Crash when certain folders are opened in media browser.

OPneing a project is fine but when I open that sequences folder in the media browser, premier crashes.  I have roughly 20 projects working currently and roughly 5 or 6 do this.  I did upgrade to Mavericks a few days ago which screwed up my AE and I fixed with a patch.  Is there something for Premiere as well?
Slight panic going on here as a couple of them are due soon....and I can not acccess.

Go back to http://forums.adobe.com/community/premiere and enter
mavericks
in the area under ASK A QUESTION to read other problem discussions... at least one of which has a solution that works for some
be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Similar Messages

  • Mail.app crashes when certain messages are selected

    I recently migrated a user from OS X 10.4 to 10.5. When we run Mail.app, it will crash when certain messages are clicked.
    I've tried everything I could to get the mail in in a different way -- importing it in different ways, deleting ~/Library/Preferences/com.apple.mail.plist, and re-importing, etc.
    It certainly seems that the problem is tied to the individual message, as clicking on a certain message, even if it is in different folders (because of the way it was imported) causes the crash.
    Most of the dozen-or-so crash logs start like this:
    Process: Mail [17905] Path:
    /Applications/Mail.app/Contents/MacOS/Mail
    Identifier: com.apple.mail
    Version: 3.3 (926.1) Build
    Info: Mail-9260100~1 Code Type:
    X86 (Native) Parent Process: launchd
    [119]
    Date/Time: 2009-09-29
    10:47:52.713 -0600 OS Version:
    Mac OS X 10.5.7 (9J61) Report Version:
    6 Anonymous UUID:
    285B8613-3118-4F91-A28C-BC405D91FAFD
    Exception Type: EXCBADACCESS
    (SIGSEGV) Exception Codes:
    KERNINVALIDADDRESS at
    0x0000000089082454 Crashed Thread: 0
    Application Specific Information:
    -[MessageContentController _fetchContentsForMessage:fromStore:withViewingState:]
    One entry shows:
    Application Specific Information:
    -[MessageTransfer _synchronouslyPerformTransfer]
    +[Library synchronouslyUpdateMessageFiles]
    -[MessageContentController _fetchContentsForMessage:fromStore:withViewingState:]

    My guess, the email(s) are from windos users?
    I had this problem, until I switched to thunderbird. A few people, using a version (don't remember the version number) of outlook/outlook express, would send multimedia attachments.
    As soon as I would select the email, Mail would crash.
    I would copy the offending email to a folder with no other contents, and then open it up with TextEdit, to view the non-attachment portion.

  • X pro crashes when multiple documents are opened

    x pro crashes when multiple documents are opened

    Hi travisc74509405,
    Could you please let me know what version of OS are you using.
    Also, let me know how much RAM and free hard disk space is available on your machine.
    What exact dot version of Acrobat X do you have? You might check for updates under the Help menu to use the latest patch i.e. 10.1.13
    Hope to hear from you.
    Regards,
    ~Anubha

  • Safari quits when new tab is opened, quits when certain websites are opened, safari quits when new tab is opened, quits when certain websites are opened

    my safari quits when a tab i opened, and also quits upon opening for of certain websites, this just started several days ago for no apparent reason, why?

    Post a crash report so we can try and help you.
    If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash  information.
    Copy/paste the entire contents of the Crash Reporter window into your reply.
    If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

  • Firefox is crashing when multiple tabs are open

    I have used Firefox for years but have never had so much trouble as I am having in the last few days. Constant crashing when I have multiple tabs open. I used to be able to have as many as a dozen tabs open. Now if I have as few as 3, crash after crash after crash after crash. On both my laptop and PC. I have run all my antivirus and nothing is coming up there. Anyone know what the heck is going on?

    See http://kb.mozillazine.org/Firefox_crashes and [[Firefox crashes]]
    If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    You can open the <i>about:crashes</i> page via the location bar, just like you open a website.
    See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter: Breakpad]]
    Your plugins list shows outdated plugin(s) with known security and stability risks.
    * Shockwave Flash 10.0 r22
    * Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
    Update the [[Java]] plugin to the latest version.
    *http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)
    Update the [[Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/

  • Imovie crashing when I try to share to media browser or idvd. Help?

    Every time I try to share my iMovie 9 project to the media browser or iDVD or export using Quicktime, the movie seems to load whether it takes 45 minutes or 14 minutes when at the end of the time it shuts down and doesn't complete the job on my 27" iMac.

    What do you mean by "trashing iMovie pref files"?  What are pref files?
    • Delete iMovie pref. file
    iMovie pref. file resides.
    Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
    and is named. (one or more of these)
    com.apple.iMovie.plist
    com.apple.iMovie3.plist
    com.apple.iMovie7.plist
    com.apple.iMovie8.plist
    com.apple.iMovie9.plist
    and find
    com.apple.iApps.plist
    While iMovie is NOT RUNNING - move this/these file/s out on to desk-top.
    Now restart iMovie.
    AFTER - Panic halts - or Force HALT - when Mac hangs and needs to be Stopped and re-Started
    • When having to do this - it also introduces small errors on hard disk that can add up to major problems.
    That Why one has to run
    • Repair Permissions - Disk Util too
    • Repair Hard disk - Disk Util tool (but to do this You must start from DVD or external hard disk - can't do brain surgery on one self)
    Yours Bengt W

  • Quicktime almost dies when certain programs are open alongside it

    I download video podcasts in iTunes. When I go to play them (either in iTunes itself or "in a new window"), they are ALWAYS choppy--both audio and video--to the point where they're just plain unwatchable.
    HOWEVER, if I open that same file in the Quicktime standalone player itself, I HAVE NO PROBLEMS. So, my conclusion is that this is an iTunes/quicktime issue, not a Quicktime itself issue. It has something to do with iTunes
    My whole system also freezes up during these 3 second bursts as well, with the exception of my trusty mouse.
    The reason this is happening has to do with ANYTHING that has a FADE EFFECT. I do not know why, but if I right-click anywhere (producing a menu that fades in), or if I toggle my keyboard's volume up/down keys (producing a bezel that pops in but fades out), OR if I have Yahoo! Widget Engine open (which has transparency options for any widget), I seem to encounter this sputtering behavior with Quicktime.
    It's frustrating to isolate the problem and have no idea why this is happening. I have reinstalled quicktime/iTunes but still the same thing happens.
    Any assistance?
    Message was edited by: Michael Paul

    Nobody knows what's going on. I ditched the crappy PC, bought a Mac, haven't had a problem since.

  • Can time machine be set to not back up when certain programs are open?

    Yes, time machine can be turned off manually before playing games downloading a large file, etc. Is there any way for time machine to not back up while a specified game or program is open? Or is there an app that helps with this? Thanks!

    Jeffery t wrote:
    Thanks for the links, but I don't see in the pondini links, the scenario I am asking about.
    Time Machine can easily back up multiple internal and/or directly-connected external drives and partitions simultaneously (but Time Machine cannotback up data that's on a network).
    From the first link.
    Jeffery t wrote:
    ... Please note that my iMac internal drive is backing up to external drive number 1 using time machine.  I want my pictures on external drive two and those backed up to external drive three.  So are you saying that if I have 500 GB of pictures on drive number 2, I will need a third drive that is at least 1 TB?
    the confusion starts in your above statement...
    There should be Only One Time Machine Drive.

  • Unable to type from keyboard consistently in FF when certain sites are open (Lotus Domino Web Access)

    When I use FireFox to Open Lotus Domino Web Access after a few minute the browser will not allow me type consistently. This happened before around version 13 or 14 but went away. The mouse works perfectly except when clicking on window to open new tab.
    I have uninstalled, reinstalled current version 16.0.2
    I have uninstalled, reinstalled earlier version 14
    I have started in Safe Mode
    I have disabled all add-ins except for "Remote XUL Manager" which is necessary for Lotus Domino Web Access.
    I force closed using Task Manger and restart and it will work for a few minutes then start the same issue. I can not type "letter by letter" , if I hold a "letter" key down it will repeat the letter albeit at a slower pace.
    Unfortunately I installed Windows 8 which has IE10 (which cannot access Web Mail at all) so I have resorted to typing in a word document and pasting into emails within Lotus just to function.
    The site is not accessible for outside testing as it occurs post log in to site.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • Acrobat XI keeps crashing when 2 documents are opened.

    I have installed, deleted and reinstalled Acrobat XI Standard but every time I open 2 PDF Documents, the program stops working and needs too be shut down before I can use it again.... This is very annoying, Please help!!!

    Hi, I'm running Windows 7 Pro 32 Bit. I've just updated Acrobat too 11.0.00 (? not sure if this is the latest version) and now it seems to be working.... I have figured out that another way I can view multiple PDF Documents is to open them with Adobe Reader rather than Acrobat. Thanks. If there are any more issues, I'll be in touch.

  • ITunes, not iPod, crashes when certain CDs are inserted for importing...

    If a folder with the artist name exists already, import stops as soon as it starts, freezes iTunes (with the "time remaining" locked on 2:30 or whatever) >> AND << suspends my internet connection. Have to reboot whole system to begin again. This occurs when I delete or change name of artist folder, too.
    Any and all insights appreciated.

    Hi,
    Welcome to Apple Discussions
    You might want to post this question in the iTunes for Windows Forum for a better response.
    Regards,
    Colin R.

  • Premiere Elements 9 crashes when I try to open a project

    Premiere Elements 9 was installed on my laptop when I bought it. I have only just tried to use it for the first time this week. When I choose 'create a new project' it opens but there's only a blank screen - no way to start editing, drag video in, etc. When I try to re-open a project, it crashes - saying there has been an error and it has to close.
    I have uninstalled and re-installed from the discs that came with the laptop but this problem continues to happen.
    Any ideas what I can do to fix this?
    Thanks.

    Thanks for your suggestions. I'm working on a Windows 7 laptop.
    When I try to download the 9.0.1 update I get an error message: "There was an error downloading this update. Please quit and try again later". It doesn't say what the problem is.
    1. Yes
    2. I've tried this and got the same blank grey screen as before (no work area) - tried to open a project/ create new and I got the error message: "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down." But then it doesn't shut down.
    3. I'm not sure what kind of video card - how do I find this out?
    Unless you have other suggestions, given my replies above, I'll try deleting the folder you suggest next.
    Thanks
    Emily
        Premiere Elements 9 crashes when I try to open a project
        created by A.T. Romano in Premiere Elements - View the full discussion
    emilyw76
    What computer operating system is your Premiere Elements 9 running on? For now I will assume Windows 7, 8, or 8.1 64 bit.
    Have you installed the 9.0.1 Update and are trying to work from it? I suspect not. To do that, you can use Help Menu/Update within the project or, if that is not possible, you can do the update with the program closed. Use the download link
    Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
    Then the usual
    1. Do you have the latest version of QuickTime installed on your computer?
    2. Are you running the program from a User Account with Administrative Privileges and have you applied Run As Administrator to the desktop icon of the program?
    3. What video card/graphics card does your computer use? How many cards, 1 or 2? And, is the card driver version up to date according to the web site of the manufacturer of the card or the web site of the manufacturer of the computer?
    An important troubleshooting scheme is to delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
    Local Disk C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements
    9.0
    and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
    After you determine that the video card/graphics card is up to date and the problems persist, the delete the BadDrivers.txt file.
    Local Disk C
    Program Data
    Adobe
    Premiere Elements
    9.0
    and in the 9.0 Folder is the BadDrivers.txt file that you delete. (After you close out of there and open a project, a new BadDrivers.txt file will be generated but the problem should be gone hopefully.)
    Please review and consider the above and then we will decide what next as indicated.
    Thank you.
    ATR

  • Digital Editions crashes when I try to open a library borrowed (epub) book or transfer the book to my nook.

    My Digital Editions crashes when I try to open a library borrowed (epub) book or transfer the book to my nook. Please help.  I've tried uninstalling and reinstalling.

    I'm a librarian....this is what we got to help people. I haven't tried it yet myself.
    Dear Library Partner,
    Apple released iOS 7 yesterday and many of your Apple users may have upgraded their device(s) or will be upgrading in the near future.
    When an existing OverDrive Media Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a DRM-protected eBook. New or first time users of OMC are unaffected by this issue.
    We are resolving the issue but in the meantime, here are immediate remedies for users:
    1) Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help articlefor assistance. (Recommended)
    2) Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user's bookshelf, history, and app settings.
    Audiobook users won't notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.
    We encourage you to share this information with your users via email, Facebook or Twitter.
    We apologize for the inconvenience.
    Regards,
    OverDrive's Partner Services"

  • Finder continues to crash when I try to open my files

    Finder crashes when I try to open my user name with all my files in it. I can click on Macintosh HD, then it gives me a screen with "users" listed. I can click on that and the next screen gives me Guest Folder, my user name, and Shared Folder. When I double-click on my user name (it has a house icon next to my user name), it briefly shows all my files/folders and then crashes.
    Here's the log:
    Apr 23 16:35:43 Lyndas-MacBook-Pro.local ReportCrash[4921]: Removing excessive log: file:///Users/xxxxxxxx/Library/Logs/DiagnosticReports/Finder_2014-04-18-114538_ Lyndas-MacBook-Pro.crash
    Apr 23 16:39:12 Lyndas-MacBook-Pro com.apple.launchd.peruser.501[151] (com.apple.Finder[4922]): Job appears to have crashed: Segmentation fault: 11
    Apr 23 16:39:12 Lyndas-MacBook-Pro.local ReportCrash[4928]: Saved crash report for Finder[4922] version 10.9.2 (10.9.2) to /Users/lxxxxxx/Library/Logs/DiagnosticReports/Finder_2014-04-23-163912_Lyndas-M acBook-Pro.crash
    Apr 23 16:39:12 Lyndas-MacBook-Pro.local ReportCrash[4928]: Removing excessive log: file:///Users/xxxxxxxxx/Library/Logs/DiagnosticReports/Finder_2014-04-23-132011 _Lyndas-MacBook-Pro.crash
    (I have deleted my username from the log above and inserted "x")...
    This is a new laptop (2 weeks old) and I have had problems off and on with Finder crashing. But I don't know anything in particular that I've done to get it to work correctly.
    Need suggestions.
    Thanks!
    Here's some other information:
    Process:    
    Finder [4664]
    Path:       
    /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Identifier: 
    com.apple.finder
    Version:    
    10.9.2 (10.9.2)
    Build Info: 
    Finder_FE-885002006000000~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [151]
    Responsible:
    Finder [4664]
    Date/Time:  
    2014-04-23 15:55:21.996 -0500
    OS Version: 
    Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread:  3  Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000107b70000-000000010803f000 [ 4924K] r-x/rwx SM=COW  /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.Foundation              0x00007fff8cc611ba DYLD-STUB$$CFDateFormatterCreateStringWithDate + 0
    1   com.apple.finder                  0x0000000107e41081 0x107b70000 + 2953345
    2   com.apple.AppKit                  0x00007fff819c0265 -[NSCell _formatObjectValue:invalid:] + 186
    3   com.apple.AppKit                  0x00007fff81a59a67 -[NSCell stringValue] + 146
    4   com.apple.finder                  0x0000000107c73dcb 0x107b70000 + 1064395
    5   com.apple.finder                  0x0000000107c58e5f 0x107b70000 + 953951
    6   com.apple.AppKit                  0x00007fff81a54ab4 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
    7   com.apple.AppKit                  0x00007fff81a53de7 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
    Don't know if any of this helps or not...
    Message was edited by: retired170

    Here's some other information:
    Process:    
    Finder [4664]
    Path:       
    /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Identifier: 
    com.apple.finder
    Version:    
    10.9.2 (10.9.2)
    Build Info: 
    Finder_FE-885002006000000~2
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [151]
    Responsible:
    Finder [4664]
    Date/Time:  
    2014-04-23 15:55:21.996 -0500
    OS Version: 
    Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread:  3  Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000107b70000-000000010803f000 [ 4924K] r-x/rwx SM=COW  /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.Foundation              0x00007fff8cc611ba DYLD-STUB$$CFDateFormatterCreateStringWithDate + 0
    1   com.apple.finder                  0x0000000107e41081 0x107b70000 + 2953345
    2   com.apple.AppKit                  0x00007fff819c0265 -[NSCell _formatObjectValue:invalid:] + 186
    3   com.apple.AppKit                  0x00007fff81a59a67 -[NSCell stringValue] + 146
    4   com.apple.finder                  0x0000000107c73dcb 0x107b70000 + 1064395
    5   com.apple.finder                  0x0000000107c58e5f 0x107b70000 + 953951
    6   com.apple.AppKit                  0x00007fff81a54ab4 -[NSTableView(NSTableViewViewBased) makeViewForTableColumn:row:] + 77
    7   com.apple.AppKit                  0x00007fff81a53de7 -[NSTableRowData _addViewToRowView:atColumn:row:] + 305
    Don't know if any of this helps or not...

  • My CC crashes when I try to open any application

    My CC crashes when I try to open any application - this has been happening for about a week. I installed CC over two months ago and now I cannot use any of the creative suite applications. I don't want to uninstall becuase I am afraid I won't know how to reinstall. what do you suggest. help!

    There is no error message. Every application simply crashes and a dialog box to send a report comes up. when I click for details the first of about 100 lines of text/code under "problem details and system configuration" are:
    Process:    
    PDApp [1553]
    Path:       
    /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp
    Identifier: 
    com.adobe.PDApp
    Version:    
    7.0.0.427 (7.0.0.427)
    Code Type:  
    X86 (Native)
    Parent Process:  ??? [1]
    User ID:    
    501
    as I scroll down I see this:
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSXMLDocument initWithXMLString:options:error:]: nil argument'"
    how would I go about opening anything in a new user account? I purchased CC under my email and password that i have been using with apple for years. I don't have another email to use, and I don't want to change my subscription. Is that what you are suggesting?

Maybe you are looking for