Crash when clicking on edit menu

Hi,
on a customers computer, adobe reader crashes when clicking on the edit menu (german menu "Bearbeiten").
It doesn't matter if a pdf is open or not.
Uninstalling and reinstalling did not help.
What can I do?
Thanks alot,
Fabian

Peter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

Similar Messages

InDesign CS5 crashes when clicking on Edit menu or context menu

I had this infuriating problem with InDesign CS4, found a few references to others having the same issue, but never any real solutions. This problem seems to in InDesign CS5 as well.
With a document open, if I click the Edit menu or right-click anywhere in the document window (including in the pasteboard area... it does not have to be on an object), ID immediately freezes and I get the Windows 7 "Adobe InDesign CS5 has stopped working" dialog.
I've deleted the preferences, created a brand new one-page document, and the problem persists. If no document is open, I can pull down the Edit menu just fine. With a document open, ID crashes before it even draws the menu. It does not matter whether I use the mouse or the keyboard to get to the Edit menu. I can also right-click on things like palette tabs to bring up the context menu. But I cannot right-click anywhere on the document itself without ID crashing.
The maddening thing is that the problem did not show up until some time today. I've brought up an object's Effects window via right-click plenty of times, as well as used the Fitting context menu. It was working fine last night and earlier this morning. Then suddenly for no discernible reason, the crashes started happening. I am not aware of any changes to my system that might reasonably cause this. No new fonts, no Windows updates, no Adobe updates.
Any suggestions on how else I can troubleshoot this?

Peter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

IPhoto 6.0.5 crashes when clicking the Edit button

On some of my albums....not all of them.... When clicking the Edit button or double clicking one of the photos in that album, to make it bigger so you can use the arrows to move throught the pictures, iPhoto crashes.
It does this every time with certain albums. They are all jpeg, and the ones that are crashing worked fine before this last upgrade of iPhoto. Is there a known problem with this? I have looked around and seems as though people have had some problems similar to this but not exaclty the same.
Is there something that can be done that I don't know about to remedy this?
Any and all help/suggestions would be much appreciated.
Thanks

Scott:
It may be a color profile issue. Download the Automator workflow "Embed sRGB Profile" file from Toad's Cellar and unzip it. Then export one of the problem files to the desktop and drop on the workflow application. Then import the file and see if it will edit OK. If so you can find the files in the Originals folder that are giving you problems and drag them onto the workflow application file. BUT, just in case make a temp backup copy of the iPHoto Library folder beforehand.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.

AE CC CS6 Crashes When clicking the Mac Menu

Adobe After Effects Creative Cloud crashes when I click any menue on the Apple menue bar. The program boots just fine, and is functional inside of its selft but when you click any where on the menue bar AE quites unexpectedly.
I am running a Med 2012 Retina MacBook Pro 2.3GHz i7, running OX X verion 10.8.4. I ran FontExpoler X Pro to try and uninstall any bad fonts but that didn't help. I also reinstalled AE.
The same issue is hapining with Illastrator but that programs crashes on the splash screen.

Adobe After Effects Creative Cloud crashes when I click any menue on the Apple menue bar. The program boots just fine, and is functional inside of its selft but when you click any where on the menue bar AE quites unexpectedly.
I am running a Mac Pro,Mid 2010
Processor 2 x 2.4 GHz Quad-Core Intel Xeon
Memory 8 GB 1066 MHz DDR3 ECC
Graphics NVIDIA Quadro 4000 2048 MB
Software OS X 10.8.4 (12E55)
Hello Jorden, it´s nowfour good days fighting with exact same proble with with this new ae cc, did you please solved the proble?
help me out.
Or anyone who can handle this that will be great. hope to hear from you as soon
Thanx guys

AFTER EFFECTS CRASHING WHEN CLICK ON MAC MENU!!!!

I downloaded after effects from creative cloud, and purchased it as well. It launches fine, and opens properly, but when I try to click ANYWHERE on the mac transparent menu at the top of the screen, it freezes and crashes. I have tried re-installing several times, still no luck!!!!! i am running a macbook pro mountain lion 10.8.4 with CUDA Nvidia graphics proccesor. HELP PLEASE!!!

Ok, so when Adobe CS cleaner opens, it gives me options to clean installed adobe applications, and once I clicked after effects and pressed clean, after effects vanished from my computer. It didnt say anything like: Finished, or Succesfully Fixed. Is this right?

Indesign crashes when clicking on print options

indesign cs6 crashes when clicking on printer or page setup within the print options. OS 10.7.4

Peter,
Yes, I can bring up the Paragraph Styles and the Character palettes with no document open, edit the [Basic Paragraph] style to change the font family, then open a blank document, and new text boxes will use that font.
I'm on a bit of a deadline right now, so I ended up uninstalling ID CS5 and reinstalling it. I can now successfully bring up the Edit menu and the right-click context menu both in a blank document and in the document I was working on before. I'm sure the problem will reappear again at some random point in the future, so I am still looking for fixes that don't involve reinstalling the app.
BTW, I have tried exporting my work document to IDML and re-importing it, but to no avail. I've also tried toggling Dynamic Spelling (past threads have suggested this as a possible fix), but also to no avail.
It would be really nice if Adobe products produced some sort of crash dump or bug report when this sort of thing happens...

Bookmarks menu used to work fine. Recently, now when clicking the "bookmarks" menu, it says, "sign in to access your Google bookmarks," but it does no good.

Running Firefox 3.6.3.
The "bookmarks" menu is at the top of the page.
The "bookmarks" menu used to work fine.
Now when clicked, the "bookmarks" menu says, "Sign in to access your Google bookmarks."
After signing in to Google, the "bookmarks" menu still does not work, and continues to repeat the "Sign in to access your Google bookmarks."

Looks like Google changed the domain for Google accounts. You'll need to edit the Google Toolbar extension to have the new URL. The alternative id for Google to update their Google Toolbar program for Firefox, but I doubt of that will happen - they have recently dropped support for Firefox. I found these instructions in another support forum.
Open up toolbar.js with a decent editor.
Find:
www.google.com/accounts
and replace ALL with:
accounts.google.com
Restart FF.
Login through the toolbar. Enjoy.
My advice is to get your bookmarks from Google and import them into Firefox itself. If you want a backup service for your bookmarks, use Firefox Sync or Xmarks instead of Google Bookmarks.

Premiere Elements 8 crashes when selecting the edit option

Hi to you all,
I just installed Premiere Elements 8 on my new system.
It is a Intel i5 + 4 GB mem, GTS250 and 400 GB of free disk space.
OS is WIndows 7 64 bits. The system is completely up-to-date with patches, fixes and so on.
BIOS, Drivers etc. All to the latest.
Starting PE8, no problem
Getting the film from my sony DV on to the disk, no problem.
Disc menu: no problem
Then when I want to add transitions or titles via the edit menu, Premiere elements 8 crashes. It is not responding anymore and windows is looking for a solution.
I followed the hints and tips on this forum on crashing Elements 8. No help. Quicktime to the latest. ended processes. All no help.
I also started PE8 in WIndows XP SP3 mode. Same problem.
Could it be the 64 bits?
Any help would be appriciated.
Richard
The Netherlands

Thank you all for the quick replies.
I installed the latest Nvidia GTS250 driver (from the Nvidia site) and guess. No crash anymore when selecting the edit menu.
My graphical card is a Asus GTS250 DK/DI/1GB and I was using the latest drivers retrieved from the asus site. Those drivers are old.
I can now continue to evaluate Premiere Elements 8.0
Thanks all.
Richard

[Solved] eclipse crashes when click help- welcome

And also crashes when clicking color-theme plugin setting.Error message:
JVM terminated. Exit code=127
/opt/java/bin/java
-Xms40m
-Xmx512m
-XX:MaxPermSize=256m
-jar /usr/share/eclipse//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
-os linux
-ws gtk
-arch x86_64
-showsplash /usr/share/eclipse//plugins/org.eclipse.platform_4.2.2.v201302041200/splash.bmp
-launcher /usr/share/eclipse/eclipse
-name Eclipse
--launcher.library /usr/share/eclipse//plugins/org.eclipse.equinox.launcher.gtk.linux.x86_64_1.1.200.v20120913-144807/eclipse_1502.so
-startup /usr/share/eclipse//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
--launcher.overrideVmargs
-exitdata 18450085
-vm /opt/java/bin/java
-vmargs
-Xms40m
-Xmx512m
-XX:MaxPermSize=256m
-jar /usr/share/eclipse//plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar
Added code tags -- Inxsible
Didn't happen before. I also tried using libwebkit with -Dorg.eclipse.swt.browser.UseWebKitGTK=true (as suggested in ArchWiki:eclipse) and it also crashes.
Last edited by xgdgsc (2013-04-27 09:21:13)

Since then I even tried OpenJDK instead of Oracle JDK, tried downgrading to Eclipse 4.2.1, unsintalled and reinstalled everything, tried the Eclipse portable version from their site, and the problem was still there. What should I do? What can cause this, it didn't happened 1 week ago, what's gone wrong?
I even tried removing everything from workspaces but my source code, and all .eclipse and sh!t, I even tried running it as another user, and it still crashes on help -> welcome or every fifth minute in best case.

Photoshop cs3 crashes when I touch the Menu Bar

Photoshop cs3 on my MacbookPro OsX 10.7.5 crashes when I touch the Menu Bar. Ive reloaded it with no result. Any ideas?

You're crashing deep inside Apple's OpenCL code (which CS3 doesn't use directly), apparently because Apple calls it as part of their drawing code.
You'll have to contact Apple about this - but of course, they'll blame the bugs in Apple's code on third parties.

Since downloading and installing Firefox 3.6.16, Firefox crashes when clicking on certain e-mails in my inbox. I need help.

I installed v. 3.6.15 on 3/21/2011. Since then Firefox crashes when clicking on random e-mails in my inbox. I am running v. 10.6.7 on my iMac which I installed on 3/29/2011. I am running Java v. 10.6, Update 4, which was installed on 3/10/2011. My Adobe reader was just updated to v. 9.4.3. My iMac desktop is not quite 2 years old. When this problem occurs, everything clears off the screen. I get a message "Firefox quit unexpectedly. When I click on 'Reopen', I get the message: "Well, this is embarrassing. Firefox is having troubl recovering your windows and tabs. This is usually caused by a recently opened web page. (Don't know what that means) There are no 'Crash ID(s), because everything disappears from the screen. Could someone send instructions via e-mail on what to do? I am 73 years old and do not know a lot about computers.

Hi their firefox has updated to 4.0 [http://www.mozilla.com/en-US/firefox/features/ 4.0 Features] Please can you try the following for me
[[Firefox crashes]]

Itunes 11.4.0.18 crashing when clicking on app store Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open

Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.

Click here and follow the instructions to change the iTunes Store country.
(97125)

Finder crashes when clicking on Applications folder

VERY weird. Beginning a few days ago the finder on my Mac Pro crashes whenever I clicked on the Applications folder. It makes no difference what finder view I am using (icons, columns, etc.). Even if I click on the alias to the Applications folder in the sidebar, the finder crashes. I cannot view the contents of that folder by any method. The only way I can get to an item contained therein is to search for it using Spotlight.
Thinking that maybe my startup disk was hosed somehow, I ran Disk Utility (repaired permissions and verified the disk) and ran all tests within TechTool Deluxe. Both said the disk and filesystem were fine.
I tried copying the entire folder to another disk, but the copy aborts after the first few items (stops with Adobe Photoshop; the next item alphabetically is Aperture). In case Aperture was somehow a problem, I removed it (searched using Spotlight and then dragged it to the trash). No change in behavior.
I used Carbon Copy Cloner to replicate the entire drive to another, newly reformatted drive and made that drive the startup disk. No change in behavior.
It sure seems that the issue has to do with some kind of file corruption (that CCC dutifully replicated) rather than a faulty drive, but I have no idea where to look next for a solution (other than reformatting and reinstalling over 100 applications from scratch; ugh).
Does anyone have any idea what may be going on here? Until I can fix this, the Mac Pro is pretty much useless (luckily, I also have a MacBook Pro).

Hi - I too am having this issue.
When I click on any of the items in my sidebar (i.e. -desktop, documents, applications, etc...) this causes the finder to crash and restart.
I have tried trashing the com.apple.finder.plist and running disk utility but to no avail. I also found this other forum discussion (https://discussions.apple.com/thread/1336291?start=0&tstart=0) Where this was part of the post
petrock
Re: finder crashes when clicking desktop icon in sidebar - any help?
Feb 2, 2008 3:43 PM (in response to choegl)
choegl, that crash is the same place as andreas's but it got there in a different manor. In the manor I would expect it to. It is trying to retarget the window to your selection in the sidebar and setup List View according to the view options for that folder from that folder's .DS_Store. Its specifically trying to get the label for one of the columns in List View (i.e. Size or Name or Date Modified) but the value it gets from the .DS_Store is corrupt/bogus and causes the Finder to crash (specifically a component underneath the Finder call CoreFoundation via a call to CFStringGetLength). Here's how you solve your problem. In /Applications/Utilities/Terminal.app type: +cd <path to problem folder>+
+rm .DS_Store+
+killall Finder+ Pressing return after each line. You can get the path to the problem folder by drag/dropping the folder into the Terminal window. When the Finder comes back up, see if it still crashes when you click on that problem folder (i.e. your Desktop) in the sidebar. Repeat the steps above for any other folders that behave this way when you click on them in the sidebar. Hope that helps everyone...
btw, I wrote up a bug report on your behalf about this issue and sent it off to Apple (# 5721669)."
I tried this as well and nothing!
Anyone have any suggestions? I'm at a loss and am hating this issue! BTW, if I right click on any of the items in the sidebar, I can then click on open to get the folder to open. HASSLE! and if I forget (which is likely since I move too fast for my own good) then I crash the finder. Also, this happens on all the users on my mac.
Thanks!!!!
Matthew
MacBookPro 2,2 - OS X 10.6.8 - 2.16 GHz - 3 GB mem -

Aperture 3.5 repeatedly crashes when cropping or editing.   10.9.4 on a 24" iMac early 2009 Processor 3.06 GHz Intel Core 2 Duo. Crash report: Processor 3.06 GHz Intel Core 2 Duo

Aperture 3.5 repeatedly crashes when cropping or editing.   10.9.4 on a 24" iMac early 2009 Processor 3.06 GHz Intel Core 2 Duo. Crash report: Processor 3.06 GHz Intel Core 2 Duo.    Able to edit 3 or 4 photos before crashing again.   Repair run multiple times.   Can't copy/paste crash report -
any ideas?

Yes.   Just updated to 10.9.5 and 3.5.1 and crashed again.    Only half of available memory on computer is being used.
How do I copy the "problem report"?
thanks very much

Microsoft Expression Encoder 4 crashes when clicking Start button to begin live smooth streaming to a publishing point created in Windows Server 2012

Microsoft Expression Encoder 4 crashes when clicking Start button to begin live smooth streaming to a publishing point created in Windows Server 2012, I've got the following error. Can anyone help me with this? Thanks in advance!
Nombre del evento de problema:   CLR20r3
Firma del problema 01:   encoder.exe
Firma del problema 02:   4.0.4276.0
Firma del problema 03:   4eafa0d7
Firma del problema 04:   mscorlib
Firma del problema 05:   4.0.30319.18408
Firma del problema 06:   52310b91
Firma del problema 07:   3e69
Firma del problema 08:   0
Firma del problema 09:   System.InvalidCastException
Versión del sistema operativo:   6.2.9200.2.0.0.272.7
Id. de configuración regional:   3082
Información adicional 1:   5861
Información adicional 2:   5861822e1919d7c014bbb064c64908b2
Información adicional 3:   dac6
Información adicional 4:   dac6c2650fa14dd558bd9f448e23afd1
Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid=190175
Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt

2014-12-17 16:05:41 Msg 5170, Level 16, State 1, Server \\.\pipe\Microsoft##WID\tsql\query, Line 2
Cannot create file 'C:\Windows\WID\Data\SUSDB.mdf' because it already exists
Looks like somebody forgot to remove the database from the last time WSUS was installed.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Crash when clicking on edit menu

Similar Messages

Maybe you are looking for