imported photos from two external hard drives, and experimented with tagging a few photo sets.  I unplugged one of the hard drives, did some more tagging, and while I was tagging the Organizer crashed.  When I tried to relaunch it, it crashed immediately after loading the catalog.  After a restart, I relaunched the Organizer, and it stalled for several minutes while loading the catalog, then crashed as soon as the catalog was loaded.  I've attempted to restart and relaunch several times and it always crashes immediately upon loading the catalog.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

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