Crash report PSE 8 Organizer

I was trying to upload several photos to Shutterfly & decided to wait. I tried to stop it & that is when I got this message that Adobe has detected that the application Elements Organizer has unexpectedly quit. A crash report has been generated. Ok now what?

This would be better answered in the Photoshop Elements forum.

Similar Messages

  • Can anyone help with a persistent crash in PSE Organizer?

    Brand new Dell Inspiron , Windows 7 Pro w/ Office 2013. All latest updates applied.  Installed PSE 13 successfully, created first catalog successfully. Imported media and... crash.  I have tried all the troubleshooting possibilities at Elements Organizer crashes at launch including a full reinstall but nothing has resolved the issue. Well, except creating a blank new catalog with no media! But that's not much use to me.  I'm guessing there is a file being imported somewhere in my folders which is contributing to the crash but I'm unimpressed that PSE 13 is not robust enough to cope with this.
    Any ideas?

    Did you reset the preferences file as well?  If not try this:
    Close PSe and then do this:
    Navigate to the Elements Organizer settings folder:
    >> Windows XP: C:\Documents and Settings\[User Name]\Application Data\Adobe\Elements Organizer\[Version]\Organizer\
    >> Win Vista/7/8: C:\Users\[User Name]\AppData\Roaming\Adobe\Elements Organizer\[Version]\Organizer\
    >> Macintosh OS: //Users/[User Name]/Library/Application Support/Adobe/Elements Organizer/[Version]/Organizer/
    Rename psa.prf to psa.old.
    Retry launching Elements Organizer
    Hope this helps.

  • Crash report for elements organizer

    I have a problem with photoshop elements 8 when I click on slideshow I get a crash report for Elements organizer. " Adobe has detected that the application elements organizer has unexpectedly quit".  That't it I have tried different trouble shooting things but nothing has worked so far.  I have windows xp.  Has this happened to anyone else or does anyone have any ideas on how to fix this?

    PSE 8 crashes on me too. I'm running XP SP3. I open up PSE 8 in the Organize mode with a small (2 pictures) test catalog and even if I don't do anything else, PSE 8 will crash in about 60 seconds with this error message: "Adobe has detected that the application Elements Organizer has unexpectedly quit". I've submitted about a dozen crash reports. I went through a bunch of Adobe's "knowledge base" articles trying to address this problem; I even re-installed PSE 8 -- all to no avail. The version on PSE 8 is "8.0.0.0". I'm guessing there's a bug in the Windows version of PSE 8 and Adobe needs to issue a patch to fix it. Let's see how long it takes Adobe to respond.
    EDIT: The fix for the above problem was to disable the "Edit > Preferences > Auto-Analyzer Option > Recognize People Automatically" option. I found this fix in this Adobe forum: http://forums.adobe.com/message/2287072#2287072

  • PSE organizer v8.0 - crashes when backing up the catalog

    I open the organizer, select File, then select Back-up catalog, and the pop-up window for 'Step 1 Backupp Options' appears; I select Full Backup, and then I select Next.....and crash.  Program closes and a 'Crash Report for "Elements Organizer"' screen appears...saying a crash report has been generated (which I did send).  Sadly this is the first attempt at backing up the catalog - 16G worth of data based on the My Pictures folder size.  HELP !!!  I really don't want to loose all my efforts associated with tags and organizing.

    Summary/update:  I'm moving my photos and catalog from a Win XP to Win 7 computer, both which have PSE8.0.  Back-up wouldn't work on the old, XP, computer...kept crashing Photoshop Organizer.  So I moved all the photos and the entire catalog folder (as found in /help/system info) to my new computer.
    Now I'm not sure if this is a recommended method, but I replaced on the new computer the Catalog folder contents with the Catalog folder contents from the old computer.  I then opened Organizer with fingers crossed.  My photos were there.  And my tags were there.....the most important thing I wanted to transfer.  But none of the photos when selected where 'found'.  So I had to go through the somewhat painful process of reconnecting my picture folders.  See  (www.johnrellis.com/psedbtool/photoshop-elements-faq.htm) (specifically, Quickly reconnecting large numbers of photos (PSE 6,7,8).  I never got the 'Reconnect an entire folder tree all at once' method to work unfortunately.
    I thought I was done.  BUT, a LARGE chunk of photos have the wrong dates associated with them.  I have 4700 photos.
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    Frustrating

  • PSE Organizer 12 crashes soon after opening

    When I open Organizer directly from the desktopn, it asks if I want to back up my catalog.  I decline.  A few seconds later 'Elements 12 organizer has stopped working'. 
    I recently upgraded my installation from PSE 11 to PSE 12.  I run Windows 8 on an i3 Gen2.  My catalog has ~ 30K photos stretching back 12 years.  The catalog also contains video.  I was having a similar issue with 11.  I created a new catalog, thinking that the catalog file may have become corrupted.  That solved the problem for a couple of weeks, but the issue has now returned.  I want to like this product as it's easy to use, but the constant crashes have to go!
    What can I do to help solve this issue?

    Hi,
    Please refer to :
    http://psekb.blogspot.in/2013/03/pse-organizer-is-not-launching.html
    Thanks,
    Anwesha

  • Everything including my AVG software that refers to firefox or mozilla garnets a crash, I cannot even load the software from the AVG disk without the crash reporter and no sucess loading

    I bought and installed the new AVG software for 2012 as soon as it was installed I began to have issues with the system, all regarding Firefox and Aurora, it seemed to work at first but then started to slow down the second monitor. When I purchased the AVG 2 other software packages were sugested so I got them, Reg Booster and Sys Tweak, I have all three licences and recorded purchaces'. This morning I wanted to start the P C and the first monitor was just pulseing and the second one would not come on, after checking all the hardware and nvidia software settings I decided to go back to a system restore point which has allowed me to use the computer in regular mode (Not safe) and everything else is working just fine, except the AVG software disk generates a crash report for mozilla and using the safe mode does not work as neither does any other method to start or load firefox or any mozilla products, I had to swithc over to internet explore just to get here, and my virus protection is not functioning and the toolbar (AVG) says its up to date but nothing with firefox or mozilla will work. WHY!Dear John,
    Congratulations! You are helping preserve the world's largest public resource: the Web.
    We'd like to personally welcome you to the Mozilla community, and thank you for your support (there's a receipt below for your records). You are helping to fund innovations that make the Web a better place for the billions of people who use it.
    You’re joining a rapidly-growing community of people who believe the web should be open, accessible, transparent, safe and—most of all—a force for the good of humanity. In addition to glowing sense of pride you feel as a Mozilla Firefox user and right now as an official supporter of Mozilla, you can expect to get even more from joining:
    *Our monthly e-newsletter that keeps you connected to the Mozilla community, and shares the myriad ways your support helps protect the Web.
    *Exclusive updates that only supporters like you get, including invitations to our incredible Mozilla events the world around. Think Mardi Gras meets Carnival meets you, and hundreds of other folks like you.
    *Special opportunities to dig deeper into Mozilla, and show your support to the world – but fret not, they're all easy, and fun.
    *More Goodies: Coming soon, you'll have access to the Join Mozilla store where you'll be able to wear more of your pride on your sleeve.
    We’re so glad you've joined us. If you want to learn even more about Mozilla, or brag to your friends about your generous support for the Web, you can check out, and share, this video: http://www.mozilla.org/join/thankyou.html
    Supporter T-shirts are shipped bi-weekly. You should receive yours within a month of your donation.
    If you have questions about your donation, contact us at [email protected]. If you have ordered a T-shirt and have a question about delivery, drop us a line at [email protected]. For US tax purposes if you have donated enough to qualify for a T-shirt (valued at $7) your tax deductible contribution to Mozilla is $23.
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    You’re awesome!
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    ==================
    Contribution information
    ==================
    John Jorgensen
    $30.00
    501 Gays Drive
    Tulalip
    WA, 98271
    US
    Contributions go to the Mozilla Foundation, a 501(c)(3) organization, to be used in its discretion for its charitable purposes. They are tax-deductible in the U.S. to the fullest extent permitted by law.
    For more information see the about page. (http://www.mozilla.org/about/)
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    As you can see I have been a subscriber for ever and finally joind the team (Ieven got the t-shirt) but as of right now I cannot load or reload or fix or do anything with eaither my browser or my anti virus software....I know you guys didn't do something underhand did ubiblu the tweak sys or the reg booster? and if so why would it be offered to me through the AVG people?

    The same thing happened to me, since I have iPhoto 9.2.3
    There is some kind of "direct access" to your original photos:
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  • PSE Organizer quitting

    My PSE organizer keeps quitting unexpectedly, I am also loosing images during editing process. I am using PSE 13 on a Mac with most recent operating system. I have been through all trouble shooting sugestions I have been given except resetting preferences.  It was suggested that I use finder to browse for and  rename a preference file   ~/Library/Applications Support/Elements Organizer /<version> / Organizer.   Finder is not recognizing this file name and all im getting is " file not found"  Getting very frustrated with this issue and Adobe posture with support for PSE. Would really appreciate more advise.

    Hi,
    Please give the instructions mentioned in the article: http://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html
    a try.
    Thanks,
    Anwesha

  • Getting firefox crash report confirmation emails but there not being sent by me!

    i think someone is submitting crash reports to mozilla using my email address cause i keep getting these emails.
    Subject: Thanks for sending us info about your Firefox crash
    Date: Thu, 25 Jul 2013 11:25:35 -0600
    From: Mozilla <[email protected]>
    Reply-To: Mozilla <[email protected].org>
    Your Firefox crashed.
    We're so sorry.
    Dear Firefox user,
    Recently, your Firefox crashed and we're really sorry about that. We'll use the crash report and comments that you sent to try to make sure it doesn't happen again. Until then, here are a couple of things you can do to prevent further crashes:
    1. If you're not already using the latest version of Firefox, please download and install it now from mozilla.org.
    2. Please check out this support article, which explains how to troubleshoot the cause of a crash and how to get help fixing it.
    Thanks, Mozilla Firefox
    P.S. This message was sent by one of our friendly Mozilla email bots. Please don't try to reply — they're terrible at receiving email. Instead, you can give feedback directly to our Firefox developers (real people) at our Input site.
    Mozilla
    650 Castro St., Ste 300
    Mountain View CA 94041-2021
    Mozilla Privacy Policy.
    The email appears 100% legit however i only use firefox as a backup browser and dont use it more than 2-3 times a month i just did a check on my firefo to see if it ever crashed without me remembering and it says this.
    "Submitted Crash Reports
    No crash reports have been submitted."
    How do i resolve someone else using my email add whe nthere submiting crash reports?
    Thanks.

    Can you use the original email address where the crash reports are supposed to be sent to report the abuse?
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  • Can anyone demystify the PSE Organizer catalog backup options?

    I need to backup my catalog--preferably just my catalog, not all my pictures (the picture files themselves are already backed up). More accurately, I would like my automated online backup service (Carbonite) to back up my PSE Organizer catalog for me, just as it has already backed up my pictures. But the catalog is in some caddywompus location that Carbonite doesn't back up by default. I think I can manually override Carbonite's default settings and tell it to back that location up anyway, if I only knew where and what files to look for.
    If I click on Help > System Info..., PSE tells me my catalog is located in C:\ProgramData\Adobe\Elements Organizer\Catalogs\clayscatalog. It doesn't go all the way to the file level, just down to that last folder, which shares the name of my catalog. But I have no idea which file inside of that folder is my catalog, or what to backup. Inside that folder called clayscatalog, there are the following items:
    BreezeData(folder)
    CAXMPFiles(folder)
    syncdb(folder)
    backupCt.dat
    catalog.pse9db
    collstatus.dat
    face.thumb.9.cache
    itemData.mk4
    rmf.3.cache
    tagstatus.dat
    thumb.5.cache
    watch.2.cache
    Which of these files/folders should I be targeting for backup, all of them? And which would I browse to find in order to restore my catalog if my computer ever crashed and I needed to do a restore? Assuming all my photos are backed up and able to be restored to the same folder hierarchy, I assume one of these files/folders is going to have that information and be able to restore everything easily, preserving all my photo ratings, captions, tags, etc., right?
    It would seem to make sense for the PSE to offer the option when you choose Backup from the file menu to back up all your catalog data only, as opposed to only having the option to backup everything, including all the picture files. Because I'm sure many people, like me, already have their picture files backed up and don't have need for that. Any guidance on this would be much appreciated.
    Clay

    First, short answer : the catalog consists in the whole folder you found. All those files are used in the organizer, but the .cache files which may have a big size will be regenerated by the organizer if they are deleted. The problem is this operation may be very long, so you will be better if you save everything;
    If you use the backup and restore feature in the Organizer, you'll only have only to tell the restore process where your backup (of everything, files and folders) is located.
    http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Backing_up_your

  • Cant stop firefox submitting crash reports?? I un-tick the box?

    Hiya
    I cant stop firefox submitting crash reports?? I un-tick the box? and then go to options and the box is ticked again..Why and how do I stop it?
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    John

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    Contact information Dennis [email protected]
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  • Keep getting Firefox crash msg. Crash reports submitted for 2 days

    For 2 days I have been unable to access Firefox. I keep getting a popup stating Firefox had a problem and crashed. A crash report has been sent via the popup about 4 times. No crash ID has been given, just a msg that the report was submitted.

    Can you use the original email address where the crash reports are supposed to be sent to report the abuse?
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  • Help my safari doesnt open and gives me a crash report

    help my safari doesn't open and gives me a crash report ever since i downloaded a file from the internet. I have a macbook air (early 2014) with running os x yosemite version 10.10.1

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  • Firefox will no open at all it just bounces on the dock a few times and does nothing. Also the crash reporter crashes.

    when the crash reporter crashes im given this message.
    We're Sorry
    The application had a problem and crashed.
    Unfortunately the crash reporter is unable to submit a report for this crash.
    Details: The application passed an invalid argument.
    There is no crash id.
    when I try to open fire fox i do not get any messages or anything it just doesnt open.

    Try the procedures in the [[Firefox will not start]] article.

  • Firefox crashed, now won't start, crash reporter message every time

    Greetings,
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    EMCheckCompatibility: true
    Email: [email protected]
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    SecondsSinceLastCrash: 38
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    Theme: classic/1.0
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    TotalVirtualMemory: 4294836224
    URL:
    Vendor: Mozilla
    Version: 6.0
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    RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
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    Sincerely,
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    SecondsSinceLastCrash: 1578
    StartupTime: 1296413025
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    Throttleable: 1
    URL:
    Vendor: Mozilla
    Version: 1.0b1
    This report also contains technical information about the state of the application when it crashed.

    Did you find a solution?
    Same problem over here as well, FF 7 is ok but FF8 / FF9 and Thunderbird 8 / 9 crash on startup.
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