Crash report when trying to start firefox and restart option wont work nor does safemode option appear

Crash report gives error code Crash ID: bp-e93a45d8-59c1-4129-831d-273be2130308
firefox wont start normally, i just get a crash report window, selecting the restart firefox option just results in another crash report window
i can force firefox to start in safemode by holding the shift key but cannot see what the issue is or how to rectify it

hello, this is a crash related to hardware acceleration. please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in ''firefox > options > advanced > general''.

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