Crash when using Polygonal Lasso tool - PS CC + Windows 8

I'm using Windows 8 on a Dell XPS 9343 laptop, and am having an issue with Photoshop CC.
Periodically, while using the polygonal lasso tool, Photoshop will completely freeze up, resulting in a memory spike according to the activity monitor.
Anyone else experiencing this or have a solution?

A lot more details of your hardware and software are needed are needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Similar Messages

Problem when using Polygonal lasso tool

Hello.
Im just trying to create a simple triangle, but photoshop creates other chapes in addition when create it. Please see my attached image. The shape i created is the triangle, and photoshop put in the rest. This only happens when the shapes I create is big, when i create a smaller triangle, it all appears normal. Why is this happening? It enoying when i just want to create simple shapes.. I know im not an expert in photoshop, but i never thought i would ask questions about this:)

You don't say what version you are using.
you don't say what computer you are using.
you don't say what OS you are using.
I personally have never seen this. What I do when things start acting goofy is trash the prefs. If you do not know how to do this it is covered in the FAQs the link is on the right side of the photoshop forum.

Adobe Photoshop CS4/5 Crashes when using the Move Tool

Hello. I'm here because I'm having an issue with Photoshop.
I was trying out CS5 when it started to crash every time I tried to use the Move Tool. It was the generic error message: "Adobe Photoshop CS4 has stopped working.
A problem has caused Adobe Photoshop CS4 to stop working correctly. Windows will close the program and notify you if a solution is available."
Thinking that it was a CS5 issue, I went back to my copy of CS4, only to find the same thing happening there (I also downgraded because CS5 was also crashing at other random times for some reason, but that's an issue for another time).
This puzzles me because both were working fine before. Granted, I hadn't opened them for a while, but it was a sudden thing.
My first impulse was to uninstall and reinstall CS4. No luck. So then, I uninstalled all third-party plugins, thinking that might be it. Still, the same problem. I started looking around on Google for solutions and found the instructions on resetting the Tool preferences (I chose to reset the preferences for ALL of the tools). When that didn't work, I tried deleting the preferences file outright, which said instructions recommended. Nothing.
I should note that Photoshop crashes when using the Move Tool to move an object without ant lines around it, i.e., a layer. I'll move the object, and after two to three seconds, the mentioned error message will appear and Windows will close Photoshop. This, however, only seems to happen after selecting, copying, and pasting part of a large object with some variation of the Marqee Tool (thus making that part a new layer by default) while working at a zoom of 100%. So, in short, working with a large image like <a href=http://www.wallpaper4me.com/images/wallpapers/ergo_proxy_267_1280-862301.jpeg>This</a> at 100% zoom. The image linked is the image that I was using and am currently using to reproduce the problem. It is 1280x1024 pixels. I have tested this with somewhat smaller, yet comparable images too. Same problem. I have never had this problem working with large images before, and I wonder if anyone has any suggestions short of formatting my hard drive.
The error code, from Event Viewer:
Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
Details in XML View:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
Photoshop Version: CS4 Extended 11.0.2

Even a decent RAM upgrade is usually only a few hundred dollars nowadays, but it's not a trivially simple process. That said, with a little research and care you can do it. Alternatively, you can hire people (e.g., "Geek Squad") to do such an upgrade.
First, you'll need to know what your operating system capacity is. For example, a 32 bit Windows system can really only use up to a bit more than 3 GB of RAM, while a 64 bit Windows system can use all the RAM you can find a place to plug in. What version of Windows are you running?
Then you'll need to determine what RAM you have installed and what your computer's maximum RAM capacity is - usually you can do this through internet research, either by visiting your computer manufacturer's web site or doing google searches. There are even RAM manufacturer web sites that will tell you what kind of RAM your computer needs and suggest sources, for example:
http://www.kingston.com/
It may be that you can just plug additional chips into currently empty sockets, or it is possible you'll need to replace the RAM chips you have installed in your computer to make room for an upgrade. Every computer is different.
If you list your computer model and current RAM that you have installed here, it may be that someone can help with more specific advice.
-Noel

Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

Nobody can tell you anything without proper system info or other technical details. The standard answer with all text issues simply is, that you have a "bad font" on your system and need to get rid of it.
Mylenium

What happened to Alt + Scroll Wheel Zooming while using Polygonal Lasso Tool?

My issue is that when I am working with the Polygonal Lasso tool I am no longer able to use Alt + Mouse Scroll wheel to zoom in and out while making my selection. I have found other ways to zoom in/out, but none are as efficient and fast as the method I just described. I used this function in previous versions of Photoshop and can’t imagine why Adobe would remove it from CS6. Is there a way to re-activate this function?

Were you using a mac (works in photoshop cs4 on a mac) before or which photoshop version on a windows system did that work?
Anyway on windows you could press the spacebar and alt or ctrl and click on the screen to zoom.

PPro CC crashes when using Track Select tool

This is probaby the most bizzare bug i have encountered so far - everythig works - i can scub, play and adjust footage, apply effects, titles and time remapping, but when i select Treack Select tool and click on the timeline, Premiere Pro crashes.
This is a new develpment as well - i was able to use PPro CC just fine since i installed it (trial version), until yesterday.
No new applications or updates for Windows, Nvidia card or Adobe were installed lately, but all drivers are up to date (according to various update managers)
Premiere CS6 works fine with the same sequence (mixed RED and DSLR footage)
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Adobe Premiere Pro.exe
Application Version:    7.0.0.342
Application Timestamp:    5176598d
Fault Module Name:    ntdll.dll
Fault Module Version:    6.1.7601.17725
Fault Module Timestamp:    4ec4aa8e
Exception Code:    c0000005
Exception Offset:    0000000000052fc6
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    1ce0
Additional Information 2:    1ce04770b02f823ff20b7f82076eba51
Additional Information 3:    c192
Additional Information 4:    c19212ee5e1e8407cb093e848f6cb5d8
System specs:
Creative Suite CS6 subscription
Creative Cloud trial
Windows 7 x64, SP1
Nvidia Quadro 4000 GPU
i7-3039k CPU
32Gb of RAM
thank you

Yep, buggy project..
New project with same and different footage works fine
Other project created in CC works fine
Imported sequence from CS6 works fine
Imported sequence from a buggy CC project into a new project causes crash on using Track Select tool
I was able to revert the project in question to CS6 via Final Cut Pro XML, also works fine (for now, at least), just have to redo some time remapping which didn't come through with XML translation, small loss
I guess i'll wait few more months before switching to PPro CC, maybe mysterious bugs will be worked out by then
Thank you for your replies!

Aperture crashes when using the Crop Tool

I have tried using Aperture in 32 and 64 bit modes. I have the same problem in both when using the Crop Tool. Immediately after I hit "RETURN" key to finalize the crop I have chosen, the VIEW screen goes blank and the SPINNING BEACH BALL appears. I go to the "Force Quit" dialog and Aperture is highlighted in red--signifying a crash (unresponsive application).
THIS is happening more frequently.
Help!!

I had a similar problem. I solved it with these instructions on my blog.
http://maximegousse.wordpress.com/2010/12/05/my-aperture-library-crash/
Max

Image disappears when using polygonal lasso

Today I have been using the polygonal lasso tool to define a selection on a photograph and after 3 or 4 "points" that I have clicked to create a border I want to define the image goes to white so you cannot see anything anymore except the string of the lasso path I was creating. Now there is a long sentence! It happened throughout yesterday as well. I have rebooted the computer but continues to have this problem.
I couldn't think of a short, clear description to search for so am asking for some help as a new discussion.
Any ideas of what is going on and how to correct?
Thank you.

bchrd wrote:
Today I have been using the polygonal lasso tool to define a selection on a photograph and after 3 or 4 "points" that I have clicked to create a border I want to define the image goes to white so you cannot see anything anymore except the string of the lasso path I was creating.
To get more help you need to tell us:
Operating System/version
Photoshop version number
Amount of RAM installed
Hard drive(s) free capacity
Video card make and model

Photoshop crashing when using magnetic lasso

Photoshop keeps crashing when I use the magnetic lasso tool.

Hmm, I can't reproduce that.
I looked at the crash reports, and the crash is in a spot that's odd. I suspect something corrupted the stack before hitting the crash.
The good news is that in the next version, I have added more error checking in that area because of previous crash reports I couldn't explain.

When using the lasso tools, how do i disengage from it, in order to adjust it?

When i am in the process of creating a selection, with the lasso tools, I would like to disengage from the tool, briefly to adjust my selection and then to return and continue to make the selection. If i press the space bar, it does disengage; but the hand tool becomes active at the same time. If i click on the options with the tool, to either add or subtract from the selection, as i drag the mouse to do this, i cause the tool to continue to outline, when i would like it to stop. It seems to remind me of when i used to use an old etcher sketcher magnetic drawing toy, from the late 1970's. ( if you are old enough to know what i mean that is)! Does anyone have a solution to this problem.

The magnetic lasso tool is very useful and is suited admirably for selecting tiles or shingles. It is important to set up the tool for the task at hand. In the tool's option bar I start out with Feather=1px, check anti alias, Width=2px, Contrast=3%.
If things don't go well, the first change that I make is to the contrast setting and give it another try. One can back-track by hitting delete on the keyboard, left click to lay down one or more anchor points, then go on to circumnavigate the area to be selected.
Now, after having made a complex selection, going to Layer>new>layer via copy puts the selection on its own layer, with surrounding transparency (checker-board pattern). One can use the eraser tool to tidy up, if required.
I offer this as my workflow. Not infrequently there are several ways to do things in this program.

Photoshop crashes when using Free Transform Tool

Hello All Forum Members,
Recently Photoshop CS6 crashes when I attempt to use the Free Transform Tool through the shortcut (Ctrl+T).
It also crashes very often when using any of the free transform/transform tools via the menu as well, though not as often as the previous listed situation.
This experience only occurred recently - for all the time I have been using CS6, this has never happened.
I have read another thread similar to this, though I don't think the cause of the problem is the same as this was only a recent experience.
Any help will be appreciated.
Many thanks in advance.
Jinky145

Hi Curt Y,
Thank you for the quick reply!
By immediately, do you mean when the loading or when the actual interface has finished loading?
I have tried both, but neither seems to have worked.
Is there a menu or someplace else I can reset preferences?
Many thanks!!!
JInky145

After Effects CS6 11.0.2 crashes when using the pen tool (Mac OS X 10.8.2)

I'm using After Effects CS6 11.0.2 on Mac OS X 10.8.2. Whenever I use the pen tool to add a vertex, the application crashes. I've submitted several crash reports to apple (they get sent to apple automatically when the app relaunches).
My specs:
iMac
21.5-inch, Mid 2010
Processor 3.06 GHz Intel Core i3
Memory 12 GB 1333 MHz DDR3
Graphics ATI Radeon HD 4670 256 MB
Software OS X 10.8.2 (12C60)
Anybody else having this problem or have a solution?

So I have discovered it only crashes when adding a vertex when I'm editing the max a few frames in. When I add vertices on the first frame of the comp I don't have any trouble. I've tried unchecking the box that says preserve constant vertex count, and it still happens.

Flash Pro CC crash when using pencil, brush tool

Hello,
I have bought the full CC package and installed Flash Pro CC today on my laptop (lenovo y50) and im getting crashes when i use the pencil and brush tool.
When i use the select tool the selection is not in the right place. program feels weird.
Im using lastest version
running windows 8.1
lastest flash and air and graphic drivers.
It just crashes doesn't even show a error just benggg stopped working.
Can anybody help me out?
Greatzz

solved
i was having the same problem and found the solution from Adobe.
you have to go to control panel - hardware and sound - display -
change the size of the text to the smaller one 100%
REstart the os and start adobe flash
i wish this will help

Computer crashing when using Spot Healing Tool ~ PSE9

Why does my computer "Crash" when I use the "Spot Healing" tool. While using the "Guided" edit for "Perfect Portait" every other tool works just fine, but when I go to do the "Spot Healing" it crashes. Weather I am in the "Guided" edit or to use it on it's own. This is my 1st attempt using PSE 9 and this feature. HELP!!

Try clicking on the drop down icon under the word file - then choose reset all tools.

Illustrator CC 2014.1.0 Consistently crashes when using the Curvature tool

I'm using the curvature tool to trace a simple JPEG. After a few minutes the program will crash.
Never had this issue with previous versions of Illustrator.
I am using OSX 10.7.5
Any ideas as to why this would happen?
Thanks

I cannot guarantee you my suggestions are warranted, or effective, and I am in no way associated with Adobe troubleshooting staff, but... you should check to make sure that there are no erroneous printer entries listed with your peripherals. In addition, if you have networking functions enabled on your printer, and it does not possess network capabilities or they're malfunctioning, I advise you resolve or remove them from the properties ASAP. I don't know why, but if there's a networking printer error, you'd best expect AI to follow suit.
If that does not do the trick, you can try removing the prefs file in your AI dir.

Crash when using Polygonal Lasso tool - PS CC + Windows 8

Similar Messages

Maybe you are looking for