Crash when previewing
i bought creative WebCam Notebook, i used several applications to test it, and found the following problems (i use driver version .4..322 for WinXP - XP SP2):
in PC-CAM center (which is supplied with the camera) when i press "Live video" - i can't see the video that the camera should show - it's a black picture. only when i change the video size to 640x480 i see myself in green colors (why?).
when i try to record with it, it records, but the application crashes immediately when i stop the recording.
in msn messenger - when i try audio/video tuning wizard and points to my webcam and "Next" button - messenger crashes - i can't seem to configure it to use the cam.
in iuVCR - i thought checking another application just to verify - when i tried enabling the "Preview" the application crashes.
this pattern seems to repeat itself, so the problem is probably not with any of the applications...
how do i solve this? it is very frustrating, and if this is not solved, i think of returning it back to the store and buy another one.
Thanks.
hi Jon, do you have all available updates installed for your PowerPoint? Install the two KB in the links below, then test again:
http://blogs.technet.com/b/bgp/archive/2014/04/09/support-for-youtube-videos-in-powerpoint-returns.aspx
Flynn
Similar Messages
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Finder is crashing when previewing files
My finder keeps crashing when previewing files from an external hard drive. It's mov-files and stills(cr2).
I have files recorded on two separate days. When previewing files day 2 there's no problem but when previewing files from day 1 finder is crashing every time. I have back up of all the files on another drive. On the back up drive there's no problem to preview files.That is why I want you to erase it.. so you can get access.. but I cannot trial it for you... I do not have one.. you have to trial it yourself.
Setup the TC to use Accounts.. not use disk password or device password.. after an erase.
See if that fixes it.
See this post for different but maybe related issue.
https://discussions.apple.com/thread/5146963?tstart=0 -
Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video
Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video
As a user with "local administrator" or "Power User"privileges the video previews the video plays, but as a normal user the following error occurs.
Internet Explorer has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Debug or Close Program
Event Viewer details are as follows:
Log Name: Application
Source: Application Error
Date: 28/01/2015 11:22:32
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: iertutil.dll, version: 11.0.9600.17496, time stamp: 0x546fee66
Exception code: 0xc0000005
Fault offset: 0x000e53a8
Faulting process id: 0x15ec
Faulting application start time: 0x01d03aecb5356af2
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\syswow64\iertutil.dll
Report Id: f311913d-a6df-11e4-bf49-8019346e8858
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-28T11:22:32.000000000Z" />
<EventRecordID>30194</EventRecordID>
<Channel>Application</Channel>
<Computer>ALMETMP566-W7.midkent.ac.uk</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>11.0.9600.17496</Data>
<Data>546fddcc</Data>
<Data>iertutil.dll</Data>
<Data>11.0.9600.17496</Data>
<Data>546fee66</Data>
<Data>c0000005</Data>
<Data>000e53a8</Data>
<Data>15ec</Data>
<Data>01d03aecb5356af2</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>C:\Windows\syswow64\iertutil.dll</Data>
<Data>f311913d-a6df-11e4-bf49-8019346e8858</Data>
</EventData>
< /Event>
Process for creating a test file is as follows
Via youtube and your preferred browser, search for any video file (eg rubik's cube), select a video and start to watch it. Choose Share, Embed and copy the link information (eg <iframe width="560" height="315" src="//www.youtube.com/embed/MaltgJGz-dU"
frameborder="0" allowfullscreen></iframe>)
Close browser and create a new powerpoint 2013 presentation.
Insert, Video, Online Video
In the "From a Video Embed Code" box, paste the link information then click the arrow to apply
Save the file and then Right Click on the file and Preview.
In advance of the creation/running, I've applied the following KBs to the machine(s)
kb2817636 & kb2837627
As i said at the start, members of the Power Uses or Administrators group don't have this issue - but as 99% of our users are "users" and not really an option to make them all members of PU group.
Same also happens if the computer is removed from the domain. Admin & power users work, standard users crash IE.
Uninstall and reinstall of Office 2013 and IE11 has no apparent difference.
Assistance in this is appreciated.
Thanks
Jonhi Jon, do you have all available updates installed for your PowerPoint? Install the two KB in the links below, then test again:
http://blogs.technet.com/b/bgp/archive/2014/04/09/support-for-youtube-videos-in-powerpoint-returns.aspx
Flynn -
My iBook crashes when previewed or after exporting it and sync
Hello,
I designed a photography iBook, and added 2 gallery widgets of 20 pics each. My iBook crashes when previewed on my iPad 3 or after exporting it and syncing it to the iPad. It happens after viewing the book and interacting with it.
I have seen that the gallery widgets behave a bit sloppily when you swipe to the next pic, also the second row of thumbails (pics 11 to 20) don't show properly, some thumbails just don't appear.
What can I do? delete the widgets and start again? Is the iBook crashing because of them? Any user having this problem in the past months?
Thank you!I did it, removed both, started from 0 again. Same problem, thumbails dont show for items 11 to 20. The widget in general works a bit sloppily always, no matter amount of items.
i tried to make images smaller in resolution, same problem.
only solution: never have more than 10 items per gallery, and split 20 photos in 2 different galleries in 2 pages. -
10.5 - Finder crashes when previewing jpgs created in photoshop
Finder crashes when previewing jpgs created in photoshop. It seems to be associated with the preview. The finder crashes whether it is in cover flow or column view.
The only workaround I could find:
Switch finder to list view. Open the jpg (again) in photoshop, select all and copy. Create an new doc of the same size and paste. Save as jpg. Don't ask me why but it will then preview correctly in both cover flow view and column view.
It's a pain to open and re-save... anyone else having issues with jpgs? or know of a quicker workaround?This is definitely a common problem.
I discovered this after saving some artwork from illustrator as a PDF. Opening it in Photoshop (to get the bleeds), and then saving out as a CMYK colourspace JPG. I tried a dozen times to attach it to an email to my client, but it kept springing back, and would not attach to a mail message no matter what I tried.
It also crashes finder/preview, and quickview, and safari when trying to look at it. If I copy the flattened artwork into a new PS document and save it out as a JPG then it's fine.
Worse - I understand that if you put one of these files in the downloads stack, then it will continually crash your dock. Nice!
This points towards some meta data problem/incompatibility between with the JPG files coming from adobe and apple's apps...
This is TOTALLY embarrassing as my PC has no problems at all with either JPG...
As someone who switched to Mac for professional reasons after several years of PC use, I cannot believe how slow apple and adobe have been to sort out such a fundamental problem.
Come on guys - less time ponsing about with iPods - remember the media industry who put you here.
Personally I'm hanging on to Leopard by my fingernails - and am so close to saying sod it, and going back to Tiger. -
Finder crashes when Preview column is active in list view
I've created a bootable system backup of OS X 10.10.1 on an external 1TB HD connected via firewire 800 to a 2011 iMac running OS 10.10.1.
I have had no problems with Yosemite's Finder on the iMac if I boot from the internal HD. I check to be sure which HD I've started from by having the Finder window show the Path Bar via a setting in the Finder's View menu.
The problems only appear when I boot from the external HD, then the Finder crashes when the Preview column is active in list view. I can force quit and restart the Finder via the Force Quit Applications (command-option-escape) tool. I can open files from within an open application but cannot open files by clicking on the file directly, as long as the Finder is set to Show the Preview column. I prefer to work in list view, so suggesting I use another view doesn't solve my problem.
Another strange issue is that I can boot from the external HD if I select that HD in System Preferences > Startup Disk but not if I hold down the option key and select that HD during start-up if the Preview column is active in list view. When I try to boot from the external HD by selecting that HD during start-up, instead the computer starts up from the internal HD.
I CAN boot from the external HD if I select the external HD during boot-up IF the Preview column is NOT active in list view.
Is there a way for me to reinstall the OS on the external HD only? I did create a bootable Yosemite installer jump drive when I installed Yosemite on the iMac originally.
I've run Disk Utility on the external HD from the files available on the Recovery HD to both verify the HD and repair disk permissions to no avail.Open Terminal application (spotlight for it). If you don't have it, get it from the Apple Support site.
In the command-line window that appears, type in:
<user>$ cd /Users/<user>/Library/Preferences
<user>$ rm com.apple.finder.plist
<user>$ ls com.apple.finder.plist
the system shouldn't return anything as the file should be gone
<user>$
exit from Terminal - you may need to restart your system at this point to recreate the com.apple.finder.plist.
Good luck -
Cady
comfortable with a command-line interface -
Finder crashes when previewing JPEG files
My finder just crashes when I use the finder in Column or Coverflow modes. It happens not with all jpeg files but I can't find a pattern here. When I open those same files with Photoshop CS3, Lightroom or Bridge CS3, they open without any problems.
The info I get on the "log" is the following (very helpfull indeed):
08/01/31 07:20:56 Finder[117] * _NSAutoreleaseNoPool(): Object 0x1601cad0 of class NSCFNumber autoreleased with no pool in place - just leaking
Stack: (0x9224727f 0x92154962 0x938f1b4f 0x938f18c0 0x2dcc7f 0x2dcdb9 0x9cd0 0x91a40075 0x91a3ff32)
Can somebody help? I've read that this may be a problem associated with files opened with photoshop or lightroom...Try installing the Mac OS X 10.6.8 Update Combo
Then restart your Mac.
It's ok to do this even though you are already running v10.6.8. -
Elements 10 keeps crashing when previewing my video
Windows 7 home premium SP1 64bit OS
3.84gb RAM
(no other programs running at the time)
Elements 10.0 (20110902.Mol11.B123.280463)
I've got a soundtrack and a few clips and sometimes when previewing the video it'll start out ok and then when it begins trying to play the first clip it'll just encounter an error and shut itself down. Reopening the file normally lets it work fine for a while but sometimes not. I've rendered the clips too.
Any suggestions?This video and that audio are not going to work well in Premiere Elements, unfortunately.
Your best bet is to use the project settings for Flip Mino HD to edit your video. And by all means convert that audio file to a WAV! (The free download Audacity will do it.)
You're still going to have to render often as you work. (Press Enter whenever you see red lines above the clips on your timeline. When they're rendered they'll turn green.) You don't say how fast your projecessor is -- but you should get pretty decent editing performance with this video if you've got a quad core or i7 processor.
And check out my free 8 part Basic Training tutorials. They cover the relevant aspects of the basics possibly better than Lynda's tutorials.
http://forums.adobe.com/thread/537685 -
Crystal Reports 2008 crashes when previewing image with graphic location
Hi,
I'm using Crystal Reports 2008 for SAP Business One. When I try to insert an image with a UNC graphic location (browse to a UNC drive for image) and I preview, Crystal Reports crashes with the following debug info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 12.1.0.892
Application Timestamp: 48de4bbc
Fault Module Name: cslibu-3-0.dll
Fault Module Version: 12.4.0.966
Fault Module Timestamp: 4daed0a1
Exception Code: c0000094
Exception Offset: 0002d7fd
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any idea why? If I trun graphic location off, it works fine.
The code I'm using to pull image is:
sapserver\B1_SHR\Bitmaps\Versailles\" & {RSM_Inventory_Images;1.PicturName}
Thanks.Through Startu2014Run are you able to view the image by choosing the following path ?
sapserver\B1_SHR\Bitmaps\Versailles\" & {RSM_Inventory_Images;1.PicturName}
Also try to insert any image which is on your local hard drive and try. I think this is because, CR is unable to access the images which are on UNC.
Thanks,
Sastry -
CS5 crashes when previewing some photos
First time this has happened. I'm working with rather small client provided photos 477x640; jpeg, gif, etc. and suddenly when I dragged a jpeg over to the preview the entire system crashed right down to the blue system screen. I run CS5 on a HP Z800, 6 core, 12 gigs RAM, Win 7 64 bit and it's been generally stable thus far. Here's the kicker, if I drag the photo directly to the timeline, the system doesn't crash. Doesn't matter if I turn off the GPU Accelerator or not. The crash happens only loading the picture in the preview window. This doesn't happen on all photos just some. I even brought the photo into Photoshop with no problem, saved it as a PSD, but the crash still happens in Premiere Pro CS5. Anybody know why?
I think this is a CS5 only issue because on another computer (HPxw8400, 8 gigs RAM, Win 7 64 bit) running CS3 that same photo does not crash the system loading into the preview window.
At the moment, my work around is to not load the photos into the preview window.Yeah Colin, looks like I could load the lastest Nvidia driver. I am using CS5 5.0.3.
What I just did was load each photo one at a time to see which photos trigger the crash. After loading 14 good photos (JPGs and GIFs) I came across two other photos, BMPs this time, that crashed the system. It too is a RGB 8 bit file. So no discerning trait among them. It seems most of the JPGs and GIF have no issue. All I can think of is that perhaps these few photos are somehow corrupt, but only the 64 bit Premiere Pro CS5 brings this to light. Can't say I've found a bug or not, or if it's just something wrong with these few files that CS5 doesn't like.
All these photos came to me online from the client's computer via YouSendIt.com. I believe suspect files came through in different batches with other good files, so can't really blame an upload issue.
I don't think there are any viruses involved. I've scanned everything with my AVG and no issue found. Not that all viruses come to light in every anti-virus program though.
For now, I think I'll just work in CS3 and try to trouble shoot further later.
If anyone would like this photo to test on their system, let me know.
Thanks, guys. -
IMac crashes when previewing some jpg files
When I preview some jpg files using quicklook my Mac crashes, I get the same result when using get info on the same files. Other jpg files can be previewed without this problem. All jpg files open fine in Photoshop and can be saved with a different filename but the problem still exists with the new file. The files do not cause an issue on other iMacs. Does anyone know what could be causing this?
Please restart your computer in Safe mode by taking these steps:
- Click on the Apple sign() at the upper left corner of the Desktop, select 'Shut down' from a drop-down menu;
- Wait until your computer turns off, then press the Power button(⌽);
- Immediately after you hear the startup tone, press and hold the Shift(⇧) key. It should be held as soon as possible after the startup tone, but not before the tone;
- Release the Shift(⇧) key when you see a grey Apple sign() and the progress bar below;
This will force the system to perform several maintenance routines and load essential system software.
Once you've seen the Desktop, start a Disk Utility scan to detect and repair file system errors:
- Open Disk Utility application:
1. Click on Finder at the bottom of your Desktop;
2. Select Applications folder from Finder's left sidebar and then open Utilities folder (or press Command(⌘)-Shift(⇧)-U), double-click on Disk Utility icon;
- Choose your main hard drive from the left sidebar ('Macintosh HD', usually);
- Click on 'Verify Disc' at the bottom right corner, your Mac will perform a diagnostic test. Click on 'Repair Disk' if prompted to fix problems, or follow instructions given on the Disk Utility window;
- Once the routine finished, click on ""Verify Disc Permissions"", after it's done, click on 'Repair Disc Permissions';
- Wait until the process's finished and shut down your Mac, turn it back on in 30 seconds;
Try to preview images -
Finder crashes when previewing videos
I'm at my wit's end. When I click on a video (.mov, .wmv, it doesn't seem to matter), Finder crashes - even in list view with icon preview turned off. I get one of two error messages indicating that it is either Finder or QuickLookDaemon crashing.
I already:
Deleted all user preferences
Deleted Flip4Mac and DivX
Ran a Disk Verify
Ran a Disk Permissions Repair
Ran MemTest86 to make sure my RAM was functioning normally
Dumped my caches
Here is the rundown and offending thread from a recent crash:
Process: Finder [130]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.6.8 (10.6.8)
Build Info: Finder_FE-6650801~5
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2012-01-14 18:09:48.695 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 633305 sec
Crashes Since Last Report: 48
Per-App Interval Since Last Report: 3103763 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: A288C018-6604-4384-84BF-FDBB5DE08B30
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0000000000 0 + 0
1 dyld 0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
2 dyld 0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
3 dyld 0x8fe0200b dyld::runInitializers(ImageLoader*) + 34
4 dyld 0x8fe0b299 dlopen + 558
5 libSystem.B.dylib 0x944a62a8 dlopen + 66
6 com.apple.CoreFoundation 0x916dfed9 _CFBundleDlfcnLoadBundle + 233
7 com.apple.CoreFoundation 0x916dfa4a _CFBundleLoadExecutableAndReturnError + 1370
8 com.apple.CoreFoundation 0x916df4e1 CFBundleLoadExecutable + 33
9 com.apple.CoreFoundation 0x916e0159 CFBundleGetFunctionPointerForName + 57
10 ...ple.CoreServices.CarbonCore 0x967ccd6e _cf_lookupLibraryEntry(rtFile*, short, RegisteredComponent*) + 464
11 ...ple.CoreServices.CarbonCore 0x967cc93a LoadComponent + 194
12 ...ple.CoreServices.CarbonCore 0x967cc70f OpenAComponent + 232
13 ...ple.CoreServices.CarbonCore 0x967d2149 OpenComponent + 24
14 ...ple.CoreServices.CarbonCore 0x967ce5cc CallComponent + 171
15 ...ple.CoreServices.CarbonCore 0x967ce51f CallComponentDispatch + 29
16 ...ple.CoreServices.CarbonCore 0x9685cd40 CallComponentGetPublicResource + 56
17 com.apple.QuickTime 0x90a73966 cchaMissing + 348
18 ...ple.CoreServices.CarbonCore 0x967fec25 GetComponentPublicResourceList + 476
19 com.apple.QuickTime 0x90a72b9e startUsingCachedCodecCharacterizations + 264
20 com.apple.QuickTime 0x90a721ea FindBestChain + 29
21 com.apple.QuickTime 0x90a70dc8 ICMSequenceGetChain + 392
22 com.apple.QuickTime 0x90a69fa4 DoBandedDecompress + 5677
23 com.apple.QuickTime 0x90a68789 ICMAction + 1177
24 com.apple.QuickTime 0x90a67398 ICMDeviceLoop + 546
25 com.apple.QuickTime 0x90a7030c DecompressSequenceFrameWhen + 714
26 com.apple.QuickTime 0x90ad7ca6 ICMDecompressionSessionDecodeFrame + 576
27 ...ickTimeComponents.component 0x99366539 v2m_rDecompressSequenceFrameWhen + 761
28 ...ickTimeComponents.component 0x99369936 v2m_decompressVideoFrame + 609
29 ...ickTimeComponents.component 0x9936d4da QueueAFrame + 1595
30 ...ickTimeComponents.component 0x9936e3da v2m_doWhatTheMentorTellsUs + 1243
31 ...ickTimeComponents.component 0x99371c77 Video2MoviesTask + 2891
32 ...ple.CoreServices.CarbonCore 0x967e1095 callComponentStorage_44444 + 49
33 ...ple.CoreServices.CarbonCore 0x967d5dcc CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
34 ...ickTimeComponents.component 0x9935f155 Video2ComponentDispatch + 212
35 ...ple.CoreServices.CarbonCore 0x967ce51f CallComponentDispatch + 29
36 com.apple.QuickTime 0x90ac26a6 MediaMoviesTask + 61
37 com.apple.QuickTime 0x90ac1450 TaskMovie_priv + 4847
38 ...ickTimeComponents.component 0x99423900 doIdleMovie + 260
39 ...ickTimeComponents.component 0x99434474 internalDoAction + 7485
40 ...ickTimeComponents.component 0x994240d1 _MCIdle + 61
41 ...ple.CoreServices.CarbonCore 0x967d5dcc CallComponentFunctionCommonWithStorage(char**, ComponentParameters*, long (*)(), unsigned long) + 54
42 ...ickTimeComponents.component 0x9941f988 _MCComponentDispatch + 111
43 ...ple.CoreServices.CarbonCore 0x967ce51f CallComponentDispatch + 29
44 com.apple.QuickTime 0x90abfd3e MCIdle + 37
45 com.apple.QuickTime 0x90abdc25 QTOMovieObject::SendCommand(unsigned long, void const*) + 899
46 com.apple.QuickTime 0x90aa132a DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 240
47 com.apple.QuickTime 0x90aa118e QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 178
48 com.apple.QuickTime 0x90aa06f5 QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1249
49 com.apple.QuickTime 0x90abd894 QTSendToObject + 98
50 com.apple.QTKit 0x9419c1e6 QTObjectTokenExecuteCommand + 83
51 com.apple.QTKit 0x9417db51 -[QTMovie_QuickTime idle] + 303
52 com.apple.QTKit 0x941215ec +[QTMovie_QuickTime idleAllMovies:] + 308
53 com.apple.Foundation 0x962de484 __NSFireTimer + 141
54 com.apple.CoreFoundation 0x916bca3b __CFRunLoopRun + 8059
55 com.apple.CoreFoundation 0x916ba3c4 CFRunLoopRunSpecific + 452
56 com.apple.CoreFoundation 0x916ba1f1 CFRunLoopRunInMode + 97
57 com.apple.HIToolbox 0x94c02e04 RunCurrentEventLoopInMode + 392
58 com.apple.HIToolbox 0x94c02bb9 ReceiveNextEventCommon + 354
59 com.apple.HIToolbox 0x94c02a3e BlockUntilNextEventMatchingListInMode + 81
60 com.apple.AppKit 0x92ebb595 _DPSNextEvent + 847
61 com.apple.AppKit 0x92ebadd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
62 com.apple.AppKit 0x92e7d1f3 -[NSApplication run] + 821
63 com.apple.AppKit 0x92e75289 NSApplicationMain + 574
64 com.apple.finder 0x0000615e 0x1000 + 20830
65 com.apple.finder 0x00006121 0x1000 + 20769
PLEASE HELP!Try installing the Mac OS X 10.6.8 Update Combo
Then restart your Mac.
It's ok to do this even though you are already running v10.6.8. -
IDVD 08 crashes when previewing slide show imported from iPhoto
I've created a slideshow in iPhoto 08 and transferred it to iDVD 08 using the share menu. It appears in iDVD as a movie and I can add it to an iDVD project in the normal way. Everything appears fine but when I try to preview the slideshow in iDVD, iDVD crashes. The slideshow is stored as a Quicktime movie and I can play it using Quicktime.
I'm having the exact same problem. From iPhoto under Share I select Send to iDVD. In iDVD the slideshow appears, but when I click on it iDVD crashes.
I've also tried exporting from iPhoto which creates a Quicktime .mov file. That file then appears as a movie in iDVD under the media tab. But again, when I drag it into my movie and try to play it iDVD crashes.
Other movies imported into this same project from iMovie play just fine, so I was also looking for a way to import the slideshow's Quicktime file into iMovie in hopes of exporting it from iMovie to iDVD in a different format, but the file is not selectable in iMovie, which I also found puzzling.
I did this all the time in the old iDVD and really hope to get this working again.....
Please help!
thanks
Carl P -
Sporadic Mail.app crashes when previewing messages with attachments
Hi,
Mail.app crashes about 10% of the time that I click on an e-mail with an attachment. It seems to crash as it is decoding the attachment for viewing in the preview pane of the application. It doesn't seem to matter what type the attachment is. I think it only happens in my main work IMAP account, not my .Mac account, but I'm not 100% sure of that.
Is anyone else having this problem, and does anyone have a suggestion for how I might fix it?
I keep hoping that it will get magically fixed at some system update, but it has persisted in 10.4.9.
A sample crash log is below.
Thanks,
-- Paul
Host Name: mcxr2
Date/Time: 2007-03-20 16:58:27.311 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [105]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 10610
Thread: 12
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x4d657393
Thread 0:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x9329b1b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x9329b020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x937a1ae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x937a17a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x9379dcec -[NSApplication run] + 472
10 com.apple.AppKit 0x9388e87c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.MessageFramework 0x9b050198 +[_NSSocket _runIOThread] + 92
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9001fa0c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0a6a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0b7e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95bb6e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c548 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003102c pthreadcondwait + 480
2 com.apple.Foundation 0x92bea30c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x9383e708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002f20c kevent + 12
1 com.apple.DesktopServices 0x92af6eb0 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc483c PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9002c548 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003102c pthreadcondwait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc4a2c MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x92af752c TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x90bc483c PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9b04bd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9b04bd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9b04bd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 12 Crashed:
0 <<00000000>> 0xfffeff18 objcmsgSendrtp + 24
1 com.apple.Foundation 0x92bbf908 NSPopAutoreleasePool + 536
2 com.apple.MessageFramework 0x9b04beb4 -[InvocationQueue _drainQueue] + 468
3 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94dfbcac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 12 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff18 srr1: 0x100000000000f030 vrsave: 0x0000000000000000
cr: 0x44000224 xer: 0x0000000000000000 lr: 0x0000000092bbf908 ctr: 0x000000009012be18
r0: 0x0000000000000001 r1: 0x00000000f0315920 r2: 0x0000000015930674 r3: 0x0000000016977d70
r4: 0x0000000090aaa904 r5: 0x00000000000003e8 r6: 0xffffffffffffffff r7: 0x00000000163e9000
r8: 0x0000000000000001 r9: 0x0000000015930000 r10: 0x000000000000000c r11: 0x000000006f54a904
r12: 0x000000004d657373 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x00000000ab04bce0 r27: 0x0000000000000000
r28: 0x0000000019967a00 r29: 0x0000000016977d70 r30: 0x0000000016f0e1f0 r31: 0x0000000092bbf704
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x30e000 - 0x30efff com.apple.SpotLightCM 1.0 (121.34) /System/Library/Contextual Menu Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x6b0000 - 0x6b6fff com.Adobe.print.AdobePDF.pde AdobePDF 6.0.2 (6.0.2) /Library/Printers/PPD Plugins/AdobePDFPDE.plugin/Contents/MacOS/AdobePDFPDE
0x6bb000 - 0x6c5fff com.hp.print.pde.ColorOptions 2.0.4.062 /Library/Printers/hp/PDEs/hpColorOptions.plugin/Contents/MacOS/hpColorOptions
0x6c9000 - 0x6ddfff com.hp.framework.imaging 2.0.4.062 /Library/Printers/hp/Frameworks/hpImaging.framework/Versions/C/hpImaging
0x707000 - 0x70efff com.hp.print.pde.EdgeToEdge 2.0.4.062 /Library/Printers/hp/PDEs/hpEdgeToEdge.plugin/Contents/MacOS/hpEdgeToEdge
0x72f000 - 0x738fff com.hp.print.pde.HPFinishing 2.0.4.062 /Library/Printers/hp/PDEs/hpFinishing.plugin/Contents/MacOS/hpFinishing
0x75a000 - 0x761fff com.hp.print.pde.ImageQuality 2.0.4.062 /Library/Printers/hp/PDEs/hpImageQuality.plugin/Contents/MacOS/hpImageQuality
0x782000 - 0x789fff com.hp.print.pde.ProofAndPrint 2.0.4.062 /Library/Printers/hp/PDEs/hpProofAndPrint.plugin/Contents/MacOS/hpProofAndPrint
0x1779000 - 0x1786fff thePatchCocoa ??? (0.0.1d1) /Applications/CodeTek VirtualDesktop Pro.app/Contents/Resources/patch.bundle/Contents/Resources/thePatchCocoa.bundle /Contents/MacOS/thePatchCocoa
0x1594b000 - 0x1594dfff com.apple.AutomatorCMM 1.0.1 (68) /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x1601d000 - 0x1601ffff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x16126000 - 0x16129fff com.lemkesoft.GraphicConverterCMI 1.1 /Users/paulr/Library/Contextual Menu Items/GraphicConverterCMI.plugin/Contents/MacOS/GraphicConverterCMI
0x161bd000 - 0x161c1fff com.apple.FolderActionsMenu 1.3.1 /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x16325000 - 0x1633cfff com.chronos.ChronosNotesCM 5.6.2 /Users/paulr/Library/Contextual Menu Items/ChronosNotesCM.plugin/Contents/MacOS/ChronosNotesCM
0x1634c000 - 0x1635afff com.cocoatech.PathFinderCM Path Finder CM version 2.1.1 (2.1.2) /Users/paulr/Library/Contextual Menu Items/Path Finder CM.plugin/Contents/MacOS/Path Finder CM
0x16363000 - 0x16378fff com.stuffit.StuffItCM 9.0.1 /Library/Contextual Menu Items/StuffItCM.plugin/Contents/MacOS/StuffItCM
0x16c4f000 - 0x16c62fff com.apple.Mail.Syncer 1.0.8 (749.3) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x16e3d000 - 0x16e45fff com.apple.print.converter.plugin 4.3 (157.7) /System/Library/Printers/CVs/Converter.plugin/Contents/MacOS/Converter
0x1720d000 - 0x17239fff com.apple.print.framework.Print.Private 4.6 (163.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x1747f000 - 0x17499fff StuffItSupport.dylib /Library/Frameworks/StuffIt.framework/Versions/A/StuffItSupport.dylib
0x175bf000 - 0x175dffff com.apple.print.PrintingCocoaPDEs 4.6 (163.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x175ef000 - 0x17608fff com.apple.print.PrintingTiogaPDEs 4.3 (157.7) /System/Library/Frameworks/Carbon.framework/Frameworks/Print.framework/Versions /A/Plugins/PrintingTiogaPDEs.bundle/Contents/MacOS/PrintingTiogaPDEs
0x74400000 - 0x74413fff libPPDLib.dylib /System/Library/Printers/Libraries/libPPDLib.dylib
0x78e00000 - 0x78e07fff libLW8Utils.dylib /System/Library/Printers/Libraries/libLW8Utils.dylib
0x79200000 - 0x7923efff libLW8Converter.dylib /System/Library/Printers/Libraries/libLW8Converter.dylib
0x8fe00000 - 0x8fe52fff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x901bdfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90215000 - 0x9021afff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021c000 - 0x90269fff com.apple.CoreText 1.0.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90294000 - 0x90345fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5afff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.9 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x91413fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91426000 - 0x91431fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91436000 - 0x9143efff libbsm.dylib /usr/lib/libbsm.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce1fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce6000 - 0x91d23fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2a000 - 0x91d43fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d48000 - 0x91d4bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4d000 - 0x91e2bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4b000 - 0x91e4bfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4d000 - 0x91f32fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3a000 - 0x91f59fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x9203e000 - 0x920d3fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ed000 - 0x92675fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a8000 - 0x929d3fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a03000 - 0x92af1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af4000 - 0x92b7cfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f15000 - 0x92f33fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3e000 - 0x92f98fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe4000 - 0x92ff4fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93000000 - 0x93015fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c2000 - 0x930cdfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93702000 - 0x93722fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93797000 - 0x93797fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93799000 - 0x93dccfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94159000 - 0x941cbfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94204000 - 0x942c8fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9431a000 - 0x9431afff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9431c000 - 0x944dcfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94526000 - 0x94563fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9456b000 - 0x945bbfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945c4000 - 0x945d8fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9461d000 - 0x94662fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946f4000 - 0x94710fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94724000 - 0x94768fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478c000 - 0x9479bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947affff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947b5000 - 0x947d4fff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x947f5000 - 0x9480dfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94814000 - 0x94ae9fff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/QuickTime
0x94bad000 - 0x94c1efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94c91000 - 0x94cb2fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94dba000 - 0x94eeafff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f7c000 - 0x94f8bfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f93000 - 0x94fc0fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94fc7000 - 0x94fd7fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94fdb000 - 0x9500afff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9501a000 - 0x95037fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95bb4000 - 0x95c42fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95c9e000 - 0x95d34fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95d71000 - 0x9607dfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96206000 - 0x9622ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96237000 - 0x962b3fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9657b000 - 0x965adfff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96b17000 - 0x96b18fff libCyrillicConverter.dylib /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x97551000 - 0x97570fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97740000 - 0x97743fff com.apple.normalizer.privateframework 1.0.7 /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/PSNormalize r
0x97746000 - 0x977c0fff libAGM.dylib /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/Libraries/l ibAGM.dylib
0x97803000 - 0x97845fff libICC.dylib /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/Libraries/l ibICC.dylib
0x97877000 - 0x97b10fff libnserverlite.dylib /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/Libraries/l ibnserverlite.dylib
0x97be1000 - 0x97c06fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98692000 - 0x986a0fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x988b1000 - 0x98982fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x989ff000 - 0x989fffff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98bc8000 - 0x98be0fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x99105000 - 0x99148fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9916e000 - 0x99195fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x99824000 - 0x99867fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9b01c000 - 0x9b027fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9b032000 - 0x9b18bfff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
0x9bb71000 - 0x9bb88fff libCFilter.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCFilter.A.dylib
0x9bb93000 - 0x9bb93fff libCGNormalizer.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGNormalizer.A.dylib
0xbbf80000 - 0xbc011fff StuffItCore.dylib /Library/Frameworks/StuffIt.framework/Versions/A/StuffItCore.dylib
0xeab00000 - 0xeab25fff libConverter.dylib /System/Library/Printers/Libraries/libConverter.dylib
0xebf80000 - 0xebff1fff com.stuffit.sdk 9.0.1 /Library/Frameworks/StuffIt.framework/Versions/A/StuffIt
PowerMac Quad G5 Mac OS X (10.4.9) 4GB RAMI have also experienced this problem, since I started with 10.4.7 and through updates to 10.4.9. I would agree with the 10% estimate of the frequency of the problem, though today for some reason it has happened more frequently; I found this thread while searching the discussions for a solution.
I, too, am hestitant to archive and reinstall. This problem is annoying, but the hassle and risk of a reinstall worries me. Any other suggestions? I attach my most recent crash report, in case it might shed more light on this issue.
Thanks.
J
Date/Time: 2007-04-15 10:36:33.064 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [63]
Version: 2.1.1 (752.3)
Build Version: 1
Project Name: MailViewer
Source Version: 7520300
PID: 1303
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000027
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a59380 objc_msgSend + 16
1 com.apple.Foundation 0x927fc59e -[NSMutableRLEArray deleteObjectsInRange:] + 63
2 com.apple.Foundation 0x927fb976 -[NSConcreteMutableAttributedString replaceCharactersInRange:withAttributedString:] + 337
3 com.apple.AppKit 0x93313577 -[NSStringDrawingTextStorage textContainerForAttributedString:containerSize:lineFragmentPadding:] + 384
4 com.apple.AppKit 0x932f274b _NSStringDrawingCore + 3780
5 com.apple.AppKit 0x933b28d8 -[NSString(NSStringDrawing) drawInRect:withAttributes:] + 660
6 com.apple.mail 0x000387e0 0x1000 + 227296
7 com.apple.AppKit 0x933bc269 -[NSTableView _drawContentsAtRow:column:clipRect:] + 1022
8 com.apple.AppKit 0x933bb02b -[NSTableView drawRow:clipRect:] + 335
9 com.apple.MessageFramework 0x994c9683 -[ASExtendedTableView drawRow:clipRect:] + 440
10 com.apple.AppKit 0x933b87ce -[NSTableView drawRowIndexes:clipRect:] + 99
11 com.apple.AppKit 0x933b76a4 -[NSTableView drawRect:] + 2499
12 com.apple.MessageFramework 0x994a6bf7 -[ASExtendedTableView drawRect:] + 199
13 com.apple.AppKit 0x932e33b1 -[NSView _drawRect:clip:] + 3228
14 com.apple.AppKit 0x932e1893 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1273
15 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
16 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
17 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
18 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
19 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
20 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
21 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
22 com.apple.AppKit 0x932e0b78 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 290
23 com.apple.AppKit 0x932e0362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 523
24 com.apple.AppKit 0x932dfc8e -[NSView displayIfNeeded] + 439
25 com.apple.AppKit 0x932dfa32 -[NSWindow displayIfNeeded] + 168
26 com.apple.mail 0x000290f9 0x1000 + 164089
27 com.apple.AppKit 0x9332fd6c _handleWindowNeedsDisplay + 206
28 com.apple.CoreFoundation 0x9082ed6e __CFRunLoopDoObservers + 342
29 com.apple.CoreFoundation 0x9082de10 CFRunLoopRunSpecific + 827
30 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
31 com.apple.HIToolbox 0x92dde8d8 RunCurrentEventLoopInMode + 285
32 com.apple.HIToolbox 0x92dddf19 ReceiveNextEventCommon + 184
33 com.apple.HIToolbox 0x92ddde39 BlockUntilNextEventMatchingListInMode + 81
34 com.apple.AppKit 0x93264465 _DPSNextEvent + 572
35 com.apple.AppKit 0x93264056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
36 com.apple.AppKit 0x9325dddb -[NSApplication run] + 512
37 com.apple.AppKit 0x93251d2f NSApplicationMain + 573
38 com.apple.mail 0x00094df2 0x1000 + 605682
39 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 1:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92825c36 -[NSRunLoop run] + 75
5 com.apple.MessageFramework 0x9949f5af +[_NSSocket _runIOThread] + 97
6 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x9001a0ec select + 12
1 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288ed30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288ec7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9949a821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288ed30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288ec7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9949a821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x94760646 -[ABRemoteImageLoader workLoop] + 158
2 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
3 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288ed30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288ec7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9949a821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 8:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9284cbc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 9:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92825c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94cbd529 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000007 ebx: 0x927faffb ecx: 0x90abffd0 edx: 0x162a03a0
edi: 0x0000003b esi: 0x00000001 ebp: 0xbfffd078 esp: 0xbfffd008
ss: 0x0000001f efl: 0x00010206 eip: 0x90a59380 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
MacBook Pro 15" Mac OS X (10.4.9) -
Out look 365 crash when preview excel or word file
Good day
Nobody help me first time i write
I got this problem with my outlook 365
Every time i try to preview excel or word file in any message on outlook 365
It hang then crash and restart
Fny help how can i fix this problem
i even try to fast reinstall
then try to full reinstall it didn't help
My office version is 15.0.4701.1002
I use windows 8.1 64bitHi,
Have you ever checked the crash log? Does it say anything useful there? Does this only happen with Excel and Word files? What about other type of attachments?
What do you mean by "fast reinstall" and "full reinstall"?
This issue might occurs due to lots of reasons, I would suggest we first try below steps to troubleshoot the issue:
Try to clean out Outlook attachement cache, then try again. For Outlook 2013, the default folder location of these cache files is stored in the following registry key. Copy the path in the Value, open and clean the file in it:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Security|OutlookSecureTempFolder.
Install any available udpates or update your Office to the latest version. It's always recommended to keep your current up to date.
Test in Outlook safe mode, and see if issue persists: Press Win + R and type "outlook.exe /safe" in the blank box, then press Enter.
Hope this helps, please feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]
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