Crash of PS elements 11
I have PS elements and Premiere elements 11. Very often I experience that especilly they stop. Mostly when using Organizer. Another peculiar thing is that I very often see the message "ADOBE media core CS6 has stopped". To my knowledge I have never installed this program - or is it part of the other two?
Navigate to
C:\Program Files (x86)\Adobe\Elements 11 Organizer
Double click on Photoshop Elements 11.0.exe, check if welcome screen is launching from here or not. Also try to launch organizer and editor.
Thanks
Harshit yadav
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Process: Adobe Photoshop Elements Editor [217]
Path: /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Identifier: com.adobe.PhotoshopElements
Version: 10.0 [20110831.m.17215] (10)
Code Type: X86 (Native)
Parent Process: launchd [123]
Date/Time: 2011-11-26 14:53:18.542 -0500
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 185334 sec
Crashes Since Last Report: 110
Per-App Interval Since Last Report: 94609 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: E366834E-C27F-448C-8616-27451FDBCF93
Crashed Thread: 3
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
VM Regions Near 0x4:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
__TEXT 0000000000001000-0000000002228000 [ 34.2M] r-x/rwx SM=COW /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements Editor
Application Specific Information:
objc[217]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.adobe.PhotoshopElements 0x0002c6c7 0x1000 + 177863
1 com.adobe.PhotoshopElements 0x000342a0 0x1000 + 209568
2 com.adobe.PhotoshopElements 0x000342ba 0x1000 + 209594
3 com.adobe.PhotoshopElements 0x001c4f81 0x1000 + 1851265
4 com.adobe.PhotoshopElements 0x000aaaf6 0x1000 + 695030
5 libsystem_c.dylib 0x93a23944 __cxa_finalize + 243
6 libsystem_c.dylib 0x93a237f2 exit + 25
7 com.adobe.PhotoshopElements 0x003b79ee start + 266
8 com.adobe.PhotoshopElements 0x003b790d start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9c27890a kevent + 10
1 libdispatch.dylib 0x93e07c58 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x93e066a7 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9c27783e __psynch_cvwait + 10
1 libsystem_c.dylib 0x93a34e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x939dc82a pthread_cond_wait + 48
3 com.adobe.amt.services 0x07f65900 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x07f5e650 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x07f65966 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x93a30ed9 _pthread_start + 335
7 libsystem_c.dylib 0x93a346de thread_start + 34
Thread 3 Crashed:
0 com.adobe.PhotoshopElements 0x00034450 0x1000 + 210000
1 com.adobe.PhotoshopElements 0x004b4d8a start + 1037478
2 com.adobe.PhotoshopElements 0x01249e40 start + 15279452
3 com.adobe.PhotoshopElements 0x0124aff4 start + 15283984
4 com.adobe.PhotoshopElements 0x0124b14a start + 15284326
5 com.adobe.PhotoshopElements 0x01638421 Pt::ThreadStartInternal(void*) + 29
6 libsystem_c.dylib 0x93a30ed9 _pthread_start + 335
7 libsystem_c.dylib 0x93a346de thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9c27802e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93a32ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x93a346fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9c27802e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93a32ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x93a346fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9c27802e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93a32ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x93a346fe start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9c27783e __psynch_cvwait + 10
1 libsystem_c.dylib 0x93a34e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x93a34f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9afbd5a3 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9afbd319 TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore 0x9afbd12a TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9b0017b5 AsyncFileThread(void*) + 248
7 libsystem_c.dylib 0x93a30ed9 _pthread_start + 335
8 libsystem_c.dylib 0x93a346de thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb01a1dbc ecx: 0x0000001f edx: 0xb01a1dbc
edi: 0xb01a1e98 esi: 0xb01a1dbc ebp: 0xb01a1c98 esp: 0xb01a1c80
ss: 0x00000023 efl: 0x00010282 eip: 0x00034450 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000004
Logical CPU: 0
Binary Images:
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0x9addc000 - 0x9addeff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9aebd000 - 0x9aebefff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9aebf000 - 0x9af00ff7 com.apple.CoreMedia (1.0 - 705.42) <B45070F1-4097-3BAD-AA7C-0F7AFD6EAC27> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9af7f000 - 0x9b281fff com.apple.CoreServices.CarbonCore (960.18 - 960.18) <8094724D-591D-3CC2-81DE-4E3029624E11> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9b282000 - 0x9b283fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9b35f000 - 0x9b366fff com.apple.agl (3.1.4 - AGL-3.1.4) <CCCE2A89-026B-3185-ABEA-68D268353164> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9b36d000 - 0x9b3dcfff com.apple.Heimdal (2.1 - 2.0) <DE626683-DF32-341B-8997-AE63309590C7> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9b3e8000 - 0x9b404ff5 com.apple.GenerationalStorage (1.0 - 125) <F1D67293-9192-367D-AE74-2732B23E7E77> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9b405000 - 0x9b413fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9b414000 - 0x9b43cff0 com.apple.CoreServicesInternal (113.8 - 113.8) <9930695C-1C48-329F-93FD-5AEEE2EF942C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9b43d000 - 0x9b441ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <98A82BC5-0DD9-3212-9CAE-35A77278EEB6> /usr/lib/system/libcache.dylib
0x9b442000 - 0x9b478fff com.apple.DebugSymbols (2.1 - 85) <0F996A4A-16A7-3C90-8037-0E2958D1FB16> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x9b479000 - 0x9b482ff3 com.apple.CommonAuth (2.1 - 2.0) <D49B41B1-A5DD-366A-8C30-49E9B875AA13> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x9b483000 - 0x9b4b2ff7 libsystem_info.dylib (??? - ???) <B86A363D-6EA2-3A69-A6CB-18B7F98FC61A> /usr/lib/system/libsystem_info.dylib
0x9b4b3000 - 0x9b4bbff3 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <CD470A1E-0147-3CB1-B44D-0B61F9061826> /usr/lib/system/liblaunch.dylib
0x9b4bc000 - 0x9b50dff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x9c25f000 - 0x9c27dff7 libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <D32C2E9C-8184-3FAF-8694-99FC619FC71B> /usr/lib/system/libsystem_kernel.dylib
0x9c27e000 - 0x9c4f1fff com.apple.CoreImage (7.82 - 1.0.1) <6C99F458-E83A-3538-9B71-2C8BD0C9DCD5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9c4f2000 - 0x9c8e5feb com.apple.VideoToolbox (1.0 - 705.42) <3F12F8A3-ED41-3EAD-A887-B7805353122C> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9cb07000 - 0x9cb3afef libtidy.A.dylib (??? - ???) <E962D8EC-6B9D-35B7-B586-F07D92302ADD> /usr/lib/libtidy.A.dylib
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Photoshop Elements 10/*/Adobe Photoshop Elements Editor.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 226
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=272.1M resident=164.2M(60%) swapped_out_or_unallocated=107.9M(40%)
Writable regions: Total=156.7M written=33.4M(21%) resident=45.6M(29%) swapped_out=0K(0%) unallocated=111.1M(71%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
CG backing stores 840K
CG raster data 192K
CG shared images 3416K
CoreGraphics 8K
CoreServices 1972K
MALLOC 91.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=249 156K
Stack 67.6M
VM_ALLOCATE 16.2M
__CI_BITMAP 80K
__DATA 22.0M
__DATA/__OBJC 304K
__IMAGE 1256K
__IMPORT 236K
__LINKEDIT 61.3M
__OBJC 2520K
__OBJC/__DATA 76K
__PAGEZERO 4K
__TEXT 210.8M
__UNICODE 544K
mapped file 266.2M
shared memory 312K
shared pmap 8124K
=========== =======
TOTAL 787.6M
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Ken, The problem is: The buttons don't work. So I cannot use Edit...
But:
I reïnstalled Adobe Elements 10 for the 4th time
Cleaned my register again.
restarted my computer
Did a computer reset to an earlier date
Installed Elements 10 again but .......not the try version of Premiere Elements.
Now Elements 10 has a normal screen.
This was a try and error sollution. I hope it will last.
Jan -
Computer crash with Photoshop Elements 4 with Reader 9
I've gotten by just fine with Elements 4 for editing my photos, so I've never upgraded to the newest one. I've found that every time my system has BOTH Reader 9 AND Elements 4, Windows XP freezes the next time I reboot.
I thought it was Reader 9 by itself, but I've actually reformatted my hard drive and started over. The most recent time, I already had Reader 9 working fine, but it crashed again when I installed Elements 4. I recovered XP to before the installation and tried again. Same thing.
Any ideas? I'd prefer to avoid buying a new Elements, but Adobe harasses me constantly if I don't upgrade (or it does it automatically).
Thanks!juergen_d wrote:
You can probably find PSE 7 for less than that, since it is almost time for PSE 8.
Try to run PSE 4 in XP Compatability. Some folks have reported success with that. Also, it may run in regular Vista if you increase its pagefile size.
Juergen
In addition, you need to set it to "run as administrator". Right click the program icon and select "Run as Administrator" from the menu list. It's a one time deal like the compatibility setting. No guarantee, however, PSE4 will work on your machine. It works for some; doesn't for others. -
Open dialog crashing in Photoshop Elements 11 (Mac OS X Mountain Lion)
I downloaded the trial for Photoshop Elements 11 for Mac. I'm using Mac OS X Mountain Lion (10.8.4).
In the File > Open dialog, if I touch either of the two pop-up menus at the bottom of the dialog, Photoshop Elements crashes. This is 100% consistent and reproducible.
This means I'm having a bit of trouble getting started at all. Mac users (10.8.4), can you confirm / deny this issue? Thx.
Oh, by the way, exactly the same thing happens with the pop-up menu in the Save dialog. So if I want to set the image format to save in, I crash.Fixed the crash! Unfortunately I'm a bit hazy on the details. The key move was telling TinkerTool to revert to all defaults. But as to exactly which setting was triggering the issue, I'm not sure. I've restored a lot of my TinkerTool settings and the crash has not returned. So clearly I have not yet hit on the crucial one.
The key observation here was that the crash was not occurring in a new clean user account. So evidently there was something about my primary user account that was essential to the crash. That started me on a long slow process of testing... -
Frequent crashes in Photoshop Elements 13 Editor on a Windows 8 PC
Photoshop Elements 13 Editor crashes often. Can someone help?
if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or this is the download site using the akamai download manager, www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements -
Crashes in Premiere Elements 9
Why am I getting the error message (Premiere Elements De bug event) and shutdown in remiere Elements 9. It appears to happen when I try to add Still Photos to the Timeline at the end of video footage! Appears to work without crashing when video only is on the timeline!
DaveMany thanks John,
I think you have pointed me in the right direction. At least I am getting something out of the product.
Dave R. -
Organizer always crashes in Photoshop Elements 9 on my iMac
Can anyone help? I am using Adobe Photoshop Elements 9 on my iMac. The problem I have is with Organizer 9. It always crashes each time I use it. I can activate Organizer and use it briefly for a few minutes but then it crashes! Does anybody have a fix for this problem. Thanks in advance. Brian
I can activate Organizer and use it briefly for a few minutes but then it crashes!
Is it doing anything in particular when it crashes? Did you repair permissions after installing PSE? If not, try 99jon's suggestion of deleting the preferences, and then repair permissions before trying again.
These two files: -
Crash problem with elements 10 and mac mini lion 10.7.3
since i download element 10 into mac mini lion10.7.3 my system crashing all the time. i re installed adobe nothing happend. only solition so far shut down the mac and resart it again. and thats give me another 30 min fast work.
i tried CS4 AND CS5 had same problem.
does anyone know an answer?
thank you.Working with Photoshop can tax a system, and if there are weak links, as Chris Cox alludes to, that can push the computer over the edge. It is not that the program (PSElements in this case) is "causing" the problem, only that it is revealing the weakness, where other programs, say e-mail reader, Web browser, wordprocessor, etc., will not tax the computer enough to point out the problem.
I agree with Chris in that it sounds like you have a hardware issue, such as a bad stick of RAM. That might not get used with regular computing tasks, but then PSE needs more RAM, so suddenly that stick is put into use.
There are several RAM test software programs (some better than others, and often by a great margin), but I do not know what is available for a Mac. Maybe others will have a rec. for you. Also, Chris has commented on some PC RAM test software, and does not like some of those applications, so if he recommends something for the Mac, go with his recs, as he knows what he's talking about.
Good luck, and wish that I had more to offer. I have several articles on tracking down hardware and OS errors, but all are for the PC, and hence, of little use here - sorry.
Hunt -
How do I get a reinstall on my computer after a crash for photoshop elements?
Alright so this is what happened, the last time my computer crashed my dad had to restart it because the virus was so bad, he even reinstalled windows and all for me, except when I went to find my Photoshop elements that was included with my deal on my mini hp tord boontjie, I couldnt find it. I must have thrown it out when I moved without realizing it, and I was wondering if its possible to get a reinstall of this product because im not willing to pay that much for photoshop elements. If anyone could help me on this issue, i would be very glad. Thanks in advance.
It didnt come on the computer, it was in a seperate box inside the same box, so you had to upload it on there with a memory card, im asking about the photoshop elements, if its possible to recover that, because the only reason I bought the laptop was for the photoshop included in the deal..
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